Experienced Home Care Coordinator

Job Description

Job Description

Are you a seasoned Home Care Coordinator who thrives in a fast-paced environment, understands the urgency of home care scheduling, and knows how to build strong relationships with clients, CHHAs, and referral sources?
If you’re ready to join a rapidly growing, mission-driven agency — we want to meet you.

Position Overview

NJ Home Health Care is seeking an Experienced Home Care Coordinator to manage a dynamic caseload, ensure exceptional customer service, and support our field staff. This role is ideal for someone who has already worked in home care coordination/scheduling and understands EVV, intake, onboarding, and day-to-day office operations.

This is not an entry-level role. We are looking for a coordinator who can step in with confidence and contribute immediately.

What You’ll Do

Scheduling & Case Management

• Coordinate and maintain client schedules with accuracy and urgency
• Handle call-outs, schedule changes, and participate in the on-call rotation
• Ensure both clients and CHHAs feel supported and satisfied
• Manage EVV daily tasks and resolve clock-in/out issues
• Document all client and employee concerns promptly and professionally

Caseload Growth & Relationship Building

• Build and maintain strong relationships with clients, CHHAs, referral partners, and community organizations
• Process new intakes and service requests quickly and correctly
• Monitor caseload performance, unfilled hours, payroll accuracy, and billing oversight

Field Staff Support

• Assist with onboarding new employees
• Train staff on agency policies, EVV, and expectations

Culture & Retention

• Help promote retention activities and create a positive experience for field staff
• Represent NJ Home Health Care as a provider and employer of choice

Requirements

• Minimum 3 years of verifiable supervisory, scheduling, or coordination experience in home care or healthcare
• Strong communication and interpersonal skills
• Demonstrated ability to handle responsibility and grow within a role
• Ability to multitask, problem-solve, and stay calm under pressure
• Ability to work positively with clients, families, caregivers, and the office team

Company DescriptionNJ Home Health Care LLC is a home care agency providing personal care services with home health aides throughout Hudson County.

Company Description

NJ Home Health Care LLC is a home care agency providing personal care services with home health aides throughout Hudson County.