Job Description
Job Description
Join Our Team at Red Rocks Credit Union!
Looking for a workplace where culture, growth, and purpose come together? At Red Rocks CU, we're more than banking-we're about enriching lives™, including yours.
Why You'll Love Being a Red Rocker:
- Flexible PTO & 11 Paid Holidays
- Health & Wellness: Fortune 500 medical plans + 2 mental health days
- Extra Perks: Birthday PTO, paid volunteer time, milestone bonuses
- Financial Growth: 401(k) match (100% on first 3%), tuition reimbursement
- Career Development: Clear career pathing and ongoing training
What You'll Do:
• Provide excellent member service by processing transactions effectively
• Make referrals for loan applications and ensure members' needs are met
• Provide balance information and transfers
• Provide correct forms for member actions
• Handle complaints and disputes per established policies and procedures
• Open deposit accounts for existing members as needed
• Be available to work Monday-Friday and Saturday mornings.
You'll thrive in this role if you:
- Build strong member relationships through active listening, accurate transactions, and trusted product guidance
- Serve as a reliable point of contact while protecting member information and meeting service standards
- Are eager to learn, grow your financial knowledge, and have open, helpful conversations with members
- Advocate for member needs and collaborate well with internal teams
What We're Looking For:
- A high school education or GED.
- Member Service, professionalism including consistent attendance
- Teamwork
- Communication
- Desire to learn financial wellness
Work Environment:
This role does not offer WFH/Remote opportunities and requires in person attendance.
Apply today to be considered for future opportunities with our team!
Job Posted by ApplicantPro