Job Description
Job Description
Role: Technical Writer
Location: Washington DC (Hybrid)
Job Type: Long- term Contract (W2 Only)
Job Description:
Duties and Responsibilities:
a. Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures
b. Track the development and delivery of monthly, quarterly, and semimanual documents and reports;
c. Perform technical edits and support quality reviews.
d. Develop quality standards, graphics, format, and style for internal and external IT documents.
e. Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
f. Contribute to the organization's messaging strategy, crafting content guides for new products and features
g. Understand new features, learn how they work, and document them in crisp, easy-to-follow language
h. Improve existing documentation based on customer feedback.
i. Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
j. Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
k. Use visual models and tools to communicate workflows, communications, relations, and system operations.
l. Performs other related duties as assigned.
m. Must be detail oriented with strong analytical and problem-solving skills.
Education: Bachelor's Degree in Computer Science or related field
Qualifications:
1. 5+ years of experience as a Technical Writer
2. 5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint.
3. Excellent written communication and grammatical skills. Strong attention to detail is critical.
4. Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.
5. 3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.
6. Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
7. 3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web
Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Company Description
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.