Job Description
Job DescriptionDescription:
Front Desk Receptionist
Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community.
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression.
- Perform a variety of clerical duties related to the day-to-day operations of the front office.
- Update and organize patient information in charts accurately and efficiently.
- Respond to inquiries and requests from staff and patients promptly and professionally.
- Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff.
- Communicate clearly and distinctly during face-to-face interactions and over the telephone.
- Answer a multiline telephone system in a courteous and professional manner.
- Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system.
- Support other administrative tasks as needed to ensure efficient front office operations.
Skills and Qualifications:
- High school diploma or equivalent required.
- Previous experience in a healthcare or customer service setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks efficiently and prioritize effectively.
- Proficiency in using office equipment and basic computer applications, including EPM systems.
- Professional appearance and demeanor.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Employee Benefits:
- Vacation Time
- Paid Leave
- Medical, Dental, Vision, Life
- Short-Term & Long-Term Disability
- Accident & Critical Insurance
- Retirement plan offered
We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community.
Requirements: