Medical Assistant Referall Coordinator

Job Description

Job DescriptionBenefits:

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Title: Referral Coordinator


Location:Clinic in Sacramento, CA. Remote or onsite
Classification:Part time or Full time
Reports To: Clinic Manager or Director of Clinical Services
Salary Range: Approximately $20.00 $31.50 per hour (dependent on location and experience)
Position Summary


The Referral Coordinator is a vital link between patients, primary care providers, and specialists. You will manage the end-to-end referral process, ensuring that patients receive necessary specialized care or diagnostic testing while maintaining clear communication across all parties. This role requires a high degree of administrative precision and a strong commitment to patient advocacy.
Essential Duties & Responsibilities

• Referral Processing: Manage and process referral requests daily, ensuring accuracy of medical codes (ICD-10, CPT) and supporting documentation.
• Insurance Coordination: Verify patient eligibility and obtain necessary pre-authorizations or pre-certifications from insurance providers like, Hills, Medi-Cal, Covered California, or private payers.
• Patient Navigation: Act as the primary point of contact for patients, explaining the referral process, assisting with appointment scheduling, and addressing barriers like language or transportation.
• Closing the Loop: Track the status of all referrals to ensure patients attend appointments. Proactively obtain consult notes and specialist reports to update the patients primary care record.
• Communication & Liaison: Serve as a resource for clinic staff and external medical groups. Participate in daily huddles with providers to review care plans.
• Records Management: Meticulously document all referral progress in the Electronic Health Record (EHR) system (e.g., Epic or eClinicalWorks).

Minimum Qualifications

• Experience: 13 years of experience in a medical office or clinical setting, specifically with referral management.
• Skills:
  • Proficiency with EHR systems (Epic and Cerner are highly valued).
  • Strong knowledge of medical terminology and insurance verification tools.

• Certifications: Medical Assistant (MA) certification or Certified Referral Coordinator (CRC) is a plus.

Physical & Work Environment

• Predominantly time spent on computers and phones.
• Must be able to sit or stand for prolonged periods .
• Fast-paced environment requiring the ability to prioritize urgent medical needs.

Benefits (Typical for California healthcare roles)

• Comprehensive Health, Dental, and Vision insurance.
• Paid Time Off (PTO) and Paid Holidays.
• Retirement savings plans (401k or similar) with employer contribution.

This is a remote position.