Job Description
Job Description Apex Ambulance Service is a rapidly growing emergency transportation provider focused on, clinical excellence, and strong hospital partnerships. We are building a best-in-class EMS organization and are seeking a high-level clinical leader to help shape our future. This is not a standard field position. We are seeking a Clinical Director / Lead Paramedic who will take ownership of clinical operations, training infrastructure, and quality performance across the organization.You will play a key role in:
- Building and leading a high-performance FTO program
- Standardizing clinical excellence across all crews
- Acting as the bridge between field operations and hospital partners
- Driving quality, compliance, and growth initiatives
Key Responsibilities
- Oversee all clinical operations and patient care standards
- Design and lead a structured Field Training Officer (FTO) program
- Implement and maintain evidence-based clinical protocols
- Lead QA/QI programs and ensure continuous improvement
- Review ePCR reports and provide actionable feedback
- Train, mentor, and develop EMTs, Paramedics, and FTOs
- Ensure full compliance with Virginia EMS regulations and inspections
- Support executive leadership in scaling operations and service quality
- Participate in strategic hiring and workforce development
Required Qualifications
- Active Paramedic Certification (Virginia or eligible for reciprocity)
- 3+ years of paramedic experience, with leadership responsibility
- Proven experience in FTO, QA/QI, or clinical supervision
- Strong knowledge of EMS systems, compliance, and documentation standards
- Excellent leadership, communication, and decision-making skills
- Experience working with hospital systems or IFT operations
Preferred (High-Value) Qualifications
- Previous Clinical Director, EMS Supervisor, or Operations Leadership role
- Instructor certifications (ACLS, PALS, CPR Instructor)
- Experience building or scaling an EMS or transport program
- Familiarity with ESO or hospital discharge platforms (strong plus)