Job Description
Job Description
About Us:
DeCoach Recovery is a leading addiction treatment center dedicated to providing comprehensive and compassionate care to individuals struggling with substance use disorders. We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs, with a focus on long-term recovery and wellness.
We are seeking a front desk receptionist to join our team!
Responsibilities:
- Greet clients and visitors in a warm and respectful manner.
- Answer phone calls.
- Manage client check in/check out process while maintaining confidentiality.
- Schedule and confirm appointments for clients and staff.
- Verify insurance information and assist with intake paperwork as needed.
- Maintain a clean, and organized front desk/lobby area.
- Assist with clerical tasks such as filing, printing, and documentation.
- Handle mail distribution.
- Telephone transportation services or family members when necessary for clients.
- Participate in the medical office emergency routine when required.
- Assist clients and staff as needed.
Qualifications:
- High school diploma/GED is required
- At least two-years of training or experience in customer service and medical office work.
- Computer proficiency.
- Strong verbal and written communication skills.
- Ability to work independently.
- Good organizational skills.
Full time, Day shift