Job Description
Company: hellocare.ai
Location: Clearwater, Florida (Onsite)
Employment Type: Full-time
At hellocare.ai, we are transforming healthcare communication through technology. As our operations continue to grow, we are looking for a highly organized and proactive Operations Assistant to support day-to-day business operations and ensure smooth internal processes. This is a hands-on role working closely with leadership and cross-functional teams to keep the company running efficiently.
Key Responsibilities:
- Support daily operational activities across the organization
- Assist in coordinating internal processes between teams and departments
- Help maintain and improve operational workflows, policies, and procedures
- Track operational tasks, deadlines, and follow-ups to ensure timely execution
- Support onboarding and offboarding processes in coordination with HR
- Assist with scheduling, documentation, and internal communications
- Maintain accurate operational records and documentation
- Support vendor coordination, service providers, and operational requests
- Assist with tracking operational expenses and cost control initiatives
- Help monitor operational KPIs and prepare basic reports for leadership
- Identify operational issues and escalate them with proposed solutions
- Support compliance with internal policies and company standards
- Assist with special projects and cross-functional initiatives as needed
- Act as a point of contact for internal operational inquiries
Your Profile:
- 1–3 years of experience in operations, administration, or a similar support role
- Prior experience in a startup, SaaS, healthcare, or technology environment is a plus
- Strong organizational and time-management skills
- High attention to detail and ability to handle multiple tasks simultaneously
- Proactive, reliable, and solution-oriented mindset
- Strong written and verbal communication skills
- Comfortable working with internal tools, documentation systems, and business software
- Ability to work independently while supporting multiple teams
- Willingness and ability to work 100% onsite in Clearwater, Florida
Company Benefits:
- Health insurance: Medical, dental, and vision coverage
- Paid time off: Vacation days, sick leave, and paid holidays
- Opportunities for internal growth and professional development
Why Join Us?
- Be part of a mission-driven healthcare technology company.
- Work in a collaborative, innovative, and supportive environment.
- Build your career in administration with light exposure to finance.
How to apply
If you possess the required attitude, skills, and experience, seize the opportunity to become one of us and apply today! Please apply via LinkedIn Easy Apply!
At hellocare.ai, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
About hellocare
hellocare.ai is a leader in End-to-End telehealth and virtual healthcare delivery platform comprising software, hardware and AI. hellocare platform provides solutions Hospitals, Home Care and Primary Care such as Virtual Patient Observation/eSitter, Telehealth, Remote Patient Monitoring (RPM), Remote Examination Kit, Telemedicine Carts, Alerting, Communications and Workflow Management and AI use cases for fall prevention and detections.
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