Project Manager and Client Support Manager - Manufacturing
Job Description
Job DescriptionCompany Description
Founded in Sydney in 1975, Baresque has evolved into a global design brand and leading supplier of architectural finishes, acoustic solutions, and decorative surfaces. Our materials transform commercial spaces — from workplace to hospitality and beyond — through innovation, sustainability, and a passion for design.
With strong foundations in Australia and the U.S., and an established foothold in Europe, we’re entering an exciting phase of expansion. We’re now seeking a driven European Sales Manager to champion growth, strengthen partnerships, and elevate Baresque’s presence across the continent.
Job Description
Team Leadership
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Lead, mentor, and manage Project Managers and Client Support to ensure a unified, high-performing team.
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Set clear goals, provide feedback, and drive a positive, collaborative culture.
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Oversee weekly WIP reporting and act as the main point of escalation for complex issues.
Operational Excellence
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Review and ensure accuracy of quotes, jobs, and order allocation within company guidelines.
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Oversee quoting, invoicing, payment requests, and processing for standard and custom projects.
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Track customer orders from entry to delivery and maintain stakeholder communication.
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Develop and implement customer-centric processes that improve efficiency and satisfaction.
Cross-Functional Collaboration
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Serve as liaison between Client Support, Sales, Production, and other departments.
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Support Sales with inquiries and quoting needs; assist in resolving product issues.
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Provide feedback to management and Product Managers on process improvements and product changes.
Training & Development
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Partner with People Operations to deliver structured onboarding and upskilling for the team and relevant departments.
Business Improvement
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Work with leadership to refine policies, improve workflows, and drive operational efficiency.
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Analyse product- and process-related issues to identify improvement opportunities.
Qualifications
- Excellent communication and interpersonal skills.
- Professional, organised, logical, and efficient manner.
- Intermediate computer skills (Word and Excel) with accurate typing ability.
- Strong numeracy skills.
- Accountability for tasks and ensuring that timelines are met.
- High level of customer service.
- 3+ Years Management Expereince in relevant field
Additional Information
Salary: $110,000
Please provide a cover letter when applying for this role.
Why Baresque?
· Join a global company with a boutique spirit — where creativity meets commercial drive.
· Work with design-forward, sustainable products trusted by architects and designers worldwide.
· Be part of a supportive international team that values innovation, trust, and excellence.
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