Job Description
Job Description
The Front Office Receptionist plays a vital role in creating a welcoming and organized environment in both corporate and medical office settings. This position involves managing multiple phone lines, scheduling appointments, handling inquiries, and interacting frequently with external vendors and contractors. The receptionist is essential in maintaining smooth office operations and supporting customer service through proficient use of Microsoft Office, Google Workspace, and proprietary scheduling software, with opportunities for growth within the front office team.
Responsibilities
- Greet visitors and welcome guests professionally
- Answer and manage multiple phone lines promptly and efficiently
- Schedule and coordinate appointments using proprietary scheduling software
- Handle incoming correspondence and manage office records accurately
- Respond to inquiries and provide customer support
- Maintain office supplies and support administrative tasks including data entry
- Facilitate communication between internal teams and external vendors or contractors
Preferred Qualifications
- 1+ years experience in front office or administrative support roles
- High school diploma or equivalent
- Proficiency with Microsoft Office Suite and Google Workspace
- Strong telephone etiquette and verbal communication skills
- Customer service orientation with effective scheduling and data entry skills
- Excellent organizational skills and time management abilities