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Senior Membership Coordinator

Vamos Health
locationWest Valley City, UT, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary:

Company Overview
Vamos Health was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in both Spanish and English.


We operate on a membership model no insurance required. Patients pay a predictable monthly fee and receive a level of attention they won't find anywhere else. Our bilingual team provides primary care for all ages in-person, by phone, and via text message. At select locations, we also accept Medicaid.


Job Summary
We are seeking a high-performing, experienced field sales professional to join our team as a Senior Membership Coordinator. In this role you will drive community enrollment, serve as an informal mentor
to junior team members and consistently exceed individual targets. Senior Coordinator hit the ground running no ramp-up period and play a meaningful role in building Vamos Health's membershipbase across Utah.


Compensation
Vamos Health uses a hybrid model combining guaranteed base pay with performance-based
bonuses.


Base Pay
Base Hourly Rate $7.25/hour (minimum wage guarantee)
Time Tracking Required via BambooHR
Overtime Written pre-approval required
Per Sign-Up Bonuses (Above Threshold 0f 8 CME per pay period)

Bonuses are earned on memberships sold beyond the pay-period threshold.

Senior Representatives are expected to regularly exceed this threshold:

Bonus Threshold 8 CME per pay period

Core Membership $120 per sign-up
- Vital Membership $70 per sign-up
- Vamos+ Membership $28 per sign-up
- VamosTele Membership $28 per sign-up
- VamosOB Membership TBD


Individual Performance Multipliers
Senior Representatives are expected to consistently operate in the upper multiplier tiers:
20 CME in the pay period: +10% multiplier on all bonuses
25 CME in the pay period: +15% multiplier on all bonuses
30+ CME in the pay period: +20% multiplier on all bonuses


Team Bonuses
Sales teams can earn an additional $400 per team member per pay period when the team hits
collective CME targets. Senior Representatives are expected to actively elevate team performance.


No Ramp-Up Period
Senior Representatives are not subject to a ramp-up period. Full performance standards and 100%
bonus rates apply from the first pay period. This role requires demonstrated field sales experience and
the ability to perform at standard from day one.


Chargebacks
Bonuses are subject to chargeback if a member cancels or goes unpaid (applies to all sign-ups, not
only above-threshold):
Month 0 (sign-up month): 100% of bonus recouped
Month 1: 100% of bonus recouped
Month 2: 66% of bonus recouped
Month 3: 33% of bonus recouped
Month 4+: No chargeback


Vamos Health will provide written notice of all chargebacks prior to each pay period payment. All representatives acknowledge this structure upon hiring.


Performance Expectations
Senior Representatives must achieve 8 CME per pay period from day one, with the expectation that strong performers regularly reach the 2030+ CME tier. Failure to hit 8 core-member equivalents triggers the following process:
First miss: Written warning issued
Second consecutive miss: Employment termination
Three misses in a rolling 12-month period: Automatic termination


Senior-Level Standards
Beyond standard conduct requirements, Senior Representatives are expected to:
Consistently achieve top-tier field sales output
Model best practices and share effective tactics with junior team members
Proactively surface community insights and enrollment opportunities to leadership
Maintain accurate records in BambooHR and Cerebro/Hint systems


Key Responsibilities
Drive community enrollment through door-to-door outreach, events, and partner location
activations
Consistently achieve and exceed individual CME targets each pay period
Serve as an informal mentor and resource for junior reps during joint field days
Maintain accurate enrollment records in Hint / Cerebro systems
Participate in team meetings and provide ground-level insights to leadership
Build lasting relationships with community members to support retention
Represent Vamos Health's mission and values in every interaction


QualificationsRequired
Fully bilingual in Spanish and English (spoken and written)
Confident, community-oriented presence with strong communication skills
Flexible schedule availability including evenings and weekends
Access to a personal vehicle for daily work (mileage reimbursed, commute not included)
U.S. work authorization (W-2 role)
Preferred
Documented track record of meeting or exceeding sales targets
Experience in healthcare membership, insurance, or direct-enrollment sales
Familiarity with CRM or enrollment platforms (Hint, Cerebro, or similar)
Prior experience informally coaching or supporting newer sales team members

Work Environment
Primarily outdoor field sales with occasional team huddles at a Vamos Health clinic
Frequent use of a computer, tablet, and/or cell phone
Varying schedule including evenings, weekends, and extended hours as business dictates
Occasional exposure to heat or cold temperatures


Benefits
Medical, Vision & Dental benefits
401(k) with company match
Parental leave
Mileage reimbursement for work-related travel
Full-time W-2 employment status (1099 not available for benefits)
Equal Opportunity Statement
Vamos Health is an equal opportunity employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.


ADA Requirements
All requirements are subject to possible modifications to reasonably accommodate individuals with
disabilities:
Ability to lift 20 pounds
Frequently required to sit, stand, bend, stretch, or stoop
Frequently able to use all types of vision, including close and computer vision
Note: This job description is intended to describe the general nature and work responsibilities of the
position. It is subject to change, modification, and addition as deemed necessary by the company. It
does not constitute an employment contract.


Headquarters: 3725 West 4100 South, Suite 107, West Valley City, UT 84120 | (385) 402-750

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