<h3>Job Description</h3>
Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company!
 
Requirements:
<ul>
<li>Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate.</li>
<li>Must have excellent communication skills</li>
<li>Team Player</li>
<li>Experience with Business to Business</li>
<li>Ability to work independently</li>
<li>Answer phone calls from customers, vendors, sales persons, etc.</li>
<li>Heavy email communication with customers, sales reps and vendors.</li>
<li>Communicate with outside personnel for special needs or events</li>
<li>Order entry, follow up, and expediting.</li>
<li>Prepare quotes, offer product add-ons and upsell</li>
<li>Process returns to vendors</li>
<li>Product knowledge and training offered</li>
<li>Calculate customer and dealer prices</li>
<li>Track shipments</li>
<li>Basic investigative / deductive reasoning skills a plus</li>
<li>Attention to detail</li>
<li>Offer support to outside sales team</li>
<li>Resolve customer complaints</li>
<li>Marketing skills</li>
<li>Plan events</li>
<li>Direct to customer sales/marketing</li>
</ul>
 
Salary $20-22..00 a Hour
 
Schedule: 8:00am-430 pm
 
Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm
 
For immediate consideration please apply online at: <a href="https://connections.securedportals.com/apply/" target="_blank">https://connections.securedportals.com/apply/</a>

Customer Service Representative

Job Description