Job Description
Job DescriptionAbout This Role
Join one of our clients and you’ll have the opportunity to grow professionally and shape your branch’s success in a fast-paced, high-performing environment. This is an in-person role offering immediate engagement and the ability to influence outcomes every day.
It’s an exciting time to be part of the team! You’ll join a global organization committed to innovation, inclusivity, and professional growth. With over 30,000 colleagues worldwide, you’ll benefit from a culture that values individuality, empowers career development, and rewards performance. Make an impact where it matters most while enjoying work-life balance and a comprehensive benefits package.
Benefits
- In-person work arrangement
- Career growth and professional development opportunities
- Medical, dental, and vision coverage
- Paid time off (up to 152 hours PTO), 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks Paid Parental Leave
- Retirement plans including 401(k) or deferred compensation plan
- Additional perks: wellness programs, commuter benefits, term life & AD&D insurance, short- and long-term disability coverage
What You’ll Need
- High school diploma or equivalent; 5+ years relevant work experience
- 2+ years direct sales experience with measurable success; personnel services experience preferred
- 1+ year supervisory/management experience in a sales or service-oriented environment
- Strong communication skills, both written and verbal
- Ability to build effective relationships across all organizational levels
- Knowledge of labor and employment laws
- Excellent organizational and planning skills, with ability to manage multiple priorities
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- People management and coaching skills, with a focus on performance development
What You’ll DoGrowing & Retaining Accounts
- Develop and execute plans to grow existing accounts and secure new clients
- Maintain high client satisfaction through regular communication and business reviews
- Serve as escalation point for client, operations, and HR inquiries
- Analyze client feedback and identify opportunities for account growth
- Prepare and present monthly/quarterly business reviews to leadership
- Manage pay and bill rates, credit checks, and contract negotiations
Branch & Team Management
- Recruit, train, and mentor branch staff to meet performance goals
- Oversee branch P&L, budgets, and cost-control measures
- Implement process improvements to optimize service and reduce costs
- Conduct branch audits, monitor KPIs, and facilitate regular performance reviews
- Foster a positive and engaging work environment measured by Peakon scores
- Support recruiting initiatives and participate in candidate sourcing as needed
Operational Excellence
- Ensure compliance with federal, state, and local regulations
- Manage collections, accounts receivable, and risk assessments
- Maintain accurate systems for T&C renewals and workforce tracking
- Collaborate with sales and leadership teams to align business strategy with branch operations