Job Description
Job Description
SUMMARY
Arcticom, a company within the BSNCfamily, is currently seeking a qualified Technical Writer MLS2 for Remote role. Technical writer will be supporting the testing of systems and applications that will support the end to end testing. The candidate must have experience in designing, developing and maintaining technical documentation, as well as delivery of on-the-job training as necessary. The candidate will be responsible developing documentation and specifications for software systems, procedures and training materials, facilitating training for system users, and providing on-the-job training.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.
Documentation of the Development Lifecycle
Analysis
Design
Development
Implementation
Evaluation
Maintenance
Structured software development methodologies (waterfall and agile)
Document Development Life Cycle (DDLC)
Software Development Life Cycle (SDLC) (waterfall and agile)
Designing and developing technical documentation for software and non-software systems
Building interactive eLearning courses and storylines
Using eLearning software and authoring tools (e.g., Adobe Captivate, Advanced PowerPoint, Articulate, etc.)
Multi-media
Defining objectives and curriculum outlines
Developing technical documentation for technical writing for technical and non-technical users.
Reviewing pertinent documentation (e.g., user stories, requirements, specifications, etc.) concerning the subject and topics to be documented
Analyzing documented requirements, developing supporting documentation and eliciting feedback from the subject matter experts, and the target audience from which the documentation is written (Developing specifications)
Analyzing and interpreting specifications from which technical documentation will be written
Developing technical procedures to support operational processing activities.
Create or modify plans and procedures to create technical documentation, taking into consideration the requirements, intended use of the system, facility constraints and equipment, and need to involve system users.
Developing and modifying procedural manuals.
Developing training materials and reference guides.
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required (Minimum Necessary) Qualifications
•Excellent written and verbal communication skills
•Proficiency in MS product to include, but not limited to, MS Office, MS Project, and MS Visio
•Strong attention to detail
•Ability to organize and facilitate planning and demonstrations
•Ability to track, manage, and ensure project tasks are completed in a timely manner
•Able to write in explanatory and procedural styles for multiple audiences
•Skilled at prioritization and multi-tasking
Knowledge, Skills, Abilities, and Other Characteristics
•Author, Plan, develop, organize, write, and edit complex IT network survey, migration, design and implementation procedures, plans, and manuals
•Research, develop and document technical design specifications and test scripts
•Produce electronic documentation in addition to hard copy
•Maintain a comprehensive library of technical terminology and documentation
•Analyze documents to maintain continuity of style of content
•Manage updates and revisions to technical literature
•Maintain schedules of multiple deployed networking teams
•Manage suspense system for all deliverables and ancillary documentation needs
•Interview and collaborate with stakeholders to capture, develop, and write technical documentation, migration/integration/implementation plans, flowcharts, processes, technical orders, SOPs, and more ensuring accuracy, readability, and ease of use
•Develop and write standardized technical tactic, techniques, and procedures
•Establish standards and document review checklists
•Understanding of project task-linked dependencies
NECESSARY PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
· This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.
SUPERVISORY RESPONSIBILITIES
· No supervisory responsibilities.
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.
Shareholder Preference
BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.