Job Description
Job Description
Customer Service Representative III
Location: Tualatin, OR 97062
Duration: 6 Months (Potential to Convert to Full-Time)
Fully Onsite Monday–Friday, 8:00 a.m. – 5:00 p.m.
Description:
We are looking for a motivated and customer-focused Outside Sales Trainee to support local sales efforts and gain hands-on experience in customer interaction, technical coordination, and outside sales development.
This is a fully onsite role with light local travel and the opportunity to grow into a full-time outside sales position.
What You’ll Do
- Support sales reps by visiting customer sites (local travel, ~5%)
- Handle inbound customer calls and assist with product questions
- Communicate with technicians on the warehouse floor to verify parts and service needs
- Coordinate customer service tasks using Salesforce and Microsoft Office
- Participate in outside sales training and learn key product terminology (e.g., Goodwin Flight Pumps)
- Prepare for field travel: Must obtain DOT medical card and have a valid MVR
- Follow safety protocols and wear PPE including safety boots
What We’re Looking For
- 1+ year of Salesforce experience required
- Strong communication and customer service skills (phone-based work included)
- Proficiency in Microsoft Office Suite
- Willingness to work in a sales-focused role with a hands-on approach
- Comfortable working in a warehouse/shop environment
- Knowledge of site plans, construction management, and dewatering pump terminology is a plus.
Additional Requirements
- Must be able to obtain and maintain a DOT Medical Card
- Must have a valid driver's license and clean MVR
- Safety boots required (PPE will be provided as needed.