Job Description
Job DescriptionCompany Description
Full-Time
On Site
Salary: $65,000 – $75,000 DOE
Bilingual Korean required
We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations.
This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.
Job Description
1. National Account Sales Operations
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Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
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Oversee purchase order tracking, allocation, and fulfillment coordination
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Monitor sell-in, sell-through, and inventory health across accounts
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Support line reviews, seasonal programs, and promotional execution
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Coordinate new item setup, SKU onboarding, and retailer compliance requirements
2. Forecasting & Inventory Planning
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Assist in demand forecasting and replenishment planning
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Work closely with supply chain to optimize inventory levels
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Identify potential stock risks or overstock situations
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Support pricing adjustments, promotional forecasting, and margin analysis
3. Financial & Deduction Management
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Monitor retailer deductions, chargebacks, and claims
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Coordinate with Finance to reconcile invoices and AR
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Track trade spend, co-op programs, and promotional investments
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Analyze gross margin performance by account and SKU
4. Reporting & Business Analytics
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Prepare weekly/monthly business performance reports
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Analyze trends and provide insights to senior leadership
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Track KPI performance (sales growth, IMU, inventory turns, margin)
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Support executive presentations and retailer business reviews
5. Cross-Functional Leadership
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Coordinate with Brand partners on pricing, packaging, and product changes
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Partner with Marketing on retail activations and in-store programs
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Improve internal operational workflows and reporting systems
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Support continuous improvement initiatives
Qualifications
Required Experience
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Korean Bilingual required
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Bachelor’s degree in Business, Supply Chain, Finance, or related field
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3–5 years of experience in B2B sales operations, wholesale, or retail management
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Experience working with major national retailers strongly preferred
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Strong Excel proficiency (advanced functions, pivot tables required)
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ERP experience preferred
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Strong analytical and problem-solving skills
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Ability to manage multiple high-volume accounts simultaneously
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Strong communication and cross-functional coordination skills
Preferred Industry Experience
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Beauty, cosmetics, or CPG distribution
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Experience with retail programs (TPD, co-op, IMU, promotional planning)
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Knowledge of retailer compliance, chargebacks, and deduction processes
- Understanding of margin analysis and working capital impact
Additional Information
All your information will be kept confidential according to EEO guidelines.