Job Description
Job Description
The Medical Assistant/Receptionist plays a vital role in ensuring smooth and efficient operations within a healthcare facility by combining clinical support with front desk administrative duties. This position requires excellent interpersonal skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Greet and check-in patients, ensuring accurate collection of personal and insurance information
- Schedule appointments and manage the provider’s calendar efficiently
- Assist healthcare providers with clinical tasks such as taking vital signs and preparing patients for examination
- Answer phones and respond to patient inquiries with professionalism and care
- Maintain patient records and update electronic health records accurately
- Handle billing and coding tasks as needed to support office operations
- Ensure a clean and welcoming reception area for patients and visitors
- Coordinate communication between patients, healthcare providers, and insurance companies