Job Description
Job Description
Subsidiary: KIRA Services
Job Title: Quality Control Manager
Work Location: Guam
At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy.Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one. For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.
Together We Grow – One Mission, One Team – With a Commitment to Serve
Scope of Work: The primary purpose of this position is to oversee and ensure that all maintenance activities meet customer, company, and regulatory quality standards through effective quality control and continuous improvement practices.
Responsibilities:
- Establish and maintain quality standards for maintenance in alignment with customer requirements.
- Conduct inspections to monitor and ensure consistent quality across operations.
- Review inspection results and performance data to identify trends and improvement opportunities.
- Maintain a comprehensive technical data reference library and report any deficiencies as required.
- Prepare detailed inspection reports for submission to the customer and Project Manager.
- Oversee the Quality Control Program and serve as the primary point of contact for all quality-related matters.
- Manage and implement the Contractor’s Quality Control Plan (CQCP).
- Coordinate with the Contracting Officer and Contracting Officer’s Representative (COR) regarding performance evaluations.
- Investigate customer complaints, implement corrective actions, monitor effectiveness, and document results for the COR per contract requirements.
- Supervise daily operations to ensure tasks are completed efficiently and contract performance goals are met.
Requirements:
- Minimum of 8 years of combined experience in one or more of the following roles on projects of comparable size, scope, and complexity: Superintendent, Quality Control Manager Project Manager, or Project Engineer.
- At least 5 years of direct experience serving as a Quality Control Manager on similar contracts.
- Current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification is required.
- Successful completion of the Construction Quality Management (CQM) for Contractors course with a valid certificate.
- Working knowledge of USACE EM 385-1-1 requirements, particularly related to hazard identification and safety compliance.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
- Ability to obtain and maintain a Tier 1 Public Trust background check.
- Ability to maintain government worksite access authorization.
- Valid state driver’s license with a safe driving record per company policy.
Physical Demands / Work Environment: This position is primarily office-based but requires regular site visits and field inspections. Candidates must be able to work outdoors in varying weather conditions and navigate active worksites safely. This may involve standing, walking, bending, or climbing for extended periods while wearing required PPE. The role may require on-call availability, alternate shifts, extended hours, weekends, and holidays to meet mission requirements.
All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and a 5-panel drug test, per company policy and applicable laws.
Benefits: We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.
Equal Employment Opportunity: We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.
Reasonable Accommodation: If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.