Job Description
Job Description
LIFELINE SIM SUPERVISOR – HOT SPRINGS
Build Your Team | Lead Enrollment Growth | Earn Leadership Income
Lifeline SIM partners with the nation's largest wireless service providers to connect underserved communities with free and affordable mobile service. As a Lifeline Supervisor, you'll build and lead a high-performing enrollment team of 3+ agents while managing your own enrollments and growing your income exponentially.
This role combines hands-on enrollment expertise with team management and business development - perfect for entrepreneurs and natural leaders who want to scale their earnings through smart team-building.
Team Leadership Responsibilities:
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Recruit, train, and support 3+ enrollment agents using Lifeline SIM's proven onboarding system
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Coach agents on enrollment best practices, compliance, and customer service excellence
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Set team goals and track performance metrics daily
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Maintain team morale through recognition, feedback, and development opportunities
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Ensure compliance across all team members' enrollments and documentation
Personal Enrollment Responsibilities:
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Enroll qualified customers for FREE Lifeline SIM cards using their existing phones
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Verify eligibility securely through compliant systems
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Explain program benefits and activate services
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Promote device upgrades and premium offerings
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Meet individual enrollment goals while supporting your team
Community Engagement & Operations:
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Organize and execute marketing events, community outreach, and retail activations
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Build relationships with local organizations, schools, nonprofits, and community partners
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Identify high-traffic locations for enrollment opportunities in your neighborhood
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Manage team schedules and coordinate daily operations
Program Compliance Notice:
Lifeline SIM operates under strict FCC regulatory standards (47 C.F.R. §§ 54.400-423). All supervisors and enrollment representatives must follow National Verifier eligibility protocols and NLAD procedures, maintain accurate customer documentation and compliance records, ensure all team members follow program integrity standards, prevent fraud and enforce anti-incentive guidelines, achieve 3-year documentation retention requirements, and support USAC audit and compliance assessments. Your leadership sets the compliance tone for your team. Commitment to regulatory standards protects both your customers and your business.
Requirements
Must-Have Qualifications:
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High school diploma or GED (college/advanced certification preferred)
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2+ years experience in field sales, team management, or community outreach
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Proven ability to recruit, train, and motivate teams
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Reliable transportation and ability to work locally in your neighborhood
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Valid 1099 independent contractor eligibility
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Strong leadership and communication skills
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Detail-oriented with comfort in digital tools and compliance systems
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Self-motivated, goal-driven, organized, and results-focused
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Committed to ethical practices and FCC regulatory compliance
Highly Preferred:
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Previous team leadership or management experience
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Established local community networks and partnerships
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Experience with low-income support programs or community service
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Bilingual fluency (English/Spanish)
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Sales or enrollment background
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Understanding of Lifeline program and eligibility criteria
Team Size Requirements:
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Minimum: 3+ active agents on your team (currently)
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Recommended: 5-8 agents per supervisor for optimal management
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Scalable: Grow beyond as you develop leadership systems
Equal Opportunity Statement:
Lifeline SIM is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits
✓ Exponential earning potential - Commission from your enrollments PLUS your agents' enrollments
✓ Build a business - Develop a team-based operation with recurring revenue
✓ Bi-weekly payments - Consistent paycheck with performance bonuses
✓ Flexible leadership - Manage your team your way with full autonomy
✓ Scalable model - Start with 3 agents, grow to 5, 10, or more
✓ Training provided - Comprehensive supervisor training and ongoing field support
✓ Leadership track record - Join 30+ year industry veterans
✓ Zero startup costs - No franchise fees, no overhead
✓ Community impact - Build something meaningful while building wealth
✓ 1099 independence - Control your business model and income
Compensation & Structure:
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Dual-income model - Earn on your personal enrollments AND your agents' enrollments
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Performance-based - Higher volume = higher earnings
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Bi-weekly pay - Consistent, reliable payment schedule
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Unlimited scalability - No income cap; grow your team, grow your earnings
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Flexible hours - Manage your team and schedule independently
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Independent contractor status - Full business autonomy as a 1099 operator
Ready to Apply:
Apply today at lifelinesimapply.com - Click the "Supervisor Tab" to apply. Managing your own enrollment too? Apply for both Supervisor AND Agent roles to maximize your earnings.