Job Description
Job DescriptionWe are looking for an organized and detail-oriented Administrative Assistant to join our team in Avon, Minnesota. In this long-term contract position, you will play a pivotal role in managing incident claims, ensuring smooth communication, and maintaining accurate data records. This is an excellent opportunity for professionals with strong administrative and communication skills who thrive in a collaborative environment.
Responsibilities:
• Oversee the triaging of incident claims, determining escalation needs, and directing them to the appropriate departments.
• Process invoices accurately and in a timely manner.
• Conduct follow-ups to gather missing information and ensure claims progress efficiently.
• Communicate with insurance companies to facilitate claim resolutions and updates.
• Perform extensive data entry tasks to maintain accurate records and documentation.
• Utilize Microsoft Outlook and Teams for effective communication and scheduling.
• Collaborate with internal analysts and other team members to ensure smooth operations.
• Leverage incident management systems, such as Power BI, to track and report claims.
• Provide support in claims-related tasks, including appraisals and auto estimating processes.
• Maintain a positive attitude and demonstrate a willingness to learn new systems and procedures.• At least 1 year of experience in administrative support or claims management.
• Strong data entry skills with exceptional attention to detail.
• Proficiency in Microsoft Office applications, particularly Outlook and Teams.
• Effective communication skills, both written and verbal.
• Experience with incident management systems is highly desirable.
• Familiarity with auto estimating or appraisal processes is a plus.
• Ability to work both independently and collaboratively within a team.
• A proactive mindset and eagerness to adapt to new challenges.