Customer Service Representative (URGENT)
Job Description
Job Description
The corporate office of JPA Landscape & Construction is looking for a new team member with a sharp mind to join one of the most vital facets of our operation, our Customer Service department. This position demands a confident and scrupulous person who is proactive when encountering new problems and daily responsibilities. As a company we work to stay ahead of the curve in our industry and promote the cultivation of forward thinking. Each team member is important. No one is sitting on the sidelines.
The Position:
We are a small to mid-sized company located in the Tri-Valley area, and our Customer Service Department is built on teamwork and collaboration. The department consists of three Customer Service Representatives and one Manager who work closely together to support our clients and internal teams.
Customer Service Representatives serve as the first point of contact for both clients and field managers. This is not a data-entry position—every interaction requires engagement, problem-solving, and clear communication. Each representative plays a key role in facilitating the flow of information throughout the company.
While responsibilities include responding to emails, creating work orders, answering phone calls, and accurately documenting information, these tasks represent only part of the role. The position requires close collaboration with fellow Customer Service Representatives to ensure efficient operations and a high level of customer satisfaction.
QUALIFICATIONS
- · 2 year of administrative experience
- · Mastery of the English language in both written and verbal communication
- · Computer literacy is a must
- · Proficient with Microsoft Office
- · Knowledge of Spanish is a plus!!
WHAT WE OFFER YOU
- Compensation DOE
- Fast paced work environment
- Strong, supportive & fun team of co-workers
- Strong training program developed to educate and provide knowledge of the industry
- Company funded continued education (for college, certifications, and industry training)
Please send us your resume and also include a brief introduction and describe your previous experience.
We are looking for someone to make a long-term commitment to join our team, IS THIS YOU?
Company DescriptionJPA Landscape and Construction has been in business for over 45 years, providing landscape maintenance services to the San Francisco Bay Area.
We are passionate about water conservation and making our industry a greener place with our new All-Electric maintenance teams.
JPA Landscape and Construction is impacting every corner of the region. With four locations in the Bay Area, we have a skilled staff that is trained and certified to consult, install, and maintain a landscape that is not only beautiful, but suitable to its climatic environment. JPA Landscape and Construction creates satisfied clients through customer service, high standards, and an unparalleled level of expertise in landscape maintenance.
Company Description
JPA Landscape and Construction has been in business for over 45 years, providing landscape maintenance services to the San Francisco Bay Area. \r\nWe are passionate about water conservation and making our industry a greener place with our new All-Electric maintenance teams.\r\n\r\nJPA Landscape and Construction is impacting every corner of the region. With four locations in the Bay Area, we have a skilled staff that is trained and certified to consult, install, and maintain a landscape that is not only beautiful, but suitable to its climatic environment. JPA Landscape and Construction creates satisfied clients through customer service, high standards, and an unparalleled level of expertise in landscape maintenance.