Medical Office Professional

Job Description

Job DescriptionBenefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development

Medical Office Professional
Are you looking for a positive, supportive work environment, and a growth opportunity?! Look no further than my company, Right at Home, a locally owned and operated home health company. Our mission is to empower ourselves so we can provide exceptional home health care services and improve the quality of life for those we serve. We are looking for someone with experience, passion, and drive to join our office team and create extraordinary experiences for our clients who we are proud to assist wherever they call home.

Responsibilities of a Right at Home Medical Office Professional:

• Develop and maintain the client care plan, create extraordinary client experiences while communicating with clients, families, care partners and referral sources.
• Effectively schedule caregivers with clients ensuring optimal compatibility.
• Assists with the hiring process.
• Answer phones, manage referrals, schedule home assessments.
• Provide administrative support by making copies, faxing documents, acquiring orders from physicians, managing Veterans Affairs cases, etc.
• Serves as a mentor to caregivers and supports their care delivery, aiding in employee retention.
• Maintains a calm, positive demeanor ALWAYS and can effectively multitask in a highly functioning office environment.
• Ability to remain professional and kind while handling concerns or complaints.
• Maintain compliance with Joint Commission standards.
• Follows company policies and procedures but can think outside the box to achieve ultimate client and caregiver satisfaction.
• Willingness and ability to work with clients as needed.
• Operates as a team player to achieve the company mission always.

Compensation & Benefits of a Medical Office Professional:
Salaried position with competitive pay ($22-$25/hour) based on experience

PTO

Paid Holidays

Health Insurance

Discount prescription program

Savings Plan

Same day pay with Tapcheck

Ongoing paid training and development

Recognition, celebrations, and great team interactions!

Requirements of a Medical Office Professional:

• AA or BA Degree in Human Services, Medical Office Professional, or related education or experience.
• Some caregiving, HHA, CNA experience.
• Ability to coordinate with the team demonstrating sound judgment while open to new ideas.
• Be available as required for on-call duty outside of normal office hours, every 4th weekend.
• Previous experience in a medical office environment with professional references.
• Excellent organization, communication, and listening skills.
• Experience with Microsoft Office, Outlook, Word, Adobe; confident with computer and cell phone technology.
• Can enforce company policies and procedures with empathy and kindness.

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