Associate Medical Director/ Medical Director
Job Description
Job DescriptionJoin Our Compassionate Community
The Associate Medical Director (AMD) plays a vital role as a clinical leader within our primary care team, merging clinical practice with leadership and operational oversight to guarantee exceptional patient care while adhering to Value-Based Care (VBC) principles. This position is tailored to specific markets or centers, requiring adaptability in responsibilities and a unique combination of clinical management, financial insight, and strategic collaboration to enhance both patient care and business results.
Leadership & Organizational Management
- Analyze organizational and market priorities, trends, and objectives to formulate a clinical strategy that enhances clinical talent and performance.
- Conduct interviews, hire, and oversee clinical teams to cultivate a high-quality workforce characterized by strong engagement, a patient-first culture, and talent retention.
- Gain a comprehensive understanding of primary care clinician performance, utilizing data effectively and providing impactful coaching to clinicians and care teams.
- Participate in regular meetings focused on market performance (clinical, financial, operational) addressing key topics such as Medical Risk Adjustment (MRA), budgeting, staffing, operational excellence, and clinical initiatives.
- Advocate for our senior-focused primary care strategic vision and initiatives, nurturing relationships with stakeholders, including health plan partners, healthcare providers (e.g., specialists, hospitals), and social services to enhance community care.
- Act as a representative of our organization in local communities and media engagements while collaborating with the recruitment team to establish a network of high-quality primary care clinicians (physicians, APPs, MAs, and other clinical professionals).
Clinical/Patient Management
- Achieve outstanding clinical performance in patient experience, quality of care, clinical outcomes, and reduction of avoidable utilization.
- Regularly review clinician charts to pinpoint areas for improvement in care, ensuring accurate clinical assessments and precise performance enhancement initiatives.
- Identify critical issues for high-risk patients during case reviews and other discussions, promoting and exemplifying clinical excellence.
- Conduct root cause analyses of care opportunities from individual, team, and systems perspectives, collaborating with clinical and operational colleagues to enhance high-reliability care.
- Ensure clinicians effectively co-manage high-risk care episodes and patients with the Care Integration Team (CIT) resources and programs for transitions of care management (TCM), high-risk patient management (HRPM), and social determinants of health (SDOH) initiatives, thereby improving clinical outcomes and reducing avoidable utilization.
- Oversee daily patient care and initiatives aimed at enhancing team-based key performance indicators (KPIs), such as patient experience via Net Promoter Score (NPS) and Medicare clinical quality via HEDIS, to meet local and organizational objectives.
- Provide high-quality primary care personally, demonstrating a strong commitment to patient care and clinical excellence in age-friendly senior primary care, including health promotion, disease management, effective specialist and hospital co-management, and complex care management.
- Dedicate 20-30% of time to direct patient care, with the remainder allocated to administrative duties.
Dyad Partnership
- Collaborate with operational leaders (Associate Operations Director and/or Market President) and Shared Services partners to align clinical and operational objectives, strategic planning, and budgeting.
- Maintain consistent communication to ensure alignment on performance, strategies, and team management, fostering unified decision-making and consistent messaging for cohesive leadership.
- Work collaboratively towards shared goals that support the mission, vision, values, and overall patient experience outcomes, managing clinic/market dynamics and engagement.
- Partner on strategic and operational insights, including capital and operational budgeting, while monitoring clinical and financial performance metrics.
- Review clinician schedules and incentive plans to ensure alignment with patient care access and management objectives.
Qualifications
- Graduation from an accredited medical school (MD/DO) with a valid medical license, adhering to state licensure requirements.
- Board Certification in Family Medicine, Internal Medicine, or Geriatric Medicine.
- A minimum of five years of experience in outpatient practice, with clinical expertise in primary care, senior health, and value-based care (VBC).
- At least three years of experience successfully leading clinicians in a leadership capacity, demonstrating a positive impact on clinician talent, culture, and performance, along with effective collaboration with operational and support teams.
- Proficient in utilizing clinical technology platforms and resources, such as EMR systems (e.g., athenahealth, Epic, eClinicalWorks), and voice documentation tools.
Selected candidates will be required to comply with the organization's flu vaccine policy.
Compensation and Benefits
The compensation range provided below represents a good faith estimate of the starting base salary for full-time (40 hours per week) employment at the time of posting. This position is also eligible for a bonus incentive plan based on individual and/or company performance.
Our organization offers competitive benefits aimed at supporting holistic well-being. Associate benefits are designed to promote personal wellness and informed healthcare decisions for you and your family, recognizing that life extends beyond work. Benefits include:
- Medical, dental, and vision coverage
- 401(k) retirement savings plan
- Paid time off, including personal holidays, volunteer time off, and paid parental and caregiver leave
- Short-term and long-term disability coverage
- Life insurance and various other opportunities
About Our Senior Primary Care
Our Senior Primary Care division focuses on proactive, preventive care for seniors, offering wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of our Primary Care Organization, our innovative, value-based approach ensures that each patient receives optimal care when needed most and at the lowest cost. We address not only physical health but also the social, emotional, behavioral, and financial factors that can affect our patients' overall well-being.
Our organization is committed to creating integrated and differentiated experiences that prioritize our patients. We strive to deliver high-quality healthcare that is accessible, comprehensive, and personalized. As a leading provider of senior-focused primary care, home healthcare, and integrated home delivery services, we focus on the holistic health of our patients.
We uphold a policy of non-discrimination in all employment practices, ensuring that no employee or applicant is treated unfairly based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. We actively promote affirmative action to employ and advance individuals with disabilities or protected veteran status, basing all employment decisions solely on valid job requirements.