Job Description
Job Description
Job Details:
- These are the "Post-Construction Verification & Resolution Specialists." This is primarily an office-based role focused on the detailed review of completed work and resolution of discrepancies.
- Documentation Review: Thoroughly reviewing redlines, as-builts, and other post-construction documentation to ensure accuracy, completeness, and adherence to design specifications and company standards.
- Violation Management: Actively managing and ensuring the timely resolution of customer (Cx) complaints and violations after construction. This involves investigating issues, coordinating with relevant teams, and tracking resolutions.
- Quality Audits (Documentation-Focused): Performing administrative quality checks on contractor submissions, test results, and final documentation.
Field Presence (Limited): Will only be in the field 1-2 times per week for targeted inspections or issue verification.
Ideal Candidate Profile:
- Experience: Strong background in telecommunications (preferably OSP/fiber) with a focus on documentation, quality review, and administrative problem-solving.
- Detail-Oriented: Meticulous attention to detail for reviewing complex technical documents and ensuring compliance.
- Technical Understanding: Ability to understand telecom construction documentation, redlines, and basic fiber optic concepts.
- Problem Resolution: Proven ability to investigate, track, and resolve post-construction issues and customer complaints efficiently.
- Computer Savvy: Highly proficient with documentation software, spreadsheets, and potentially GIS/CAD for review purposes.
- Communication: Excellent communication skills for coordinating with internal teams and external parties regarding resolutions.
- Mobility: Willingness to travel 1-2 times per week into the field for site visits (mileage will be reimbursed).
- Keywords: QA/QC, Quality Assurance, Quality Control, Documentation Review, Redlines, As-Builts, Customer Complaints, Violation Resolution, Post-Construction, Telecom Compliance, Fiber Optics (understanding of), OSP Documentation, Administrative QA, Invoice Review (related to quality), Data Entry.
Company DescriptionWAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.
Company Description
WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.