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Customer Service Representative/Cafe Assistant

PublishedPublished: 6/14/2022

Job Description

Job DescriptionBenefits:

  • Employee discounts
  • Flexible schedule
  • Free uniforms


Description:
Our Customer Service/ Café Assistant position will be cross-trained to work both the Front Desk area and our Courtside Café. Training will be provided for our scheduling software, POS system, and
appliances in the café.

Qualifications:
Excellent interpersonal skills, good computer skills, enjoy working with the public.

Duties::
· Greeting customers
· Answering telephone
· Answering customer questions regarding the facility and all the programs that are run within it
· Monitoring company e-mail and message services and responding to messages
· Assisting management and marketing staff with e-mail and telephone sales and marketing campaigns
· Setting up facility rooms and equipment
· Taking and filling food and beverage orders
· Preparing food using hot oil fryers and TurboChef ovens using prescribed recipes
· Operating computer point-of-sale and scheduling software
· Facility upkeep
· Ability to work evenings and weekends (hours may increase during the facility’s peak periods).


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