Job Description
Job DescriptionPatient Care Coordinator (PCC) – Full Time
Starting at $17.00/hour | Monthly Bonus Opportunities | Purpose-Driven Work
Are you someone who genuinely enjoys helping others-especially seniors-and takes pride in doing things the right way? Do you see opportunity in every interaction and believe that great care starts with great communication? If so, we would love to meet you.
We are currently seeking a Patient Care Coordinator (PCC) to be the welcoming face and organized heartbeat of our hearing care practice. This role is ideal for someone who values service, attention to detail, and flexibility in a fast-paced healthcare environment.
Our Core Values
Everything we do is guided by these principles:
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Treat Every Patient Like Family
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Educating Our Patients
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Better Hearing Is The Agenda
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See The Opportunity In Every Interaction
If these values resonate with you, you'll feel right at home here.
What You'll Do
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Greet and assist patients with warmth, respect, and professionalism
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Schedule appointments and manage clinic flow efficiently
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Support our Hearing Care Professionals by keeping daily operations running smoothly
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Educate patients on next steps, services, and care plans
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Accurately handle patient records, payments, and insurance information
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Adapt calmly and positively to schedule changes and patient needs
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Deliver consistent, detail-oriented work that supports exceptional patient care
What We're Looking For
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A genuine desire to serve our senior population-and enjoy doing it
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Excellent attention to detail and strong organizational skills
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Flexibility and a positive attitude toward change
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Clear, compassionate communication skills
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Ability to multitask in a busy office environment
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Knowledge of insurance and medical billing is a plus
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Previous healthcare, medical office, or customer service experience preferred-but not required
Compensation & Benefits
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Starting wage: $17.00 per hour
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Monthly bonus opportunities after 90-day trial period
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Paid Time Off (PTO) after 90 days
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Paid major holidays
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Consistent schedule with no late evenings
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Supportive team environment with training provided
Ready to Apply?
If you're looking for more than a job-and want to make a real difference in the lives of others every day-we encourage you to apply. Join a team that believes better hearing changes lives and that every patient deserves to be treated like family.
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