Job Description
Job Description
Job Summary
The Dispatcher I coordinates daily delivery operations by scheduling and routing customer orders on company delivery trucks or approved carriers. This role works closely with Sales, Loading teams, Drivers, and Yard Management to ensure deliveries are scheduled efficiently and orders are completed accurately.
The Dispatcher I helps maintain effective communication across departments, supports driver compliance requirements, and ensures delivery operations run smoothly to meet customer commitments and company operational needs.
Essential Functions
- Schedule and route customer orders for delivery using company trucks or common carriers.
- Determine truck loads, delivery routes, and driver assignments.
- Use company dispatch software to schedule and route delivery orders.
- Prepare and print delivery orders and driver packets for upcoming routes.
- Maintain communication between Sales, Loading teams, and Drivers regarding order updates or delivery changes.
- Coordinate with Yard Management regarding equipment needs in the yard, including trailer movement and product backhauls.
- Work with Loading Leads to coordinate trailer loading schedules and staging locations.
- Assign driver start times and coordinate driver return locations at the end of the day.
- Assist in verifying that new drivers meet company and regulatory compliance requirements before operating delivery routes.
- Work closely with Drivers to support compliance with company driver requirements and certifications.
- Monitor tarp condition on delivery trucks and coordinate replacement when needed.
- Set up new drivers in the Tangerine Fleet Safety system and review reports to ensure required daily vehicle inspections are completed.
- Contact customers to provide estimated delivery times for next-day deliveries.
- Work with the Sales team to resolve delivery issues and coordinate order adjustments.
- Assist the Fleet Manager in maintaining fleet safety records and compliance documentation.
- Coordinate and monitor agricultural inspections for incoming deliveries to Farmington or shipments leaving the state or country.
Additional Responsibilities
- Assist other operational departments when needed to support delivery coordination.
- Support general logistics and operational communication between departments.
- Duties are subject to change at any time per management’s discretion.
Experience & Other Requirements
Required
- Ability to manage multiple tasks simultaneously across several computer programs.
- Strong organizational skills and attention to detail.
- Strong communication skills and ability to coordinate across departments.
- Good judgment and decision-making abilities.
- Proficiency with computer systems and basic Microsoft Office applications, including Excel.
Preferred
- Experience working in logistics, dispatching, transportation coordination, or a similar operational role.
- Familiarity with plant nomenclature or nursery operations.
- Spanish language communication skills.
Work Environment & Physical Requirements
This is a full-time onsite position located at a nursery office environment. Work-from-home options are not available.
This role involves both office work and occasional activity within the nursery yard to coordinate delivery operations.
Physical requirements include:
- Sitting or standing for extended periods while performing computer-based tasks.
- Frequent typing and use of computer systems and dispatch software.
- Use of hands and fingers for computer and administrative tasks.
- Occasional walking within the nursery yard to coordinate operations.
- Lifting up to 20 lbs (approximately 20% of the time) when handling documents, equipment, or operational materials.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Employee Name: ________________________________
Signature of Receipt: _________________________________
Date: _____________________
M-F 6:00 am- 4:30 pm, Sat 6:30 am- 12:30 pm