Job Description
Job Description
Responsibilities:
- Strong understanding of the eyewear and eyecare industries.
- 1+ years of optical sales and insurances.
- Ability to sell with a high level of professionalism and skilled decision-making in an ethical business environment.
- Willingness to 'jump in' and help customers and team members.
- Ability to handle administrative details including call backs, emails, returns, etc.
- A commitment to maximizing the customer experience.
Skills:
- Strong organizational skills to manage multiple tasks and priorities.
- Exceptional phone etiquette for effective communication with customers and colleagues.
- Proficiency in math for accurate calculations for charges and postings.
- Administrative skills for properly handling claims, software, electronic communications.