Office Manager / Event Planner - Adams Rental, Hamilton, NJ (Fulltime)

Job Description

Job Description

Office Manager / Event Planner – Adams Rental, Hamilton, NJ - (Full Time/Permanent "fun" opportunity)

Come be a part of our growth! We are Adams Rental, a family-owned business located in central New Jersey providing rental supplies and equipment throughout Southeastern PA and New Jersey. We are seeking a dynamic, outgoing and friendly person who loves to help others for our Full-time Office Manager / Event Consultant role. Come join our team of fun, professional staff.

Company Overview:

At Adams Rental, our values: Commitment; Responsiveness; Accountable; Fun; Teamwork; Excellence; and Dignity, are reflected in the services we offer, and the relationships built with our clients. 2025 will be our 75th year in business serving caterers, weddings, festivals, fundraisers, trade shows, corporations and consumers.

We are proud of our team of talented and diverse professionals, known in the industry as the A-Team. It is through this team that we fulfill our mission delivering our trademarked Excellence in Event Execution.

Why Work for Us?

Adams Rental believes in the value of teamwork. Providing robust benefits and employee appreciation are part of our culture. Working for Adams Rental you will receive:

-a competitive salary
-medical, dental and vision insurance
-short-term disability
-SIMPLE IRA with company match
-employer-provided life insurance
-paid holidays
-ample paid time off
-employee rewards and recognition
-access to free online(?) mental health resource
-an employee assistance program
-industry related tuition reimbursement
-training and development opportunities
-employee discount on merchandise, (up to $1,000 per year in free equipment rental)
-a collaborative, fun, and supportive working environment

Click here, https://www.adamsrental.com to learn more.

Position Overview:

Reporting directly to the Sales Manager, Event Consultants play an integral part in the successful operations at Adams Rental. Working onsite 5 days a week, the individual in this role will contribute to our success by providing excellence in event execution by collaboratively providing design consultation and delivering outstanding customer service regarding their event needs.

This position is commission eligible. Commission is calculated as a percentage of Adjusted Revenue paid monthly.

Essential Duties and Responsibilities

· Field calls and answer emails from current and prospective customers and provide information regarding events and rental options available in a professional, friendly and timely manner.

· Respond to customer inquiries and follow up on outstanding quotes within specified timeframes.

· Schedule appointments & meet with customers to provide design and planning solutions for events, considering customers’ desires and specifications.

· Prepare necessary reservations/quotes and ensure contracts are executed by all parties by required deadlines.

· Collaborate with other departments to ensure a seamless experience for customers and that necessary parties are updated regarding customer specifications and event details.

· Engage active listening skills to make recommendations to customers regarding rental and event details.

· Proactively identify potential conflicts or issues and resolve them prior to delivery/event date.

· Assist with creating store promotions and displays, showcasing seasonal, new or highly desired items/décor.

· Make recommendations to and alert management regarding necessary inventory purchases.

· Assist other departments as needed.

· Contribute to Adams’s success by making suggestions for improvements regarding processes and procedures.

· Participate in obtaining compliance approvals such as One Call and Fire Safety Permits

· Exhibit Adams Rental’s corporate values daily.

· Perform other duties as assigned by management.

Supervisory Responsibilities: None

Minimum Education & Experience Requirements:

· High School Diploma or GED; college degree preferred but not required

· Prior experience in a sales or customer service role, highly desired; preferably in the rental or hospitality industry

· Ability to work onsite in Hamilton, NJ Monday through Friday, from 9a-5p

Special Requirements:

· Ability to work overtime as required, including nights, weekends and holidays

· Bilingual in Spanish a plus

· Valid driver’s license with no major violations and reliable transportation required

Knowledge, Skills and Abilities:

· Proficient with Microsoft office suite with the ability to learn new systems

· Exceptional customer service skills

· Friendly, positive, and professional demeanor

· Good listening skills

· Basic understanding of sales best practices

· Goal oriented with proven ability to reach established goals

· Strong multitasking skills with the ability to work on projects with conflicting deadlines

· Ability to work effectively and efficiently under general supervision

· Excellent oral and written communication skills

· Ability to sit for extended periods of time

· Highly organized with strong attention to detail

· Ability to make contributions as part of team and as an individual contributor

· Ability to work professionally with people from various backgrounds within and outside of the company

Physical Demands and Working Conditions: The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Physical Demands: While performing duties of the job, the employee is required to stand; sit; walk; bend and reach with hands & arms. Employee may occasionally lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Work Environment: While performing the duties of the job, the employee may be exposed to all weather conditions. The noise, light, sound and temperature levels are typical of an office, warehouse and outdoor environment, which may not be heated and air-conditioned at all times.

Adams Rental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.