Crosby Financial Aid Specialist II - Forsyth County

Job Description

Job Description

Job Summary

The Financial Aid Specialist II collaborates with the Assistant Director, Financial Aid & Advising to implement strategic, integrated plans that ensure effective delivery of the Financial Aid Program. The role is committed to providing students and families with current, accurate information and personalized support.

Key responsibilities include:

• Stay informed on best practices and emerging trends in financial aid services for students and families.
• Collaborate with all Crosby programs to plan and implement engagement strategies and programming to share current scholarship information with juniors, seniors and families.
• Track and support senior high school students’ participation and completion of scholarship applications.
• Write, curate and manage content tailored to target audiences, including promotional materials for events, scholarship opportunities, and financial aid newsletters.
• Coordinate and facilitate initiatives including scholarship information sessions for students, parents, and staff.
• Monitor and manage Financial Aid Program email account and Submittable messages responding to inquiries independently.
• Oversee the Crosby Scholarships Program, including the development and delivery of training materials and sessions for the selection committees.
• Maintain accurate records of scholarship funds, recipients, and reporting requirements ensuring compliance with donor and legal guidelines
• Provide guidance to students on eligibility, application procedures, and deadlines for top tier scholarships at Crosby’s most popular colleges
• Collaborate and support efforts to effectively execute the LDG Program
• Meet with families to assist with completing financial aid forms
• Generate and maintain data reports related to the Last Dollar Grant, Crosby Scholarships, and FAFSA completion as needed.
• Proficient usage of CrosbyConnect portal system to run reports and update student data efficiently.
• Demonstrate proficiency in Constant Contact and Canva for content creation and communication.
• Maintain and update website using WordPress as required.
• Use scholarship management software (Submittable) effectively.
• Participate in ongoing financial aid training to stay current on forms, processes, and regulatory updates.

Education

Bachelor's degree, required.

Qualifications

• Strong listening, writing, public speaking, and presentation skills.
• Exceptional organization skills and attention to detail.
• Have the ability to take initiative and work independently.
• Must be able to work effectively with a diverse population in a team effort to support the mission of the Program
• Skilled at translating complex information into clear, accessible language and responding to questions with patience.
• Demonstrated ability to establish and maintain strong, collaborative relationships with school staff and parents.
• Adaptable and responsive to uncertainty and change.
• Thrives in a fast-paced, dynamic work environment.
• Dependable and punctual, with a commitment to following direction and seeking feedback and coaching for continuous growth
• Committed to fostering and supporting an inclusive and welcoming environment.
• Skilled at managing multiple priorities and tasks with efficiency and focus.

New team members will work full-time in the office with the opportunity to be considered for a flexible Work from Home schedule after 90 days of employment.