As digital natives begin their professional lives, it is easy to expect devices to contain all the answers. We live in a world of video games, where you are rewarded for clicking the right spot and completing the task you’re given. But the real world is much less black and white, and technology will never compete with old-fashioned talking and networking. Former President of Shinola, Jacques Panis gives leadership advice that is as useful for the leader atop a company as it is for the person on the first rung of the ladder.
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