<h3>Job Description</h3>
PURPOSE:
The Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the
factory and to distributors for defective parts.
ESSENTIAL DUTIES:
■ Process warranty claims. Verify criteria required by factory or distributor.
■ Post edits on computer.
■ Prepare CSI documents.
■ Track parts by tagging.
■ Arrange for parts to be shipped to the factory or distributor, or to be scrapped.
■ Follow up with the factory and distributors regarding unpaid claims.
■ File sales documents after they are posted, and the commission is paid.
■ Reconcile flooring interest statements.
■ Reconcile selected vendor accounts.
■ Serve as telephone operator backup.
QUALIFICATIONS:
■ Ability to read and comprehend instructions and information.
■ Some knowledge of automotive parts.
■ Two years of experience in a general office position.
■ Ability to use computer, ten-key, microfiche machines and to read vendor catalogs.
■ Ability to communicate effectively orally and in writing.


We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Warranty Clerk

<h3>Job Description</h3>
The Automotive Warranty Clerk is responsible for managing warranty claims for automotive products and services. This role involves liaising between customers, manufacturers, and service departments to ensure warranty claims are processed accurately and efficiently. The Warranty Clerk will also maintain warranty records, verify warranty coverage, and communicate with relevant parties to resolve warranty-related issues. Strong organizational skills, attention to detail, and excellent communication abilities are essential for success in this role.
Benefits
<ul>
<li>Competitive Pay</li>
<li>Weekends Off</li>
<li>Health Insurance</li>
<li>401(K)</li>
<li>Mon-Friday 8:00am-5:00pm</li>
<li>Flexible hours available </li>
</ul>
Responsibilities
<ul>
<li>Process warranty claims promptly and accurately in accordance with manufacturer guidelines and dealership policies</li>
<li>Verify warranty coverage for automotive parts and services by reviewing manufacturer warranties and service agreements</li>
<li>Coordinate with service technicians to diagnose warranty-related issues and determine appropriate solutions</li>
<li>Liaise with manufacturers and suppliers to obtain authorization for warranty repairs or replacements</li>
<li>Maintain accurate records of warranty claims, including documentation, approvals, and reimbursements</li>
<li>Monitor the status of warranty claims and follow up as needed to ensure timely resolution</li>
<li>Provide assistance and support to service advisors and other dealership staff regarding warranty-related inquiries</li>
<li>Collaborate with the accounting department to reconcile warranty receivables and payables</li>
<li>Stay updated on manufacturer warranty policies, procedures, and updates to ensure compliance</li>
<li>Identify opportunities for process improvement and contribute to the development of efficient warranty processing systems</li>
<li>Adhere to dealership and industry standards for customer service, professionalism, and ethical conduct</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent; post-secondary education or relevant certifications preferred</li>
<li>Previous experience in automotive warranty administration or a related field is advantageous</li>
<li>Proficiency in computer applications, including MS Office and dealership management systems</li>
<li>Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously</li>
<li>Excellent attention to detail and accuracy in data entry and record-keeping</li>
<li>Effective communication skills, both verbal and written, with the ability to interact professionally with customers, colleagues, and manufacturers</li>
<li>Problem-solving abilities to address warranty-related issues and find appropriate resolutions</li>
<li>Ability to work independently with minimal supervision as well as collaboratively within a team environment</li>
<li>Familiarity with automotive terminology, parts, and repair processes is beneficial</li>
<li>Commitment to providing exceptional customer service and maintaining positive customer relationships</li>
<li>Flexibility to adapt to changing priorities and work schedules in a fast-paced dealership environment</li>
<li>Drug test required</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Bowser Automotive is seeking a Warranty Clerk to handle all warranty claims and return of damaged inventory. The ideal candidate will be detail oriented, possess strong communication skills as well as the ability to build relationships interdepartmentally and with external vendors.
Hours:
Monday - Friday 8:00am to 4:30pm
Successful completion of pre-employment screenings is required.
DUTIES
* File and manage warranty claims.
* Prepare damaged inventory documents for return to vendor.
* Package parts for shipping.
* Ensure that inventory is adjusted to reflect warranty and return of parts including but not limited to credit memos, parts invoices, etc.
* Adhere to all Bowser Safety policies and procedures
* Miscellaneous duties as assigned
QUALIFICATIONS
High School Diploma or Equivalent.
Ability to lift no more than 50 lbs.
A Valid PA Driver's License in good standing.

<h3>Job Description</h3>
If you have an eye for detail, strong phone and electronic communication skills, and a drive to succeed, this Warranty Administrator position may be a perfect fit for you! An RV Warranty Administrator is responsible for initiating, processing, and claiming RV warranty claims initiated by our Service Department. This role would include both electronic and phone communication with RV Manufacturers to ensure work performed is covered and paid by warranty, as well as communication and direct work with our Service Department to ensure all required information is gathered and promptly submitted to manufacturers.
Competitive wages based on experience. 
Primarily a 5-day work week $35,000-$60,000 annually including a performance-based pay enhancement.
Responsibilities include, but are not limited to:
<ul>
<li>Maintain records of pending and completed claims</li>
<li>Ensure all repair documents are complete for warranty claims</li>
<li>Direct follow-up on all warranty receivables to ensure payment in timely manner</li>
<li>Stay up-to-date on Manufacturer warranty specifics</li>
</ul>
<ul>
<li>Responsible for the prompt and accurate submission of warranty claims and the resulting collection of all warranty revenues.</li>
<li>Have a complete understanding with and follow up all manufacturer warranty and vendor company policies and procedures.</li>
<li>Establish and maintain productive relationships with the manufacturers designated warranty representatives.</li>
<li>Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.</li>
<li>Check each repair order against the vehicles service history to avoid making duplicate claims.</li>
<li>Return improperly completed repair orders to the person originating the document for correction and/or completion as necessary.</li>
<li>Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.</li>
<li>Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse service, sales and/or technical staff.</li>
<li>Flag the appropriate technicians for the hours earned on the operations they performed.</li>
</ul>
Required Skillset:
<ul>
<li>Data Entry</li>
<li>Claim and Authorization Entry</li>
<li>New Product Acceptance Documentation</li>
<li>Ability to be Independently Productive</li>
</ul>
Preferred Qualifications:
<ul>
<li>Prior RV or Automotive experience is desired.</li>
<li>Ability to multitask and perform in a timely and efficient manner.</li>
<li>Dependable with strong work ethic is a must.</li>
<li>Good customer service skills</li>
<li>Reliable and strong work ethic</li>
<li>Valid state-issued driver’s license</li>
</ul>
Benefits:
<ul>
<li>401(k) with Company matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Paid Life &amp; Disability </li>
</ul>
Bankston Motor Homes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Clerk, Warranty

<h3>Job Description</h3>
Factory Direct Marine &amp; RV is seeking a Warranty Clerk. 
Job Description
-Full time position responsible for successful operation and accountability for scheduling, processing
to completion, warranty and exceptional customer service.
Qualifications:
-Minimum of 1 to 3 years RV experience. Customer relations ability, ability to plan and control,
product knowledge, administrative skills to include computers, problem solving ability, multitasking.
Job Requirements
-Answer telephones and assist customers with questions about unit and technical questions as needed.
-Manage work orders on a daily basis through proper Work Order Management.
-Follow the FDMRV check-in procedure when dropping off new units.
-Process the customer’s work order efficiently through the Shop, Warranty and Parts
-Develop and maintain high morale with team members throughout all departments.
-Schedule work orders to technicians ensuring, that by 8:30 am daily, all work is properly routed and staged for each technician.
-Improve efficiency of technicians by pre-planning all work and monitoring daily productivity levels.
-Process all warranty claims within 24 hours of receiving the pcc’s.
-Once warranty is approved, re-schedule work back to shop for completion.
-Finalize all warranty in a timely manner keeping the warranty clerk screen current at all times.
-Follow-up with technicians to ensure all warranty parts are tagged and returned.
-Send all warranty part returns to the parts department for proper shipping returns.
-Keep and maintain a safe work environment and ensure compliance of all OSHA regulations.
-Check all work to ensure that the quality of work performed is satisfactory and signed off.
-Close all work orders immediately after inspection of the completed work and all retail money is collected prior to customer taking vehicle.
-Obtain customer signatures on all repair orders and warranty claim forms when applicable
-Work a minimum of 45 hours during each pay period; less any approved and paid time off.
-Additional responsibilities as required or directed.
Benefits:
-401k
-Health, vision, and dental insurance
-Paid time off
It's easy to apply, so apply today!
At Factory Direct Marine &amp; RV we take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf.
Factory Direct Marine &amp; RV will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Factory Direct Marine &amp; RV . These claims are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment.
The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Factory Direct Marine &amp; RV rise email address = (@FDMRV.COM). Please take extra caution while examining such an email address, as the scammers may misspell an official Factory Direct Marine &amp; RV email address and use a slightly modified version duplicating letters.
Factory Direct Marine &amp; RV will not be held liable or responsible for any claims, losses, damages or expenses resulting from the scammers. If you suspect a position is fraudulent, please contact Factory Direct Marine &amp; RV Talent Acquisition aT <a href="mailto:Bjones@fdmrv.com" target="_blank">Bjones@fdmrv.com</a>. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.
NEVER:
<ul>
<li>Never provide personal or bank information over email or phone</li>
<li>Never take cashier's checks or money orders as a form of payment, as your bank will hold you accountable for any bounced checks.</li>
<li>Never wire funds to an employer.  Any employer who requests wire funds is a scam.</li>
<li>Never apply for a job listed by someone from another country.</li>
<li>Never apply for a job with someone who indicates they are away on business or out of the country and need someone to begin with right away.</li>
<li>Never agree to a background check unless you have met employer in person, and do not provide your personal information over email or phone.</li>
<li>Never apply to a position that is emailed to you unsolicited.</li>
</ul>

<h3>Job Description</h3>
ONLY EXPERIENCED APPLICANTS WILL BE CONSIDERED.
SUMMARY
Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Processes warranty claims on a timely basis for each franchise or distributor.
Processes all warranty paperwork to ensure proper documentation.
Verifies criteria required by factory or distributor.
Reconciles all warranty receivables with payments through the appropriate accounting schedule.
Posts credits on computer.
Resubmits all rejected claims promptly or receives authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed of.
Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
Files and maintains all service records as required by the warrantor.
Keeps informed of all factory recalls and bulletins.
Assists with body shop warranty claims as needed.
Assists with the cashier and telephone duties as needed.
Assists with any clerical needs as directed by the fixed operations manager or the controller.
Maintains a professional appearance and a neat work area.
Performs other duties as assigned.
MARGINAL DUTIES
Marginal Duties include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

<h3>Job Description</h3>
Administrative Assistant 
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Administrative Assistant. The Administrative Assistant will execute administrative policies determined by or in conjunction with executives by performing the following responsibilities.
JOB RESPONSIBILITIES
- Minimum 2 years experience in a dealership setting, General Motors preferred
- Process warranty claims and ensure accurate documentation
- Review warranty policies and procedures to ensure compliance
- Communicate with dealer and manufacturer regarding warranty claims
- Maintain warranty records and files
- Assist in resolving warranty issues and disputes
- Collaborate with other departments to gather necessary information for warranty claims Requirements:
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving skills and ability to handle multiple tasks simultaneously
Job Type: Full-time
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>No weekends</li>
</ul>
Experience:
<ul>
<li>Warranty Administrator or relative dealership experience: 2 years (Required)</li>
</ul>
Work Location: In person

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k)</li>
<li>Basic Life Insurance</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Training</li>
<li>Short Term Disability</li>
<li>Employee Purchase Program</li>
</ul>
About Us
Gilchrist Automotive has been family owned and operated by the Gilchrist family since 1986. We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. 
Apply today!

<h3>Job Description</h3>
Are you looking to join the car business? Consider joining the Brinson Auto Group team today! Our dealer, Brinson Ford Lincoln of Corsicana is seeking an outstanding and friendly Service Advisor/Warranty Clerk with excellent customer service skills. At Brinson we value and reward not only your skills but your effort too!
Since first opening our doors in 1992, Brinson Auto Group has been serving the North Texas area as a top automotive group. We work hard to earn the respect and trust of our customers and take pride in providing a world-class shopping experience through sales, service, and parts.
Brinson Auto Group Offers:
<ul>
<li>Great Pay</li>
<li>Many benefits</li>
<li>Outstanding Work Environment</li>
<li>Advancement Opportunities</li>
</ul>
Job Summary
A Warranty Clerk ensures that the dealership is paid for all product maintenance parts or replacements covered under a warranty. They organize, process and review warranty claims made by the customers. 
Specific Job-Related Duties and Responsibilities
<ul>
<li>Prepare warranty on all repair order conditions that are covered under warranty</li>
<li>Prepare warranty information for all failed parts bought by customers </li>
<li>Keep ledger of all parts returned for warranty. Maintain record of all documents for proof of shipment.  </li>
<li>Make and file copies of all claims, credits, debits, etc. of each warranty.</li>
<li>Answer warranty questions for service, parts, and sales departments.</li>
<li>Maintain value, quality, and integrity</li>
</ul>
General Company Related Duties and Responsibilities
<ul>
<li>Report to work within acceptable time frames and company standards.</li>
<li>Maintain appropriate degree of professionalism towards customers and coworkers.</li>
</ul>
Qualifications
<ul>
<li>Minimum high school diploma or GED required. </li>
<li>Minimum of 1-year experience in Parts or Service Department preferred</li>
<li>Ford Warranty Experience</li>
<li>Basic computer &amp; phone skills (Internet, MS Outlook)</li>
<li>Excellent Communication and customer service skills</li>
<li>Understand deadlines and be able to apply the appropriate sense of urgency to all tasks.</li>
<li>Professional appearance and work ethic</li>
<li>Self-motivated, goal oriented, and ability to work within a fast-paced environment</li>
<li>Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)</li>
</ul>
Working Conditions
The employee will work indoors in a professional office environment.   
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.

<h3>Job Description</h3>
We are a local and family-owned dealership not a huge corporation. You, as an individual, will count when working with us. We have an immediate opening at Christopher's Dodge Ram for a Warranty Administrator.
SUMMARY
The Warranty Clerk is responsible for reviewing and completing warranty claims.  Primary objectives include ensuring customer satisfaction and retention, and assuring warranty claims are processed correctly the first time.
IDEAL CANDIDATE Will have 3 or more years experience with Stellantis Dealer Connect (formerly FCA or Chrysler) You should be a highly motivated, detail orientated, self-starter who enjoys working as part of a TEAM.
DUTIES AND RESPONSIBILITIES
The Warranty Clerk is accountable for performing the duties and responsibilities described below.  The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job.  The Warranty Clerk also performs other duties and responsibilities as needed.
Managing Complexity
Makes and implements decisions regarding warranty claims.
Analyzes problems, identifies trends and develops strategies for maximizing claim processes.
Reconciles all warranty receivables with payments using the appropriate accounting schedule.  
Coordinates activities to ensure warranty claims are processed on time.
Utilizes all available information to ensure proper resolution of problems.
Utilizing Fundamental Skills
Prepares and submits claims for warranty within 24 to 48 hours.
Maintains outstanding claims schedule with no outstanding claims over 15 days old.
Maintains accurate filing system of open claims holding for credit and authorization.
Understands and complies with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
Producing Quality Results
Ensures warranty claims are processed accurately and in a timely manner.
Monitors the processing of all claims to identify problems.
Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
Follows up with the factory and distributors regarding unpaid claims.
Communicating With and Valuing Others
Presents self as a positive role model by demonstrating commitment to the department, customers, dealership and company.
Strives for harmony and teamwork within the dealership.
Communicates verbally and non-verbally clearly, concisely and with enthusiasm in one-on-one and group interactions.
Listens actively to understand others completely.
Managing Demanding Situations
Resolves all disputes and difficulties with professionalism and composure.
Prioritizes work to ensure all deadlines are met.
Seeks new and challenging responsibilities.
Applying Business and Technical Knowledge
Keeps up-to-date on all information pertinent (e.g., factory recalls, bulletins, etc.) to the Warranty Clerk position.
Strives to increase dealership knowledge.
EDUCATION AND EXPERIENCE REQUIREMENTS
The education and experience requirements listed below are representative of the knowledge, skill and ability required to perform the primary duties and responsibilities successfully.
Education 
Minimum of High School degree or equivalent preferred
Experience
Two years bookkeeping/office experience
TITLE VII OF THE CIVIL RIGHTS ACT OF 1964, AS AMENDED, PROHIBITS DISCRIMINATION ON THE BASIS OF SEX. CHRISTOPHER’S DODGE RAM IS AN EQUAL OPPORTUNITY EMPLOYER. QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION WITHOUT REGARD TO SEX, RACE, COLOR, RELIGION, AND NATIONAL ORIGIN. WE ENCOURAGE ALL QUALIFIED APPLICANTS TO APPLY. 
In compliance with the Colorado Equal Pay for Equal Work Act (EPEWA): Pay Range: $18-20 per hour. Position may offer the opportunity to earn additional/bonus compensation
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Dodge Ram Warranty Clerk

<h3>Job Description</h3>
Experienced Warranty Cancellation Clerk
Team Gillman is a fast-growing dealership in Texas, and we are currently looking for a Warranty Cancellation Clerk.
Job Responsibilities
<ul>
<li>Process new business contracts for extended warranty and insurance products</li>
<li>Process and post cancellations per lienholder requests, customer requests and cancellations per statements</li>
<li>Ensuring that all required documents are collected for the cancellation process</li>
<li>Process refund checks for cancellations to customers or lienholders</li>
<li>Maintain the schedules and work the reconciling items on the extended warranty/insurance reconciliations</li>
<li>Other duties that may be assigned</li>
</ul>
Education / Experience
<ul>
<li>High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<ul>
<li>Prior automotive dealership experience a plus</li>
<li>Must be detailed oriented and possess good organizational skills and the ability to work to deadlines</li>
<li>Competent with computers, spreadsheets, and a calculator; willing to learn onsite system</li>
</ul>
Benefits
In addition to career-long personal development, our associates enjoy a number of GREAT benefits, including:
<ul>
<li>Full health benefits (medical, dental, vision, life)</li>
<li>401k Retirement savings plan with company match</li>
<li>Employee discounts</li>
<li>Drug Free Work Environment</li>
<li>Equal Opportunity Employer</li>
</ul>
Location
Team Gillman North 
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

143 warranty-clerk Jobs