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Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: 
<ul>
<li>Department: Customer Service </li>
<li>Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) </li>
<li>Work Arrangement: Full Office </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>80% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Maintains departmental productivity and quality standards.</li>
<li>Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction.</li>
<li>Serves as a resource for other team members. </li>
</ul>
</li>
<li>15% - Administrative Support
<ul>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.</li>
<li>Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.</li>
<li>Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.</li>
<li>Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery.</li>
<li>Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. </li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Typing speed of 35 words per minute (WPM) required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>6 months of Medi-Cal/Medicaid or health services experience.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6337909&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6337909" target="_blank">https://jobs.caloptima.org/jobs/customer-service-representative-505-city-parkway-west-california-united-states-7d5bf04b-390c-46e1-91cb-12f6a1dd6e9a</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-fa21bddb4c4a0240925cf86da2f60f27

Customer Service Representative

Financial Analyst Job No: 547946 Work Type: Staff Location: San Luis Obispo - Mustang Business Park Categories: Unit 9 - CSUEU - Technical Support Services, Finance/Accounting, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Job Summary Under the general supervision of the Fiscal Planning Manager, the Financial Analyst has primary responsibility for providing administrative and technical duties as it relates to the analysis, tracking and processing of budgetary transactions, maintaining the Cal Poly CSU Operating Fund Base Budget and the annual operating plan, coordination of department software project planning and monitoring, and providing a wide range of user support for campus constituents as it relates to policies, procedures and Budget and Fiscal Planning systems. Additionally, this position serves as backup support for position budget review and analysis. The team currently operates on a hybrid schedule: team members will work 3 days per week in the office and telecommute 2 days per week. Department Summary University Budget and Fiscal Planning's mission is to strategically partner with the campus community to ensure a successful financial future. We are committed to supporting the Cal Poly community, through providing financial information, training, direction, and oversight of the campus finances. While we are responsible for all aspects of the campus budget planning, development, administration, and reporting of funds appropriated for Cal Poly; we encourage strong partnerships with the campus community to help achieve our mission. Key Qualifications 
<ul>
<li>Working knowledge of and ability to apply standard theories, principles, practices, and techniques as it relates to fiscal management, accounting, budgeting and reporting.</li>
<li>Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.</li>
<li>Ability to gather information from a wide variety of resources, analyze, summarize and present the information in a useful, understandable manner.</li>
<li>Ability to learn, interpret and apply a wide range of policies, procedures, principles, concepts, work processes, laws, rules and reference materials pertinent to Budget and Fiscal Planning.</li>
<li>Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.</li>
<li>Demonstrated skill in fiscal analysis and budget administration.</li>
<li>Thorough knowledge of business system applications and software, including stand-alone systems and enterprise-scale technologies.</li>
</ul>
 Education and Experience Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $75,000 - $85,000 Per Year Classification Range: $55,176 - $99,816 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our <a href="https://apptrkr.com/get_redirect.php?id=6283954&amp;targetURL=https://afd.calpoly.edu/hr/benefits/" target="_blank">benefits website</a> for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit <a href="https://apptrkr.com/get_redirect.php?id=6283954&amp;targetURL=http://www.calpoly.edu/" target="_blank">calpoly.edu</a>. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days. To Apply: All applicants must apply online at: <a href="https://apptrkr.com/6283954" target="_blank">https://jobs.calpoly.edu/sl/en-us/job/547946/financial-analyst</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f4be3f0382ca8f4cb983b8ead436a457

Financial Analyst

About the Role:
As an Executive Strategist and Vice President, Executive Strategists Team (EST), you will lead the team of Executive Strategists across key Public Sector and Healthcare verticals— healthcare, federal, education, state and local government. This role is instrumental in shaping CrowdStrike’s Public Sector vision, delivering thought leadership to customers and partners, and enabling collaboration across the company. Reporting directly to the VP, Public Sector/Healthcare, you will help drive strategy, foster customer engagement, and amplify CrowdStrike’s presence as a leading cybersecurity thought leader.
You will oversee a team of experienced strategists who act as trusted advisors to customers, providing insights into evolving threat landscapes, cybersecurity trends, and industry best practices. This role requires a blend of strategic leadership, exceptional communication skills, and deep expertise in cybersecurity to influence outcomes.
Am I an Executive Strategist?
<ul>
<li>
Are you passionate about cybersecurity and protecting organizations, communities and businesses?
</li>
<li>
Are you self-motivated and looking for an opportunity to advance client cybersecurity programs, accelerate your skills and experience through life-long learning, engaged discussions and cyber strategy development?
</li>
<li>
Do you have experience leading security teams in large public sector and healthcare organizations?
</li>
<li>
Are you capable of articulating complex problems through easy-to-understand solutions drawing upon your experience?
</li>
<li>
Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?
</li>
</ul>
What You’ll Do:
<ul>
<li>
Team Leadership: Build, mentor, and manage a high-performing team of Executive Strategists, ensuring alignment with corporate goals and fostering professional growth within the team.
</li>
<li>
Strategic Support: Use stakeholders’ feedback to inform necessary improvements and adjustments to technology. Provide recommendations for continuous improvement.
</li>
<li>
Customer Engagement: Collaborate with key customers, prospects, and partners to understand their needs, deliver tailored cybersecurity solutions, and support long-term relationships. Support current customers and new customers by sharing CrowdStrike’s long-range strategic vision and positioning CrowdStrike as the leading thought leader for Cybersecurity with customers, partners, analysts and media.
</li>
<li>
Thought Leadership: Represent CrowdStrike at industry events, conferences, and panels, delivering impactful keynotes and driving CrowdStrike’s reputation.
</li>
<li>
Collaboration: Partner with internal teams like Sales, Marketing, Product, Legal, and Corporate Affairs, to align strategies and drive business outcomes. Advise on the most effective implementation of security platforms.&nbsp; Coach, train and mentor across the organization with humility and compassion.
</li>
<li>
Industry Advocacy: Stay informed about cybersecurity trends, the competitive landscape, and emerging threats, and provide thought leadership through blogs, articles, and media engagements.
</li>
<li>
Strategic Planning: Develop and execute engagement plans for the Executive Strategists team, aligning with corporate priorities and theater/regional needs.
</li>
<li>
Metrics and Reporting: Define critical success factors (CSFs) and key performance indicators (KPIs) for the team, monitor progress, and present regular updates to senior leadership on outcomes and opportunities.
</li>
</ul>
What You'll Need:
Successful candidates must possess the following qualifications:
<ul>
<li>
Executive Leadership Experience: 15+ years in cybersecurity or IT leadership roles - CISO, CIO, or equivalent, with demonstrated ability to lead remote teams.
</li>
<li>
Strategic Expertise: Proven ability to develop and implement Public Sector strategies that influence market perception and drive business growth.
</li>
<li>
Cybersecurity Proficiency: Deep knowledge of cybersecurity technologies, threat landscapes, and modern protection strategies across various industries.
</li>
<li>
Public Speaking &amp; Advocacy: Extensive experience in public speaking - keynotes, panel discussions, and media engagements.
</li>
<li>
Relationship Management: Proven ability to build and maintain relationships with senior leaders, C-level executives, and key stakeholders across industries.
</li>
<li>
Collaboration: Experience working with internal teams to align strategy, enhance customer outcomes, and promote cross-departmental collaboration.
</li>
</ul>
Requirements:
<ul>
<li>
20+ years of experience in IT or cybersecurity roles
</li>
<li>
15+ years in executive leadership - CIO/CISO or equivalent in the Public Sector.
</li>
<li>
Demonstrated ability to lead teams in a remote-first environment.
</li>
<li>
Extensive knowledge of cybersecurity domains like Endpoint Security, Cloud Security, SIEM/Log Management, Identity Security, and Incident Response.
</li>
<li>
Ability to travel frequently.
</li>
<li>
Demonstrated thought leadership experience, both in presentations and written articles.
</li>
<li>
Exceptional written and verbal communication skills, with a history of producing high-quality deliverables.
</li>
<li>
This role is only open to US citizens.
</li>
</ul>
Education:
BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. We will consider applications with relevant technical and/or leadership experience.
CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $330,000- $370,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.
#LI-MB2
#LI-Remote

Executive Strategist and Vice President, Executive Strategists Team (Remote)

TITLE: Extension Associate – Forestry and Invasive Plant
DEPARTMENT: College of Agriculture, Community and the Sciences 
REPORTS TO: Sr. Research and Extension Associate Forestry and Natural Resources
EFFECTIVE DATE: Position will remain open until filled
EMPLOYMENT STATUS: Full-time 
EMPLOYMENT CLASSIFICATION: Non-Exempt
Internal Candidates are Encouraged to Apply
Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa
PRINCIPAL PURPOSE OF JOB:&nbsp; The Extension Associate – Forestry and Invasive Plant position in the Forestry and Natural Resources program will support invasive plant management efforts in the Franklin, Owen, and Henry County region of Kentucky. 
SCOPE OF RESPONSIBILITY:&nbsp;&nbsp;&nbsp; This position will coordinate the joint efforts of Kentucky State University (KSU), the Frankfort/Franklin County Joint Task Force on Invasives, and related initiatives to improve natural lands in the target region. These efforts include cooperative invasive plant management, tracking invasive plant infestations, training and education events, and pursuit of funding opportunities.
ESSENTIAL JOB FUNCTIONS:
<ul>Plan and implement invasive plant management efforts in the Franklin, Owen, and Henry County region of Kentucky.Identify and track invasive plant populations and management efforts in the target region.Develop public and professional training and education opportunities and support partner efforts.Provide technical guidance to landowners and professional partners regarding invasive plant management practices and situations.Pursue funding opportunities and develop new partnerships related to invasive plant management.Safely and efficiently operate university vehicles, herbicide application equipment, chainsaws and other land management implements. Professionally represent KSU and the Forestry and Natural Resources program at all times including during outdoor workdays, public events, and professional meetings.Administration, record keeping, and report writing related to project efforts.Travel to project sites and meetings, as needed.</ul>
&nbsp;OTHER DUTIES: The position will conduct other duties as needed.QUALIFICATIONS (required):&nbsp;M.S. in Forestry, Wildlife Management, or related natural resources management field and a minimum of 2 years of related work experience in a professional position.
LICENSING AND CERTIFICATIONS:&nbsp; Must acquire pesticide applicator license.
KNOWLEDGE, SKILLS, and ABILITIES:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
<ul>Experience with invasive plant management and related land management practices in an outdoor setting.Experience with project management, public speaking, and written communication.Experience with GIS mapping.Ability to foster a positive, productive work environment for volunteers of all age groups and experience levels.The candidate must have the ability to work with diverse students, faculty, and staff and demonstrate a commitment to foster an equal opportunity environment for all.Initiative, punctuality, and the ability to work well with a team.
<li>Ability to work outdoors in adverse conditions for multiple hours at a time.</li>
Ability to lift and carry 50 lbs.Valid driver’s license.</ul>
&nbsp;PHYSICAL REQUIREMENTS:
<ul>
<li>Work will frequently involve exposure to outdoor and indoor conditions. This could involve exposure to unusual elements such as high and low temperatures, rain, snow, dirt, pollen, dust, fumes, smoke, unpleasant odors, fuel, herbicides, and/or loud noises.</li>
<li>Work will involve responsible use of herbicides, power tools, and mechanical equipment.</li>
<li>Work will involve exposure to poisonous plants, stinging insects, ticks, snakes, and similar wildlife.</li>
<li>Requires standing, walking, and hiking in cold, hot, wet, and dry conditions in difficult terrain.</li>
<li>Requires working in an office setting for multiple hours at a time. </li>
No or very limited exposure to physical risk. Frequent travel during work hours and occasionally overnight travel within Kentucky required.</ul>
&nbsp;
Revised: 07/26/2023

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Provider
The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform. The College of Agriculture, Community, and the Sciences strives for inclusive excellence and is interested in qualified candidates who can contribute to this effort through their research, teaching, and/or Extension programs

Extension Associate Forestry and Invasive Plant

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

Under the general direction of the Executive Director, the Director of Finance at Associated Students, Inc. (ASI) has oversight of the financial, risk management and information technology operations of the organization. In collaboration with the Executive Director, the Director of Finance is delegated a high degree of responsibility to recommend and implement fiscal policies and procedures in partnership with university colleagues to ensure that ASI operates appropriately within the financial policies of the California State University (CSU) Board of Trustees and the University, while sustaining sound business practices, and strengthening the financial health of ASI.
The Director of Finance will sit as a non-voting member and serve as an advisor to the ASI Student Board of Directors, which doubles as the Sacramento State Student Government. &nbsp;&nbsp;
The ASI Director of Finance serves as ASI administrator in charge in the absence of the Executive Director.&nbsp;
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Accounting 
<ul>
<li>Oversees the supervision and management of all aspects of the functional areas of the Accounting Services department, including but not limited to accounts receivable, accounts payable, cashiering, fixed asset management, internal controls, policy development and implementation, legal, and audit compliance as well as maintenance of the general ledger.</li>
<li>Provides insight and education regarding ASI and CSU Sacramento budget and financial operations to the ASI Student Board of Directors, full-time staff, student-staff, campus partners and the student community at a level of their understanding.</li>
<li>Oversees the preparation of the annual financial statements and 990 for ASI and the Union WELL.</li>
<li>Facilitates implementation of quality standards and priority criteria for service processes.</li>
<li>Ensures a high level of customer satisfaction through assessment, staff training, and resource development. Ensures compliance with state and federal tax laws and reporting requirements.</li>
<li>Ensures compliance with all internal controls and identifies potential improvements to increase efficiency of operations and security of company assets.</li>
<li>Evaluates changes in policies, laws, and available resources for impacts and adjustments to related policies, procedures, and staff responsibilities.</li>
<li>Coordinates plans for testing, training, and implementing new and upgraded financial systems.</li>
<li>Manages corporate response to auditors during the annual external audit, CSU audits, and other agency audits.</li>
<li>Prepares reports and supporting documentation for year-end financial statements and state and federal income tax filings.</li>
<li>Reviews and approves internal audits of petty cash, change funds, and inventories of assets and resale products.</li>
<li>Responsible for all cash management activity within the organization to meet short and long-term financial requirements.&nbsp;</li>
<li>Examines and translates financial information related to specific business decisions, reports on operating results, cash flow, financial forecasts, restricted fund activities, investments and related issues.</li>
<li>Examines investments and consults with appropriate staff and investment managers regarding investment needs and maximization of investment income.&nbsp; Makes investment recommendations to the Executive Director.</li>
<li>Provides on-site accounting support for departmental special events (i.e. regattas, ski swap, etc.) as required.</li>
</ul>
Long Term Financial Planning, and Forecasting
<ul>
<li>Develops financial forecasts to determine necessary funding levels for ASI regarding distribution/allocation of fiscal resources.</li>
<li>Monitors the use of student fee revenue and recommends timing and levels of necessary fee increases.</li>
<li>Develops long-term capital funding plans and budgets including maintaining appropriate reserve increases.</li>
<li>Manages investment and banking operations.&nbsp;</li>
<li>Advises Executive Director on all financial matters.</li>
</ul>
Fiscal Services
<ul>
<li>Serves as an advisor to the ASI Student Board of Directors. Provides guidance and support to all elected ASI student officers, especially the ASI Student Vice President of Finance, in the fulfillment of their responsibilities, and to student club and organization officers on the use of ASI funds.</li>
<li>Organizes, directs and supervises the preparation of ASl's annual budget in accordance with the guidelines provided by the ASI Finance and Budget Committee.</li>
<li>Implements the approved budget, and works with ASI department directors to ensure that operations remain within the scope of the approved budget.</li>
<li>Coordinates with the ASI Student Vice President of Finance in the annual budget review process.</li>
<li>Develops and presents ASI budget to the ASI Student Board of Directors and reports on budget status throughout the year to the Student Board of Directors.</li>
<li>Oversees the management of corporate bank accounts.</li>
<li>Oversees internal audit plan; acts as liaison to external audit firm.</li>
<li>Monitors gifts and donations, sales tax liability, fixed asset management and inventory, insurance coverage, and contractual agreements that bind ASI.</li>
<li>Serves as a key resource to ASI Student Government/ASI Student Board of Directors regarding fiscal policies, procedures, and processes.</li>
<li>Fulfills ASl's responsibilities as fiscal agent for the State Hornet Newspaper and Union WELL.</li>
<li>Manages services as agreed upon in the Memorandums of Understanding, including completing and overseeing the financial transactions, record keeping, account collections and financial statements.</li>
<li>Maintains and update the Financial Policy Manual.</li>
</ul>
Committees
<ul>
<li>Serves as a member of the ASI Management Work Team</li>
<li>Serves as a non-voting member of the ASI Finance and Budget Committee</li>
<li>Serves as a non-voting member of the ASI Student Board of Directors</li>
<li>Serves as a member of the AOA Business and Financial Services Committee</li>
<li>Serves as a member of the Student Affairs Manager Group; attends all meetings</li>
</ul>
ADMINISTRATION
<ul>
<li>Ensures effective day-to-day oversight of central corporate functions, including strategic planning, organizational effectiveness, risk management, corporate records, and infrastructure.</li>
<li>Complies with ASI policies, practices and procedures in leading, supervising and managing the ASI Accounting Services department.</li>
<li>Increases the operational strength of the organization through supporting staff professional development.</li>
<li>Supervises the Information Technology team to deliver technical support, network administration, information security, and procurement.&nbsp; Recommends technology strategies and solutions by evaluating organization needs, identifying problems, evaluating trends, and anticipating requirements.</li>
<li>Follows all relevant university policies, procedures, and guidelines including, but not limited to, safety, civility, information security, and non-discrimination policies and procedures.</li>
</ul>
Assessment
<ul>
<li>Develop and execute assessment of programs and/or services for areas of responsibility including, but not limited to, setting and implementing goals, evaluating outcomes and ongoing enhancement.&nbsp;</li>
<li>Participate in the overall ASI assessment planning and goal setting.</li>
</ul>
CORE COMPETENCIES 
<ul>
<li>Leading the Department: Manages and supports organizational transformation; aligns department initiatives with ASI’s mission and vision.</li>
<li>Leading Self: Adheres to the highest standards of ethics, is open to new ideas and approaches; and exhibits leadership behaviors.</li>
<li>Leading Others: Manages effective teams and work groups effectively; builds and maintains relationships.</li>
<li>Effective Communicator: Demonstrates open, honest and respectful written and verbal communication. Communicates effectively both verbally and in writing with staff, employees and public.</li>
<li>Flexible/Adaptable: Maintains effectiveness in varying work environments where circumstances and priorities are changing.</li>
<li>Resilient: Maintains high performance and composure under pressure, opposition or criticism.</li>
<li>Creativity/Innovation: Encourages new ideas and innovations in programming; questions conventional approaches.</li>
<li>Financial Management: Prepares, justifies and administers the program budget. Monitors expenditures and uses cost benefit thinking to set department priorities.</li>
<li>Policies, Process and Procedures: Acts in accordance with established guidelines; communicates and enforces Associated Students Inc. policies and procedures.</li>
<li>Partnership: Works effectively and collaboratively with campus constituencies to serve a diverse customer population.</li>
<li>Customer-Focused: proactively seeks and finds ways to provide the highest standards of service. </li>
<li>Problem-Solver: Demonstrates broad ways to analyze and handle complex problems and situations.&nbsp;</li>
<li>Cooperation: Works effectively with others in order to achieve a shared goal; follows instructions.</li>
</ul>
Minimum Qualifications
<ul>
<li>Ability to manage the quality and content of organizational finance and accounting, typically demonstrated by eight (8) years of experience managing the fiscal and administrative functions of a complex business unit or a large non-profit and/or the possession of a bachelor’s degree in accounting, finance, business administration or a related field. Relevant work experience may be substitute for required education.</li>
<li>Minimum five (5) years of experience compiling, developing, preparing and publishing comprehensive financial statements in a FASB and/or GASB environment.</li>
<li>Ability to analyze data, develop, and maintain complex statistical and management reports.</li>
<li>Ability to effectively communicate financial concepts to audiences with varying degrees of financial aptitude.</li>
<li>Supervisory experience required.</li>
</ul>
PREFERRED Qualifications
<ul>
<li>Advanced degree in accounting, finance, business administration or related field, from an accredited university. Certified Public Accountant (CPA).</li>
<li>Financial management experience in higher education or with a non-­ profit 501(c)(3) organization.</li>
<li>Demonstrated success in establishing and maintaining collegial professional relationships, and delivering first-rate customer service during their most recent five years’ work experience.</li>
<li>Experience working with a Board of Directors, preferably related to a non-profit 501(c)(3) or higher education organization.</li>
<li>Experience supervising a segment of a large information technology operation or all aspects of a small information technology operation.</li>
<li>Experience supervising a major segment of a large accounting operation, or all aspects of a small accounting operation.</li>
<li>Experience in strategic planning for an organization with a variety of departments.</li>
<li>Experience working with external auditors and resolving identified audit findings.</li>
</ul>
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to fingers, handle, feel, reach with hands and arms, talk and hear. The employee must:
<ul>
<li>Occasionally lift and/or move up to 50 pounds.</li>
<li>Must be able to climb, kneel, squat, reach overhead</li>
</ul>
WORK ENVIRONMENT 
<ul>
<li>Office setting</li>
</ul>

Director of Finance

The University of Texas at Arlington seeks applications and nominations for a visionary and strategic leader as dean of the College of Education (COE) with a proven commitment to academic excellence and shared decision-making. The dean fosters excellence in teaching, research, and service.
Reporting to the provost and senior vice president for academic affairs, the dean is responsible for providing visionary leadership, strategic direction, and administrative oversight for the college. The dean ensures the academic, research, and community engagement missions of the college are achieved, and that the college is well-positioned to address contemporary and emerging issues facing the field of education.
The dean serves as chief academic, administrative, and budget officer for the college and:
<ul>
<li>Ensures that the college maintains accreditation and meets other regulatory requirements.</li>
<li>Oversees academic personnel matters involving hiring, development, promotion, tenure, and evaluation of departmental chairpersons.</li>
<li>Manages the college’s budget and financial resources, including allocating funds for research, scholarships, and other initiatives.</li>
<li>Manages the personnel functions of the college with a commitment to collegial governance, cultural diversity, and equal opportunity.</li>
<li>Supports the faculty in teaching, research, service, and professional development.</li>
<li>Provides leadership in academic program reviews, program changes, and program development within the college.</li>
<li>Calls and conducts faculty, staff, student, and other meetings in order to remain visible, collegial and transparent.</li>
<li>Serves as the liaison for the college within the university.</li>
<li>Develops and implements strategic plans for the college, including academic program development, student recruitment, and fundraising.</li>
<li>Builds relationships with external stakeholders, including alumni, community organizations, and other academic institutions.</li>
<li>Advocates for the college and promotes its mission and values to internal and external audiences.</li>
<li>Promotes research and scholarly activities that address critical social issues and fosters an environment that encourages collaboration and innovation.</li>
</ul>
Required Qualifications:
<ul>
<li>Doctorate within education or related discipline awarded by a regionally accredited higher education institution.</li>
<li>A minimum of five (5) years of significant and progressive academic administration experience in higher education at the level of associate dean, department chair, program director, or equivalent role.</li>
<li>Academic record sufficient to qualify as a tenured full professor.</li>
</ul>
A successful candidate:
<ul>
<li>Is a servant-leader. Inspirational.</li>
<li>Demonstrates candor and authenticity.</li>
<li>Nurtures the successes of colleagues and students.</li>
<li>Possesses an energetic, well-grounded, success-oriented personality.</li>
<li>Shows initiative and self-discipline, with confidence and charisma to lead, encourage, and empower.</li>
<li>Is creative, innovative, marketing-minded, and entrepreneurial.</li>
<li>Builds consensus and is a team leader who seeks collective wisdom and input.</li>
<li>Is flexible and able to facilitate multiple competing priorities and divergent viewpoints.</li>
<li>Is an effective change agent.</li>
<li>Possesses leadership and courage to make the tough decisions.</li>
<li>Models a strong moral compass with unquestionable integrity and high professional standards.</li>
<li>Possesses effective social skills.</li>
<li>Is politically astute, yet not political.</li>
<li>Possesses excellent written and oral communication skills with the ability to communicate complex or technical information clearly to a range of audiences.&nbsp;</li>
<li>Values diversity and actively looks for opportunities to engage with and elevate marginalized voices.</li>
</ul>
UTA's College of Education is one of the nation's top schools for education professionals. The COE strives to promote a collaborative culture of excellence in research, teaching, and service. The COE’s goal is to brighten students' lives, to provide them with unique experiences built on high standards, to encourage them to think critically and creatively, and to instill in them a lifetime commitment to learning and service to their communities.
The College of Education is fully accredited through the Commission on Colleges of the Southern Association of Colleges and Schools and the Association for Advancing Quality in Educator Preparation.
The college currently offers bachelor’s, master’s, and doctoral degrees through its academic units: the Department of Curriculum and Instruction and the Department of Educational Leadership and Policy Studies. Students may also pursue professional teacher, administrator, and other certificates or certifications.
Distinguished faculty are leaders in their fields. They study student learning, leadership, and teaching effectiveness as these are applied in today’s classrooms and schools. Faculty are also engaged scholars and practitioners who inform and shape education-related policies and practices through their impactful research. They bring their research discoveries to inform their teaching and student learning. The education that students receive at UTA is at a level expected from a world-class research university.
In addition to training and shaping the next generation of teachers, administrators, and education policy makers, the college’s faculty have and continue to make enormous contributions to our understanding of educational practice and policy.
Located on a 420-acre campus in the heart of the thriving Dallas-Fort Worth-Arlington metro area (population 7.6 million), <a href="https://www.uta.edu/" target="_blank">UTA</a> is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work.
As one of the largest and most diverse universities in Texas, UTA is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by its community of scholars. The University promotes lifelong learning through its academic, continuing education, and experiential learning programs. The faculty, staff, and student community share diverse cultural values that foster inclusivity and cultivate mutual respect.
Founded in 1895 as a private liberal arts institution, UTA enrolls over 41,000 students and employs nearly 5,000 faculty and staff. The university has the fifth most ethnically diverse undergraduate population in the United States (U.S. News &amp; World Report, 2023) and is a Hispanic- Serving Institution and an Asian American, Native American, Pacific Islander-Serving Institution (U.S. Department of Education). UTA graduates the most African American students at the master's degree level and the second-most at the undergraduate degree level of any Texas university (Diverse: Issues in Higher Education, 2022).
UTA is one of just six institutions nationwide this year to earn the Seal of Excelencia certification, a prestigious honor granted to colleges and universities for their commitment to accelerating Latino student success. U.S. News &amp; World Report 2022-23 ranked UTA among one of the best graduate schools in the country, and it was chosen again by the American Indian Science and Engineering Society as one of the top 200 Colleges for Indigenous students. UTA is consistently ranked as a top institution serving first-generation and low-income students, and it was ranked fourth nationally for serving veteran students (Military Times, 2022).
Guided by world-class faculty members, students in the University’s campus-based and online degree programs represent 120 countries and pursue more than 184 bachelor’s, master’s, and doctoral degrees in a broad range of disciplines. UTA is dedicated to producing the lifelong learners and critical thinkers that the region and nation demand. More than 60% of the University’s 250,000 alumni live in North Texas and contribute to an annual economic impact of $17.1 billion in the region.
In addition to nurturing student success, UTA is focused on making an impact through innovative research. Anchored by its five strategic pillars—health and the human condition, sustainable communities, global environmental impact, data-driven discovery, and culture and societal transformations—the University’s research portfolio saw significant growth over the past decade, with expenditures reaching $125 million in 2022. Faculty work in state-of-the-art facilities has resulted in important breakthroughs in areas such as sustainable infrastructure, healthy aging, high-energy physics, cardiovascular disease, machine-learning systems, and more.
In 2021, the combination of outstanding academics and innovative research contributed to the University once again receiving Carnegie R-1 “Very High Research Activity” designation. By providing exceptional educational opportunities and addressing important societal challenges, UTA enhances the quality of life in Texas and beyond.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to:
<a href="mailto:UTADeanEd@AnthemExecutive.com" target="_blank">UTADeanEd@AnthemExecutive.com</a>
Letters of interest and nominations will be accepted until the positions are filled; however, should be submitted as soon as possible in order to assure consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
UTA is committed to providing equal employment and educational opportunities for all qualified persons without regard to race, color, national origin, religion, age, sex, sexual orientation, disabilities, pregnancy, genetic information and/or veteran status.

Dean of the College of Education

<h3>Job Description</h3>
Job Description
Our client is looking for a Technical Support Rep as a key point of contact for authorized spa dealers and technicians requiring advanced support beyond their in-house capabilities. This role provides expert troubleshooting, technical guidance, and product knowledge to resolve complex service issues. Additionally, the position supports the processing and administration of warranty claims related to spa products, ensuring accurate documentation and timely resolutions
Essential Functions:
· Provide advanced technical support via phone, email, and internal ticketing systems to authorized dealers and field technicians.
· Troubleshoot and resolve complex mechanical, electrical, and plumbing issues related to spa and hot tub products.
· Guide dealers through proper diagnostic procedures, part identification, and repair processes.
· Document all interactions and service solutions accurately in the CRM or support system.
· Review, process, and validate warranty claims in accordance with company policy and product coverage guidelines.
· Collaborate with Engineering, Quality, and Production teams to escalate and resolve recurring technical issues or product defects.
· Maintain up-to-date product knowledge on current and legacy models, parts, and system components.
· Contribute to the development and upkeep of technical documentation, service bulletins, and training materials.
· Support initiatives to improve customer satisfaction and reduce warranty-related expenses.
· Participate in training sessions, product launches, and team meetings as required.
SKILLS &amp; ABILITIES
Education: High school diploma or equivalent required; technical certification or associate degree in electronics, mechanics, or a related field preferred.
Experience: 2+ years of technical support or field service experience, preferably in spa, hot tub, HVAC, or pool equipment industries. Strong understanding of electrical and mechanical systems, diagnostic tools, and technical schematics.
Computer Skills: Proficient in Microsoft Office and experience with CRM or ERP systems (e.g., NetSuite, Salesforce, Sage).
Certificates &amp; Licenses: N/A
Customer-focused with the ability to manage difficult conversations professionally and empathetically.
Excellent verbal and written communication skills.
High attention to detail and organizational skills.
Ability to multitask, prioritize, and remain organized in a fast-paced environment.

Technical Support Representative

<h3>Job Description</h3>
Job Description
***Candidate must live within 30 minutes of office location.
Job Title: Technical Support Representative
Department
 
FLSA Classification
 
EEO Classification
Last Modified
Call Center
 
Non-Exempt
 
Administrative Support Workers
08/22/2024
Job Summary:
Uses technical and analytical skills to diagnose technical problems and provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. Communication with customers is done via phone and/or written correspondence.
 
Essential Duties &amp; Responsibilities:
<ul>
<li>Provides fast and efficient technical support to customers experiencing technical problems with their service.</li>
<li>Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for next steps.</li>
<li>Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions.</li>
<li>Maintains close contact with customers to give updates on progress toward resolution of issue or service request.</li>
<li>Ensures that appropriate changes were made to resolve customers' problems.</li>
<li>Refers unresolved customer issues to designated departments for further investigation.</li>
<li>Uses business software to document analysis of technical issues, keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken to problem resolution.</li>
</ul>
 
Job Qualifications:
<ul>
<li>High School Diploma or equivalent required.</li>
<li>2+ years of related experience which includes diagnosing, troubleshooting, or repairing technology products preferred.</li>
<li>Knowledge of broadband technology preferred.</li>
</ul>
Skills:
<ul>
<li>Excellent verbal and written communication.</li>
<li>Excellent knowledge retention and recall.</li>
<li>Strong problem-solving skills.</li>
<li>Service orientation.</li>
<li>Critical thinking.</li>
<li>Active listening.</li>
</ul>
 
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.
 
The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
 
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.
Equal Opportunity Employer/Veterans/Disabled

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