<h3>Job Description</h3>
The Human Resources Clerk is responsible for performing a variety of human resources support duties. Complete requested HR processing tasks within the HR information system, including maintaining company employee records and files. Assist with the onboarding of new employees and tracking of temporary employees. Perform general office support functions and serve as a resource to employees for pay, benefits, and interpretation of human resource policies and programs. 
Duties and Responsibilities: 
<ul>
<li>Responsible for effectively recording, maintaining, and reporting human resource information in a confidential manner.</li>
<li>Ensure system records are accurately recorded, cross-checked, and maintained in accordance with legal requirements and Company policies and procedures.</li>
<li>Assist Recruiter with the interview and new hire process, including new hire orientation, and ensuring new hire paperwork is completed and up-to-date and in compliance with federal regulations.</li>
<li>Respond to associate questions and problems courteously and promptly.</li>
<li>Maintains and projects the Company's professional reputation.</li>
<li>Responsible for establishing and maintaining effective communication, coordination, and working relations with Company personnel and with management team.</li>
<li>Keep management informed of any significant employee issues and/or concerns.</li>
<li>Stays well informed on state and federal law updates and related human resource developments.</li>
<li>Assist with planning and coordinating employee appreciation activities.</li>
<li>Preforms all other duties as assigned by the Human Resources Manager.</li>
</ul>
Required Qualifications/Skills
<ul>
<li>At least 1 year of related experience</li>
<li>Bilingual Spanish </li>
<li>HRIS system experience, knowledge of Workday preferred</li>
<li>Associate's degree or related experience </li>
</ul>
Other Desired Qualifications/Skills:
<ul>
<li>Understanding of human resource reporting and recordkeeping requirements</li>
<li>Basic understanding of human resource and recruiting functions</li>
<li>Ability to maintain a high level of confidentiality</li>
<li>Ability to work in a fast-paced office environment</li>
<li>Strong written, verbal, and interpersonal communication skills</li>
<li>Well organized and the ability to prioritize and multi-task</li>
<li>Proficient in Microsoft Office Suite- Word, Outlook, PowerPoint, Excel, Teams</li>
<li>Ability to meet deadlines accurately and efficiently</li>
<li>Accurate and attentive to details</li>
<li>Ability to assist and support others</li>
</ul>
Other Information:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Job Posted by ApplicantPro

Human Resources Clerk

<h3>Job Description</h3>
Salary: DOE
ALIVATION HEALTH, LLC
Integrated Health Center | Next Level You
Lincoln, NE 68526
A leader in integrated Mental Healthcare for over 20 years with Pharmacy, Primary Care, Aesthetics and Research divisions all in one location, where ideas and opinions are valued and expected, seeks a responsible and meticulous Human Resources Clerk to support our expanding Human Resources Team business objectives in an innovative environment that puts the patient’s health and well-being first.

CORE VALUES:  Drive | Passion | Humility | Openness | Discipline

JOB TITLE:  Human Resources Clerk
STATUS:  Regular Part-Time (20-25 Hours Per Week)

If you have a desire for the highest standard of employee service, with an organized proof reading-based talent, and an innate learning desire that resonates with our core values, we would like to meet you.  Ultimately, you will play an important role as a trusted employee resource directly supporting the Human Resources Culture Officer in the maintenance of the human resources programs.  Specifically, various day-to-day operational tasks.
TALENT:
<ul>
<li> Eager, determined to achieve success, and committed to making a difference every day</li>
<li> Compassionate and care deeply about our patients and employees experience</li>
<li> Love what you do and where you work</li>
<li> Not afraid to ask questions and grow as a professional</li>
<li> Ability to have open, honest conversations with patients and team members</li>
<li> Self-motivated</li>
<li> Integrity belief in everything you do</li>
</ul>
KEY RESPONSIBILITIES: (Job Description Available Upon Demand)
<ul>
<li> Implements the Alivation mission and strategic vision within respective departments.</li>
<li> Handles confidential information requiring professional discretion and HIPAA compliance with protected health information, data integrity and security policies.</li>
<li> Under the direction of the Human Resources Culture Officer, provides clerical support in maintaining the various day-to-day operational tasks associated with Human Resources Management programs.</li>
<li> Initiates Recruitment appointments and prepares interview communications for HRCO.</li>
<li> Assembles New Hire Onboarding manuals and materials: Sets up weekly New Hire Orientation room, schedules and provides participating Managers’ electronic invitations.</li>
<li> Supports HRCO in the electronic Onboarding process: Paylocity software platform.</li>
<li> Prepares New Hire employment and compliance files.</li>
<li> Supports HRCO with the Comprehensive Benefit Plans and 401(k) Plan database enrollments.</li>
<li> Supports the planning and organization of all company meetings, events, and award presentations.</li>
<li> Demonstrates an ability to learn and grow professionally in the Human Resources field.</li>
<li> Demonstrates adaptability to changing work demands in terms of priorities.</li>
<li> Demonstrates supportive interpersonal skills and active listening skills to effectively share knowledge with Human Resources Culture Officer and staff.</li>
<li> Other administrative duties as assigned to meet practice needs.</li>
</ul>
QUALIFICATIONS:  High School Diploma or GED | Associate’s Degree, Bachelor’s Degree Or In Process Preferred | Work Experience Taken Into Consideration | Utmost Professional Discretion &amp; Business Ethics | Proven Track Record Handling Sensitive &amp; Confidential Information | Well Organized | Excellent Proofreading Skills | Meticulous Attention To Detail | Attendance Is Essential Of This Position | Proficient In Microsoft Office Platforms | Proficient Data Entry Skills
EXPERIENCE:  Baseline of Human Resources or Business-Related Knowledge Preferred
COMPENSATION:  DOE

COMPREHENSIVE BENEFITS PACKAGE: (Part-Time)

<ul>
<li>Clinic-Owned, Innovative Aesthetic Environment</li>
<li>Discounted Primary Care Office Visits for Employees</li>
<li>Amazing Team Culture</li>
<li>Company-Sponsored Events</li>
<li>No Nights, Weekends or Holidays</li>
<li>Free Parking</li>
<li>Seven Paid Holidays</li>
<li>401(k) Matching Retirement Plan</li>
</ul>
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:  The Practice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

<h3>Job Description</h3>
KPC Promise Hospital of SALT LAKE: The Human Resources Clerk provides specialized HR administrative and office support functions, creates and maintains reports, helps maintain personnel files and benefits for employees, interacts with all levels of staff, and performs related duties as assigned. He/She, assists in ensuring the hospital is in compliance with federal, state, and local laws and regulations that pertain to Human Resources and employment.

QUALIFICATIONS:

1. High school diploma or equivalent. Associates/Bachelors in related field, preferred. Interest in Human Resources
2. Strong organizational, prioritization, and time management skills
3. Intermediate knowledge computer skills (MS office - Word, Excel, Access, Powerpoint)
4. Must be able to read, write, and speak English, as well as posses strong written and oral communication skills

PHYSICAL AND MENTAL REQUIREMENTS:

Physical: Walking - up to 25% Standing - up to 25% Kneeling – up to 10%
Sitting - up to 75% Pushing - up to 5% Bending – up to 25%
Squatting - up to 10% Pulling - up to 5% Reaching – up to 25%
Lifting - up to 10lbs Wrist/Finger Movements – up to 90%

Mental: Stress Level: Moderate to High

EXPOSURE RISK: Category III - Jobs in which required tasks involve no greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids, or tissues.

EQUIPMENT, TOOLS, MATERIALS, MACHINES USED: Computer, telephone, facsimile machine, copier, scanner, printer, calculator and other standard office equipment.

<h3>Job Description</h3>
Company Name: WC Health
Job Title: Human Resources Assistant/Clerk
Company Introduction:
In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.
As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.
Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services. 
Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. 
To learn more about our company, please visit our website at <a href="https://www.wc-health.com/" target="_blank">https://www.wc-health.com/</a>
Objective: 
<ul>
<li>Provides support to the human resource department by performing a variety of human resources functions.</li>
</ul>
Essential Functions:
<ul>
<li>Filing and organizing documents (paper and electronic)</li>
<li>Creating or updating records with new files and information</li>
<li>Enter paperwork into an electronic system either by data entry or using scanners</li>
<li>Answering phone lines</li>
<li>Assisting with other duties as necessary</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Ability to multi-task</li>
<li>Organizational skills</li>
<li>Detail-oriented</li>
<li>Knowledge of Microsoft Office programs (Word/Excel) and GSuite</li>
<li>Must maintain confidentiality</li>
<li>Bilingual preferred</li>
</ul>
Position Type: Full-time
Education and Experience:
<ul>
<li>High school diploma or equivalent certification required.</li>
<li>Two (2) years of clerical experience or an equivalent combination of clerical, payroll, and human resources experience required.</li>
</ul>
Job Posted by ApplicantPro

Human Resources Assistant/Clerk (Full-time)

<h3>Job Description</h3>
Kuhn's Market is a locally owned and operated supermarket chain, with 8 locations throughout the Pittsburgh area.  We are currently seeking a Payroll/HR Clerk at our Corporate Office, located in Ross Township, PA.  Perfect opportunity to gain experience in Payroll and general HR duties in a small, friendly atmosphere.  Now offering up to $1,000 hiring and referral bonus!
Responsibilities and Duties:
<ul>
<li>Oversee/assist in processing weekly payroll for 600+ employees using Paycom software.
<ul>
<li>Maintain payroll information by collecting, calculating, and entering data.</li>
<li>Update payroll records by entering changes in exemptions, insurance coverage, and job title and department/division transfers.</li>
<li>Resolve payroll discrepancies by collecting and analyzing information.</li>
<li>Maintain payroll operations by following policies and procedures; reporting needed changes.</li>
<li>Maintain employee confidence and protects payroll operations by keeping information confidential.</li>
</ul>
</li>
<li>Administer and oversee all aspects of employee benefits, including medical, dental, short-term disability, life and 401k.</li>
<li>Work with employees to help resolve issues or concerns.</li>
<li>Receive, update, log, file and follow-up with unemployment claims.</li>
<li>Assist and provide staff with general human resources-related forms and other general requests.</li>
<li>Assist with recruiting, training and onboarding.</li>
<li>Respond to and/or complete employment verification requests.</li>
<li>Maintain and update personnel files.</li>
<li>Must be able to analyze information, data entry skills, attention to detail, confidentiality, thoroughness, general math skills, reporting skills, verbal communication, organization.</li>
<li>Knowledge of Paycom software a plus!</li>
</ul>
Job Type:
<ul>
<li>Full-Time, M-F</li>
</ul>
Job Location:
<ul>
<li>Pittsburgh, PA 15237</li>
</ul>
Job Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>1+ years payroll processing experience preferred</li>
<li>1+ years benefits administration experience preferred</li>
</ul>
Benefits:
<ul>
<li>$1,000 Hiring/Referral Bonus!</li>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Paid time off</li>
<li>401(k)</li>
</ul>
Powered by JazzHR
OfYOVyqdV4

Payroll/HR Clerk

<h3>Job Description</h3>
Human Resources / Payroll Specialist - Harleysville, PA 
Peaceful Living is seeking Human Resources / Payroll Specialist. The Human Resources/ Payroll Specialist will work to support both the Human Resources and Accounting departments by ensuring the accuracy and timeliness of various functions within the departments. This includes, but is not limited to, all aspects of employee bi-weekly payroll.
Essential Job Functions
<ul>
<li>Process employee payroll, bi-weekly using ISolved and MITC</li>
<li>Process new hire paperwork in the HRIS system</li>
<li>Lead open enrollment activities with support from the insurance broker</li>
<li>Process 403b payroll contributions</li>
<li>Assist with updating ISolve with position, location, and salary changes</li>
<li>Ensure employee physicals, driving licenses, registrations are in compliance with licensing regulations</li>
<li>Maintain all supporting documents such as request for time-off and employee timesheets, where applicable</li>
<li>Serves as back up to Billing Specialist</li>
<li>Serves as back up to Accounting Clerk</li>
<li>Non-remote position </li>
</ul>
Education/Experience
<ul>
<li>High School Diploma or GED and a minimum of 2 years of experience in accounting, billing and/or payroll</li>
</ul>
Peaceful Living's Mission: Our mission is to create belonging for people with intellectual and developmental disabilities. We believe that the people we support deserve caring, dedicated team members who will empower them to achieve their goals. We look forward to hearing from you!

EEO-M/F/V/D
Location: Harleysville 
Job Type: Full-Time,
Discipline: Intellectual/Developmental Disabilities

Human Resources / Payroll Specialist

<h3>Job Description</h3>
Hiring a Emergency Department registration clerk to work every weekend, Saturday and Sunday, 12 hour shifts from 7am to 7pm. Both day shift (7a to 7p). This position will be paid a premium rate of pay for working the weekend option and will receive the same benefits as a full time employee. This position greets the public and directs communication of those people presenting at the registration desk. Performs clerical duties as assigned, position is located in the Emergency Department. Pay starts at $24/hour. 
Key Responsiblities: 
<ul>
<li>Performs all registration responsibilities for all levels of care</li>
<li>Acts and a receptionist at the Emergency Department entrance for patients and visitors to disseminate information as needed</li>
<li>Helps coordinate patient transfers including communication between providers, bed control, nurse to nurse, patient’s family, etc.</li>
<li>Completes overhead announcements or pages as needed</li>
<li>Manages alarm and communication systems</li>
<li>Other duties as assigned</li>
</ul>
Education: 
<ul>
<li>Education: Must be a high school graduate or equivalent. Medical secretary/assistant degree preferred </li>
<li>Experience: Must have good computer and communication skills. Must be friendly and service orientated. </li>
<li>Job knowledge: General knowledge of general office work, use of computer and other business machines</li>
</ul>
Applicant must pass a background check, health assessment including applicable vaccinations and drug screen before hiring. Position open until filled.
Along with offering a competitive salary, Horn Memorial Hospital provides a comprehensive benefit package including health, financial, professional growth, and support resources. 
Health:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Supplemental Health Plans</li>
<li>Health Savings Account</li>
<li>Free Vaccinations</li>
<li>Reduced pharmacy</li>
<li>Provisions for Leave of Absence</li>
<li>Discounted Wellness Labs</li>
<li>Ergonomic Evaluation</li>
</ul>
Financial:
<ul>
<li>401(k) Including Pre-Tax and Roth
<ul>
<li>Immediate Employer Match and Immediate Full Vesting</li>
</ul>
</li>
<li>Short Term Disability</li>
<li>Long Term Disability</li>
<li>Employee and Dependent Life Insurance</li>
<li>Additional Voluntary Life Insurance AD&amp;D</li>
<li>Identity Theft Protection</li>
<li>Shift Differential and Unscheduled Weekend Differential</li>
<li>Hospital discounts for self, spouse, and dependent children</li>
<li>Flexible spending accounts for medical and dependent care</li>
<li>Free on-site financial advising from licensed professionals</li>
</ul>
Professional Growth:
<ul>
<li>Educational Assistance</li>
<li>Scholarship Opportunities</li>
<li>Meetings and Educational Pay Benefits</li>
<li>Continuing Education Credits</li>
<li>Internal Career Growth Opportunities</li>
<li>Free courses from Hometown Health University</li>
</ul>
Work-Life Balance
<ul>
<li>Paid Time Off</li>
<li>Leave of Absences including parental, medical, and military </li>
<li>On-Site Cafeteria</li>
<li>Employee Assistance Program Benefits</li>
<li>Legal Assistance</li>
<li>Confidential Counseling up to 3 sessions per issue provided at no cost to employee</li>
<li>Fitness Membership Discounts</li>
<li>On-site Walking Trail</li>
<li>Funeral Leave</li>
</ul>
Horn Memorial Hospital is an Equal Opportunity Employer
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Horn Memorial Hospital will be based on merit, qualifications, and abilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 712.364.7254 or <a href="mailto:mwellendorf@hornmemorialhospital.org" target="_blank">mwellendorf@hornmemorialhospital.org</a>. Interpreter is provided at no cost. Horn Memorial Hospital does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, genetic information, sexual orientation or any other classification in accordance with federal, state and local statutes, regulations and ordinances.
#hc114962

Registration Clerk- Weekend Package

<h3>Job Description</h3>
PositionTitle:Customer Service Associate
Department: Retail
Grade: 6

East Cambridge Savings Bank’s Retail Division is actively recruiting for Full-Time Customer Service Associates. 

Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. 

Function: 
Under the general supervision of a Banking Center Supervisor, or Business Development Sales Manager, perform a wide variety of customer initiated transactional services and related accounting/clerical tasks.
We are looking for a candidate with: 
<ul>
<li>Minimum of 1 year cash handling experience. Teller experience or Retail Banking preferred.</li>
<li>General Understanding of digital banking products</li>
<li>Demonstrated sales skills and customer service experience in retail environment</li>
<li>Excellent interpersonal and communication skills</li>
<li>Must be a self-starter with ability to work independently</li>
<li>Ability to take initiative</li>
<li>Must be available to work evenings and every other Saturday</li>
<li>Spanish speaking preferred</li>
</ul>
EssentialJobFunctions: 
<ol>
<li>Buy/sell teller cash to maintain authorized amounts.</li>
<li>Greet and assist customers in a professional and personally responsive manner in accordance with East Cambridge Savings Bank's Customer Service Standards. Communicate general banking services information, and promote products and services. Direct customers to appropriate retail staff as needed, refer any problem situation to supervisor.</li>
<li>Responsible for making referrals based on predetermined sales goals on a monthly/annual basis in accordance with the Bank’s Customer Service Standards. Sell and cross-sell products and services to new and existing customers. Be knowledgeable and understanding of the customers’ needs by conducting a needs analysis.</li>
<li>Accept and process customer transactions through computer terminal.</li>
<li>Cash customers’ checks in accordance with Bank policy. Enter check holds and provide customers with appropriate hold notices. Sell money orders, treasurer's and travelers' checks; and redeem U.S. Bonds. Process cash advances.</li>
<li>Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity.</li>
<li>Ensure proper documentation and accuracy of each transaction. Verify posting items, bond redemption forms for completeness and accuracy. Verify all cash transactions, double check incoming and outgoing cash.</li>
<li>Train Clerk/Tellers in entry-level work, customer service standards, procedures and services. Evaluate work performance. </li>
<li>Take computer totals and reconcile individual daily work - which involves: balancing daily work ensuring that all documentation is in order (i.e checks balance) and cash in proof.</li>
<li>Open and close all types of products. Enter holds and provide customers with appropriate notice. Ensure that disclosures are completed and distributed to customer. Process related documents and distribute to appropriate departments on a daily basis.</li>
</ol>
Contact our Human Resources Division or visit <a href="http://www.ecsb.com/careers" target="_blank">www.ecsb.com/careers</a> for more details and to apply. 
Or submit your resume to:
Email: <a href="mailto:recruit@ecsb.com" target="_blank">recruit@ecsb.com</a> Fax: 617-252-6877 Phone: 617-354-7700
East Cambridge Savings Bank, Attn: Human Resources
344 Cambridge Street Cambridge, MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

Customer Service Associate

<h3>Job Description</h3>
Position Title: Customer Sales &amp; Service Representative I 
Department: Retail
Grade: 8

East Cambridge Savings Bank’s Retail Division is actively recruiting for Customer Sales &amp; Service Representative I. 

Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. 

Function:
Under the general supervision of the Business Development Sales Manager, perform a variety of customer service functions, identify customer needs and respond to those needs in an efficient and pleasing manner.
We are looking for a candidate with:
<ul>
<li>3 years experience in a retail environment with customer service experience; or a Bachelor’s degree with 1 year customer service experience in a retail environment. Retail Banking preferred.</li>
<li>Working knowledge of digital banking products</li>
<li>1 year of sales experience in an incentive based role.</li>
<li>Demonstrated ability to meet individual sales goals on a Monthly/Annual basis.</li>
<li>Working knowledge of the Bank’s products and services preferred.</li>
<li>Ability to perform a variety of task simultaneously and prioritize activities as required.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Must be available to work until closing and Saturday</li>
<li>Spanish speaking preferred</li>
</ul>

EssentialJobFunctions:
<ul>
<li>Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards. Provide information to new and existing customers on a variety of products and services. Assist customers with servicing matters and/or questions pertaining to existing accounts. Ensure that mystery shop service standards are achieved. </li>
<li>Sell and cross-sell products and services to new and existing customers. Be knowledgeable and understanding of the customers’ needs by conducting a needs analysis. Generate and pursue sales leads by telephone, letter and personal contact. </li>
<li>Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank’s Customer Service Standards. Participate in the development of ongoing banking center sales promotional strategies and activities.</li>
<li>Train new Customer Sales &amp; Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance.</li>
<li>Cultivate strong relationships with back office service partners to ensure delivery of high quality customer service, ongoing communication needs and operational consistency.</li>
<li>Open and close all types of products. Enter holds and provide customer with appropriate notice. Ensure that disclosures are completed and distributed to customer. Ensure that all documents are processed and distributed to appropriate departments on a daily basis. Recognize and refer any problems or difficult situations to a supervisor. </li>
<li>Process work on a specific day according to customers’ instructions, such as TDC renewal, closeout, transfers, etc.</li>
<li>Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof.</li>
<li>Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity.</li>
<li>Process customers’ transactions through the computer and research customers' accounts through the computer.</li>
<li>Perform as a Customer Service Associate when office needs dictate. </li>
</ul>

Supportive Job Functions:
<ul>
<li>As needed, participate in community activities to promote a positive image for the Bank.</li>
<li>Redeem US Savings Bonds, sell travelers checks, and assist with outgoing wire transfers.</li>
<li>Make appropriate changes to accounts, such as title, address, TIN.</li>
<li>Set up Direct Deposit and PATS for customers.</li>
<li>Maintain interest rate chart and all bank services literature in the lobby area.</li>
<li>Process office correspondence as required. </li>
</ul>
Contact our Human Resources Division or visit <a href="http://www.ecsb.com/careers" target="_blank">www.ecsb.com/careers</a> for more details and to apply. 
Or submit your resume to:
Email: <a href="mailto:recruit@ecsb.com" target="_blank">recruit@ecsb.com</a> Fax: 617-252-6877 Phone: 617-354-7700
East Cambridge Savings Bank, Attn: Human Resources
344 Cambridge Street Cambridge, MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

Customer Sales & Service Rep I

<h3>Job Description</h3>
PositionTitle:Customer Sales &amp; Service Representative II
Department: Retail
Grade: 9


East Cambridge Savings Bank’s Retail Division is actively recruiting for Customer Sales &amp; Service Representative II 

Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn.

Function: 
Under the direction of the Business Development Sales Manager, perform a variety of service related functions, identify customer needs and respond to those needs in an efficient and pleasing manner with an emphasis on cross sales.
We are looking for a candidate with: 
<ul>
<li>3 years experience in a Retail environment or a bachelor’s degree with 1 year experience in a Retail environment.</li>
<li>3years customer service and sales experience in an incentive-based role. Retail banking preferred.</li>
<li>Working knowledge of digital banking products</li>
<li>Demonstrated ability to meet individual sales goals on a Monthly/Annual basis</li>
<li>Demonstrated knowledge of the Bank’s products and services</li>
<li>Ability to perform a variety of tasks simultaneously and prioritize activities as required</li>
<li>Excellent interpersonal and verbal communication skills</li>
<li>If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.</li>
<li>Must be available to work until closing and Saturday</li>
<li>Spanish speaking preferred</li>
</ul>
EssentialJobFunctions: 
<ol>
<li>Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards, provide information on a variety of banking products/services. Make referrals as needed.</li>
<li>Be knowledgeable and understanding of the customers' needs by conducting a needs analysis and recommend products/services as appropriate. Sell and cross-sell products and services to existing and new customers toward established sales goals. Ensure that mystery shop service standards are achieved.</li>
<li>Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank’s Customer Service Standards. Assist with Banking Center sales promotion strategies.</li>
<li>Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity.</li>
<li>Train new Customer Sales &amp; Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance.</li>
<li>Conduct loan interviews, accept loan applications, respond to mortgage inquiries.</li>
<li>Follow up on referrals for personal sales opportunities and from other retail Banking Center employees. Contact customers by letter, telephone and other means to strengthen account relationships.</li>
<li>Responsible for effective handling of telephone calls pertaining to requests for information, problems, questions regarding service, policies, procedures, etc.</li>
<li>Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof.</li>
<li>Maintain compliance with Bank policies and procedures, federal, state and local laws and regulations, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements if applicable. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed.</li>
<li>Maintain compliance with Bank policies and procedures. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed.</li>
<li>Assist with promoting East Cambridge Savings Bank products/services to local businesses. Arrange appointments with customers, utilizing branch locations most convenient to them. Inform management of progress toward goals and ask for assistance as needed. Report sales activity to investment planning and retail management on a weekly basis. Maintain proper documentation.</li>
</ol>
Contact our Human Resources Division or visit <a href="http://www.ecsb.com/careers" target="_blank">www.ecsb.com/careers</a> for more details and to apply. 
Or submit your resume to: 
Email: <a href="mailto:recruit@ecsb.com" target="_blank">recruit@ecsb.com</a> Fax: 617-252-6877 Phone: 617-354-7700 
East Cambridge Savings Bank, Attn: Human Resources 
344 Cambridge Street Cambridge, MA 02141 
East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

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