<h3>Job Description</h3>
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Who we are:
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
You'll love working for us because:
The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
What you can expect from us:
Access to your money before payday!
Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!
How you will make an impact/Key responsibilities:
POSITION OVERVIEW: The position involves high guest contact and presents the first point of contact for all of our guests. The Front Desk Supervisor is responsible for assisting guests with check-in and check/out, answers and processes phone calls. Work to resolve guest challenges, ensuring guest satisfaction. Manages front office operations to ensure profitability, cost control, and guest satisfaction. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
What you need to succeed/Core competencies:
QUALIFICATIONS, EDUCATION &amp; EXPERIENCE:
<ul>
<li>High School Graduate or General Education Degree (GED): or Work Equivalent</li>
<li>Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred.</li>
<li>Minimum of 1-2 years of experience as a Customer Service Agent.</li>
<li>Previous cash handling experience </li>
<li>Prefer previous experience as a Front Desk Supervisor</li>
<li>Good understanding of the English language.</li>
<li>Good communication skills both written and verbal.</li>
<li>Exert physical effort in lifting/transporting at least 25 pounds.</li>
<li>Push/pull carts and other equipment up to 100 pounds.</li>
<li>Endure various physical movements throughout the work areas.</li>
<li>Satisfactorily communicate with guests, management and co-workers to their understanding.</li>
<li>Must be able to stand and exert well-paced mobility for up to 8-hours in length. +</li>
<li>Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.</li>
<li>Knowledge of the local area.</li>
<li>Ability to suggestively sell.</li>
</ul>

Responsibilities:
<ul>
<li>Be in proper uniform, with nametag.</li>
<li>Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.</li>
<li>Communicate effectively with guests as well as team members</li>
<li>Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.</li>
<li>Be familiar with all local attractions/activities to respond to guest inquiries accurately.</li>
<li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li>Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations.</li>
<li>Coordinate breaks for staff.</li>
<li>Monitor the hotel front entrance and resolve any congested situations.</li>
<li>Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.</li>
<li>Monitor communication logs and ensure that guest requests are followed up within minutes. </li>
<li>Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.</li>
<li>Ensure security of guest room access.</li>
<li>Monitor and ensure that all cashiering procedures comply with Accounting policies and standards.</li>
<li>Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.</li>
<li>Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or "walked" guests.</li>
<li>Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room.</li>
<li>Print special requests report and block according to specifications.</li>
<li>Balance room types daily.</li>
<li>Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits.</li>
<li>Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures.</li>
<li>Coordinate delivery time of amenities with Room Service, ensuring timely delivery.</li>
<li>Department orientation with new hires. Conduct ongoing training with existing staff.</li>
<li>Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees.</li>
<li>Foster and promote a cooperative working climate, maximizing productivity and employee morale.</li>
<li>Review status of assignments and any follow-up action with on-coming Supervisor.</li>
<li>Assist in strategizing control of room inventory to maximize revenues.</li>
<li>Maintain guest confidentiality at all times. </li>
<li>Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.</li>
</ul>
Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
Work environment: Work environment -- front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.

Hotel Front Office Supervisor

<h3>Job Description</h3>

At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us! 
JOB SUMMARY: The Front Office Supervisor directly supervises and trains all front office associates and ensures completion of all front office duties. Directs and coordinates the activities of the front office function to ensure a seamless guest experience. 
RESPONSIBILITIES: 
<ul>
<li>Participates in the selection and training of all front office associates. </li>
<li>supervises workload during shifts of front office associates. </li>
<li>Evaluates the job performance if each front office associates and provides coaching when necessary.</li>
<li>Maintains working relationships and communicates with all departments.</li>
<li>Verifies that accurate room status information is maintained and properly communicated.</li>
<li>Resolves guest concerns quickly, efficiently, and courteously.</li>
<li>Works within the allocated budget for the front office.</li>
<li>Conducts regularly scheduled meetings of front office associates.</li>
<li>Ensure front office associates always present a neat and clean appearance. </li>
<li>Prepare performance reports related to front office.</li>
<li>Monitor high balance guest and take appropriate action.</li>
<li>Ensure implementation and compliance of all company policies and brand standards. </li>
<li>Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.</li>
<li>Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers, and other employees.</li>
<li>Act as the Manager on Duty, provide guidance and support to all departments in the hotel when required. </li>
<li>Perform other duties as requested by management.</li>
</ul>
REQUIREMENTS:
<ul>
<li>Lift up to thirty (30) pounds</li>
<li>Walking, bending, stretching, standing and/or sitting for extended periods of time </li>
<li>Some exposure to chemicals</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Must be enthusiastic and energetic with a passion for hospitality</li>
<li>Prior supervisory experience in a hotel environment highly desired. </li>
<li>Ability to read, write, and speak English fluently.</li>
<li>Proficiency in computers to include Microsoft Word, Excel, and other hotel operating systems</li>
<li>Proven record of success with Quality Assurance reviews and Guest Satisfaction </li>
<li>Excellent oral and written communication skills </li>
<li>Thorough understanding of total hotel operations</li>
</ul>

HOTEL FRONT OFFICE SUPERVISOR- HYATT PLACE BOISE DOWNTOWN

<h3>Job Description</h3>
Front Office Manager/Front Desk Supervisor
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. 
Job Summary
We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively.
Core Job Responsibilities &amp; Duties
<ul>
<li>­­­­­­­Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service</li>
<li>Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures</li>
<li>Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest’s satisfaction</li>
<li>Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction</li>
<li>Address guest concerns and complaints professionally, escalating issues as necessary</li>
<li>Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures</li>
<li>Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively</li>
<li>Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities</li>
<li>Conduct regular performance evaluations and identify opportunities for training and development</li>
<li>Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction</li>
<li>Coordinate with housekeeping to ensure timely room readiness and cleanliness standards</li>
<li>Collaborate with the General Manager to implement policies, procedures, and service standards</li>
<li>Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports</li>
<li>Assist in managing room inventory and reservations, optimizing room occupancy and revenue</li>
<li>Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures</li>
<li>Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings</li>
<li>Support the GM in leading, motivating, and developing a high-performance team</li>
<li>Foster a positive work environment that promotes teamwork, collaboration, and employee engagement</li>
<li>Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards</li>
<li>Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience</li>
<li>Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc.</li>
<li>Ensure all decisions are made in the best interest of the hotel and management</li>
<li>Ensure compliance with all local, state, and federal regulations</li>
<li>Perform any other duties as assigned by Executive team &amp; Ownership</li>
</ul>
Qualification Standards &amp; Company Requirements
<ul>
<li>High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred)</li>
<li>Previous experience in front desk operations or guest services, with some supervisory experience (preferred)</li>
<li>Excellent customer service and communication skills</li>
<li>Strong problem-solving skills and ability to handle guest issues effectively</li>
<li>Proficient in hotel management systems, property management systems, and relevant software</li>
<li>Detail-oriented with strong organizational and multitasking skills</li>
<li>Ability to work under pressure and adapt to changing situations</li>
<li>Proficient in hotel management systems, property management systems, and relevant software</li>
<li>Proficient in Microsoft Office and hotel &amp; restaurant software(s)</li>
<li>Must have a flexible work schedule</li>
</ul>
*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*
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Hotel Front Office Manager

<h3>Job Description</h3>
Hilton Garden Inn Bothell managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Operations Supervisor! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest &amp; Alaska. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality? If so, Northwest x Southern Hospitality is for you, apply today!
Summary of position: The Operations Supervisor is responsible for planning and directing operations to improve productivity and efficiency. By providing support to hotel departments including F&amp;B, Front Office, Housekeeping and Engineering.
Qualifications:
High school diploma or equivalent GED; degree in hospitality or related field of study preferred
At least 1 or more years of experience in the hospitality field preferred
Previous experience as a supervisor or manager, assistant manager preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
State Alcohol Certification required or ability to obtain one. 
State Food Handlers required or ability to obtain one.
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical &amp; Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Retirement Planning
To learn more about our company please visit our web site at <a href="http://www.nwxsouthern.com" target="_blank">www.nwxsouthern.com</a>
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Operations Supervisor

<h3>Job Description</h3>
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Who we are:
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
You'll love working for us because:
The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
What you can expect from us:
Access to your money before payday!
Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!
How you will make an impact/Key responsibilities:
POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact with our guests. Maintain a high standard of sanitation and cleanliness of the hotel. While keeping all areas free of safety hazards and performing tasks in a safe and efficient manner.

Clean guest rooms as assigned, ensuring hotel's established standards of cleanliness, and replace required supplies. Vacuum carpets and clean windows. Ensures carts are clean and stocked with cleaning and room supplies. Complete assignment sheets. Report all maintenance problems to supervisor.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
What you need to succeed/Core competencies:
QUALIFICATIONS, EDUCATION &amp; EXPERIENCE:
<ul>
<li>High School Graduate or General Education Degree (GED): or Work Equivalent</li>
<li>Prefer 1-2 years' experience in hospitality industry in similar position.</li>
<li>Previous guest/customer relations training preferred.</li>
<li>Good understanding of the English language.</li>
<li>Good communication skills both written and verbal.</li>
<li>Exert physical effort in lifting/transporting at least 50 pounds.</li>
<li>Push/pull carts and other equipment up to 200 pounds.</li>
<li>Endure various physical movements throughout the work areas.</li>
<li>Satisfactorily communicate with guests, management and co-workers to their understanding.</li>
<li>Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.</li>
<li>Knowledge of proper cleaning techniques, requirements and use of equipment</li>
<li>Knowledge of proper chemical handling</li>
<li>Must be able to reach above head and shoulder height to perform job duties.</li>
</ul>

Responsibilities:
<ul>
<li>Be in proper uniform, with nametag. non-slip, closed toe, flat shoes.</li>
<li>Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.</li>
<li>Communicate effectively with guests as well as team member.</li>
<li>Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.</li>
<li>Be familiar with all local attractions/activities to respond to guest inquiries accurately.</li>
<li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li>Use all chemicals in accordance with OSHA regulations and hotel requirements.</li>
<li>Complete daily report as instructed by supervisor.</li>
<li>With instruction, be able to clean a standard guest room within 26 minutes meeting hotel cleaning standards.</li>
<li>Make beds daily with clean linens.</li>
<li>Vacuum and spot clean carpets daily.</li>
<li>Turn in lost and found items immediately to the supervisor.</li>
<li>Keep housekeeping carts stocked, clean and orderly. </li>
<li>Stock linen room with supplies.</li>
<li>Empty linen from housekeeping carts.</li>
<li>Sweep and mop areas in front of elevators; clean all trash cans, and clean elevator track.</li>
<li>Maintain pool areas. Clean pool windows and bathroom daily.</li>
<li>Clean ice and soda machines on all floors.</li>
<li>Dust light fixtures in hallways.</li>
<li>Remove all dirty linen from laundry chutes.</li>
<li>Remove all dirty linen from hallways.</li>
<li>Turn in lost and found items immediately to the supervisor.</li>
<li>Provide assistance to co-workers and guests as needed.</li>
<li>Notify supervisor of any guests' complaints or comments.</li>
<li>Maintain guest confidentiality at all times. </li>
<li>Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.</li>
<li>Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.</li>
</ul>
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

Work environment: Work environment -- Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.

Housekeeping Room Attendant

<h3>Job Description</h3>

Job Summary
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education &amp; Experience
<ul>
<li>College course work in related field helpful.</li>
<li>Experience in a hotel or a related field preferred.</li>
<li>Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</li>
<li>Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.</li>
<li>High School diploma or equivalent required.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Must maintain composure and objectivity while under pressure.</li>
</ul>

Job Duties &amp; Functions
<ul>
<li>Approach all encounters with guests and associates in a friendly, service-oriented manner.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Maintain a friendly and warm demeanor at all times.</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Avantic Lodging Enterprises standards.</li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Avantic Lodging Enterprises performance standards are met.</li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner.</li>
<li>Answer guest inquires about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li>
<li>Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel.</li>
<li>Follow all Avantic Lodging Enterprises credit policies.</li>
<li>Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</li>
<li>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</li>
<li>Be familiar with all Avantic Lodging Enterprises policies and house rules as well as hospitality terminology.</li>
<li>Have knowledge of and assist in emergency procedures as required.</li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner.</li>
<li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</li>
<li>Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other associates.</li>
<li>Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.</li>
<li>Use proper two-way radio etiquette at all times when communicating with other associates.</li>
<li>Attend meetings as required by management.</li>
<li>Perform any other duties as requested by management</li>
</ul>

Working Conditions/Environment
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequency Grid
N = Not Anticipated: 0%
O = Occasionally: 1-33% (per shift)
F = Frequently: 34-66% (per shift)
C = Constantly: 67-100% (per shift)

Work Environment of Job 
Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
Frequency: C
Associate is subject to outside environmental conditions: No effective protection from weather.
Frequency: N
Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.
Frequency: N
Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.
Frequency: N
Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.
Frequency: N
Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
Frequency: N
Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.
Frequency: N
Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.
Frequency: N
Associate is required to function in narrow aisles or passageways.
Frequency: N
Associate is exposed to infectious diseases.
Frequency: N
None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).
Frequency : C

Physical Requirements of Job
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
Frequency: N
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
Frequency: N
Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
Frequency: N
Kneeling: Bending legs at knee to come to rest on one or both knees.
Frequency: N
Crouching: Bending the body downward and forward by bending leg(s) and spine.
Frequency: N
Crawling: Moving about on hands and knees or hands and feet.
Frequency: N
Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
Frequency: N
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Frequency: C
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Frequency: F
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Frequency: O
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Frequency: O
Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
Frequency: F
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Frequency: F
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
Frequency: C
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.
Frequency: C
Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Frequency: C
Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.
Frequency: C

Lifting
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.
Frequency: O
Amount: up to 10lbs

Background Check
This job requires a valid drivers' license and motor vehicle background check.
This job requires a criminal background check.

General Notes
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties assigned by the supervisor.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Avantic Lodging Enterprises is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Job Posted by ApplicantPro

Guest Services Agent

<h3>Job Description</h3>
Guest Services Supervisor - Mirbeau Inn &amp; Spa
About Us
For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn and Spa is a nationally renowned destination resort brand.
Job Summary
This position works closely with all departments to provide a warm and inviting welcome to all Mirbeau Guests and assists with supervising the Front Desk team. The Guest Services Supervisor's main focus is to collaborate, organize and communicate with different departments, as well as oversee a team of Agents to ensure each guest has an exceptional experience during their stay.
Pay Rate: $20-22/hour Full Time
Responsibilities 
<ul>
<li>Report to work with a clean uniform and appropriate nametag at the scheduled time.</li>
<li>Provide a warm welcome to all guests using Forbes/Mirbeau approved standards.</li>
<li>Verify room statuses, daily reservations, and note/follow up with special requests on the pass-on log.</li>
<li>Perform daily checklists/tasks, count drawers, and prepare daily guest deliveries and amenities.</li>
<li>Register arriving guests, check-in, create key cards, and direct/escort guests to their rooms.</li>
<li>Check-out departing guests, accept/process payments, answer billing questions.</li>
<li>Answer phone calls, transfer calls, answer emails, update daily pass-on logs &amp; company newsletters.</li>
<li>Be informed of all resort services, outlets, hours of operation, and facilities to up-sell the facilities and provide information to guests.</li>
<li>Communicate with all departments to ensure proper billing of guests' amenities within the resort. </li>
<li>Communicate with housekeeping management to ensure room statuses are correct.</li>
<li>Listen, acknowledge, and resolve guest concerns promptly, courteously, and professionally.</li>
<li>Maintain the front desk and office in an orderly and organized way.</li>
<li>Communicate all property happenings to the next shift.</li>
<li>Provide ongoing training and coaching for the Bell Persons and Guest Services team.</li>
<li>Conduct regular inventory of office supplies and amenities then inform Front Desk management of any items needing ordering.</li>
<li>Enforce the use of company policies and procedures by all employees.</li>
<li>Act as manager-on-duty in the absence of a Guest Services Manager.</li>
<li>Attend all scheduled meetings as deemed necessary by the resort.</li>
</ul>

Qualifications, Skills &amp; Educational Requirements 
Requires a neat appearance, pleasant personality, and ability to deal effectively with the resort, staff, and public. Oral, written communication, computer, and organizational skills are required. Must be able to stand for long hours and multitask under pressure. Experience with Property Management Systems (PMS), customer service, and hotel/resort operations and supervisor experience preferred.
Employee Perks &amp; Company Incentives
<ul>
<li>401K with a company match</li>
<li>Medical, Dental, Vision and Life Insurance Plans</li>
<li>Career advancement potential within company</li>
<li>Paid time off for full time and part time employees, along with holiday pay</li>
<li>Employee Assistance and Anniversary programs</li>
<li>Discounted rates for services within Spa and Resort</li>
<li>Work performance incentives</li>
</ul>

Guest Services Supervisor

<h3>Job Description</h3>
Job Summary
The Maintenance Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. May require driving shuttle van when needed (property specific)

Education &amp; Experience
<ul>
<li>Experience in a hotel or a related field preferred.</li>
<li>High School diploma or equivalent required.</li>
<li>Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).</li>
<li>Must have a valid driver's license for the applicable state.</li>
<li>Must have an acceptable MVR (Motor Vehicle Driving Record) property specific</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Must be able to work unsupervised.</li>
</ul>
Job Duties &amp; Functions
<ul>
<li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>
<li>Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Follow all hotel and departmental procedures and policies.</li>
<li>Report emergencies and unusual situations immediately.</li>
<li>Handle guest room maintenance requests in a timely fashion.</li>
<li>Demonstrate an attitude of cooperation and helpfulness at all times.</li>
<li>Assist with the operation, maintenance and repair of equipment.</li>
<li>Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.</li>
<li>Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.</li>
<li>Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.</li>
<li>Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.</li>
<li>Immediately follow up on any alarms to determine the exact location and cause determine emergency status and report to the Front Desk with findings.</li>
<li>Point out and assist with eliminating safety concerns.</li>
<li>Assist in maintenance of health code requirements for pool and spa. Marginal:</li>
<li>Do periodic property tours of garden and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.</li>
<li>Complete all appropriate Engineering forms.</li>
<li>Assist with the set-up of special meeting needs.</li>
<li>Complete assigned maintenance request forms daily.</li>
<li>Use proper two way radio etiquette at all times when communicating with other employees.</li>
<li>Perform any other duties as requested by management.</li>
</ul>

Working Conditions/Environment
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequency Grid
N = Not Anticipated: 0%
O = Occasionally: 1-33% (per shift)
F = Frequently: 34-66% (per shift)
C = Constantly: 67-100% (per shift

Work Environment of Job 
Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
Frequency: N
Associate is subject to outside environmental conditions: No effective protection from weather.
Frequency: F
Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.
Frequency: F
Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.
Frequency: F
Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.
Frequency: F
Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
Frequency: F
Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.
Frequency: O
Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.
Frequency: O
Associate is required to function in narrow aisles or passageways.
Frequency: O
Associate is exposed to infectious diseases.
Frequency: O
None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).
Frequency: N

Physical Requirements of Job
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
Frequency: F
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
Frequency: O
Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
Frequency: O
Kneeling: Bending legs at knee to come to rest on one or both knees.
Frequency: O
Crouching: Bending the body downward and forward by bending leg(s) and spine.
Frequency: O
Crawling: Moving about on hands and knees or hands and feet.
Frequency: O
Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
Frequency: C
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Frequency: C
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Frequency: C
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Frequency: F
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Frequency: F
Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
Frequency: O
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Frequency: F
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
Frequency: F
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.
Frequency: F
Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Frequency: N
Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.
Frequency: F

Lifting
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.
Frequency: O
Amount: 50+ lbs.

General Notes
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties assigned by the supervisor.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Avantic Lodging Enterprises is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Job Posted by ApplicantPro

Hotel Maintenance Engineer

<h3>Job Description</h3>

Job Summary
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Education &amp; Experience
<ul>
<li>At least 1 year of progressive experience in a hotel or a related field required.</li>
<li>High School diploma or equivalent required.</li>
<li>College course work in related field helpful.</li>
<li>Previous supervisory responsibility preferred.</li>
<li>Must be able to work independently and with minimal supervision.</li>
<li>Knowledge of Accounting Principles.</li>
<li>Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.</li>
<li>Must be proficient in Windows operating systems, company approved spreadsheets and word processing.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high pressure situations.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Must be able to work in a self-managed environment.</li>
<li>Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.</li>
<li>Must maintain composure and objectivity under pressure. Job Duties &amp; Functions Job Duties &amp; Functions</li>
<li>Approach all encounters with guests and associates in a friendly, service-oriented manner.</li>
<li>Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Maintain a friendly and warm demeanor at all times.</li>
<li>Initiate and complete the End of Day process.</li>
<li>Run all reports as required for Food and Beverage audit.</li>
<li>Complete the Night Audit checklist for computer procedures daily.</li>
<li>Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.).</li>
<li>Maintain cashiering responsibilities as per Front Office procedures according to Avantic Lodging Enterprises standards.</li>
<li>Maintain Front Office computer system operation according to Avantic Lodging Enterprises standards.</li>
<li>Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.</li>
<li>Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)</li>
<li>Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.</li>
<li>Follow safety and emergency procedures according to Avantic Lodging Enterprises standards.</li>
<li>Maintain proper record keeping (i.e., log books, etc.) according to Avantic Lodging Enterprises standards.</li>
<li>Be familiar with all Avantic Lodging Enterprises' policies and house rules.</li>
<li>Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.</li>
<li>Maintain radio contact with other associates during entire shift.</li>
<li>Have a working knowledge of security procedures.</li>
<li>Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.</li>
<li>Prepare and distribute the Daily Flash Report as needed.</li>
<li>Transfer the master or house accounts as necessary.</li>
<li>Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s.</li>
<li>Train any new Night Auditors as requested by management.</li>
<li>Run morning reports according to Avantic Lodging Enterprises procedures.</li>
<li>Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.</li>
<li>Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)</li>
<li>Handle items for "Lost and Found" according to the standard.</li>
<li>Complete any reports as requested by management in a timely manner.</li>
<li>Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).</li>
<li>Attend meetings as required by management.</li>
<li>Perform any other duties as requested by the Guest Services Manager or any other member of management.</li>
</ul>
Working Conditions/Environment 
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequency Grid 
 N = Not Anticipated O = Occasionally F = Frequently C = Constantly 0% 1-33% (per shift) 34-66% (per shift) 67-100% (per shift) 
Work Environment 
Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
Frequency: C
Associate is subject to outside environmental conditions: No effective protection from weather. Frequency N
Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.
Frequency N
Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.
Frequency N
Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body. Frequency N
Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
Frequency N
Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.
Frequency N
Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids. N Associate is required to function in narrow aisles or passageways.
Frequency N
Associate is exposed to infectious diseases. N None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).
Frequency C
Physical Requirements 
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
Frequency N
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
Frequency N
Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
Frequency N
Kneeling: Bending legs at knee to come to rest on one or both knees.
Frequency N
Crouching: Bending the body downward and forward by bending leg(s) and spine.
Frequency N
Crawling: Moving about on hands and knees or hands and feet.
Frequency N
Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
Frequency N
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Frequency C
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Frequency F
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Frequency O
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Frequency O
Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
Frequency F
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Frequency F
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
Frequency C
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.
Frequency C
Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Frequency C
Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.
Frequency C
Lifting
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.
Frequency O
Amount Up to 10 lbs.

General 
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Avantic Lodging Enterprises, Inc is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Job Posted by ApplicantPro

Night Auditor

<h3>Job Description</h3>

Job Summary
Primary responsibilities include: driving guests to designated locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the van according to scheduled van runs and/or as needed for guests, and accommodate guests during their stay in an attentive, courteous and efficient manner.

Education &amp; Experience
<ul>
<li>High School diploma or equivalent required and/or experience in a hotel or a related field preferred.</li>
<li>Must have a valid driver's license for the applicable state.</li>
<li>Minimum of one year driving experience</li>
<li>Must have an acceptable MVR (Motor Vehicle Driving Record)</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must maintain composure and objectivity under pressure</li>
</ul>

Job Duties &amp; Functions
<ul>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner.</li>
<li>Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)</li>
<li>Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Greet guests' in a pleasant manner.</li>
<li>Load and unload luggage carts.</li>
<li>Load and unload van with luggage.</li>
<li>Escort guests to rooms upon request.</li>
<li>Check/store luggage for arrivals and departures using luggage tags.</li>
<li>Open and close cab doors for arriving and departing guests.</li>
<li>Deliver messages to meeting rooms.</li>
<li>Maintain current listing of local and area attractions, special events, and activities.</li>
<li>Maintain list of local transportation guides, churches, sport arenas, etc.</li>
<li>Provide information, maps, and directions as required.</li>
<li>Ensure lobby reader board is correct.</li>
<li>Maintain cleanliness of motor entrance, front door and lobby area.</li>
<li>Deliver flowers, packages and messages to guest rooms.</li>
<li>Complete room changes.</li>
<li>Maintain cleanliness of van interior and exterior.</li>
<li>Drive van as per scheduled runs.</li>
<li>Answer console to assist guest services agents.</li>
<li>Show guest rooms and suites as needed and emphasize company amenities.</li>
<li>Other duties as required</li>
</ul>

Working Conditions/Environment 
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequency Grid
N = Not Anticipated: 0%
O = Occasionally: 1-33% (per shift)
F = Frequently: 34-66% (per shift)
C = Constantly: 67-100% (per shift)

Work Environment of Job 
Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
Frequency: O
Associate is subject to outside environmental conditions: No effective protection from weather.
Frequency: F
Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.
Frequency: N
Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.
Frequency: F
Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.
Frequency: O
Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
Frequency: N
Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.
Frequency: N
Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.
Frequency: N
Associate is required to function in narrow aisles or passageways.
Frequency : N
Associate is exposed to infectious diseases.
Frequency: N
None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).
Frequency: N

Physical Requirements of Job
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
Frequency: F
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
Frequency: F
Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
Frequency: F
Kneeling: Bending legs at knee to come to rest on one or both knees.
Frequency: F
Crouching: Bending the body downward and forward by bending leg(s) and spine.
Frequency: O
Crawling: Moving about on hands and knees or hands and feet.
Frequency: O
Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
Frequency: C
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Frequency: C
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Frequency: C
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Frequency: F
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Frequency: F
Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
Frequency: O
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Frequency : C
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
Frequency : C
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.
Frequency:C
Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Frequency: O
Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.
Frequency: C

Lifting
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.
Frequency : O
Amount: 50+ lbs.
General Notes
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Avantic Lodging Enterprises is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Job Posted by ApplicantPro

438 hotel-front-office-supervisor Jobs