<h3>Job Description</h3>
Job Description
Job Summary: As a Front Desk Attendant at The Fort, you will be the first point of contact for members and guests. You will ensure a welcoming and positive experience for everyone entering the facility. This role involves handling inquiries, membership sales, scheduling appointments, and assisting with various administrative tasks to support the smooth operation of the center.
Responsibilities:
<ul>
<li>Greet members and guests warmly and assist them with check-ins and check-outs.</li>
<li>Answer phone calls, respond to inquiries, and provide information about the facility and services.</li>
<li>Handle cash and credit card transactions using the POS system.</li>
<li>Maintain cleanliness and organization of the front desk area and lobby.</li>
<li>Monitor and ensure security protocols are followed, such as checking member IDs and enforcing access policies.</li>
<li>Assist in resolving member concerns and escalate issues to management when necessary.</li>
<li>Collaborate with other staff members to ensure excellent customer service and operational efficiency.</li>
<li>Perform opening and closing duties according to established procedures.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous customer service experience, preferably in a fitness center or hospitality setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to work independently as well as part of a team.</li>
<li>Proficiency in using computers and basic software applications (e.g., MS Office, email, scheduling software).</li>
<li>Knowledge of fitness center operations, including membership sales and class scheduling, is a plus.</li>
<li>CPR/AED certification may be required (training provided if necessary).</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand, walk, and lift up to 10 pounds.</li>
<li>Flexible schedule, including evenings, weekends, and holidays.</li>
</ul>
Salary
<ul>
<li>$17 - $19 per hour, shift dependent</li>
</ul>
Includes free Club Membership

Front Desk Attendant

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a positive, friendly Front Desk Attendant to provide exceptional service to our Condominium Residents during the weekends covering the 4:00 PM to 12:00 AM shift. This role primarily operates in the lobby area of the condominium building and involves frequent interaction with residents, guests, and vendors. It is a fast-paced environment that requires professionalism and a high level of service at all times. The Front Desk Attendant is responsible for providing excellent customer service, ensuring the safety and security of the residents, and handling administrative tasks efficiently. This role is vital in maintaining a welcoming and professional atmosphere in the building, serving as the first point of contact for residents, guests, and vendors. Responsibilities
<ul>
<li>Greet and assist residents, visitors, and vendors upon arrival.</li>
<li>Respond promptly to resident inquiries and requests, either in person, via phone, or email.</li>
<li>Handle and resolve resident concerns or escalate to management as needed.</li>
<li>Monitor building entrances and common areas via surveillance systems.</li>
<li>Control access to the building by ensuring all visitors, contractors, and vendors sign in/out and are authorized to enter.</li>
<li>Report any suspicious activities or security concerns to management.</li>
<li>Assist in emergency situations by following established protocols and notifying the appropriate authorities.</li>
</ul>
Package &amp; Mail Handling:Accept, log, and distribute packages and mail to residents.&nbsp; Notify residents of package deliveries via email or phone. Qualifications&nbsp;
<ul>
<li>Friendly and outgoing personality</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficient in English</li>
<li>Computer literacy</li>
<li>Able to resolve issues with a customer-focused orientation</li>
<li>Able to lift 30 pounds</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests.
Front Desk Attendant Job Overview:
Front Desk Attendants perform the various functions for the Company including; manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations.
Requirements:
Primary Responsibilities:
<ul>
<li>Attending to guests.</li>
<li>Manage customer traffic.</li>
<li>Assist and respond to all guest inquiries.</li>
<li>Resolving guest concerns or complaints.</li>
<li>Provide exceptional customer service during every guest encounter.</li>
<li>Display a professional attitude, greet guests promptly with a smile, and thank them when they leave.</li>
<li>General duties and cleaning to be assigned by the manager.</li>
<li>Manage a very small snack bar menu (popcorn, coffee, hot chocolate).</li>
</ul>
Qualifications:
<ul>
<li>Must have a professional, warm, and approachable disposition.</li>
<li>Fluently read, write, and speak English.</li>
<li>Demonstrated ability to remain level-headed in hectic and tense situations.</li>
<li>Must be 21 years of age.</li>
<li>Experience in customer service.</li>
<li>Ability to work various days and hours as needed by the business.</li>
<li>Exhibits a positive attitude and is flexible.</li>
<li>Meets attendance and tardiness expectations outlined in policy.</li>
</ul>
Work Environment:
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and printers.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time</li>
<li>Occasional travel or moving from one office location to another or from one department to another at the headquarters building.</li>
<li>Occasional moving, or adjusting the equipment.</li>
<li>Frequent physical movement within the entire area of the business. </li>
</ul>
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service.
 
Essential Functions
<ul>
<li>Greet and interact with guests in a warm, friendly and professional manner.</li>
<li>Use computer system to make reservations, check-in and check-out hotel guests, and process payments.</li>
<li>Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.</li>
<li>Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.</li>
<li>Take call-in amenity and hospitality orders and organize deliveries to guests.</li>
<li>Answer guests’ questions and assists them with their needs, ensuring all requests are followed through and completed.</li>
<li>Provide a professional and immediate response to guests concerns. </li>
<li>Escalate to the Manager on Duty situations where guests are dissatisfied or experiencing a problem and assist with a resolution.</li>
<li>Answer and direct all external incoming telephone calls using professional telephone etiquette.</li>
<li>Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time.</li>
<li>Maintain up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested.</li>
<li>Work in cooperation with other departments to ensure a positive guest experience.</li>
<li>Perform tasks such as answering phones, maintain a cash drawer, operate office equipment.</li>
<li>Ensure guest and hotel safety by knowing all safety, security and emergency procedures.</li>
<li>Respond to emergency situations calmly and effectively, according to hotel guidelines.</li>
<li>Post room service charges, settle tickets, complete employee financial and closes day procedures.</li>
<li>Follow all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited.</li>
<li>Create an organized work environment by completing shift checklist and following through on responsibilities.</li>
<li>Help to identify process problems and deficient areas in the hotel and suggest solutions for permanent fixes.</li>
</ul>
 
Requirements:
Required Skills &amp; Experience
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Strong computer skills.</li>
<li>Customer service experience preferred.</li>
</ul>
 
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
 
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job DescriptionDescription:
Company Overview
IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.
 
At SafeSplash, we believe swimming is a life skill®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
 
Front Desk Job DescriptionReports to: Assistant General Manager/Manager on Duty
Description:Serves clients and visitors by greeting, welcoming, and directing them appropriately; helps keep appointments running on-time; maintains office operations by receiving and distributing communications; maintaining supplies and equipment; maintains facility appearance and cleanliness.
Essential Duties and Responsibilities (including but not limited to):
<ul>
<li>Welcomes visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries. </li>
<li>Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information. </li>
<li>Maintains safe and clean reception area and lobby, including restrooms, by complying with procedures, rules, and regulations. </li>
<li>Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments. </li>
<li>Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales. </li>
<li>Maintains supplies by checking stock to determine inventory levels; anticipating requirements; verifying receipt; stocking items; delivering supplies to work stations.</li>
<li>Prepares and tracks donations to non-profit organizations. </li>
<li>Participates in Events</li>
<li>Complies with employment expectations; makes appropriate adjustments when requested by management, including evaluation feedback; upholds standards of all signed contracts. </li>
<li>Contributes to team effort by accomplishing related results as needed. </li>
<li>Updates job knowledge by participating in educational opportunities.</li>
</ul>
Other Duties: Perform other duties as assigned.
 
Position Qualifications and Requirements:
<ul>
<li>Happy and professional disposition; hospitable and caring</li>
<li>Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations</li>
<li>Strong communication skills including telephone, verbal and written communication, and listening</li>
<li>Experience with computer scheduling software</li>
<li>Experience using spreadsheets and word processing software such as Microsoft Windows</li>
<li>Outstanding multi-tasking abilities: able to handle and coordinate multiple schedules; keep swim instructors and customers on time; answer phone lines; etc.</li>
<li>Dependable and flexible schedule: will be required to work some evenings and weekends</li>
<li>Preferred qualifications:
<ul>
<li>Front desk/ Customer service experience</li>
</ul>
</li>
</ul>
Uniforms: Front Desk staff are required to wear SafeSplash® uniforms which include a SafeSplash® t-shirt and clean with no holes leggings/jeans/joggers.
Hours: 3-29 hours per week
Compensation: Starting pay $14/hr with bonuses based on sales 
Benefits/Perks (may vary by location):
<ul>
<li>Great Pay</li>
<li>Flexible Schedules</li>
<li>Work/Life Balance</li>
</ul>
Requirements:

<h3>Job Description</h3>
Job Description
La Quinta By Wyndham at Boise Town Square is looking to hire a full-time Front Desk Attendant to work the swing shift. Are you super friendly? Would you like to join a team of people who work hard and have fun? If so, please read on!
This entry-level hotel position earns a competitive wage of $15.50-$16.50/hour. We provide fantastic benefits, including a 401(k), health, and dental. If this sounds like the right part-time opportunity for you, apply today!
ABOUT LA QUINTA INN &amp; SUITES
Hospitality is what we are all about! Our "Here for You" service shines as we ensure our guests feel right at home with several great amenities, including freshly baked cookies every evening. We offer comfortable accommodations and outstanding staff that ensure every stay is memorable - in the best way!
Our employees are at the heart of what we do. We want every team member to feel valued and appreciated. We make that happen by offering flexible schedules, a fun work environment, and generous benefits. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
A DAY IN THE LIFE OF A FRONT DESK ATTENDANT
As a Front Desk Attendant, you are the face of our hotel during the swing shift! You assist with customer service duties such as answering the phone and assisting guests with directions and other questions. You cheerfully greet guests as they walk through the door, always making sure they feel welcome. You also keep the front desk area clean and presentable. Meeting guests and helping them have the best experience possible fills you with great satisfaction!
QUALIFICATIONS FOR A FRONT DESK ATTENDANT
<ul>
<li>Excellent customer service skills</li>
</ul>
Are you dependable? Can you efficiently manage multiple tasks? Do you have a friendly disposition along with outstanding customer service skills? Can you provide exceptional hospitality? If yes, you might just be perfect for this entry-level position!
WORK SCHEDULE
This full-time position typically works the swing shift.
ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?
If you feel that you would be right for this entry-level hotel job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 83704
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
About Company:
At The Resort at Glade Springs, we believe that exceptional service and hospitality are the cornerstones of our success. Our commitment to creating memorable experiences for our guests is what sets us apart. As a prospective employee, you will play a vital role in upholding these values.
Our Service Philosophy:
<ul>
<li>Guest-Centric Approach: We prioritize the needs and preferences of our guests, ensuring their satisfaction and comfort at every touchpoint.</li>
<li>Attention to Detail: Every interaction matters. We strive for excellence by paying attention to the smallest details, from the cleanliness of our facilities to the warmth of our greetings.</li>
<li>Proactive Problem Solving: Anticipating and addressing guest concerns before they arise is key to delivering seamless service.</li>
</ul>
Our Hospitality Culture:
<ul>
<li>Empathy and Respect: We treat our guests and colleagues with genuine care and respect, fostering a welcoming and inclusive environment.</li>
<li>Team Collaboration: Success is a collective effort. We work together, supporting and uplifting each other to achieve our common goals.</li>
<li>Continuous Improvement: We are committed to learning and growing. Regular training and feedback help us enhance our skills and stay ahead in the industry.</li>
</ul>
Joining The Resort at Glade Springs means becoming part of a family that values dedication, passion, and a positive attitude. We look forward to welcoming you and working together to create unforgettable experiences for our guests. Associates enjoy great benefits including discounted golf, retail and food as well as access to our fitness center and indoor pool!
 
About the Role:
Represents the resort to the guest throughout all stages of the guest’s stay. Determines a guest’s reservations status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating the special requests whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Works closely with the housekeeping department in keeping room status reports up to date. Must be sales-minded. Present options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
ESSENTIAL JOB FUNCTIONS: Essential duties and responsibilities include the following:
<ul>
<li>Greets, assigns and registers guest rooms, accommodate special requests whenever possible.</li>
<li>Stay up-to-date on room rates, packages, discounts and how to handle each, as well as how each relates to other departments.</li>
<li>Possess and develop a thorough knowledge of the room locations, types of accommodations available.</li>
<li>Develop detailed knowledge about the resort staff, services and hours of operation in all departments of the resort.</li>
<li>Promptly notify housekeeping of late checkouts, early check-ins and special requests.</li>
<li>Know cancellation procedures.</li>
<li>Develop a thorough knowledge of the computer system.</li>
<li>Handle guest checkouts efficiently and in a friendly professional manner while maintaining the established service standards.</li>
<li>Know cash handling procedures.</li>
<li>Use proper telephone etiquette and follow established standards for answering all phones.</li>
<li>Read and initial memorandums to keep updated on all current information.</li>
<li>Report any unusual occurrences and/or requests to management.</li>
<li>Know safety and emergency procedures and how to act upon them.</li>
<li>Maintain the cleanliness and neatness of the front office area.</li>
<li>Utilize free time cleaning and straightening work areas.</li>
<li>Maintain exceptional personal appearance at all times. Wear the uniform assigned by management including name badge.</li>
<li>Know who to contact to assist guests for each departmental need.</li>
<li>Develop a good knowledge of the resort to assist guests in finding restaurants, golf courses, spa, etc.</li>
<li>Be aware of the surrounding area to assist guests in finding such off-property needs as banking, food stores, rental car agencies, gas stations, churches, etc…</li>
<li>Able to work varied schedule including nights, weekends and holidays.</li>
<li>Able to stand for long periods of time.</li>
<li>Abide by all rules and regulations set forth by the management of the resort and work in a friendly manner with all resort guests/associates, etc.</li>
<li>Respond positively to supervisory training and development.</li>
<li>Must be well mannered, display a smile at all times, greet guests and associates when encountered, show appreciation to the guests for being at the resort, show willingness to help guests and associates at all times.</li>
<li>Use all forms, logs and reports provided to help perform and record assigned tasks.</li>
<li>Make incoming reservation calls to established standards.</li>
<li>Make activity reservations to established standards.</li>
<li>Attend scheduled training seminars and department meetings. </li>
<li>Regular and reliable attendance. </li>
<li>Incorporates safe work practices in job performance.</li>
<li>Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.</li>
<li>Maintains a favorable working relationship with all other company associates and purveyors to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency and effectiveness.</li>
<li>Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.</li>
<li>Maintains a professional standard at Glade Springs to include but not limited to: appearance, verbal discussions, written correspondence and interactions with members, associates and guests. Does not discuss confidential items with fellow associates or work-related issues with members or guests.</li>
<li>Other tasks as assigned by the Front Office Manager.</li>
</ul>

<h3>Job Description</h3>
Job Description
<ul>
<li>Provides customer service and support to guests with questions and inquiries via phone, direct mail, and direct contact.</li>
<li>Provides an enjoyable vacation experience from check in to check out. Educates the guests on hotel policies and area events and attractions. Performs as hotel curb-side greeter and express check in agent for guests upon arrival. Conducts switchboard operations and relays guest’s messages/incoming mail when appropriate.</li>
<li>Responds to guest inquiries, questions, suggestions and resolves minor complaints and discrepancies. Follows up with the Front Office Manager or VSA Resorts Manager as appropriate.</li>
<li>Processes reservation payments, deposits, and refunds. Confirms address, telephone, and email information for all guests.</li>
<li>Reconciles shift activity reports and performs key and folio audits.</li>
<li>Enforces hotel policies and procedures.</li>
<li>Coordinates housekeeping and maintenance reported requests and follows up with guests.</li>
<li>Performs related duties as assigned or as situation dictates.</li>
</ul>

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