<h3>Job Description</h3>
Description: The objective of this position is to coordinate the dispatch process for the delivery team, ensuring all paperwork, equipment, and orders are routed, loaded and ready for the Dispatch process on a daily basis. Provides management with an overview of dispatch/routing issues and troubleshoot as necessary to make sure all routes are dispatched. Co-ordinates dispatch of equipment to assigned Driver teams.
Hours: 3PM – 11:30PM Days: Sunday – Friday Off Saturday and one weekday
Hourly Rate $21.00
Required skills &amp; Abilities:
<ol>
<li>Ability to influence employees.</li>
<li>Attention to detail in all aspects of dispatch and routing process.</li>
<li>Organizational skills and leadership skills</li>
<li>Bi-lingual a plus; Spanish</li>
<li>Computer skills, including Word, Excel.</li>
</ol>
Accountabilities:
<ol>
<li>Set up, troubleshooting and prepping EPOD’s for daily routes.</li>
<li>Set-up, troubleshooting and prepping of Omnitracks for daily routes.</li>
<li>Set-up, troubleshooting and prepping of handhelds for the routes.</li>
<li>Creates the driver packets and assigns keys for routes.</li>
<li>Assigns E-LOGS to the Drivers for the daily assigned trucks.</li>
<li>Completes Daily Schedule for Delivery Operations at the end of the night.</li>
<li>Advising management of any emergency call-ins needed to complete routes on daily basis.</li>
<li>Assists with routing trucks as needed.</li>
<li>Dispatches the delivery team at appropriate times, assigns Helpers as needed and ensures all trucks dispatched on time.</li>
<li>Coordinating getting add-ons onto trucks ready for route dispatch.</li>
<li>Reviewing Daily Open Order Report to make sure all orders are loaded and ready for delivery.</li>
<li>Assists with Mid Shift Receiving</li>
<li>Supports Customer Service team with Mid Shift Cash and Carry prep and pickup.</li>
<li>Assists with scheduling of delivery team.</li>
<li>Assist with safety culture.</li>
<li>Any other duty that might be assigned from time to time.</li>
<li>Assures all tasks are performed according to company policies and procedures.</li>
<li>Interface with warehouse, delivery team, inventory, and customer service as needed.</li>
</ol>

Dispatch Clerk

<h3>Job Description</h3>
Description:LOGISTICS FOR THE INDUSTRIOUS. At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you. Monday through Friday 4:00PM to 1:00AM
POSITION SUMMARY

The Operations Clerk is responsible for providing customer service by building and maintaining relationships with customers and responding to their needs and expectations.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION
<ul>
<li> Foster and build relationships and opportunities for stability and long-term growth with customers by gaining an understanding of their expectations and specific preferences.</li>
<li> Book freight aggressively, with a sense of urgency, and in a manner that keeps every driver moving daily and eliminates layovers for more efficient and profitable operations.</li>
<li>Plan ahead by working with the planning group continuously throughout the day, booking as much freight as possible in advance. </li>
<li>Proactively identify potential service failures and work with planning and dispatch to remedy issues. </li>
<li>Communicate with customers regarding status updates as required by customers and provide solutions to problems that arise.</li>
<li>Enter data into the TMW system accurately and completely.</li>
<li>Understand and actively work with customer-issued scorecards to improve customer service and meet customer expectations </li>
<li>Ensure timely communication via phones, email, and satellite communication</li>
<li>Elevate any Driver associate needs, questions, or inquiries to the Operations Manager in a timely manner</li>
<li>Communicate proactively to the customer in cases of non-compliance to window times and delivery</li>
<li>Maintain regular and reliable attendance</li>
<li>Additional duties as assigned by Leadership and Customer.</li>
</ul>
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE
<ul>
<li> Monitor customer trailer pools and work with operations to adjust as needed.</li>
<li>Ensure that there are enough trailers in the pool to accommodate present and near future bookings.</li>
<li>Understand and monitor customer lane and volume commitments to book accordingly</li>
<li>Obtain and set pickup and delivery appointments when applicable.</li>
<li>Communicate any Customer changes or needs to the entire Operations and Sales teams; serve as the conduit internally for our Customers.</li>
<li>Comply with company policies and procedures and all applicable laws and regulations.</li>
</ul>
Requirements:
REQUIRED EDUCATION / EXPERIENCE
<ul>
<li>High School Diploma </li>
</ul>
PREFERRED EDUCATION / EXPERIENCE
<ul>
<li>Associates or bachelor’s degree in Operations, Logistics, or Transportation related fields </li>
</ul>
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.) 
<ul>
<li>Ability to work and communicate effectively with others promoting to promote a team environment that supports your coworkers.</li>
<li>Listen to problems first in order to gain a clear understanding and provide solutions to Customers. </li>
<li>Thrive in a fast paced, high volume work environment.</li>
<li>Possess the ability to accept constructive criticism from both external and internal sources. Learn from mistakes to improve your professional skills.</li>
<li>Possess basic computer skills.</li>
<li>Ability to communicate with many levels of personnel (internal and external) and strive for process improvement</li>
<li>Ability to resolve conflict and problems diplomatically and handle criticism positively without emotion </li>
</ul>
PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.) 
<ul>
<li>Proficiency in Microsoft Office products </li>
<li>Knowledgeable of TMW Office Suite product </li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Sit at a desk and operate a computer and telephone for most of your shift.</li>
<li>Walk the operations floor as needed to communicate with others</li>
</ul>
WORK ENVIRONMENT 
<ul>
<li>Fast paced and high volume</li>
</ul>
BENEFITS
<ul>
<li>Competitive Pay</li>
<li>Opportunity for career advancement</li>
<li>Generous Vacation / Paid Time Off</li>
<li>Paid Holidays </li>
<li>401K with company match from day 1</li>
<li>Medical, Dental, Vision</li>
<li>Basic and Supplemental Life Insurance</li>
</ul>

<h3>Job Description</h3>
Processes and dispatches Public Works service calls; responds to public inquiries and complaints; issues assigned City permits; and performs a variety of clerical duties in support of departmental operations.
Examples of Duties:
<ul>
<li>Provides customer service to the public in person and via telephone.</li>
<li>Responds to public works related inquiries, complaints, and requests for service.</li>
<li>Logs and processes maintenance requests pertaining to City water, sewers, streets, street lighting, traffic lights, parks, and recreation facilities.</li>
<li>Prioritizes and dispatches calls for service to appropriate Public Works personnel.</li>
<li>Assists contractors and City residents in locating utility lines and water/sewer mains.</li>
<li>Issues waste hauler permits, right-of-way permits, and backflow tester registrations.</li>
<li>Coordinates the issuance of fire hydrant meters to contractors working within City limits.</li>
<li>Orders departmental materials including concrete, sand, flex base, and topsoil.</li>
<li>Prepares, updates, and maintains work order, permitting, and other departmental records.</li>
<li>Conducts general clerical duties including answering incoming calls and processing mail.</li>
<li>Coordinates with other City departments regarding Public Work projects and activities.</li>
<li>Performs other duties as assigned or required.</li>
</ul>

Typical Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>One year clerical/customer service experience</li>
</ul>
Job Posted by ApplicantPro

Public Works Dispatch Clerk

<h3>Job Description</h3>
Van Dispatch Support ClerkJOB DESCRIPTION SUMMARYThe basic function of the Van Dispatch Support Clerk is to support the logistics department with the shipping of freight. The Van Dispatch Support Clerk performs a variety of logistical, clerical, basic accounting and administrative duties. REQUIREMENTSExperience:Requires a High School Diploma or equivalent. (with business classes preferred)At least (1-3) years’ experience in a clerical or administrative role.At least (1-3) years’ experience with MS Office applications; Excel, Outlook, PowerPoint, and Word. (Experience must include computer skills, word processing and spreadsheet knowledge)Required Skills / Abilities:Must be able to effectively communicate, in English, both verbally and in writing.Excellent interpersonal, teamwork and customer service skills.Strong knowledge of office procedures and basic accounting processes.Must have excellent time management skills.Must have excellent organizational skills.Must be highly detail oriented.Ability to work independently or in a team setting.Must have proficient computer skills. Must be available and willing to work Monday through Friday, 8am to 5pm. Dependable – attendance, being on time as well as being at work as expected is very important.ESSENTIAL FUNCTIONSFollows and complies with all policies, procedures, guidelines, rules, and regulations.Follow Customer Service Standards for Excellence. Each employee has the responsibility of representing the company to its customers in a way that reflects the image and reputation of a world-class customer service organization. As directed, in an accurate and in a timely manner, complete all work assignments and make the most effective use of their time and talent.Complete and oversee a variety of logistical, basic accounting, clerical and administrative duties such as data entry, recordkeeping, and communication activities.Utilize the company communication systems, (telephone, fax, email, and the delivery of all messages/information), utilize the company and department policies, and procedures, and meet specific objectives or as directed by the Supervisor.Successfully completes training and cross-training with other department personnel as directed by the Supervisor.Ensures that documented standards for routine office and safety procedures and/or systems are being followed.Meet all requirements needed to perform the essential functions, duties, and responsibilities of the position, to include physical requirements.Must have the skills and knowledge to keep all lines of communication open within the office. Ability to work with team members that have exact time deadlines and require end-of-the-month results under a heavy workload. Must possess knowledge of various filing systems.Be able to perform all essential functions, duties, and responsibilities of the position. DUTIES AND TASKSInput inbound freight loaded on trucks daily with loading dates and ETA’s.Input outbound freight coming into warehouse daily.Pull, create, complete and/or review Carrier Status Reports.Report daily loaded/unloaded freight on Truck Report and distribute.Match freight as it becomes available daily.Input/print all outbound bookings, dispatch cards and export cards daily/throughout the day.Input shipments in Load Builder.Send BOL’s to the other warehouses.Complete in or out warehouse charges on all carrier routed freight that has not been turned back.Help Export with unloading LTL drivers.Check in drivers on all commercial loads that the customer routed with them.Input shipments in the domestic web.File the export bookings in files each month.File the import loading papers and export flimsies for each month.File emails on all export shipments/Status Reports daily.Get drivers to sign, put disclaimers on BOL (carrier routed/LTL’s).Ensure to follow procedure when other port agents send drivers to pick up their freight, get card from Import and have ready for driver to sign card.Research invoices from LTL carriers that did not route.Complete and perform any other duties and responsibilities as assigned.

Van Dispatch Support Clerk

<h3>Job Description</h3>
Summary:
The Data Analyst will be responsible for analyzing and interpreting large datasets to provide valuable insights and recommendations to the business. They will work closely with cross-functional teams to gather and analyze data, develop reports, and provide customized solutions to help the organization gain a competitive edge.
Responsibilities:
<ul>
<li>Analyze large data sets using advanced statistical techniques and tools to uncover trends, opportunities, and insights.</li>
<li>Develop, maintain and analyze performance metrics and reports that support data-driven decision-making processes.</li>
<li>Collaborate with stakeholders to identify business questions and translate them into data and analysis requirements.</li>
<li>Develop models and algorithms to help optimize business processes and drive efficiencies.</li>
<li>Design and execute A/B tests and experiments to identify opportunities for optimization.</li>
<li>Identify data quality issues and help to develop solutions to improve data integrity, accuracy, and completeness.</li>
<li>Manage data collection, cleansing, and manipulation processes to ensure data is readily accessible and easy to work with.</li>
<li>Prepare and present data-driven reports and insights to stakeholders, highlighting key findings and recommendations.</li>
</ul>
Qualifications:
<ul>
<li>1+ years of relevant experience in data analysis, preferably in the Internet and New Media industry.</li>
<li>Proven experience in analyzing large and complex datasets using SQL, R, Python, or related tools.</li>
<li>Strong analytical, critical thinking, and problem-solving skills.</li>
<li>Excellent communication and collaboration skills, with the ability to work effectively in a team environment.</li>
<li>Experience with data visualization tools such as Tableau, Power BI, or related tools.</li>
<li>Knowledge of statistical modeling, hypothesis testing, and A/B testing methodologies.</li>
<li>Familiarity with data management and ETL processes.</li>
<li>If you are interested in this position, please send your resume, contact information and salary requirements to : <a href="mailto:application@jobsolutionsai.online" target="_blank">application@jobsolutionsai.online</a></li>
</ul>

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Night Dispatch Clerk/Data Analyst/Data Entry Clerk

<h3>Job Description</h3>
Benefits:
<ul>
<li>Company parties</li>
<li>Employee discounts</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
Benefits/Perks
<ul>
<li>Great Work Environment</li>
<li>Career Advancement Opportunities</li>
</ul>
Job Summary We are seeking an Office Clerk to join our team! As an Office Clerk, you will answer the phones, direct calls, and handle customer questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
<ul>
<li>Answer phones, assist customers with questions, and direct calls</li>
<li>Process incoming paperwork, make photocopies, and file paperwork</li>
<li>Sort mail and distribute it to the appropriate places</li>
<li>Maintain records, either physical or electronic, of business transactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
<li>Schedule appointments on technician routes based on appropriate drive times, service areas, and service types</li>
<li>Manage invoicing/billing for service appointments based on customer files and/or price sheets</li>
</ul>
Qualifications
<ul>
<li>Great customer service skills</li>
<li>Strong communication skills</li>
<li>Strong organizational and time management skills</li>
<li>Familiarity with computer programs, such as Microsoft Office and Adobe software</li>
<li>Familiarity with basic math and computing</li>
</ul>

Pest Control Office Clerk and Dispatch

<h3>Job Description</h3>
Salary: 
Job Summary
Kitting Clerk is required to perform the kitting function as indicated on work orders or in accordance with established procedures. Additionally, this role is expected to perform material handling to manage orderly warehouse operations. The kitting clerk is expected to assist in internal audits and maintain proper documentation of pulled or utilized parts.
Job Requirements Education: High School Diploma OR General Education Degree (GED). Experience: 1-3 months related experience and/or training; or equivalent combination of education and experience.
Other abilities:
<ul>
<li>Ability to read and comprehend instructions, short correspondence, and memos.</li>
<li>Ability to effectively communicate/present information in a one-on-one and small group situation to customers, clients, and other employees of the organization.</li>
<li>Ability to work independently with limited supervision.</li>
<li>Flexibility in working hours as required by workload and communication demands.</li>
<li>Ability to add, subtract, multiply, and divide in all unites of measure.</li>
<li>Demonstrate the Core Values of Miller Fabrication Solutions:</li>
</ul>
<ul>
<li>Accountable</li>
<li>Respectful</li>
<li>Coachable</li>
<li>Honest</li>
</ul>
Responsibilities
<ul>
<li>Properly mark all incoming parts control.</li>
<li>Accurately count all incoming parts.</li>
<li>Perform cycle count as needed.</li>
<li>Tag and put all incoming parts into their designated default bins.</li>
<li>Complete all traceability requirements for moveable parts.</li>
<li>Perform cycle counts as needed.</li>
<li>5S standards in department.</li>
<li>Build kits according to bill of material (BOM) as dictated by the dispatch list and supervisor/crew leader.</li>
</ul>
Safety Requirements
<ul>
<li>Employee will give full attention to all tasks.</li>
<li>Employee will follow all safety policies/practices/guidelines and will ensure all safety requirements are met or exceeded when performing all tasks.</li>
<li>Employee will work to identify hazards and unusual circumstances and will assist in the continual improvement of safety practices and procedures.</li>
<li>Employee will participate in safety training programs.</li>
<li>Employee will ask questions, share and apply learning.</li>
<li>Employee will request help (if needed) to do all work safely.</li>
</ul>
Personal Protection Equipment (As required in production area). All personal protection equipment will be provided with the exception of steel-toed footwear.

Kitting Assembly Clerk

<h3>Job Description</h3>
Description:
POSITION OVERVIEW
· Receives all incoming calls, answer all emergency calls, submit work orders in the computerized maintenance management system (CMMS), notifies responsible section concerning work orders, maintain appropriate records and conduct necessary training
· Assumes the responsibility for answering calls and submitting a variety of work orders into a CMMS
· Assists in responding to emergency and non-emergency work order requests, creating and submitting work orders, notifying the responsible section of the work orders, and any other work order request activities as necessary to conduct the daily activity at VA San Diego Healthcare System (VASDHS)
· Clerks must answer within five (5) rings. The clerk shall query the caller in detail to determine the nature of the inquiry, record needed information for submitting work order requests
· Accurately records details of service requests, including relevant information such as location, issue description, and priority level.
· Communicates with maintenance personnel to assign and dispatch work orders promptly.
· Provides updates to requestors on the status of their service requests.
· Conducts routine reviews of completed work orders to ensure accuracy and completeness.
· Reports any discrepancies or issues to the appropriate personnel.
· Processes all calls in a most courteous and professional manner, giving a favorable impression of the Department of Veterans Affairs at all times, assuring compliance of Federal and VA Medical Center policy on Release of Information, safeguarding any and all patient information in compliance with the Privacy Act of 1974. Collect calls are only to be accepted in the event of an emergency. 
Requirements:
MINIMUM REQUIRED SKILLS/EXPERIENCE:
· Previous experience in telephone operating experience, of which one year involved working on a helpdesk work which required a knowledge of organization
· Proficient in using office software (e.g., Microsoft Office, Excel).
· Strong organizational and time-management skills.
· Effective communication and interpersonal abilities.
· must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing work condition

Work Order Clerk

<h3>Job Description</h3>
Salary: $16-$18 Hourly DOE
The basic function of the Administrative Clerk (Sales Department) is to provide the support functions to enable the efficient operations of the Sales Department.
REQUIREMENTS
Experience:
<ul>
<li>Requires a High School Diploma or equivalent.</li>
<li>At least 2 years’ experience in a clerical position</li>
</ul>
Preferred:
<ul>
<li>2 years’ experience in the Transportation, Freight, Supply Chain and/or Logistics Industry</li>
<li>2 years’ experience working in a larger company</li>
</ul>
Required Skills / Abilities:
<ul>
<li>Ability to read, write, and speak English at a level that allows the completion of any required task and customer communications in a legible, thorough, and logical manner and to communicate with Customers and Office staff</li>
<li>Ability to speak and write Spanish is an asset</li>
<li>Ability to meet procedural and quality requirements</li>
<li>Ability to work to, and meet, short and required deadlines</li>
<li>Ability to understand and internalize instructions and standard processes and procedures</li>
<li>Ability to shift from one task to another in a timely and efficient manner</li>
<li>Ability to work cooperatively with co-workers and Supervisors</li>
<li>Dependable – attendance, being on time as well as being at work as expected is very important</li>
<li>Exceptional time management skills focused on outcomes</li>
<li>Experience with CRM software is an asset</li>
<li>Excellent interpersonal, teamwork and customer service skills</li>
<li>Good interpersonal and communications skills</li>
<li>Must have excellent organizational skills</li>
<li>Must be highly detail oriented</li>
<li>Must be proficient in MS Office applications: Excel, Outlook &amp; Word</li>
<li>Must be available and willing to work Monday through Friday, 8am to 5pm</li>
</ul>
DUTIES AND RESPONSIBILITIES
<ul>
<li>To successfully meet deadlines within the time allocated</li>
<li>Effectively utilize the company communications systems including telephone, fax, email, delivery of messages, and others that may be required and/or changed from time to time.</li>
<li>To document activity according to procedure through the company CRM, and/or such tools as may be required from time to time</li>
<li>To provide all documentation and records, whether electronic or paper, as required and within the timelines required</li>
<li>To manage personal calendar in a way that ensures that all daily and/or weekly and/or monthly tasks are completed as required.</li>
<li>To represent the Tri Star Freight System professionally and ethically in all interactions with Customers, Prospects, Vendors, and colleagues</li>
<li>To schedule personal time off in advance.</li>
<li>To dress appropriately and professionally for work, when at the office or customer facing</li>
<li>To provide the Sales Manager a solution, or series of potential solutions, to any identified issue </li>
<li>To maintain an exemplary company image on the job through quality interactions with customers, taking personal pride in work, and maintaining a tidy work area</li>
<li>To be responsible for appropriate care and maintenance for all Company equipment, software, and materials under your use</li>
<li>To attend any mandatory Departmental and/or Company Meetings as directed by the Sales Manager</li>
<li>To comply with company policies and procedures, written or informal, as applicable</li>
<li>To be willing to learn new practices, training, cross-training, and skills as required to keep up to date with best practices as defined and amended by the Company from time to time.</li>
<li>Communicate with Dispatch and Logistics Departments in a timely, clear, and professional manner.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>The physical demands described here are those that must be met by the employee to successfully perform the essential functions of this job.</li>
<li>BODY POSITIONS:  While performing the duties of this job, the employee is regularly required to sit for long periods of time.</li>
<li>BODY MOVEMENTS:  The employee must have a full range of body movements including use of hands and fingers, to handle or feel objects, operate computers, write documents, and reach with hands within arm’s length, kneel and crouch.</li>
<li>BODY SENSES:  Must have command of all five senses: sight, hearing, touch, smell, and taste.  Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.  </li>
<li>STRENGTH:  Must have the ability to occasionally lift 15 pounds.</li>
</ul>
WORKING CONDITIONS
<ul>
<li>This position will be working primarily indoors in a climate-controlled, smoke-free office environment, but it also requires the employee to be in the warehouse on an infrequent basis. The position may also require the employee to run errands outdoors from time to time. From this movement (outdoors and warehouse), the employee will encounter varying weather conditions and temperatures. </li>
<li>The noise level in the work environment may range from low to medium.</li>
</ul>
BENEFITS:
<ul>
<li>Medical insurance (Company contributes towards cost of premiums)</li>
<li>Dental and Vision Plans</li>
<li>Short Term Disability, Cancer, Accident, Hospitalization, Critical Illness, etc. offered </li>
<li>100% Company Paid Long Term Disability</li>
<li>100% Company Paid Basic Term Life, $25K policy with matching AD&amp;D $25K policy</li>
<li>100% Company Paid Profit Sharing – fully vested on Year 7</li>
<li>Ten (10) Personal Days off after one year of continuous service</li>
<li>8.0 hours of Preventative Health Leave per year – available after one year of continuous service</li>
<li>Paid holidays</li>
<li>Paid day off on birthday</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
</ul>
Work Location: In person

Administrative Clerk (Sales Department)

<h3>Job Description</h3>
Midwood EMS is seeking new and experienced Paramedics to work from our Brooklyn Base located in Coney Island.
WHY WORK WITH MIDWOOD EMS:
<ul>
<li>$1000 Sign-On Bonus for Full-Time Employees</li>
<li>Flexible Schedules</li>
<li>Weekly Paychecks</li>
<li>Paid Time Off</li>
<li>Professional Work Environment</li>
<li>Friendly, Dedicated Coworkers</li>
</ul>
EMT-Paramedics must possess current:
<ul>
<li>New York State Certified EMT Paramedic Card</li>
<li>REMSCO/REMAC Paramedic Certification</li>
<li>New York State drivers license (if required)</li>
<li>Any and all other requirements for the position as determined by the New York State Department of Health or other regulating agency or statute. </li>
</ul>
The crew member who acts as the patient care attendant is responsible for all aspects of patient care, beginning with preparation of the patient compartment of the ambulance at the start of the shift.
The duties of the crew include but are not limited to:
Arrival for tour of duty:
The crew must arrive on time, in proper uniform, neat and clean and in possession of a New York State Emergency Medical Technician Certificate. Personal patient care equipment when present, must be in good working order and clean. Persons who do not meet these criteria will not be allowed to start work.
Prior to departing the garage ‑ the crew must :
<ul>
<li>Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage. </li>
<li>Ensure access to and egress from the patient compartment via the rear and side doors.</li>
<li>Clean the patient compartment and equipment as necessary </li>
<li>Complete the inventory check sheet (Part 800 list). </li>
<li>Replace damaged or missing items. </li>
<li>Present the signed, dated check‑out sheet to the supervisor. </li>
</ul>
The crew is responsible to ensure that the ambulance is at all times in compliance with Sections 800.22, 800.23 and 800.24 of the New York State Department of Health regulations and applicable OSHA regulations. All patient care equipment must be clean and sanitary (except when sterile is required) and all equipment must function properly. Failure to carry out this responsibility will result in disciplinary action.
During the tour of duty ‑ the attendant must :
<ul>
<li>Respond to all calls as directed by the dispatcher. </li>
<li>Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols. </li>
<li>Secure pertinent information and records from the discharge clerk or RN at the transferring facility. </li>
<li>Introduce themselves to the patient and call the patient by proper name e.g., Mrs. or Mr. </li>
<li>Tell the patient what is happening and where the patient is going. </li>
<li>Transport all patients on the stretcher. </li>
<li>Carry all patients to and from the ambulance ‑ none are to walk. </li>
<li>Carefully monitor all patients during transport. </li>
<li>Record changes in patient's condition during transport. </li>
<li>Alter patient care in accordance with changes in the patient's condition. </li>
<li>Take all patients to their assigned room at a medical facility or to their apartment on discharge. </li>
<li>Patients are never to be left at the door. </li>
<li>Properly complete the patient care record. </li>
<li>Properly complete all company paperwork and obtain all necessary signatures for billing purposes. </li>
<li>Report with the patient and records to the appropriate person at the receiving facility. </li>
<li>Maintain professional demeanor and courteous interaction with all medical facility staff. </li>
<li>Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy. </li>
<li>Return the patient compartment to a condition of readiness for the next call. </li>
<li>Notify dispatch of any change in patient’s destination. </li>
</ul>
Quality patient care is the primary goal of our company. All PCRs are subject to retrospective review by our Quality Assurance manager. Deficiencies in recording or in patient care will be promptly addressed in accordance with our current company Quality Assurance policy.
State Inspections:
Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot.
In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance.
At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection.
In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action.
Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken.
End of tour:
The crew must return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor. All paperwork as well as a report of any problems encountered during the tour will be reported to the supervisor.
The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients.
Additional Responsibilities:
<ul>
<li>Completes required in service training.</li>
<li>Maintains state and local certification.</li>
<li>Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations.</li>
<li>Ensures that the assigned ambulance is equipped in accordance with applicable regulations.</li>
<li>Performs ALS patient care in accordance with regional and state protocols.</li>
<li>Records patient care on proper forms.</li>
</ul>
Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A
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34 dispatch-clerk Jobs