field_job_occupational_field_parents_all

job_organization_name

field_job_employment_type

The Marion County Health and Human Services Department is in search of an experienced clerical professional to join our team as an Office Specialist 3 within Adult Mental Health Services. The ideal candidate will have both a clear understanding and high level of skill in clerical functions including; Immediate/advance level in Word and Excel including extracting and manipulating data, attention to detail, organization skills, ability to make independent judgments, effective communication, promote team work and excellent customer service. You will serve as a back-office support and help to promote a positive environment for the department, as you work closely with key staff to meet program goals and guidelines. If you enjoy a fast paced, diverse workday and enjoy growing your skills, this may be the opportunity that you are looking for! New employees typically start at Step 1 of the pay scale ($20.05/hour).
GENERAL STATEMENT OF DUTIES Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion; acts as lead worker of a specific clerical function overseeing the work of others; and performs other related duties as assigned.
SUPERVISION RECEIVED Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals.
SUPERVISION EXERCISED Supervision of other employees is not a responsibility of positions in this classification; however, exercises lead direction over other clerical or office staff.
Typical Duties - Duties include, but are not limited to the following
Clinical/Administrative Support 
<ul>
<li>Provides administrative assistance to program and clinical supervisors and clinical staff.</li>
<li>Assists clinical supervisors with highly confidential and sensitive personnel issues, recruitment processing, re-classification studies, opening of new positions, processing of performance evaluations, and other personnel concerns.</li>
<li>Consults with clinical supervisors to coordinate and monitor implementation of projects; interprets and acts as resource on program policies and procedures.</li>
<li>Acts as primary support staff to process subpoenas requests, following Marion County Health and Human Services Department subpoena policy.</li>
<li>Oversees and facilitates confidential record request(s) per HIPAA requirements from outside agencies. Performs flow of record requests from receipt, logging, clinical/supervisor oversight and approval (if needed) to the photocopying and preparing confidential record request mailing/invoicing.</li>
<li>Recalls records from archiving. </li>
<li>Uses problem-solving methods to make system improvements and support clinical staff with caseload management.</li>
<li>Runs report to monitor intake enrollments for correct insurance data weekly. Initial billing information has already been faxed by Centralized Intake (CI) staff to the Billing Team for set up of coverage screens. May double check insurance information in the Medicaid Management Information System (MMIS).</li>
<li>Runs, tracks, updates and distributes reports.</li>
<li>Verifies release of information (ROIs) forms and updates information in electronic health record (EHR), as needed.</li>
<li>Acts as liaison with the billing team to resolve data entry/billing issues.</li>
<li>Scans, uploads and names (using designated naming convention) documents into the EHR. </li>
<li>Updates information of individuals in service (i.e. change of address, phone numbers, emails, PCPs, etc.)</li>
<li>Serves as floor monitor.</li>
<li>Creates and maintains Excel spreadsheets, Word documents, presentations, etc. as requested.</li>
<li>Assists with creating policies and procedures, as requested. Prepares and distributes updated organizational policies and procedures.</li>
<li>Assists with onboarding of new staff.</li>
<li>Schedules/coordinates meetings and conferences. Sends reminder notices for upcoming meetings/events.</li>
<li>Assists with setup of telehealth video platform accounts (i.e. Dr Cloud Zoom).</li>
<li>Shares responsibility for the following: creating and maintaining phone lists and staff names on mailboxes and in/out board, maintaining and resolving problems/issues with county/state cars, setting up video meetings as requested, picking up and distributing faxes, sending reminder notices for upcoming meetings/events, setting up laptops/equipment for groups/meetings, maintaining supply of paper in machines (i.e. copier, fax, etc.), scheduling/coordinating meetings and conferences, and maintaining lockbox for purchasing card and office keys.</li>
<li>Acts as notary representative for staff.</li>
</ul>
Fiscal Duties/Payroll
<ul>
<li>Oversees petty cash and related records.</li>
<li>Receives cash/checks for the department, reconciles and submits bank deposits per cash control policy.</li>
<li>Reconciles receipts/log of payments and deposits per cash control policy.</li>
<li>Processes, audits and submits bi-monthly payroll for ABH. (Includes proofing for errors, facilitating corrections on initial timecard, obtaining supervisor signatures, submission to administration. Also responsible for corrections after submission with both staff and supervisors). Distributes electronically and audits bi-monthly time sheets.</li>
<li>Distributes paychecks/deposit vouchers and maintains confidentiality.</li>
</ul>
Purchasing Agent/Accounts Payable and Receivable
<ul>
<li>Orders primary office supplies from Office Depot using designated purchasing card using the on-line ordering system. Tracks and maintains needed office supplies. Enters purchase information into Works, submits summary monthly and checks for completeness and supervisor's signature on order request (or approval/authorization form) and monthly report. Submits to direct supervisor for their sign off in Works.</li>
<li>Process requests and reimbursement requests for staff training using Pcard.</li>
<li>Completes purchase requisition form for other department supply orders and submits to accounts payable.</li>
<li>Orders printing orders, business cards, forms, books/magazines/education materials, as requested. Assures that items are priced correctly, charged to the proper cost center/account number, then routed to administration for payment. Signs off and submits bills for payment.</li>
<li>Discusses with clinical/program supervisor any problems with any of the payables.</li>
<li>Serves as contacts for P-cards at Silverton Rd Ste B. Signs in and out P-cards to staff and supervisors.</li>
</ul>
Other Duties
<ul>
<li>Provides secretarial support function for program manager, program supervisor, senior office manager, and office manager.</li>
<li>Runs monthly reports from Electronic Health Record (EHR) and distributes electronically to supervisors and staff as requested for all Adult Behavioral Health Programs/Stepping Stones/Horizon House. Runs reports/queries (i.e. open encounter, annual review and caseload reports) to ensure accuracy and proper billing of data entered by clinical staff in BH service areas of ABH and Stepping Stone/Horizon House.</li>
<li>Performs data entry.</li>
<li>Assists with front desk back up and reminder calls, as needed.</li>
<li>Provides reception and medical records assistance.</li>
<li>Track and maintain equipment list for ABH.</li>
<li>Primary contact that facilitates scheduling of Pre-Admission Screening Resident Reviews (PASRRs) between nursing/medical facilities and evaluators. Facilitates scheduling of PASRRs between nursing/medical facilities and evaluators. </li>
<li>Submits PASRR reports to Office of Mental Health and Addictions Services (OMHAS) according to Oregon Administrative Rules (OARs).</li>
<li>Performs other job duties as assigned by supervisor.</li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Graduation from high school, or equivalent; AND</li>
<li>Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR</li>
<li>Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.</li>
SPECIAL REQUIREMENTS
<ul>
<li>The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; Some knowledge of: techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities.
Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments.
PHYSICAL REQUIREMENTS Sits; stands; moves about the work area; bends forward; stoops; lifts up to 30 lbs.; pushes and pulls up to 5 lbs.; carries up to 15 lbs.; moves carts weighing up to 50 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be exposed to dust and office chemicals.
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Office Specialist 3 - Adult Outpatient Mental Health

<h3>Job Description</h3>
DescriptionCompany: Promotion PiaLocation: Miami, FL Pay Range: $950 - $1250 weekly On site About Promotion Pia: In a world that is dominated by digital content, brands and businesses can only achieve influence by engaging audiences in a more personalized and powerful way. At Promotion Pia we believe in making an impact, hence our name. The specialists at our agency believe in creativity, planning, collaboration and insight-led thinking. Job Description: We are seeking a diligent and customer-oriented Data Entry Customer Representative to manage customer data and provide support to our clients. The ideal candidate will have excellent attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment. As a Data Entry Customer Representative at Promotion Pia, you will play a crucial role in ensuring accurate and efficient data entry while delivering excellent service to our clients.
Key Responsibilities
<ul>
<li> Input and update customer information, orders, and inquiries into the company's database accurately and efficiently. Ensure that all data entry tasks are completed in a timely manner and meet quality standards.</li>
<li> Provide professional and timely support to clients via phone, email, or other communication channels. Assist clients with inquiries, requests, and issues, and ensure that all concerns are addressed promptly and satisfactorily.</li>
<li> Assist with processing client orders, including entering orders into the system, verifying order details, and coordinating with other departments to ensure timely fulfillment and delivery.</li>
<li> Investigate and resolve customer complaints and issues in a courteous and efficient manner. Escalate complex or unresolved issues to appropriate personnel for further assistance and follow-up.</li>
</ul>
Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent required; additional education or training in customer service or data entry is a plus.</li>
<li>Prior experience in customer service, data entry, or related roles preferred.</li>
<li>Excellent attention to detail and accuracy in data entry and record-keeping.</li>
<li>Strong communication and interpersonal skills, with a customer-focused mindset.</li>
<li>Proficiency in Microsoft Office suite (Word, Excel, Outlook) and data entry software.</li>
<li>Ability to multitask and prioritize tasks in a fast-paced environment.</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
<li>Opportunities for professional development and growth</li>
<li>Collaborative and supportive work environment</li>
<li>Health benefits package</li>
<li>Paid time off and holidays</li>
</ul>

Data Entry Customer Representative

<h3>Job Description</h3>
DescriptionJob Title: Data Entry Customer Representative Company: Talkishco Location: Dallas, TX About Talkishco:  At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation.
 Job Description: We are seeking a proactive and organized Data Entry Customer Representative to assist with managing customer data and providing support to our customers. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. As a Data Entry Customer Representative at Talkishco, you will play a key role in ensuring accurate and timely data entry while delivering excellent service to our customers.
Key Responsibilities
<ul>
<li>Input and update customer information and interactions into the company's database accurately and efficiently. This includes but is not limited to customer inquiries, orders, complaints, and other relevant information.</li>
<li> Provide timely and professional support to customers via phone, email, chat, or other communication channels. Assist customers with inquiries, issues, and requests, and ensure that all concerns are addressed promptly and satisfactorily.</li>
<li>: Assist with processing customer orders, including entering orders into the system, verifying order details, and coordinating with other departments to ensure timely fulfillment and delivery.</li>
<li> Investigate and resolve customer complaints and issues in a courteous and efficient manner. Escalate complex or unresolved issues to appropriate personnel for further assistance and follow-up.</li>
</ul>
Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent required; additional education or training in customer service or data entry is a plus.</li>
<li>Prior experience in customer service, data entry, or related roles preferred.</li>
<li>Strong attention to detail and accuracy in data entry and record-keeping.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Customer-focused mindset with a commitment to delivering exceptional service.</li>
<li>Ability to multitask and prioritize tasks in a fast-paced environment.</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
<li>Opportunities for professional development and growth</li>
<li>Collaborative and supportive work environment</li>
<li>Health benefits package</li>
<li>Paid time off and holidays</li>
</ul>

<h3>Job Description</h3>
DescriptionJoin Our Team at Web Craft Stylers!  Are you ready to embark on a rewarding career as a Warehouse Worker? Look no further – we have the perfect opportunity for you! Schedule: Monday to Friday, 8 hours a day Salary Range: $17.50 to $19.30 per hour Location: Reno,NV We are currently seeking a detail-oriented and organized individual to join our team as a Data Entry Customer Representative. In this role, you will play a crucial part in maintaining and updating our customer database, ensuring accuracy and timeliness. As a Data Entry Customer Representative, you will also be responsible for providing exceptional customer service and support. This is an excellent opportunity for someone looking to build their career in customer service and data entry. Key Responsibilities
<ul>
<li>Enter and update customer information in our database accurately and efficiently</li>
<li>Conduct regular data audits to identify and correct any errors or discrepancies</li>
<li>Respond to customer inquiries promptly and professionally via phone and email</li>
<li>Assist in resolving customer complaints, ensuring customer satisfaction</li>
<li>Collaborate with internal teams to ensure customer information is up-to-date and accurate</li>
<li>Generate customized reports and provide data analysis as required</li>
<li>Maintain a high level of data confidentiality and security</li>
</ul>
Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent; additional education in business administration or related field is a plus</li>
<li>Proven experience in data entry, customer service, or a related field</li>
<li>Excellent attention to detail and accuracy</li>
<li>Strong communication skills, both written and verbal</li>
<li>Proficient in Microsoft Office Suite and data entry software</li>
<li>Ability to multitask and manage time effectively</li>
</ul>
Why Join Us?
<ul>
<li>Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Employee Discount</li>
<li>Flexible Schedule</li>
</ul>

<h3>Job Description</h3>
DescriptionWe have developed a team that is passionate about making a statement in the marketing industry with a unique approach. Our company is always growing, with goals of expanding our offices beyond the US
 Job Title: Data Entry Customer Representative Job Overview: We are seeking a detail-oriented and customer-focused individual to join our team as a Data Entry Customer Representative. In this role, you will be responsible for accurately entering customer information into our database system and providing exceptional customer service.
Pay: $38500- $49000 per year  Job: Full time  Key Responsibilities
<ul>
<li>Accurately enter customer information into the database system</li>
<li>Verify and update customer records to ensure accuracy and completeness</li>
<li>Respond to customer inquiries via phone and email</li>
<li>Resolve customer issues and provide appropriate solutions</li>
<li>Assist with data analysis and reporting as needed</li>
</ul>
Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent</li>
<li>Proven experience in data entry or a related field</li>
<li>Excellent attention to detail</li>
<li>Strong customer service skills</li>
<li>Proficient computer skills, including Microsoft Office Suite and data entry software</li>
<li>Ability to multitask and prioritize work effectively</li>
</ul>
Benefits
<ul>
<li> 401(k) Matching</li>
<li> Dental Insurance</li>
<li> Disability Insurance</li>
<li> Employee Assistance Program</li>
<li> Employee Discount</li>
<li> Flexible Schedule</li>
</ul>

<h3>Job Description</h3>
Comfort Keepers is looking for a customer service representative to join our team in our Ohio office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
<ul>
<li>Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.</li>
<li>Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.</li>
<li>Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li>
<li>Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree or equivalent</li>
<li>1-2 years proven experience in supporting client success</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to address complaints and issues with effective solutions and a positive attitude</li>
<li>Passion for delighting customers with above and beyond service</li>
<li>Excellent time-management and prioritization skills</li>
<li>Familiarity with CRM system</li>
</ul>
 
About Comfort Keepers:At Comfort Keepers, we are dedicated to Elevating the Human Spirit. Our caregivers provide uplifting in-home care that positively impacts the lives of our clients and their families.
 
Comfort Keepers is a In Homecare organization dedicated to provide our clients with the highest level of quality of life that is achievable. We shall treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.
As a caregiver on our team, you will provide one-on-one assistance to seniors in the comfort of their own homes to elevate the human spirt!
Comfort Keepers benefits include     $20.00-$25/hourly     Work close to home     Flexible and regular available hours     Health and Dental benefits available     Continued training opportunities     Caregiver recognition program     Create a lasting bond and make a difference in a senior’s life.
start your rewarding with Comfort Keepers today. Apply now!
By applying to this position, you understand that we may contact you via SMS text message, in which data rates may apply. Should you want to apply, but are not willing to accept text messages, please call our office directly.
This Customer Service Representative position is open at our  Office Located at, 400 Main street,Belpre, Ohio 45714. Our office serves Alexandria Virginia and surrounding area and this position may require travel to those areas. Life is short. Work somewhere awesome! Learn more here: <a href="https://www.comfortkeepers.com/offices/virginia/alexandria/careers" target="_blank">https://www.comfortkeepers.com/offices/virginia/alexandria/careers</a>
Powered by JazzHR
EYBPR9GbTJ

Customer Service Representative / Data Entry

<h3>Job Description</h3>
Why work with us? When Chris Mechanical Services started in 2006, we had one goal in mind - providing local families with comfort solutions that fit not only their lifestyle but their pocketbook. We are a family-owned-and-operated business, and for that reason, we like to create a positive and encouraging environment when you are here. At Chris Mechanical Services, we take pride in offering a unique and fulfilling work experience that prioritizes our employees' well-being and fosters a relaxed yet dynamic work environment. Here are some reasons you should consider joining our team:
<ul>
<li>Relaxed Environment - We have cultivated a supportive culture that encourages open communication, collaboration, and a friendly team environment. Our approachable management team ensures everyone feels valued and appreciated.</li>
<li>Many Long-Term Employees - One of the hallmarks of a great company is the loyalty of its employees. We are proud to say many of our team members have been with us for years. This is a testament to our commitment to creating a positive and nurturing environment where employees thrive and grow</li>
<li>Great Work/Life Balance - We firmly believe that a healthy work/life balance is essential for overall well-being and long-term success. Many HVAC companies make you give up your weekends instead of being with friends and family. Here at Chris Mechanical, weekend work is optional as we want you to enjoy your free time!</li>
<li>Avoid Burnout - Our management team discourages overworking and ensures that workloads are manageable and realistic. We promote a stress-free work environment, allowing you to perform your best without experiencing burnout.</li>
</ul>
To learn more, please visit our website at: <a href="https://chrismech.com/" target="_blank">https://chrismech.com/</a>
What we offer:
<ul>
<li>50% employer-covered medical insurance</li>
<li>401k with a 3% company match</li>
<li>2 weeks PTO</li>
<li>2 sick days</li>
<li>6 paid holidays</li>
<li>Come gather at our annual Christmas party!</li>
<li>Wrap up the end of summer and celebrate with our team!</li>
<li>Company supplied water bottles, Gatorade, and snacks</li>
<li>Paid training is offered through our distributors to help you learn and grow your career</li>
<li>Career Advancement Opportunities</li>
<li>Opportunity for bonuses through quarterly competitions!</li>
</ul>
Compensation: $23.00/hr to $28.00/hr depending on experience
Hours: 7:30 am to 4:00 pm or 8:00 am to 4:30 pm with a half-hour lunch
Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>3 + years of experience in customer service</li>
<li>Professional phone skills</li>
<li>Energetic personality</li>
<li>Strong proficiency in MS Office</li>
<li>Highly organized and detail-oriented</li>
<li>Ability to multitask</li>
<li>Must be able to work independently</li>
</ul>
Responsibilities:
<ul>
<li>Responding to customer inquiries via phone and email</li>
<li>Speak to vendors and customers about billing</li>
<li>Update customer profiles as information is received</li>
<li>Type service contract proposals for new customers</li>
<li>Identifying opportunities to promote additional services, maintenance plans, or upgrades to customers</li>
<li>Order parts for special orders</li>
<li>Follow up on all pending and recommended work with customers and technicians</li>
<li>Addressing customer concerns, complaints, or issues in a professional and timely manner</li>
<li>Follow up with customers after service appointments to ensure satisfaction</li>
<li>Update vendor files</li>
<li>Enter invoices in the system</li>
</ul>

Customer Service/Data Entry Representative

<h3>Job Description</h3>
Jr. Account Manager – Entry Level 
Blue Star Glass: Founded in 2007, Blue Star Glass, Inc. is a commercial architectural glass fabricator located in Central New Jersey. Servicing NJ, NYC Metro Area, NY, PA, CT &amp; MA, Blue Star Glass has quickly grown to be one of the Northeast’s leading glass fabricators. With top-of-the-line American and European equipment, Blue Star Glass is proud of its superior quality and efficient work capacity. Blue Star Glass looks forward to continued growth, through new technologies and products, an excellent work force and regional expansion in years to come. 
Blue Star Glass is seeking a full-time Customer Service Representative (Entry Level). The position is responsible for assisting client needs by processing orders, providing product and company capability information, liaising between customers and Estimation Department, liaising between customers and Shipping Department, working with Production Department to ensure timely completion of orders. As a Customer Service Representative, you will be a primary face of the company, interacting with leading architects, designers and contractors daily.
<a href="http://www.bluestarglass.net" target="_blank">www.bluestarglass.net</a>
Essential Duties and Responsibilities
<ul>
<li>Communicate with customers regarding orders, production, pricing, quotes, company capabilities and product information.</li>
<li>Accurate entry of customer orders into our order entry software, verify accuracy and communicate confirmations to customers.</li>
<li>Ensure customer acknowledgements of orders and technical documents are accurately. received/recorded as well as all necessary customer signatures prior to order acceptance.</li>
<li>Process quotes and liaise between Estimation Department and Customers to ensure timely adherence to project cut-offs.</li>
<li>Accurately track customer interactions through fax, email and phone.</li>
<li>Coordinate with production teams to meet customer deadlines.</li>
<li>Assist with and resolve customer inquiries regarding service delays, delivery status, re-orders, and working with clients and co-workers collaboratively to ensure best resolution to the problem.</li>
<li>Track production status to ensure timely execution of orders.</li>
<li>Answer telephones and other customer correspondence promptly.</li>
</ul>
Customer Service Representative Requirements
<ul>
<li>Associates degree or above, Bachelors degree preferred.</li>
<li>Outstanding communication skills, both verbal and written.</li>
<li>Ability to juggle multiple projects at once.</li>
<li>Attention to detail; good memory.</li>
<li>Ability to work in team environment.</li>
<li>Highly organized, self-starter with the ability to think on their feet.</li>
<li>1+ years’ experience previous customer experience.</li>
<li>Experience in glass industry a significant plus but not required</li>
<li>Strong computer skills: Microsoft Excel, Word, Outlook, CAD experience is a plus.</li>
<li>Strong eagerness to improve, learn and grow within the industry.</li>
<li>Customer-Centric.</li>
</ul>
Blue Star Glass is growing rapidly and we are always seeking competitive and highly motivated candidates. If you are a candidate with a proven track record of success, immense desire to learn and grow with a fast moving company, we want to hear from you! This is an unparalleled opportunity where you will have the chance to truly make a real impact in the business and learn much along the way.
Powered by JazzHR
xLOYlCRFsO

<h3>Job Description</h3>
 The Customer Service Representative’s primary responsibility is to provide customer service to both internal and external customers. They understand the wide variety of label solutions we provide and exhibit deep product expertise, highly responsive and professional communication, creative problem solving and effective coordination of internal resources to define and service our customers’ needs.
Responsibilities:
Provide customer service which includes take customer orders, provide pricing information, perform consultative sales and monitor service on requests and shipments. Anticipate customer needs, suggest alternatives and solve problems by resolving customer issues competently and appropriately. Answer detailed customer questions, interpret customers’ specifications and provide technical product support. Provide prompt, courteous and knowledgeable service to all customers external as well as internal. Update customers as required via phone, email and web-based channels. Provide a high level of accuracy on order documentation. Suggest improvements to business processes and procedures when applicable to benefit the corporate goals as well as key stakeholders. Perform related duties as required.
Requirements:
Exceptional oral and written communication skills. Three plus years of related customer service work experience. High level interpersonal skills to build strong work relationships with internal and external customers. Detailed Oriented with demonstrated ability to multi-task. Proficient in MO and the ability to learn ERP software system. Manufacturing experience is a plus.
 
Powered by JazzHR
o8vCVsLUVS

<h3>Job Description</h3>
The CSR must be comfortable with Microsoft Office (Word, Outlook, and Excel), internet navigation, and quick to learn new software programs. Attention to detail, good math skills, writing skills, professional phone mannerisms, and good communication skills are essential. Extensive use of phone &amp; computer in a fast-paced, multi-tasked environment.   
DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Taking orders primarily through phone, web, and fax  </li>
<li>Develop and manage effective relationships with all potential and existing clients  </li>
<li>Resolve and respond to support questions  </li>
<li>Work with appropriate personnel on customer service issues   </li>
<li>Assist accounting with investigating credit requests and processing credit memos.  </li>
<li>Assist operations with collecting RMAs, researching invoices working with Inventory and Ops to handle the day-to-day credits. </li>
<li>Assist transportation with collecting and scanning invoices and assuring that each invoice is accounted for and turned in to accounting. </li>
<li>Filing old invoices and credit memos and storing away documents </li>
<li>Perform other duties as assigned.  </li>
</ul>
KNOWLEDGE, SKILLS, AND ATTRIBUTES:  
<ul>
<li>Proficient with Microsoft Office  </li>
<li>Detail Oriented and highly organized  </li>
<li>A friendly, professional telephone demeanor and prior experience as a customer service representative are preferred.  </li>
<li>Excellent written and communication skills  </li>
<li>One year of Computer operating experience.  </li>
<li>Bilingual (Spanish) is a plus  </li>
</ul>
Powered by JazzHR
v1ERaCiMAE

2,723 data-entry-representative Jobs