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Job Description 
What's in it for you as a Contact Center Representative:
<ul>
<li>Hybrid position</li>
<li>Training and ongoing coaching to learn highly desired skills for career development. </li>
<li>Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways.  </li>
<li>Greater Good: 16 hours paid volunteer time per year</li>
<li>Full Benefits Package: 401k, Medical, Dental, Life, 12 paid holidays, Paid Time Off</li>
</ul>
The Basics as a Contact Center Representative:
<ul>
<li>Monday - Thursday, 8:00 am - 5:00 pm</li>
<li>Rotating Fridays, 9:00 am - 6:00 pm</li>
<li>Rotating Saturdays, 9:00 am - 1:00 pm</li>
<li>Flexibility required - extended hours, based on company needs</li>
</ul>
What you'll do as a Contact Center Representative: 
In this role you'll enhance the member experience by providing top-tier service through phone and digital communication channels. You'll build strong relationships with members and offer a first call resolution approach, listen to member needs, and deliver supportive solutions.
<ul>
<li>Assist members by phone with questions regarding their accounts and offering solutions.</li>
<li>Educate members on credit union products and services.</li>
<li>Process basic financial transactions: transfers, check orders, loan payments.</li>
<li>Meet key performance indicator (KPI) metrics to maintain top-tier member support</li>
<li>Work cohesively with other departments or skilled-based team members to provide the member with solutions beyond area of expertise.</li>
</ul>
Qualifications 
Must Have as a Contact Center Representative:
<ul>
<li>2+ years in a customer service role or professional experience.</li>
<li>Must have a pleasant and professional speaking voice.</li>
<li>Confidentiality and attention to detail is a must.</li>
<li>Someone who can confidently talk with a variety of people.</li>
<li>Teachable, can-do attitude, a sense of humor :)</li>
</ul>
Nice to Have as a Contact Center Representative:
<ul>
<li>Bilingual in Spanish and English.</li>
<li>Previous Call Center experience.</li>
<li>Previous Financial Institution experience.</li>
</ul>
Additional Information 
All your information will be kept confidential according to EEO guidelines.

Contact Center Representative

The Marion County Health and Human Services Department is in search of an experienced clerical professional to join our team as an Office Specialist 3 within Adult Mental Health Services. The ideal candidate will have both a clear understanding and high level of skill in clerical functions including; Immediate/advance level in Word and Excel including extracting and manipulating data, attention to detail, organization skills, ability to make independent judgments, effective communication, promote team work and excellent customer service. You will serve as a back-office support and help to promote a positive environment for the department, as you work closely with key staff to meet program goals and guidelines. If you enjoy a fast paced, diverse workday and enjoy growing your skills, this may be the opportunity that you are looking for! New employees typically start at Step 1 of the pay scale ($20.05/hour).
GENERAL STATEMENT OF DUTIES Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion; acts as lead worker of a specific clerical function overseeing the work of others; and performs other related duties as assigned.
SUPERVISION RECEIVED Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals.
SUPERVISION EXERCISED Supervision of other employees is not a responsibility of positions in this classification; however, exercises lead direction over other clerical or office staff.
Typical Duties - Duties include, but are not limited to the following
Clinical/Administrative Support 
<ul>
<li>Provides administrative assistance to program and clinical supervisors and clinical staff.</li>
<li>Assists clinical supervisors with highly confidential and sensitive personnel issues, recruitment processing, re-classification studies, opening of new positions, processing of performance evaluations, and other personnel concerns.</li>
<li>Consults with clinical supervisors to coordinate and monitor implementation of projects; interprets and acts as resource on program policies and procedures.</li>
<li>Acts as primary support staff to process subpoenas requests, following Marion County Health and Human Services Department subpoena policy.</li>
<li>Oversees and facilitates confidential record request(s) per HIPAA requirements from outside agencies. Performs flow of record requests from receipt, logging, clinical/supervisor oversight and approval (if needed) to the photocopying and preparing confidential record request mailing/invoicing.</li>
<li>Recalls records from archiving. </li>
<li>Uses problem-solving methods to make system improvements and support clinical staff with caseload management.</li>
<li>Runs report to monitor intake enrollments for correct insurance data weekly. Initial billing information has already been faxed by Centralized Intake (CI) staff to the Billing Team for set up of coverage screens. May double check insurance information in the Medicaid Management Information System (MMIS).</li>
<li>Runs, tracks, updates and distributes reports.</li>
<li>Verifies release of information (ROIs) forms and updates information in electronic health record (EHR), as needed.</li>
<li>Acts as liaison with the billing team to resolve data entry/billing issues.</li>
<li>Scans, uploads and names (using designated naming convention) documents into the EHR. </li>
<li>Updates information of individuals in service (i.e. change of address, phone numbers, emails, PCPs, etc.)</li>
<li>Serves as floor monitor.</li>
<li>Creates and maintains Excel spreadsheets, Word documents, presentations, etc. as requested.</li>
<li>Assists with creating policies and procedures, as requested. Prepares and distributes updated organizational policies and procedures.</li>
<li>Assists with onboarding of new staff.</li>
<li>Schedules/coordinates meetings and conferences. Sends reminder notices for upcoming meetings/events.</li>
<li>Assists with setup of telehealth video platform accounts (i.e. Dr Cloud Zoom).</li>
<li>Shares responsibility for the following: creating and maintaining phone lists and staff names on mailboxes and in/out board, maintaining and resolving problems/issues with county/state cars, setting up video meetings as requested, picking up and distributing faxes, sending reminder notices for upcoming meetings/events, setting up laptops/equipment for groups/meetings, maintaining supply of paper in machines (i.e. copier, fax, etc.), scheduling/coordinating meetings and conferences, and maintaining lockbox for purchasing card and office keys.</li>
<li>Acts as notary representative for staff.</li>
</ul>
Fiscal Duties/Payroll
<ul>
<li>Oversees petty cash and related records.</li>
<li>Receives cash/checks for the department, reconciles and submits bank deposits per cash control policy.</li>
<li>Reconciles receipts/log of payments and deposits per cash control policy.</li>
<li>Processes, audits and submits bi-monthly payroll for ABH. (Includes proofing for errors, facilitating corrections on initial timecard, obtaining supervisor signatures, submission to administration. Also responsible for corrections after submission with both staff and supervisors). Distributes electronically and audits bi-monthly time sheets.</li>
<li>Distributes paychecks/deposit vouchers and maintains confidentiality.</li>
</ul>
Purchasing Agent/Accounts Payable and Receivable
<ul>
<li>Orders primary office supplies from Office Depot using designated purchasing card using the on-line ordering system. Tracks and maintains needed office supplies. Enters purchase information into Works, submits summary monthly and checks for completeness and supervisor's signature on order request (or approval/authorization form) and monthly report. Submits to direct supervisor for their sign off in Works.</li>
<li>Process requests and reimbursement requests for staff training using Pcard.</li>
<li>Completes purchase requisition form for other department supply orders and submits to accounts payable.</li>
<li>Orders printing orders, business cards, forms, books/magazines/education materials, as requested. Assures that items are priced correctly, charged to the proper cost center/account number, then routed to administration for payment. Signs off and submits bills for payment.</li>
<li>Discusses with clinical/program supervisor any problems with any of the payables.</li>
<li>Serves as contacts for P-cards at Silverton Rd Ste B. Signs in and out P-cards to staff and supervisors.</li>
</ul>
Other Duties
<ul>
<li>Provides secretarial support function for program manager, program supervisor, senior office manager, and office manager.</li>
<li>Runs monthly reports from Electronic Health Record (EHR) and distributes electronically to supervisors and staff as requested for all Adult Behavioral Health Programs/Stepping Stones/Horizon House. Runs reports/queries (i.e. open encounter, annual review and caseload reports) to ensure accuracy and proper billing of data entered by clinical staff in BH service areas of ABH and Stepping Stone/Horizon House.</li>
<li>Performs data entry.</li>
<li>Assists with front desk back up and reminder calls, as needed.</li>
<li>Provides reception and medical records assistance.</li>
<li>Track and maintain equipment list for ABH.</li>
<li>Primary contact that facilitates scheduling of Pre-Admission Screening Resident Reviews (PASRRs) between nursing/medical facilities and evaluators. Facilitates scheduling of PASRRs between nursing/medical facilities and evaluators. </li>
<li>Submits PASRR reports to Office of Mental Health and Addictions Services (OMHAS) according to Oregon Administrative Rules (OARs).</li>
<li>Performs other job duties as assigned by supervisor.</li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Graduation from high school, or equivalent; AND</li>
<li>Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR</li>
<li>Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.</li>
SPECIAL REQUIREMENTS
<ul>
<li>The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; Some knowledge of: techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities.
Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments.
PHYSICAL REQUIREMENTS Sits; stands; moves about the work area; bends forward; stoops; lifts up to 30 lbs.; pushes and pulls up to 5 lbs.; carries up to 15 lbs.; moves carts weighing up to 50 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be exposed to dust and office chemicals.
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Office Specialist 3 - Adult Outpatient Mental Health

About The Bishop’s School  Founded in 1909 and affiliated with the Episcopal Church, TheBishop’s School is an independent, all gender college-preparatoryschool for 800 students in grades six through twelve located on ahistoric campus in the heart of La Jolla, just 10 miles north ofdowntown San Diego. With a student-teacher ratio of approximately 9to 1, Bishop’s is known for academic, artistic, and athleticexcellence while celebrating character development, diversity,inclusion, and belonging. Last year’s applicant pool drew from 72zip codes and 168 middle and high schools throughout San DiegoCounty and beyond. Fifty-one percent of the student populationself-identify as students of color. Additionally, over $4 millionin need-based grants is awarded annually.
Annualized Compensation: $85,000 - $95,000
Position Summary Description The Alumni Engagement and Giving Officer reports to the SeniorDirector of Alumni Engagement and Annual Giving. This position willbe responsible for developing and implementing fundraisinginitiatives to increase alumni participation and philanthropicsupport for department programs, including but not excluded toclass reunions, regional, and affinity programs. This role involvesidentifying class goals, implementing multi-year reunion classgiving programs, managing regional alumni chapters, coordinatingregional visits, creating marketing plans, analyzing engagementdata, and managing a portfolio of alumni constituents. Theindividual will be required to proactively collaborate and fosterrelationships with a myriad of constituencies across the Bishop’scommunity and its affiliates.
Essential Functions and Specific Duties
<ul>
<li>Develop, execute, and maintain fundraising initiatives toincrease alumni participation and philanthropic support for alumniengagement programming.</li>
<li>Proactively and continuously collaborate with department givingteams, class agents and regional  representatives.</li>
<li>Identify and foster class representatives to serve as classambassadors for annual class reunions.</li>
<li>Determine class goals and repeatedly implement multi-yearreunion class giving programs.</li>
<li>Create and implement challenge/match giving opportunities toencourage participation.</li>
<li>Actively manage existing regional alumni chapters and identityand establish new regional programs.</li>
<li>Identify and cultivate regional alumni ambassadors to assistwith regional programs.</li>
<li>Coordinate and manage regional programming and visits to engagealumni.</li>
<li>Develop and manage the alumni component of The Bishop’s FundAnnual October Calling Campaign and other initiatives asneeded.</li>
<li>Manage a portfolio of 100-120 alumni constituents to increasetheir participation and engagement with the School. </li>
<li>Conduct prospect discovery, stewardship, identify major giftpotential, and solicit individual donations.</li>
<li>Develop and execute marketing plans for both regional andreunion giving programs.</li>
<li>Utilize various communication channels to promote fundraisinginitiatives and engage alumni.</li>
<li>Continuously track and analyze reunion and regional engagementdata to measure progress and inform strategy adjustments.</li>
<li>Other duties as assigned. </li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree is required; advanced degreepreferred. </li>
<li>A minimum of 3-5 years of fundraising and programdevelopment. </li>
<li>Experience in annual, class and regional giving programs andcampaigns is preferred. </li>
<li>Progressive record of achievement with individual solicitationshighly desired.</li>
<li>Experience with donor data systems (Raiser's Edge, etc.) andonline fundraising tools.</li>
<li>Proactive self-starter with a strong resultsorientation. </li>
<li>Highly motivated and well-organized with a progressive recordof achievement. </li>
<li>Strong interpersonal skills, ability to work well independentlyand as part of a team. </li>
<li>Excellent oral and written communication skills.</li>
<li>Local and national travel is required (30-50%)</li>
<li>Ability to work evenings and weekends for events andprograms.</li>
</ul>
Core Competencies:
<ul>
<li>Uphold the School’s Core Values.</li>
<li>Demonstrate professionalism, tact and an unwavering positiveattitude.</li>
<li>Stay up to date on industry standards, trends, developments andlegal updates.</li>
<li>Make timely and ethical decisions both systematically and underpressure.</li>
<li>Maintain a clean, safe, and organized work area.</li>
<li>Perform, with a team approach, other duties as assigned.</li>
</ul>
Role Specific Competencies:
<ul>
<li>Goal Setting</li>
<li>Creative Thinking</li>
<li>Relationship Building</li>
<li>Planning and Organizing</li>
<li>Judgement and Decision Making</li>
<li>Communication and Listening</li>
<li>Teamwork and Collaboration</li>
<li>Job Knowledge</li>
<li>Productivity</li>
<li>Customer Service</li>
</ul>
Application Deadline We encourage you to apply as soon as possible but no laterthan May 20, 2024. Applications will be reviewed on an ongoingbasis until the position is filled.
Please do not email or call the school directly.
EEO The Bishop's School is an equal opportunity employer. We are adiverse community of professionals that broadly reflects the peopleof the San Diego area and the United States at large. We aim toalign our hiring process with our mission and institutional goals.All qualified applicants will receive consideration for employmentand will not be discriminated against on the basis of race, color,religion or religious practices, sex, gender identity orexpression, sexual orientation, citizenship status, nationalorigin, age, ability status, military status, unemployment statusor any other category protected by applicable local, state, orfederal laws. The Bishop's School takes affirmative action insupport of its policy to employ and advance all qualifiedcandidates.

Alumni Engagement & Giving Officer

LOCAL CDL TRUCK DRIVERS NEEDED! 
Consistent Miles &amp; Hourly Pay! 
Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. 
Helena's truck drivers are reliable and dependable and represent Helena in a courteous and professional manner while out on the road and at the home office. Our drivers are required to use tact and diplomacy in all situations dealing with our customers and other Helena team members and leadership.
POSITION DETAILS 
<ul>
<li>Assists in loading trailer with materials. </li>
<li>Unloads trailer by using forklift or hand truck.</li>
<li>Transports loads over required route to proper destinations. </li>
<li>Obtains shipping bills and necessary signatures. </li>
<li>Returns completed paperwork to the shipping office. </li>
<li>Removes empty skids from trailer truck and carries them to designated piling area.</li>
<li>Performs miscellaneous service duties such as checking oil, water, gasoline and air in tires on a daily basis.</li>
<li>Other work-related duties as assigned by leader.</li>
<li>Reliable and regular attendance is expected.</li>
</ul>
PERKS/BENEFITS
<ul>
<li>Home Daily</li>
<li>Bi-Weekly Pay</li>
<li>Hourly Pay with overtime after 40 hours </li>
</ul>
HIRING CRITERIA 
<ul>
<li>Class A CDL </li>
<li>Hazmat Preferred </li>
<li>Tanker Preferred </li>
<li>18 years or older to meet CDL requirements</li>
<li>Must pass a drug test and background check</li>
</ul>
 
*Temporary employees are eligible to participate in Helena's 401(k) Savings Plan. Helena matches 100% of employee's contributions based on the employee's contribution rate and years of service with Helena.
3 year vesting on company match with 1,000 hours of service.*
Helena is an equal opportunity employer.

Truck Driver - Class A CDL

Truck Driver-Local Route - Work in New England,ND,USA

Truck Driver-Class A CDL - Work in New England,ND,USA

LOCAL CDL TRUCK DRIVERS NEEDED! 
Consistent Miles &amp; Hourly Pay! 
Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. 
Helena's truck drivers are reliable and dependable and represent Helena in a courteous and professional manner while out on the road and at the home office. Our drivers are required to use tact and diplomacy in all situations dealing with our customers and other Helena team members and leadership.
POSITION DETAILS 
<ul>
<li>Assists in loading trailer with materials. </li>
<li>Unloads trailer by using forklift or hand truck.</li>
<li>Transports loads over required route to proper destinations. </li>
<li>Obtains shipping bills and necessary signatures. </li>
<li>Returns completed paperwork to the shipping office. </li>
<li>Removes empty skids from trailer truck and carries them to designated piling area.</li>
<li>Performs miscellaneous service duties such as checking oil, water, gasoline and air in tires on a daily basis.</li>
<li>Other work-related duties as assigned by leader.</li>
<li>Reliable and regular attendance is expected.</li>
</ul>
PERKS/BENEFITS
<ul>
<li>Home Daily</li>
<li>Bi-Weekly Pay</li>
<li>Hourly Pay with overtime after 40 hours</li>
<li>Temporary employees are eligible to participate in Helena's 401(k) Savings Plan. Helena matches 100% of employee's contributions based on the employee's contribution rate and years of service with Helena.</li>
</ul>
<ul>
<li>
3 year vesting on company match with 1,000 hours of service.
</li>
</ul>
HIRING CRITERIA 
<ul>
<li>Class A or B CDL </li>
<li>Hazmat Preferred </li>
<li>Tanker Preferred </li>
<li>18 years or older to meet CDL requirements</li>
<li>Must pass a drug test and background check</li>
</ul>
Helena is an equal opportunity employer.

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