<h3>Job Description</h3>
Benefits:
<ul>
<li>Simple Plan Match</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
Job description 
Harmon Agency&amp; Associates LLC of American Family Insurance is looking for a positive, motivated individual to join their championship team as a full time Loyalty Specialist.
Required Skills: 
<ul>
<li>Consistently maintain a positive, upbeat attitude</li>
<li>Outstanding at follow up</li>
<li>Excellent communication skills: Phone, Written, Interpersonal</li>
<li>Ability to prioritize</li>
<li>Ability to transition between tasks quickly and work efficiently</li>
</ul>
Required Traits: 
<ul>
<li>Friendly</li>
<li>Relatable</li>
<li>Coachable</li>
<li>Accountable</li>
<li>High Motor Skills</li>
<li>Ability to produce a high volume of quality work</li>
<li>Transition quickly between tasks</li>
<li>Fast learner</li>
</ul>
Required Education &amp; Experience 
<ul>
<li>High School Diploma</li>
<li>Associate or Bachelors Degree preferred but not required</li>
<li>A successful candidate must obtain property &amp; casualty insurance licenses within agreed time of hiring offer (30 Days) &amp; life license (90 days from original hire date)</li>
<li>A candidate does not officially start until they are licensed.</li>
</ul>
Primary Job Functions &amp; Activities: 
The Primary role of the Loyalty Specialist is to maintain our current customers. Here are a few of those activities:
<ul>
<li>Service Related:</li>
</ul>
o This role will be primarily accountable for customer retention including questions or concerns about:
<ul>
<li>Brokerage &amp; Alliances Maintenance</li>
<li>Flood Insurance Management</li>
<li>Agency Reputation (Online Reviews &amp; Surveys)</li>
<li>Mail Management</li>
<li>Life Annual Statements</li>
</ul>
o Assist with income phone calls
o Help with billing issues and policy transactions
o Conduct Personal Insurance Reviews
o Other items to deliver outstanding customer experience
<ul>
<li>Sales Related:</li>
</ul>
o Cross-sell while assisting current customers:
<ul>
<li>Life Insurance</li>
<li>Umbrella Insurance</li>
</ul>
o Work with customers to use technology and tools that benefit them
o Follow up with customers after sales to complete the new business process
o Maintain product knowledge for all lines of business and products written
Compensation &amp; Benefits: 
<ul>
<li>A successful candidate will make over $40,000 to $45,000 with base and bonus</li>
<li>Base Salary is $34,000 to $38,000</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Volunteer Time Off (VTO)</li>
<li>Flexible</li>
<li>Simple Plan with match</li>
</ul>
Schedule:
<ul>
<li>Monday through Friday: 8:00 AM to 4:30 PM or 5:00 PM depending on lunch breaks</li>
<li>Weekend events 1 to 2 times per year</li>
</ul>
The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
<ul>
<li>Flexible schedule</li>
<li>On-the-job training</li>
<li>Paid time off</li>
<li>Referral program</li>
</ul>
Shift:
<ul>
<li>Day shift</li>
</ul>
Weekly day range:
<ul>
<li>Monday to Friday</li>
</ul>
Work setting:
<ul>
<li>In-person</li>
<li>Office</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Saint Peter, MN 56082: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Work Location: In person

Customer Loyalty Specialist

<h3>Job Description</h3>
Hi there! We're PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries. 
Our mission is to build the number one restaurant technology company in the world and we're off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
Title
Product Support Specialist (also known as Technical Support Representative)
Location
Austin, TX, Hybrid
Reporting to
Sr. Manager of Technical Support
Punchh is seeking a Product Support Specialist to join the Support team in our Austin, TX office. The Product Support Specialist plays an important role on the team in a customer facing capacity. Once trained on the Punchh marketing platform, they will be the point of contact for responding to and assisting business customers with questions related to the proper configuration of campaigns, software integrations and other features (loyalty, gift card management, etc.) designed and executed through the Punchh platform. We're looking for someone who internalizes a passion for delivering excellence to customers and who has a strong interest in marketing technology platforms and serving business customers in the restaurant, convenient store, and retail industries. The ideal candidate will have a curious nature, a strong aptitude for asking the right questions, the ability to understand and uphold process and will have a strong desire to find solutions for the customers. Our team will be working on the same Punchh platform SaaS interface our clients use to investigate technical issues. This role is currently hybrid with in-office work 2x per week expected at our attractively located East 6th St office.
What You'll Do
<ul>
<li>Interact with business customers by phone and email to assist them in supporting SaaS application and features in the Punchh marketing platform as well as Point of Sale and API integrations</li>
<li>Investigate and troubleshoot technical issues at the application level related to the Punchh SaaS platform</li>
<li>Understand customer business needs and goals for their marketing campaigns and segments built on the platform</li>
<li>Where required, adopt flexible work time schedules, this role is 8:00a-5:00p CT or similar with some occasional on-call or overtime as needed. Hourly pay, non-exempt.</li>
</ul>
What You'll Need
<ul>
<li>5 or more years of technical/troubleshooting work experience with SMB and enterprise customers in an application support role in a SaaS company.
<ul>
<li>Inclusive of 5 years of experience in two or more core areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API Log reading, Mobile App troubleshooting, POS system implementation and troubleshooting</li>
</ul>
</li>
<li>Experience in marketing technology, loyalty program, or digital marketing campaign experience a plus</li>
<li>Curious, investigative nature - skilled at probing and asking questions to get to the core of customer issues</li>
<li>Strong time management skills and the ability to respond well to time pressures and deadlines</li>
<li>Ability to prioritize and triage competing priorities and maintain focus on successful resolution of client issues and tasks</li>
<li>Customer empathy and strong desire to resolve issues while maintaining customer happiness</li>
<li>Impeccable attention to detail</li>
<li>Clear communicator, on Teams calls as well as, email</li>
<li>Creative, resourceful problem-solver</li>
<li>Embraces a strong sense of accountability and ownership</li>
<li>Bachelor's Degree with a technical background</li>
</ul>
The hourly rate range for this position is $26-33/ hr USD (US) commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact <a href="mailto:par_leave@partech.com" target="_blank">par_leave@partech.com</a>. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Product Support Specialist (Hybrid- Austin, TX)

<h3>Job Description</h3>
WHO WE ARE
Outsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with extensions of our team located throughout the US. 
Our culture at Outsell is constantly evolving where amazing people (like you) can do their best work. If you are ready to start and grow your career at a values-based company where we live out our core values of Customer, Quality, Caring, Teamwork, Innovation, Initiative, and Integrity, you’ve come to the right place. Visit Why Outsell for more information.
WHAT WE NEED
We’re looking for a Senior Implementation Specialist to join our team! The Senior Implementation Specialist position ensures all onboarding tasks are completed and quality controlled for a successful go live per contract agreement or SOW. The Senior Implementation Specialist acts as a project champion and SME to both internal and external stakeholders throughout the implementation stage of the customers experience.
Select Responsibilities Include: 
<ul>
<li>Assess Dealer Information and/or CIFs to assess monthly workflow and task assignment in Salesforce or Monday.</li>
<li>Act as the single point of contact and SME for our external customer (Dealer) and internal stakeholders (Sales, Success, Management) for all items relating to Dealership’s implementation and onboarding process.</li>
<li>Ensure requests for data orders are communicated to the appropriate team or specific team member.</li>
<li>Communicate, collaborate with Implementation Coordinator regarding outstanding data feeds and task assignment or completion. </li>
<li>Proactively assess risks and delays, collaborate with teams and Dealer Support management to ensure onboarding cut-offs and deadlines are met.</li>
<li>Monitor and track all Dealer onboarding tasks for your specific program or dealer assignments.</li>
<li>Assist other Onboarding Coordinators as time allows and/or to cover absences or PTO.</li>
<li>Communicate onboarding status update or at risk dealers with Management, Sales partners, Success partners</li>
<li>Perform quality check to ensure Salesforce Asset has from dates, correct packages in package manager and contracted campaigns are visible in DEP.</li>
<li>Inform all project stakeholders (Sales, Success, Program Services) of any data gaps or deficiencies at go live or prior to dealer hand-off to Success partners.</li>
<li>Proactively communicate onboarding risks, concerns or escalations to Dealer Support Director and Dealer Support Supervisor</li>
<li>Provide subject matter expertise to internal teams, external dealer partners and external vendors regarding processes and systems for onboarding.</li>
<li>Answers incoming phone calls, forwards or transfers calls, attends to or responds to voicemail messages.</li>
<li>Initiate process and function optimization with internal teams.</li>
<li>Lead, host, participate in both internal and external meetings.</li>
<li>Demonstrate the values of Outsell in everyday interactions.</li>
<li>Perform other duties as required.</li>
</ul>
WHO WE WANT
If you have the following education, experience, and competencies, this might be the role for you!
Education and Experience:
<ul>
<li>Bachelor’s Degree; and</li>
<li>Two (2)+ years of experience Technical Client Service or Similar; or </li>
<li>A combination of education and work experience is necessary to perform key responsibilities.</li>
</ul>
Technical/Functional Competencies and Traits: 
<ul>
<li>Ability to manage multiple projects simultaneously under tight deadlines</li>
<li>Coordination and Organization skills</li>
<li>Internal and external customer facing communication skills</li>
<li>Advanced proficiency with written and verbal communication skills</li>
<li>Ability to be proactive and work autonomously</li>
<li>Ability to troubleshoot and apply problem solving skills </li>
<li>Process orientation and strong attention to detail </li>
<li>Highly motivated to work in a fast-paced, entrepreneurial, results-oriented culture</li>
<li>Ability to care for others, show empathy, and work collaboratively across functions</li>
<li>Computer skills, specifically in Monday.com, Salesforce, Package Manager, GSD Ticketing System, MS Office Suite, internal communications through Slack and Outlook, as well as external vendor portals (CRM, DMS, Inventory).</li>
<li>Ability to implement SLAs and respond to questions from internal and external resources as an SME</li>
</ul>
TRAVEL/LOCATION
<ul>
<li>Commuting by car and plane to headquarters periodically.</li>
<li>This position is hybrid based in the Minneapolis headquarters.</li>
</ul>
WHAT’S IN IT FOR YOU
Here at Outsell, caring is one of our core values. We demonstrate that by providing top-notch total rewards package for our associates as you grow professionally and personally. In addition to a rewarding career where you get the opportunity to make a tangible impact on our customers and communities, we offer the following to all full-time associates:
<ul>
<li>Competitive pay with discretionary bonuses for above-and-beyond performance</li>
<li>Hybrid and remote work arrangements</li>
<li>Comprehensive benefits package, including:
<ol>
<li>Affordable Medical, Dental and Vision Benefits</li>
<li>Health Savings Account with company contributions</li>
<li>401(k) with company match</li>
<li>Company-paid employee life insurance</li>
<li>Company paid long-term disability</li>
<li>Dependent Care Flexible Spending Account</li>
<li>Tuition reimbursement for formal education, professional development, trainings, etc.</li>
</ol>
</li>
<li>Generous time off
<ol>
<li>Unlimited paid time off</li>
<li>9 paid holidays</li>
<li>Paid family and medical leave</li>
</ol>
</li>
</ul>
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other class protected by local, state, or federal law. Our commitment to diversity and inclusion extends to all aspects of employment, including recruitment, hiring, promotion, training, compensation, benefits, and other terms and conditions of employment. To request an accommodation for the application process, please email <a href="mailto:PeopleTeam@outsell.com" target="_blank">PeopleTeam@outsell.com</a>.

Senior Implementation Specialist

<h3>Job Description</h3>
FARMERS INSURANCE- Customer Service Representative:
 Do you have a passion for customer care and a flair for understanding the needs and motivations of people? If so, we want you on our team! As our Customer Service Specialist, you’ll work to inspire customer loyalty and significantly enhance the overall FARMERS Insurance customer experience.
 
Job Description:
 Our local FARMERS agency owner is currently looking for a talented, caring individual to join their agency team where you'll play an important role in the operation of the agency. In partnership with the agency owner, you'll set strategy and initiate best practices for customer contact and then using your analytical skills, monitor and measure the overall effectiveness of agency loyalty initiatives and customer satisfaction efforts — with the ultimate goal of continuously strengthening and enhancing customer relationships
 
Role Requirements:
<ul>
<li> Customer service experience</li>
<li> Cross-sell current customers auto, home and business products</li>
<li>Property &amp; Casualty license required</li>
</ul>
The proper insurance licensing to sell, solicit or negotiate insurance products as required by state statutes
<ul>
<li> Experience with PC software applications, Microsoft Office Suite, Internet Explorer, etc.</li>
<li> Proficiency with metrics and analytics</li>
<li> The ability to coach others</li>
<li> A valid driver's license</li>
</ul>

As a Customer Service Representative you will receive:
<ul>
<li>Base salary</li>
<li>Bonus</li>
<li>Paid-time off (PTO/Vacation)</li>
<li>Health, Dental, Life</li>
<li>401k retirement</li>
</ul>

You'll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed.
 The customer loyalty specialist is a staff member of the agency and not an employee of American Family Insurance.

 This is an opportunity to grow with a successful and respected FARMERS Insurance agency. Make this job your first step on a path to a very bright future!

Licensed Insurance Customer Service

<h3>Job Description</h3>
Transportation Specialist
Provides safe transportation for individual clients in vans provided by Post Acute Medical. Performs other related duties as assigned or requested. 
RESPONSIBILITIES
• Ensures that all transportation policies and procedures are followed as published. • Supervises and/or assists all passengers according to transportation policies and procedures. • Demonstrates consistent ability to operate all motor vehicles safely. • Operates wheelchair lift as designed. • Secures wheelchair and patient to ensure safety. • Observes safety practices in all situations. • Implements appropriate emergency procedures as indicated. • Maintains vehicle cleanliness, inside and outside. • Notifies supervisor when repairs and maintenance services might be needed. • Completes daily, monthly, and annual inspections. • Completes scheduling of transportation requests and coordinates with the scheduling department. • Safely transports clients to and from scheduled appointments while managing them safely in the community. • Delivers deposits to the bank; makes various other deliveries and runs errands as requested by supervisor • Maintains a current license as required by state law.
QUALIFICATIONS
Education and Training: Minimum of high school diploma or equivalent and completion of driver education course from an accredited curriculum. Valid State Driver’s License. Post Acute Medical follows the DMV laws of each state and that each person is responsible and required to abide by the local law. (Class D license required in Louisiana.) Current CPR certificate.
Experience: Must be at least 21 years old (per insurance coverage requirement). Completion of defensive driving school within last 2 years preferred
Knowledge, Skills, and Abilities:
• Verbal ability to facilitate communication with coworkers, patients and the public. • Ability to read and work from written and oral instructions in English. • Ability to model professional behavior to patients, staff and the public. • Ability to manage time, work flow and inventory. • Minimal clerical ability required. • Must be able to generate and maintain good working relationships with coworkers as appropriate. • Ability to foresee future problems and/or outcomes and perform problem solving in accordance with a well developed sense of professional and ethical values. • Ability to observe phenomena precisely. • Ability to function in repetitive and/or changing tasks with ease. • Ability to work and reason independently, logically, impartially and accurately. • Ability to coordinate a variety of requests to ensure task completion, effectiveness and efficiency. • Ability to accept and utilize constructive criticism. • Willingness to take initiative. • Willingness to assume responsibility. • Ability to function under stress. • Indicates a preference for working with people and for communicating ideas. • Ability to obtain and maintain a Commercial Driver’s License (CDL) in the State of Texas.
ABOUT US
PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 70 long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research.
Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.
We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at <a href="http://www.PAMHealth.com" target="_blank">www.PAMHealth.com</a> for a comprehensive look at how we're able to positively impact our local communities.
PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

Transportation Specialist - PRN OP | Corpus Christi Rehab

<h3>Job Description</h3>
Valley Baker’s Supply (VBS) provides high-quality baking ingredients and supplies, dedicated to supporting the success of bakeries and food service establishments. We are committed to delivering exceptional customer service and fostering a collaborative work environment where every team member can thrive.
We are seeking a motivated and bilingual Sales Support Specialist to join our team and play a crucial role in achieving VBS's future growth goals. The Sales Support Specialist will be responsible for providing outstanding customer service, processing orders, and supporting sales and marketing initiatives. Fluency in English and Spanish is required for this position.
Position Responsibilities:
<ul>
<li>Provide timely and quality service to inbound customer calls regarding orders, product inquiries, pricing, and delivery questions.</li>
<li>Process and review incoming customer orders and inquiries, ensuring accuracy and efficiency.</li>
<li>Support marketing campaigns targeted at various customer segments, including Coop Members, Board Members, Customers, Savings Direct, and Member Loyalty Points.</li>
<li>Handle territory paperwork, including credits, customer returns, margin changes, and customer documentation requests, and collaborate with other departments as needed.</li>
<li>Promote Cooperative values and develop strategies to support the objectives and growth plans of assigned Sales Managers.</li>
<li>Collaborate with other Sales Support Specialists to enhance team effectiveness and responsiveness to customers and internal stakeholders.</li>
<li>Maintain and record all customer company and contact information accurately using S2K.</li>
<li>Assist and set up Customers and Members with online ordering platforms.</li>
<li>Support assigned Account Managers with tactical execution tasks as needed.</li>
<li>Ensure timely fulfillment of VBS's management reporting requirements.</li>
<li>Identify areas for enhancement or improvement to leadership to maximize efficiencies, results, and cost savings.</li>
<li>Professionally represent yourself and VBS at all times.</li>
<li>Work collaboratively and efficiently with internal and external stakeholders.</li>
<li>Perform emergency backup responsibilities as authorized by sales leadership.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; bachelor's degree preferred.</li>
<li>Fluent in English and Spanish required </li>
<li>Previous experience in a sales support or customer service role preferred.</li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to prioritize tasks and manage time effectively in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office suite.</li>
<li>Ability to work collaboratively in a team environment.</li>
<li>Willingness to adapt and learn new processes and systems.</li>
<li>Professional demeanor and commitment to delivering exceptional customer service.</li>
</ul>
About Valley:
Valley Cooperative Association (VCA) is a member-owned Cooperative focused on providing the finest baking &amp; brewing ingredients, supplies, and business services. VCA maximizes success through customized and highly responsive service, and delivery of food ingredients, products, and packaging.
Valley was recognized as Vendor of the Year by the Wisconsin Bakers Association in 2023 for our many contributions as a proactive industry partner.
Valley Cooperative Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to any of these characteristics. We encourage individuals from underrepresented backgrounds to apply and join our team, as we believe that diversity enriches our work environment and drives innovation.
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BF3MHmNTga

Sales Support Specialist - Bilingual

<h3>Job Description</h3>
Valley Baker’s Supply (VBS) provides high-quality baking ingredients and supplies, dedicated to supporting the success of bakeries and food service establishments. We are committed to delivering exceptional customer service and fostering a collaborative work environment where every team member can thrive.
We are seeking a dynamic and experienced Senior Sales Support Specialist to join our team and play a pivotal role in achieving VBS's future growth goals. The Senior Sales Support Specialist will not only handle core responsibilities of the Sales Support Specialist role but will also assist in training and mentoring the Sales Support team. This position requires advanced communication skills, strong leadership abilities, and a commitment to delivering excellent customer experiences.  
Position Responsibilities:
<ul>
<li>Provide timely and quality service to inbound customer calls regarding orders, product inquiries, pricing, and delivery questions.</li>
<li>Process and review incoming customer orders and inquiries, ensuring accuracy and efficiency.</li>
<li>Support marketing campaigns targeted at various customer segments, including Coop Members, Board Members, Customers, Savings Direct, and Member Loyalty Points.</li>
<li>Review inbound web orders to ensure accuracy prior to order deadlines.</li>
<li>Handle territory paperwork, including credits, customer returns, margin changes, and customer documentation requests, and communicate with other departments as necessary.</li>
<li>Promote Cooperative values and develop strategies to support assigned Sales Managers' objectives and growth plans.</li>
<li>Offer support activities to enhance the team's effectiveness and responsiveness to customers and internal stakeholders.</li>
<li>Identify lapses and loopholes in daily processes of the sales support team through reporting and problem-solving.</li>
<li>Develop and maintain training documents for the Sales Support Team, collaborating with leadership on processes and cross-department communications.</li>
<li>Ensure all team members are trained on system and process changes relevant to their roles.</li>
<li>Assist in call monitoring of the Sales Support Specialist team, ensuring call scoring is calibrated on a quarterly basis.</li>
<li>Assist leadership with projects supporting sales activities, uncovering root causes, and implementing process improvements.</li>
<li>Perform emergency backup responsibilities as authorized by sales leadership.</li>
<li>Maintain customer company and contact information accurately using S2K.</li>
<li>Assist and set up Customers and Members with online ordering platforms.</li>
<li>Conduct training sessions for individuals or the team on systems and processes as agreed upon with leadership.</li>
<li>Support assigned Account Managers with tactical execution tasks.</li>
<li>Ensure timely fulfillment of VBS's management reporting requirements.</li>
<li>Communicate areas for enhancement or improvement to leadership to maximize efficiencies, results, and cost savings.</li>
<li>Professionally represent yourself and VBS at all times.</li>
<li>Be an effective team player and work collaboratively with internal and external stakeholders.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; bachelor's degree preferred.</li>
<li>Previous experience in a sales support or customer service role preferred.</li>
<li>Previous experience as a trainer  </li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to prioritize tasks and manage time effectively in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office suite.</li>
<li>Ability to work collaboratively in a team environment.</li>
<li>Willingness to adapt and learn new processes and systems.</li>
<li>Professional demeanor and commitment to delivering exceptional customer service.</li>
</ul>
About Valley:
Valley Cooperative Association (VCA) is a member-owned Cooperative focused on providing the finest baking &amp; brewing ingredients, supplies, and business services. VCA maximizes success through customized and highly responsive service, and delivery of food ingredients, products, and packaging.
Valley was recognized as Vendor of the Year by the Wisconsin Bakers Association in 2023 for our many contributions as a proactive industry partner.
Valley Cooperative Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to any of these characteristics. We encourage individuals from underrepresented backgrounds to apply and join our team, as we believe that diversity enriches our work environment and drives innovation.
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1TRkfSv4dy

Senior Sales Support Specialist

<h3>Job Description</h3>
At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. 
Recently, SpotOn has:
<ul>
<li>Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)</li>
<li>Earned awards for Great Places to Work and Built In's Best Places to Work for 2022 &amp; 2023</li>
<li>Earned award for Inc's Fastest Growing Company in 2023</li>
<li>Rated the #1 point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users</li>
<li>Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more. </li>
</ul>
This year, we're going even bigger—caring hard and moving fast down the path of high growth and positive impact. 
That's where you come in. 
As a Hospitality Specialist you will be working in your local assigned territory and responsible for promoting our full product suite while building positive relationships with local business &amp; restaurant owners to help take their businesses to the next level. We're looking for motivated individuals with an entrepreneurial spirit who excel at developing new relationships, deeply understand SMB's biggest challenges, and have the drive to make a significant impact in their local communities. 
Responsibilities: 
<ul>
<li>Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses</li>
<li>Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants</li>
<li>Manage the full sales cycle from start to finish with a growing portfolio of clients</li>
<li>Hit sales targets, with a particular focus on selling software &amp; point-of-sale solutions along with payment processing</li>
<li>Work closely with our extended Sales Support team to help reach your monthly sales performance goals</li>
</ul>
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
<ul>
<li>2+ years of B2B sales experience with an emphasis on small business owners, merchants and restaurants</li>
<li>Proven track record delivering against sales goals with a metrics-oriented, need-to-win attitude</li>
<li>Excellent cold calling, prospecting and territory buildout experience</li>
<li>Proficient in Salesforce as a CRM is a plus</li>
<li>Maintain and manage the client relationship in collaboration with our internal support teams to ensure the success &amp; satisfaction of your customer portfolio</li>
<li>The ability to learn technology basics and apply them to business situations</li>
<li>Ability to embrace feedback and hold yourself accountable</li>
</ul>
Compensation &amp; Benefits: 
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
<ul>
<li>A full time, W2 position with base salary of $50,000</li>
<ul>
<li>Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan </li>
<li>Offers will be reflective of the candidate's location and experience. </li>
<li>Commissions will be paid daily for new accounts signed plus bonuses earned for hardware and implementation, monthly production bonuses and customer retention</li>
</ul>
<li>Medical, Dental and Vision Insurance </li>
<li>401k with company match</li>
<li>RSU grants</li>
<li>Flexible Time off options</li>
<li>Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities</li>
</ul>
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
The base salary range listed will vary depending on location and experience.
Base salary range$50,000—$50,000 USD
SpotOn is an e-verify company.

Outside Sales Representative / Restaurant Specialist

<h3>Job Description</h3>
RideNow Powersports FARMERS BRANCH, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!
If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team!
The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting, or be very knowledgeable about them! 
Responsibilities:
<ul>
<li>Manage incoming phone calls and internet leads with requests about powersports vehicles.</li>
<li>Confirm sales appointments and perform long-term follow-up on all unsold customers.</li>
<li>Answer incoming calls &amp; respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).</li>
<li>Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.</li>
<li>Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.</li>
<li>Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.</li>
<li>Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM</li>
<li>Perform other job-related duties as assigned</li>
</ul>
Requirements
<ul>
<li>Minimum of 1 year experience in a high volume call center environment</li>
<li>Minimum of 1 year experience handling e-commerce sales leads </li>
<li>Previous Automotive or Powersports internet sales experience strongly preferred</li>
<li>Experience utilizing CRM systems such as Eleads, desired</li>
<li>Outstanding communication skills both verbal and written (including exceptional email skills)</li>
<li>Energetic and Outgoing Personality</li>
<li>Professional, Pleasant, Friendly Demeanor</li>
<li>The willingness to follow up, and follow-up again, with customers (Persistently Patient)</li>
<li>Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads</li>
<li>Familiarity with and interest in powersports vehicles</li>
</ul>
Benefits
What RumbleOn/RideNow Powersports Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
<ul>
<li>Healthcare, Dental, &amp; Vision Insurance (we pay a very generous portion of the employees medical premium!)</li>
<li>Life and disability insurance</li>
<li>Generous Vacation/PTO Plan</li>
<li>Employee discounts on purchases</li>
<li>Dedicated leadership team who supports and cares for employees</li>
<li>The opportunity for growth and a solid long-term career...we promote from within!!</li>
<li>Generous training pay for 30 days while you learn.</li>
<li>Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential!</li>
<li>And more…</li>
</ul>
*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*
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