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About the Role:
CrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those who want to cultivate and sharpen their sales skills. CrowdStrike offers a robust sales training and development program where you will learn about our industry leading product and services.
This is a full sales cycle role in which you will proactively advocate for the customers in the small to mid-size business segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals.
This is a hybrid-remote role and will require you to go into the office just 1x a week at our Austin, TX for team building, unity, and collaboration.
 What You’ll Do:
<ul>
<li>
Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
</li>
<li>
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
</li>
<li>
Achieve a quota of new sales growth within customer base.
</li>
<li>
Be a customer advocate, driving relationships with key customers and creating new champions.
</li>
<li>
Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
</li>
<li>
Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
</li>
<li>
Devise and execute account strategies and plans to maximize account growth.
</li>
<li>
Provide high touch customer service, including escalation and coordination of support issues as needed.
</li>
<li>
Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
</li>
</ul>
 What You’ll Need:
<ul>
<li>
1+ years in sales development and/or 1+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
</li>
<li>
Bachelor's degree is preferred
</li>
<li>
Light experience and/or understanding of sales qualification frameworks such as Medic, Medpicc, and/or Sandlar
</li>
<li>
Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
</li>
<li>
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
</li>
<li>
Strong technical aptitude and ability to learn new concepts quickly.
</li>
<li>
Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
</li>
<li>
High level of comfort handling client objections and negotiations.
</li>
<li>
Security or SaaS experience is a plus.
</li>
</ul>
#LI-JN1
#LI-HK1

SMB Account Manager (Hybrid, Austin)

About the Role: 
CrowdStrike is seeking a Corporate Account Manager, Medlar to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a full sales cycle role in which you will proactively advocate for the customers in the medium to large segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals.
This is a hybrid-remote role and will require you to go into the Austin, TX office just 1x a week for team building, unity, and collaboration.
 What You’ll Do:
<ul>
<li>
Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
</li>
<li>
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate
</li>
<li>
Achieve a quota of new sales growth within customer base.
</li>
<li>
Be a customer advocate, driving relationships with key customers and creating new champions
</li>
<li>
Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells
</li>
<li>
Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion
</li>
<li>
Devise and execute account strategies and plans to maximize account growth
</li>
<li>
Provide high touch customer service, including escalation and coordination of support issues as needed
</li>
<li>
Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base
</li>
</ul>
 What You’ll Need:
<ul>
<li>
2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields
</li>
<li>
Bachelor's degree is preferred
</li>
<li>
Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals
</li>
<li>
Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar
</li>
<li>
Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role
</li>
<li>
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
</li>
<li>
Strong technical aptitude and ability to learn new concepts quickly
</li>
<li>
Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
</li>
<li>
High level of comfort handling client objections and negotiations.
</li>
<li>
Security or Saas experience is a plus
</li>
</ul>
#LI-HK1
#LI-JN1

Corporate Account Manager (Hybrid)

<h3>Job Description</h3>
Job Description
This is a route-based service-oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative sales and service strategies. To grow existing customer business through sales and retention programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork and to be ImageFIRST’s “face” to our customers and potential customers.
Schedule: This is a full-time position, Monday through Friday. Daily hours will vary depending on route requirements.
**Weekly pay:
$25-$30 Based on experience
**
RESPONSIBILITIES:
<ul>
<li>
Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community
</li>
<li>
Customer Relationships: Handle all administrative aspects of sales, identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term
</li>
<li>
Route: Manage route to maximize efficiency, productivity and revenue: operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles
</li>
<li>
Sales: Increase account revenue by selling additional products and services, successfully complete sales programs, develop and implement strategies to identify new business opportunities. Meet or exceed sales objectives
</li>
<li>
Product Management: load outs, inventories, quality-stains/damage, tape changes
</li>
<li>
Product Knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
</li>
<li>
Load truck: organization, night before service, invoices, check rails, count-by-man, linen control sheet, maintain route books
</li>
<li>
Unload Truck: check-in, empty soil carts, weigh carts
</li>
<li>
Account appearance: organization of rails, hanger racks, plastic, wet bags, posters and repaid bags
</li>
<li>
Truck Maintenance: timely communication of repairs, PM, accidents
</li>
<li>
Paperwork: work order preparation and follow-up, invoice accuracy, credits, collection requirements
</li>
<li>
**Schedule: This is a full-time position, Monday through Friday. Daily hours will vary depending on route requirements.
</li>
</ul>
**
MINIMUM QUALIFICATIONS:
<ul>
<li>
Minimum of 3 years of experience within sales or a route sales role
</li>
<li>
Ability to lift 25 pounds on a frequent basis
</li>
<li>
Ability to drive commercial motor vehicle for up to 10 hours daily
</li>
<li>
High School Diploma or equivalent
</li>
<li>
Valid Driver’s License and Excellent Driving Record
</li>
<li>
Sense of direction/knowledge of area
</li>
</ul>
You should be proficient in:
<ul>
<li>Driver's License </li>
<li>Retail Sales</li>
<li>Customer Service</li>
<li>Equipment/Parts Counter Sales</li>
<li>Distribution Experience</li>
<li>Current CDL License</li>
<li>High School / GED</li>
<li>Excellent Communication Skills</li>
</ul>

Customer Advocate

<h3>Job Description</h3>
Job DescriptionWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Advocate. In this pivotal role, you will be the voice of the customer, responsible for delivering exceptional service and support to our diverse clientele. Your primary focus will be to understand customer needs, resolve issues, and enhance their overall experience with our products and services. Responsibilities &nbsp; &nbsp; Serve as the primary point of contact for customer inquiries and concerns. &nbsp; &nbsp; Resolve customer issues in a timely and professional manner, ensuring customer satisfaction. &nbsp; &nbsp; Gather and analyze customer feedback to identify trends and areas for improvement. &nbsp; &nbsp; Collaborate with cross-functional teams to enhance customer experience and support initiatives. &nbsp; &nbsp;&nbsp; Requirements &nbsp; &nbsp; Proven experience in customer service or a related field, preferably in a fast-paced environment. &nbsp; &nbsp; Excellent verbal and written communication skills with a strong attention to detail. &nbsp; &nbsp; Ability to empathize with customers and address their needs effectively. &nbsp; &nbsp; Strong problem-solving skills with a focus on finding creative and practical solutions.

<h3>Job Description</h3>
Customer Advocate Position Summary: The Customer Advocate will interact with the company's customers by addressing inquiries and resolving complaints, ensure optimum inventories are monitored, manage shortages and educate customer on proper linen utilization and preventing loss of linens, expand the product and service mix at current customers. Supervisory Responsibilities: 
<ul>
<li>None</li>
</ul>
 Duties/Responsibilities 
<ul>
<li>Interacts with customers via telephone, email, online chat, and most importantly, in person to provide support and information on products or services.</li>
<li>Collects and enters orders for new or additional products or services.</li>
<li>Create standard orders for each customer that can be used, when necessary, in leu of customer's order.</li>
<li>Fields customer questions and complaints; when the issue is beyond the representative's knowledge, works within the Sales team, Crown Linen distribution teams, or with the General Manager to resolve.</li>
<li>Ensures that appropriate actions are taken to resolve customers' problems and concerns.</li>
<li>Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.</li>
<li>Performs other related duties as assigned. </li>
<li>Ability to identify areas for increased wallet share (RPP increase) items within customer accounts and sell to customer. </li>
</ul>
 Required Skills/Abilities: 
<ul>
<li>Excellent communication skills including active listening.</li>
<li>Service-oriented and able to resolve customer grievances.</li>
<li>Proficient computer skills with the ability to learn new software, including Sales Force.</li>
<li>Ability to build and maintain business relationships with clients.</li>
<li>Excellent time management skills.</li>
<li>Ability to multitask and complete work while traveling.</li>
<li>Thorough knowledge of territory, market, and clients.</li>
<li>Excellent problem-solving skills.</li>
<li>Organized with attention to detail.</li>
</ul>
 Education and Experience: 
<ul>
<li>High school diploma or equivalent. College degree or industry field experience preferred. </li>
<li>Customer service experience required.</li>
</ul>
 Physical Requirements: 
<ul>
<li>Ability to travel daily and spend most of the day in a vehicle.</li>
<li>Valid driver's license and no major driving violations.</li>
<li>Must be able to lift 50 pounds at times.</li>
</ul>
<ul>
<li>Prolonged periods of standing and/or sitting at a desk and working on a computer.</li>
<li>Must be able to lift 50 pounds at times. </li>
<li>Must be able to push / pull cart carts of linens in excess of 500 pounds. </li>
</ul>

<h3>Job Description</h3>
About the Role:
 At V-NET Consulting, our Customer Success Advocates are the strategic link between our clients and our technology team. This role is ideal for someone who understands the importance of both strong technical insight and exceptional client relationships. You will serve as a trusted advisor to your assigned accounts, helping them align their business goals with smart, scalable IT strategies.
As a CSA, you’ll work directly with business leaders, monitor the health of their environments, identify improvement opportunities, and ensure their IT infrastructure evolves in step with their organization’s needs. You’ll be just as comfortable leading strategic planning discussions as you are discussing IT concerns with technical teams.
What You’ll Be Doing:
<ul>
<li>Build and maintain deep, consultative relationships with decision-makers and key stakeholders at client organizations.</li>
<li>Understand the unique technology environment of each client and act as their internal advocate within V-NET.</li>
<li>Proactively assess client satisfaction and address areas of concern with timely and effective solutions.</li>
<li>Lead quarterly business reviews (QBRs) to present technology performance, risk analysis, and strategic recommendations.</li>
<li>Collaborate with internal engineering and support teams to align service delivery with client expectations.</li>
<li>Stay informed on emerging technologies and V-NET service offerings to recommend relevant enhancements or upgrades.</li>
<li>Guide clients through changes in their technology landscape, including infrastructure refreshes, migrations, or cybersecurity initiatives.</li>
<li>Act as a liaison between clients and V-NET project teams to ensure smooth planning and execution of initiatives.</li>
<li>Help identify opportunities for new services or projects and coordinate with the V-NET sales and technical teams as needed.</li>
<li>Maintain accurate documentation of client environments and strategic plans.</li>
<li>Provide escalation support by understanding both client needs and internal processes to resolve issues efficiently.</li>
</ul>
Who You Are:
<ul>
<li>A problem-solver with strong business acumen and technical awareness.</li>
<li>A communicator who can explain complex technology in a way that resonates with non-technical audiences.</li>
<li>A relationship-builder who understands the value of trust, consistency, and responsiveness.</li>
<li>An organized self-starter who can manage multiple client relationships and priorities simultaneously.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 3 years of experience in IT consulting, account management, or a similar client-facing technical role.</li>
<li>Prior experience working within an MSP or IT services environment is a plus.</li>
<li>Excellent communication and presentation skills (written and verbal).</li>
<li>Ability to translate technical concepts into business value.</li>
<li>Bachelor’s degree in a technical or business field preferred.</li>
<li>Ability to travel to client sites.</li>
</ul>

Customer Success Advocate

<h3>Job Description</h3>
Job Description
Customer Success Advocate (Remote – Commission Only) LifePro Recruitment
LifePro Recruitment is seeking a compassionate and results-oriented Customer Success Advocate to join our fully remote team. This 1099 commission-only role is ideal for individuals who thrive on helping others succeed, building trust, and guiding clients through a smooth and supportive life insurance process.
You’ll work with warm, inbound leads—no cold calling—offering expert guidance and long-term support as clients secure financial protection for their families.
Key Responsibilities:
<ul>
<li>
Serve as the trusted advisor for prospective and active clients
</li>
<li>
Understand client needs and present the best-fit life insurance options
</li>
<li>
Guide clients through the application, approval, and onboarding process
</li>
<li>
Ensure clear, timely communication and an exceptional customer journey
</li>
<li>
Track all interactions, updates, and tasks using our CRM system
</li>
</ul>
What We Offer:
<ul>
<li>
100% remote – work from anywhere in the U.S.
</li>
<li>
Flexible hours – full-time or part-time
</li>
<li>
Inbound, pre-qualified leads provided – no cold outreach
</li>
<li>
Step-by-step training and one-on-one mentorship
</li>
<li>
Proven tools and systems to simplify your workflow
</li>
<li>
Uncapped commission – earnings directly tied to your performance
</li>
<li>
Growth opportunities in client success, leadership, or training roles
</li>
</ul>
Ideal Candidate:
<ul>
<li>
Strong communication and interpersonal skills
</li>
<li>
Background in customer success, service, or consultative sales preferred
</li>
<li>
Client-focused, organized, and responsive
</li>
<li>
Life &amp; Health Insurance License (or willingness to obtain – we assist)
</li>
<li>
Tech-savvy and comfortable working independently in a remote setting
</li>
</ul>
Compensation: This is a 1099 commission-only position. Customer Success Advocates typically earn $3,000–$7,000/month, with top performers exceeding $10,000/month.
If you're passionate about helping others and want a flexible, high-impact career, apply now to join LifePro Recruitment as a Customer Success Advocate.
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<h3>Job Description</h3>
Job Description
Location: Commerce Township, Michigan Position: Customer Experience Advocate Compensation: $18.00 – $20.00 per hour
Benefits:
<ul>
<li>Opportunities for advancement</li>
<li>Team-based environment</li>
<li>Ongoing training and professional development</li>
<li>Purpose-driven culture</li>
<li>Positive, people-first leadership</li>
</ul>
Position Summary:
Basements Plus is seeking a Customer Experience Advocate to support our sales success and ensure every homeowner has a remarkable experience. In this hybrid customer support and inside sales role, you will follow up with homeowners after sales appointments to confirm satisfaction, encourage movement on unsold proposals, and strengthen communication between customers and our specialists.
Your outreach will help guide homeowners through their decision-making process while helping us meet sales goals and improve performance.
Key Responsibilities
<ul>
<li>Customer Experience Surveys: Call customers to gather feedback about their experience.</li>
<li>Follow-Up on Quotes: Reach out to homeowners to discuss open proposals and help move them forward.</li>
<li>Appointment Scheduling: Set and confirm additional meetings with sales representatives when needed.</li>
<li>Client-Specialist Communication: Ensure homeowners and sales reps stay aligned by facilitating clear communication.</li>
<li>Sales Team Collaboration: Share feedback and insights with the Sales Manager to support sales strategies.</li>
<li>Appointment Center Support: Cross-train to assist with general scheduling and appointment setting.</li>
<li>Team Development: Attend sales meetings, training sessions, and ride-alongs to build product and process knowledge.</li>
<li>Marketing Alignment: Stay current on promotions and messaging to better assist customer needs.</li>
</ul>
Position Requirements:
<ul>
<li>1+ year of experience in an office setting handling outbound phone calls and emails</li>
<li>Strong verbal and written communication skills</li>
<li>Experience with scheduling and CRM systems (preferred)</li>
<li>Detail-oriented with excellent data entry skills</li>
<li>Quick to adapt and thrive in a fast-paced environment</li>
<li>Positive attitude and confident in customer interaction</li>
<li>Goal-driven with a team-first mentality</li>
<li>Ability to work independently, prioritize, and meet deadlines</li>
</ul>
Company Culture:
At Basements Plus, we live our purpose of creating better homes and providing remarkable customer experiences. We value integrity, growth, and team celebration—especially when goals are met. You’ll be part of a collaborative team that believes in lifting one another up while delivering quality to every homeowner.
Alternate Titles
<ul>
<li>Customer Success Representative​</li>
<li>Inside Sales Support Representative</li>
<li>Client Experience Coordinator</li>
<li>Outbound Customer Care Agent</li>
<li>Sales Follow-Up Coordinator</li>
</ul>
Keywords:
Customer Experience, Inside Sales, Customer Support Jobs, CRM, Appointment Scheduling, Outbound Calls, Commerce Township Jobs, Michigan Sales Jobs, Home Services, Construction Industry Support, Customer Service, Data Entry, Call Center, Home Improvement Sales
Additional Information:
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may also be requested to perform additional duties and work outside normal hours as needed. Regular and reliable attendance is an essential job function.This job description is subject to change at any time without notice 
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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