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Civil Rights Investigator and Complaint Resolution Officer

Sr Manager, Operation and Business Configuration (Sr Manager I) CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day-to-day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations. Position Information: 
<ul>
<li>Department: Claims Administration </li>
<li>Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>40% - Leadership Functions
<ul>
<li>Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.</li>
<li>Hires, manages, trains, reviews and sets goals for the department and staff.</li>
<li>Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies.</li>
<li>Develops and implements corrective action plans and trains staff as needed.</li>
<li>Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs.</li>
<li>Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity.</li>
<li>Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes.</li>
<li>Tracks and trends teams performances by way of dashboards, monitoring day-to-day activities of each claim operational areas, claims operational vendors and all clearinghouses.</li>
<li>Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed.</li>
<li>Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity.</li>
<li>Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects.</li>
<li>Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies.</li>
<li>Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers.</li>
<li>Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded.</li>
<li>Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs. </li>
</ul>
</li>
<li>35% - Program Oversight
<ul>
<li>Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi-Cal, Medicare, Commercial (Covered California) and Program of All-Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare &amp; Medicaid Services (CMS) health plan regulatory requirements and guidelines.</li>
<li>Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims-related regulatory requirements and reporting.</li>
<li>Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers.</li>
<li>Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate.</li>
<li>Stays current with regulatory guidelines impacting essential functions and data requirements. </li>
</ul>
</li>
<li>20% - Technical Operations
<ul>
<li>Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making.</li>
<li>Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment.</li>
<li>Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes.</li>
<li>Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required. </li>
<li>5 years of experience utilizing Microsoft technologies required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>N/A</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6372553&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 22, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6372553" target="_blank">https://jobs.caloptima.org/jobs/sr-manager-operation-and-business-configuration-sr-manager-i-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f254b5d52e384f44aad2de542f28a181

Sr Manager, Operation and Business Configuration (Sr Manager I)

About the Role:&nbsp;
CrowdStrike is looking for highly motivated, self-driven, and experienced Regional Sales Director dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.
As the Regional Sales Director, you must possess the ability to position our portfolio of next-generation cyber security and threat intelligence capabilities. The successful candidate will also be comfortable articulating CrowdStrike’s GTM strategies to senior customer executives within the assigned territory.&nbsp; You will have the opportunity to present CrowdStrike’s product capabilities and value to prospects, match our strengths to agency and department needs, and help our partners and clients defeat the adversary. &nbsp;The successful candidate must have sales leadership experience and executive level contacts across the assigned territory. The candidate must be also to be flexible and adaptable to rapidly changing business situations.&nbsp; You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to attack the market with passion! &nbsp;
This position is a Director-level opportunity within our Field Sales team. We are seeking qualified candidates who are based in the greater San Francisco Bay Area.
 What You'll Do:
<ul>
<li>
Sales and management experience leading a team of senior sales people
</li>
<li>
Day to day personnel management, pipeline development, territory planning, account planning, forecasting, quota attainment, sales presentations, and short term, mid-term, long-term opportunity management.&nbsp;
</li>
<li>
Have a deep network of VAR resellers to drive all pertinent issues related to CrowdStrike sales strategy and goal attainment.
</li>
<li>
Identify, develop and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively.
</li>
<li>
Scope, negotiate and bring to closure agreements to exceed booking and revenue quota targets.
</li>
<li>
Target and gain access to decision makers in key prospect accounts in the assigned territory.
</li>
<li>
Collaborate with operative peers across functions (including the Field Sales, Channel, Marketing, Sales Operations, System Engineering, Services, Customer Support, and Product Development) to create visibility with target accounts and drive engagement of target prospects at both the individual contributor and executive level.
</li>
<li>
Work cooperatively within the partner ecosystem to leverage their established account presence and relationships.
</li>
<li>
Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com/CLARITY and other data analytics tools
</li>
<li>
MEDDPICC sales methodology experience strongly preferred, not required.
</li>
</ul>
What You'll Need:
<ul>
<li>
5+ years of successful solution sales experience leading a sales team selling cyber security software and/or infrastructure products&nbsp;
</li>
<li>
Strong understanding of Cybersecurity, Cloud and SaaS technologies and competitive offerings in the marketplace.
</li>
<li>
Demonstrated history of exceeding booking and revenue targets.&nbsp; Successful experience with target account selling, solution selling, and/or consultative sales techniques.
</li>
<li>
Must be aggressive, a self-starter with an ability to build executive relationships, articulate CrowdStrike’s product and business strategies, and create the demand that makes deals happen.&nbsp;
</li>
<li>
Must have an aptitude for understanding how technology products and solutions solve business problems and an ability to explain complicated concepts to a variety of audiences and skill levels.
</li>
<li>
Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution.
</li>
<li>
Recognized experience developing and maintaining relationships with senior executives.
</li>
<li>
Excellent communication (written and verbal) and presentation skills; both internally and externally.
</li>
<li>
Strong time management, organizational and decision-making skills.
</li>
<li>
Ability to work remotely and be able and willing to travel on short notice.
</li>
<li>
Self-motivated ability to work independently and as part of a team.
</li>
<li>
Possess the drive to succeed and to participate in the growth of an exciting, fast-paced startup.
</li>
<li>
BA/BS or equivalent combination of education and experience.
</li>
</ul>
#LI-CL1
#LI-HK1&nbsp;
#LI-Remote&nbsp;

Regional Sales Director - Enterprise, Bay Area (Remote)

<a>Miami Dade College, Medical Campus&nbsp;</a>is now accepting applications for Director of Nursing Clinical Support. The Director of Nursing Clinical Support has a broad range of duties associated with the growth and development of clinical education courses in the School of Nursing, this position provides oversight, in collaboration with Continuing Education, for the Certified Nursing Assistant (CNA) courses, which includes plans to transition students to credit. This position also coordinates with nursing faculty and leadership to offer certifications for students enrolled in the School of Nursing.
Duties &amp; Responsibilities
<ul>
<li>Provides leadership and oversight for the Certified Nursing Assistant program; including working with clinical partners to pursue scholarships and partnership opportunities</li>
<li>Collaborates with the Program Director for Continuing Education in the hiring, onboarding, training, evaluation and scheduling of instructors for CNA</li>
<li>Oversees the curriculum for CNA and special projects as needed to meet accreditation/certification standards and ensure student success</li>
<li>Arranges Prometric Testing in collaboration with the testing center at MDC Medical Campus</li>
<li>Ensures the distribution of pertinent information to students enrolled in the CNA program to transition to degree-seeking programs</li>
<li>Collaborates with funding partners, recruitment, and Program Director of CE to increase enrollment of individuals in the community into the CNA program</li>
<li>Tracks enrollment data, graduation, and certification pass rates of students seeking credentials while identifying barriers to success</li>
<li>Works with the Program Director for Continuing Education to provide CNA program support</li>
<li>Coordinates with the Department Chairs and Director of Clinical Resources to appropriately staff each clinical course utilizing adjunct faculty when appropriate and visits clinical sites to ensure adjunct faculty are working with students to meet course and agency expectation</li>
</ul>
Minimum Requirements
<ul>
<li>Master’s degree in Nursing (MSN) from a regionally accredited institution and three (3) years of experience in nursing education; or Bachelor’s degree in Nursing (BSN) and seven (7) years of experience in nursing education</li>
<li>Florida license or eligibility for a license as a registered nurse</li>
<li>Knowledge and understanding of College organization, goals and objectives, and policies and procedures</li>
<li>Knowledge of Microsoft office software and specific computer programs related to area of responsibility</li>
<li>Computer fluency and database management skills in field related to Nursing Education</li>
<li>Possess excellent organizational and communication skills (both verbal and written)</li>
<li>Possess effective interpersonal skills</li>
<li>Ability to effectively present information to groups of managers, clients, customers, and the general public</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions for reporting Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff</li>
</ul>

Director of Nursing Clinical Support

Title of Position:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manager Individual Gifts FLSA Status:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Exempt Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Development Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Senior Director, Major Gifts Positions reporting to this position:&nbsp; &nbsp;None Salary&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $90,000 - $95,000
 About Win - Women in Need Win is dedicated to breaking the cycle of homelessness by providingtransitional and supportive shelters for women-led families. Manyof our families have escaped domestic violence and strive to keeptheir families together and safe. Win’s Income Building Programsupports our clients by facilitating their transition fromunemployment to employment and helping those already employed toimprove their circumstances. This includes increasing wages, movingfrom part-time to full-time work, securing health benefits, andtransitioning from off-the-books to on-the-books positions.Additionally, Win offers financial literacy workshops to equip ourclients with essential skills such as budgeting, bill paying, andbasic fiscal management. Win’s current operating budget isapproximately $150 million, with $14 million raised privatelythrough private and corporate funding, supporting programs andservices including the Income Building Program and Camp Win.
Purpose of the Opportunity The Manager of Individual Gifts is responsible for identifying,cultivating, qualifying, and soliciting mid-level ($1,000-$4,999)donors to raise significant revenue for Win. Reporting to theSenior Director, Major Gifts, the Individual Giving officer managesaspects of the individual donor programs (events, communicationscontent, solicitation) to raise funds and donor commitments insupport of Win programs. Key Accountabilities
Donor Relations and Cultivation • Manage portfolio of donors supporting from $1,000-$4,999,including annual giving, from communications and engagement tosolicitation and stewardship. • Coordinate donor experiences involving Development and Programteams, including strategy development and preparation of briefingdocuments, formal proposals, and logistical support. • Oversee the acknowledgement and recognition processes formid-level donors, ensuring immediate, tailored, and accuratecorrespondence to donors, and on-going appreciation asappropriate.
Research and Metrics • Regularly provide reporting on mid-level financial progress as itrelates to overall goal. • Work closely with the Director of Development Operations todevelop systems and methodology to identify/qualify new Windonors. • Analyze donor data and fundraising metrics to assess performance,identify trends and share key learnings to inform strategicdecision-making.
 Data-Driven Approach • Ensure the maintenance of accurate and up-to-date donor recordsin Salesforce, Win’s CRM database, with a focus on data hygiene.Work with the Development staff to ensure fulfillment andimplementation. • Track and report activities and progress towards goals throughthe fiscal year. Events and Collaboration • Participate in planning and staffing specific fundraisingevents. • Other duties as assigned, including ongoing support of appeals,campaigns, donor communications, and marketing.
Essential Functions • Represent Win’s mission and programs to external parties bybuilding and maintaining strong organizational knowledge. • Perform other related duties as assigned. • Must be able to sit at a computer for a majority of the workday. • Must use public transportation to travel to Win sites and otherrelated meetings and events.
Qualifications · Commitment to Win’s mission, vision, and values. · BA and 2-4 years of experience in successfully managing andcoordinating an individual donor program. · Proven organizational skills including the ability to managemultiple tasks and projects simultaneously and produce high qualityresults quickly and on time. · Take initiative and be creative in developing and maintainingsources of support. · Excellent communication skills, both verbal and written,required. · Proficiency in Microsoft Office including spreadsheets andpresentation applications. · Knowledge of fundraising software (salesforce) is a plus.
Core Competencies • Leading Others: Demonstrate flexibility, adaptability andinitiative. Engage the team to achieve high standards. Be visionaryand able to help create and realize Win’s vision for thefuture. • Facilitating Change: Support critical large-scale changes.Inspire and motivate others. Develop and meet challenging butachievable goals with the clients’ well-being in mind. • Managing Performance: Monitor performance against standards setby Win and funders.

Manager Individual Gifts

Opportunity
Reporting to IRAP’s Executive Vice President, External Relationsand Chief of Staff, the Vice President (VP), Development will be anintegral member of the IRAP team, and involved in theorganization’s overall strategic development. They will oversee andmanage the organization’s fundraising strategy, development, andexecution, and will build key infrastructure and contacts tostrengthen and sustain its activities. In partnership with theExecutive Vice President, External Relations and Chief of Staff,the Development team, and other key stakeholders, the VP will be astrategic leader and frontline fundraiser, forging newrelationships to increase IRAP’s visibility, achieve ambitiousimpact, and secure long-term financial resources. They will lead,in partnership, the design and implementation of a comprehensive,clearly-articulated multi-year plan to maintain organizationalhealth in the years to come. The VP will hold a portfolio ofprincipal and major individual and institutional donors, and willbe responsible for personal fundraising performance alongside therest of the development team.&nbsp;
The VP, Development will have primary responsibility forestablishing and implementing the infrastructure needed to grow a$30M annual budget through the solicitation of grassroots tomajor/principal gifts, special events and virtual opportunities,and corporate and foundation support. They will expand anddiversify IRAP’s donor base/pipeline and work closely with otherteam members to secure funding for new initiatives. In addition,the VP will work closely with the Board of Directors on theirrespective individual fundraising / relationship-building plans,and encourage everyone, through many different avenues, to becomemore involved in helping the organization reach their fundraisinggoals.
The VP, Development will directly supervise the highly strategicDevelopment Leadership Team, comprising the Director of IndividualPhilanthropy, Director of Institutional Philanthropy, and theDevelopment Operations team lead, in addition to overseeing andleading the nine Development team professionals. They will also bea member of the Senior Management Team, responsible for helping todevelop a strategic execution plan to achieve organizationalresults.
Responsibilities
<ul>
<li>Provide strategic vision and direction to build a first-ratedevelopment program, in partnership with the Executive LeadershipTeam, Development team, and Board of Directors, includingindividual, corporate, and foundation fundraising, and support andensure stellar development operations.</li>
<li>Through a combination of donor, prospect, Board, and staffengagement; intentional pipeline building and authenticstewardship; and creative and innovative fundraising strategies,lead the organization-wide goal of deepening existing andprospective funder relationships, and expanding and diversifyingthe base of supporters and ambassadors.</li>
<li>Maintain a dynamic portfolio of high-net-worth individuals andmajor institutional funders.</li>
<li>Support the Board of Directors, including staffing theDevelopment Committee, as it undertakes greater fundraising andpipeline-building efforts.</li>
<li>Ensure dynamic processes in all phases of prospect management,donor qualification, cultivation, solicitation, stewardship, anddevelopment reporting.</li>
<li>Create and implement a plan for the diversification of fundingtypes, such as expanding our non-U.S. supporter base, competing formore multilateral funding opportunities, and/or acceleratinggrassroots giving.&nbsp;</li>
<li>Ensure the mobilization of virtual and in-person fundraisingactivities, including by leading the biannual Audacious Communitycalls and other development cultivation and stewardshipopportunities.&nbsp;</li>
<li>Communicate regularly with the Executive Vice President,appropriate Executive Leadership Team members, and the SeniorDirector, Global Planning and Strategic Resourcing to understandpotential programmatic funding needs, then work with others on theDevelopment team to identify and pursue funding opportunities tomeet those needs.</li>
<li>With the support of the Development Operations team, provideregular analysis and reporting on the overall performance offundraising against goals and Annual Plan.</li>
<li>Actively manage the Development departmental budget, bringingrisks and opportunities to the attention of the EVP, ExternalRelations and Chief of Staff.</li>
<li>In collaboration with the Senior Director of Communications,devise and implement compelling and consistent external messaging,and build consistent and recognizable identity to further IRAP’sbrand and enhance visibility.</li>
<li>Identify, develop, and mentor the Development team, and fostera team culture of accountability, collaboration, honesty, respect,and joy.</li>
<li>Indirectly manage a team of Development professionals who aremembers of the union.</li>
<li>Together with the Development team, advance DEIAB efforts infundraising, including elevating client and partner voices, andsupporting Development’s role in the achievement oforganization-wide DEIAB goals.</li>
</ul>
Qualifications
Education
<ul>
<li>Bachelor’s degree required.</li>
</ul>
Experience
<ul>
<li>At least ten years of professional experience in amission-driven, nonprofit organization.</li>
<li>Demonstrated success in a Development function/role/position(managing and forging relationships with multiple donorsources).</li>
<li>Five years of management or supervisory experience required;supervisory experience in a unionized environment preferred.</li>
<li>Experience in building a dynamic and effective fundraisingprogram, designed to grow with time and the expanding needs of theorganization.</li>
<li>Experience working with Salesforce, Raiser’s Edge or other CRMdatabase management systems is a plus.</li>
</ul>
Values, Competencies and Skills
<ul>
<li>Highly creative and strategic minded; ability to influence andengage a wide range of donors and build long-termrelationships.</li>
<li>Demonstrated ability to direct broad fundraising initiatives tomeet institutional goals, and proven ability to personally raiseprincipal and major individual and/or institutional gifts.</li>
<li>Superb writing, communication, and analytical skills.</li>
<li>Exceptional organizational and time management skills.</li>
<li>Flexible and adaptable style; a leader who can positivelyimpact both strategic and tactical fundraising initiatives.</li>
<li>Ability to work both independently without close oversight, butalso a team player who will productively engage with others,including IRAP staff, leadership, Board of Directors, and other keystakeholders.</li>
<li>Demonstrated ability to inspire, engage, and motivatestaff.</li>
<li>High standards of professional and ethical conduct, integrity,and accountability.&nbsp;</li>
<li>Must be familiar with nonprofit financial management andprogram budgeting.</li>
<li>Commitment to IRAP’s mission to create a world where refugeesand all people seeking safety are empowered to claim their right tofreedom of movement and a path to lasting refuge.</li>
</ul>
Location
The candidate will work in one of IRAP’s U.S. offices in NewYork City or Washington, DC, but remote work candidates will beconsidered. The position must be able to work within EST workhours, +/- two hours, to facilitate team collaboration.
Job-related Requirements
This position does not require regular office presence.
This position requires the ability to travel (approximately sixtimes per year, including possible international travel),occasional work outside daytime business hours to meet withsupporters and participate in cultivation opportunities, andrepresent IRAP at external events/meetings as and whenrequired.
Compensation
IRAP strives for equity and transparency in its compensationpractices. Compensation is based on experience, education, andinternal equity. The salary for this role is in a range based onmarket data and will be between $158,772 - $180,071.
Benefits
IRAP offers an extremely competitive benefits package in eachlocation. For more information about IRAP’s benefits, please visitour careers page.&nbsp;
IRAP’s benefits vary across office locations, and IRAP seeks tooffer equitable and generous benefits to all employees. IRAP’s U.S.benefits include:
<ul>
<li>Fully paid family health insurance</li>
<li>Retirement options</li>
<li>Extensive PTO (20 or more vacation days &amp; 19 org-wideholidays)&nbsp;</li>
<li>Comprehensive leave time for sickness</li>
<li>Disability and parenting (5 months of parentalleave)&nbsp;</li>
<li>Reimbursement for work from home equipment</li>
<li>Generous opportunities for professional development</li>
</ul>
&nbsp; Benefits
IRAP’s benefits vary across office locations, and IRAP seeks tooffer equitable and generous benefits to all employees. IRAP’s U.S.benefits include:
<ul>
<li>Fully paid family health insurance</li>
<li>Retirement options</li>
<li>Extensive PTO (20 or more vacation days &amp; 19 org-wideholidays)&nbsp;</li>
<li>Comprehensive leave time for sickness</li>
<li>Disability and parenting (5 months of parentalleave)&nbsp;</li>
<li>Reimbursement for work from home equipment</li>
<li>Generous opportunities for professional development</li>
</ul>

Vice President, Development

KSTU &amp; KUPX, the Scripps-owned television stations in vibrant Salt Lake City, Utah, are on the lookout for an experienced and innovative Senior Director of Sales. This pivotal leadership role calls for a driven individual with a proven track record in media sales who is ready to take the helm of our proactive sales management team.
At Scripps, we take pride in being a legacy broadcaster focused on creating connections and driving innovation. As the Senior Director of Sales, you will leverage our impressive suite of advertising solutions—including OTT, social media, digital display, and broadcast television—to unlock growth opportunities for local and national businesses. You will play a crucial role in reaching our revenue goals while serving as the home station for Utah’s new NHL team, the Utah Hockey Club. Collaborate with our award-winning production team to devise compelling, multi-platform campaigns that connect our clients with their customers in meaningful ways. You’ll set revenue goals, manage inventory, and develop your team to ensure we exceed targets.
If you are a driven, innovative sales professional ready to make a significant impact, this could be the perfect next step in your career. Apply now!
WHAT YOU'LL DO:
<ul>
<li>Collaborate with the General Manager and other Scripps managers to establish and accomplish the station's objectives.</li>
<li>Create sales budgets and project/forecast weekly station revenue to achieve annual targets.</li>
<li>Manage all broadcast and digital inventory; set and adjust station rates to maximize revenue.</li>
<li>Oversee the sale of advertising time to clients and agencies, which may require local and national travel.</li>
<li>Maintain high visibility in the market by meeting with clients, advertisers, and community organizations.</li>
<li>Develop best practices with other sales leaders to optimize team performance.</li>
<li>Initiate and manage new business projects and local station initiatives.</li>
<li>Train, develop, and motivate the local sales team to meet revenue goals and build a pipeline of future talent.</li>
<li>Provide training and developmental coaching for sales managers covering local, national, and general sales management.</li>
<li>Handle all personnel issues effectively.</li>
<li>Collaborate with traffic system personnel to manage airtime inventory efficiently while approving all orders.</li>
<li>Set goals with the station's national rep firm and hold them accountable for performance.</li>
<li>Assess local market positions and value through competitors' strengths and weaknesses.</li>
<li>Maintain integrity in all business dealings.</li>
<li>Other duties as assigned.</li>
</ul>
WHAT YOU’LL NEED:
<ul>
<li>Bachelor’s degree in business or a related field, or equivalent experience preferred.</li>
<li>Generally, 10+ years of proven success in media sales, including at least 3 years in management.</li>
<li>Experience with inventory, pricing, and political advertising guidelines is required.</li>
<li>Experience in strategic account management, broadcast inventory, and digital/video capabilities.</li>
<li>Availability for some travel.</li>
<li>Valid driver's license with a good driving record, along with the ability to provide proof of insurance aligned with company requirements.</li>
</ul>
WHAT YOU’LL BRING:
<ul>
<li>Strong analytical skills to foresee potential pitfalls while remaining optimistic.</li>
<li>Effective problem-solving abilities and a proactive approach to challenges.</li>
<li>Readiness to accept decision-making authority and responsibility.</li>
<li>Exceptional leadership skills that foster open dialogue and empower team members.</li>
<li>Strong coaching skills with the ability to provide empathetic feedback.</li>
<li>Ability to remain composed under pressure while managing multiple tasks.</li>
<li>Excellent oral and written communication skills.</li>
<li>Proficiency in Microsoft Office and Zoom.</li>
</ul>
Why Salt Lake City?
Salt Lake City is not just a place to work; it’s a place to live your best life. The city boasts an unbeatable quality of life with a backdrop of stunning mountains and four-season outdoor recreation. Whether you’re into world-class skiing in the winter, hiking in the summer, or enjoying the vibrant arts and culture scene year-round, Salt Lake offers something for everyone. The busy culinary landscape features everything from food trucks to fine dining, ensuring you’ll never run out of delicious options. Plus, with a booming economy, it’s the perfect time to be part of this exciting community.

The E.W Scripps Company

Join Scripps and the Dynamic KSTU & KUPX Team in Beautiful Salt Lake City!

Throughout our history, many have lived and thrived on the water and land we now call home.&nbsp; At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live.&nbsp; Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader.&nbsp; Join our team and be part of a family that values both tradition and innovation.
JOB SUMMARY:&nbsp;
As a Massage Therapist you will be responsible for providing massage, bodywork, and wellness spa services to guests with unparalleled personalized service, professionalism and possess exceptional knowledge in the field of healing arts.
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa session with you.</li>
<li>Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.&nbsp;</li>
<li>Provide Spa services to guests in a timely, courteous, and efficient manner.</li>
<li>Ensure guest comfort and safety throughout the treatment.</li>
<li>Prepare treatment rooms to client specifications while also adhering to the Spa service standards.</li>
<li>Perform prep work and meticulously clean and restock the room as required and needed. Participate fully in maintaining backbar.</li>
<li>Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is always immaculate (tables draped, counters and products clean).&nbsp;</li>
<li>Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.&nbsp;</li>
<li>Perform monthly and quarterly deep-clean responsibilities.</li>
<li>Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.&nbsp;</li>
<li>Uniforms and personal appearance must always be immaculate.&nbsp;</li>
<li>Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.</li>
<li>Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.</li>
<li>Assist in any other function as requested by Director of Spa and Wellness as it pertains to the spa, lounges, retail area, and outdoor terrace area.</li>
<li>Participate fully in any spa promotions within and outside the spa, Estate or at off-site events.&nbsp;</li>
</ul>
EDUCATION &amp; SKILLS:
<ul>
<li>Current NH Massage Therapy License</li>
<li>Continuing Education is required to maintain massage license/certification</li>
<li>Flexible schedule including night and weekend shifts</li>
<li>Experience as a Massage Therapist in a luxury hotel/resort spa</li>
<li>CPR certification</li>
</ul>
 &nbsp;

The Lake Estate on Winnisquam

Massage Therapist

<h3>Job Description</h3>
Job Description
Are you a people-first leader who thrives on developing others? Do you love thinking strategically about client interactions and business growth? Can you handle crucial conversations while still creating a positive and engaging experience?
Join our Client Success Team as the Director of Client Success, where you will lead a high-performing team to deliver exceptional results for our clients, solve big problems, and create scalable processes that make a real impact.
Key Responsibilities:
<ul>
<li>Serve on RentVision’s Leadership Team and contribute to strategic company decisions.</li>
<li>Lead, manage, and hold accountable a team of 6 direct reports to ensure high performance and alignment.</li>
<li>Design and implement scalable client success and onboarding strategies that improve efficiency and outcomes.</li>
<li>Solve recurring issues and step in to support high-value or at-risk clients when needed.</li>
<li>Develop team processes, tools, and training programs to support growth and quality service delivery.</li>
<li>Deliver exceptional results in onboarding, client satisfaction, retention, and client expansion.</li>
<li>Travel 5–10 times annually for in-person meetings with key clients and to evaluate team performance.</li>
</ul>
Client Communication:
<ul>
<li>You will oversee a team that engages with clients daily. In this role, you will help to craft client strategies, handle escalations, fill in when needed for team members, meet face-to-face with high-value clients, and periodically join client calls or send communications directly.</li>
</ul>
Team Collaboration:
<ul>
<li>Location: This is an on-site role in Lincoln, NE. Candidates must live in or be willing to relocate to the area.</li>
<li>Work Style: In-person collaboration is essential for leading and coaching our team. You’ll work in a team-office environment and be available to support team members on a daily basis.</li>
</ul>
Requirements
<ul>
<li>7+ years of progressive experience in client success, customer success, or account management.</li>
<li>3+ years of experience directly leading and managing teams.</li>
<li>Willing and able to travel 5–10 times per year for in-person meetings with key clients and to evaluate team performance.</li>
<li>High capacity for learning, strategic thinking, and problem-solving.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Bachelor’s degree in Business, Marketing, Advertising, Public Relations, or a related field.</li>
</ul>
Preferred Experience:
<ul>
<li>Masters degree in Business, Marketing, Advertising, Public Relations, or a related field.</li>
<li>Experience in digital marketing at the tactical and strategic levels.</li>
<li>Familiarity with the multifamily industry.</li>
<li>Working knowledge of HubSpot CRM, Google Ads, Meta Ads, Google Analytics, and SEO/web development fundamentals.</li>
</ul>
Position Details:
<ul>
<li>Position Type: Full-time, exempt</li>
<li>Compensation: Salary</li>
</ul>
Benefits
Work at a “Best Place to Work” Company
RentVision was recently certified as a Great Place to Work, one of Fortune’s Best Workplaces in Advertising &amp; Marketing, one of Lincoln’s Best Places to Work (#2 medium-sized company), one of the Best Places to Work in Multifamily (#6 nationwide), and we recently scored a 4.6/5 on Gallup’s Q12 Engagement Survey.
401(k) Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done.
Health Insurance
We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.
Life Insurance
You’re important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost.
Short-Term and Long-Term Disability
We’re here to help when the unexpected happens. We provide both short-term and long-term disability insurance to all of our employees. Our short-term disability plan also offers medical leave for pregnancy.
Paid Time Off
It’s all about that healthy work-life balance—work hard, play hard, right? RentVision provides paid time off and paid holidays, including extra time off around Thanksgiving and Christmas.
Paid Parental Leave
At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one, so we provide paid parental time off.
Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week’s worth of work with games, snacks, and fizzy beverages. Hope you like competition.
Recognition Lunch
You’re one in a million, and we want you to know that. Every month we celebrate our employees with a free lunch (yeah, you read that right) and recognition galore.
Unlimited Coffee
Need a pick-me-up? We’ve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.
Discounted Gym Membership
If you've got the drive, we've got you covered. We partnered with a local gym to provide a total package gym membership for just $10 a month.
About RentVision
RentVision was founded in 2009, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit he’d never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovation—the industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since.
Today, we operate in the multi-family marketing industry where we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service. Learn more about our company at <a href="https://www.rentvision.com/our-company" target="_blank">https://www.rentvision.com/our-company</a>.
Our Purpose: To consider others as more important than ourselves.
Our Mission: To make renting apartments easy.
Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management.
Our Vision for Prospective Residents: To help people rent an apartment without needing to drive anywhere.
Our Core Values:
<ul>
<li>Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results.</li>
<li>Systemize Excellence - We build and do what is excellent, efficient, and repeatable.</li>
<li>Considerate Candor - We seek and give direct feedback that is thoughtful and productive.</li>
<li>Maximize Talent - We know our weaknesses. We live in our strengths.</li>
<li>Team Hustle - We deliver success through hard work and camaraderie.</li>
</ul>

Director of Client Success

<h3>Job Description</h3>
Job Description
We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.
We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.
At Rokt, we practice transparency in career paths and compensation. 
At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.
We are looking for a Director, Client Success
Target total compensation ranges from $300,000 - 358,000, including a fixed annual salary of $170,000 - $200,000, variable between $50,000 - 50,000, an employee equity plan grant, and world-class benefits. 
This role is designed for someone who is passionate about digital media, constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world, and is looking to manage a team of Account Managers. 
Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.
About the Role: 
<ul>
<li>Mastering the functionality of the Rokt platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.</li>
<li>Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.</li>
<li>Create and manage an effective team relationship between all relevant stakeholders.</li>
<li>Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return.</li>
<li>Tactical account planning and relationship building.</li>
<li>Developing relevant marketing reports and client facing account proposals with the support of cross functional teams</li>
<li>Build and maintain strong direct client relationships and with designated media agencies.</li>
<li>Monthly and quarterly revenue forecasting and account plans.</li>
<li>Manage, motivate, and develop a team of Account Managers.</li>
</ul>
Requirements
About You:
<ul>
<li>Proven: At least 10+ years experience in a client-facing account management role across digital media, marketing or digital sales, including experience managing a team.</li>
<li>Polished: You will have significant exposure to customers and industry partners alike. As such, you must project the professional image of the company both internally and externally. You are an effective communicator and ensure all communication, both external and internal, reflects the company culture.</li>
<li>Dedicated: You can reject setbacks and enthusiastically persist until ambitious goals are achieved. You are resourceful and innovative at tackling complex challenges in a timely matter.</li>
<li>Strategic: You are a strong, analytical problem solver with a common sense and practical solutions orientation.</li>
<li>Communicative: You keep others in the company informed and up to date on your priorities, current tasks and work completed. You are consistently looking for ways to improve yourself professionally and you encourage constructive criticism of your work.</li>
<li>Accountable: You're a results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives</li>
<li>Customer Orientated: You demonstrate passionate commitment to the customer and to product quality. You champion the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.</li>
<li>Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau.</li>
</ul>
Benefits
About Rokt’stars:
As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 
About The Benefits:
We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:
<ul>
<li>All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.</li>
<li>Become a shareholder. Every Rokt’star gets equity in the company</li>
<li>Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! </li>
<li>Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! </li>
<li>Dog-friendly office </li>
<li>Extra leave (bonus annual leave, sabbatical leave etc.) </li>
<li>Work with the greatest talent in town</li>
<li>See the world! We have offices in New York, Seattle, Sydney, Tokyo and London</li>
</ul>
We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing &amp; keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

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