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Job Title: Director of Donor Impact Department: Philanthropy Reports to: Vice President of Philanthropy Effective Date: April 2024 Salary Range: $90,000 - $115,000
Working at the Vermont Community Foundation
For more than 35 years, the Vermont CommunityFoundation has served Vermonters and their families throughphilanthropy and building stronger communities. Our mission—BetterTogether: inspiring giving and bringing together people andresources to make a difference in Vermont—provides the bedrock forour workplace culture. Our employees are passionate about making adifference every day. We approach our work with curiosity, respect,and integrity and believe in collaboration, equity, and diversity.When you join our team, your work will matter.
Position Overview
The director of donor impact at the VermontCommunity Foundation (VCF) is responsible for leading stewardshipactivities for fundholders and donors, to expand the VCF’scharitable impact in Vermont by doubling the dollars sustainablyactive in the community by 2027. The director's primaryresponsibilities include: 
<ul>
<li>Providing high-quality stewardship and customer service toexisting donors and fundholders</li>
<li>Enhancing the connection between fundholders' philanthropy andtheir impact</li>
<li>Analyzing fundholder interests and donor behavior to developgrowth strategies</li>
<li>Contributing to the VCF's impact through revenue and productanalysis</li>
<li>Working closely with marketing and communications to identifyand define campaign targets</li>
</ul>
The director oversees the donor impact strategy, which supports andinspires fundholders to utilize their full charitable capacity withVCF. This includes developing effective fundholder stewardshipstrategies, measuring success in delivering donor services, andusing data to continually enhance the stewardship program andinform product innovation. The director collaborates closely withthe Philanthropic team, Grants and Community Impact (GCI) team,Finance team, and Communications team, to develop processes,proposals, and content that align with fundholder and donorinterests. They utilize technology and data systems to track donorpreferences and inform stewardship plans and productdevelopment.
The VCF is on a growth trajectory and is looking for leaders with agrowth mindset. As a member of the leadership team for VCF, thisposition models VCF’s core values and serves as a positive rolemodel for change. This position also sits on the Philanthropydepartment’s leadership team. In this capacity, the director helpsto set department goals and targets for success and commits topersonal and professional development.
This position is full-time and  manages a full-time donorimpact specialist. The director reports to the VP forPhilanthropy.
Essential Responsibilities
Donor Impact Strategy
<ul>
<li>Oversee the donor impact plan to support and inspirefundholders and donors to utilize their full charitable capacitywith VCF and to make a difference with their giving in Vermont andbeyond</li>
<li>In close partnership with colleagues on the Philanthropy team,develop targeted stewardship plans for fundholders and professionaladvisors</li>
<li>Work closely with the Marketing and Communications team todefine and generate leads, refine campaigns, and analyzeoutcomes</li>
<li>Develop benchmarks of success for donor stewardship andcustomer service</li>
<li>Leverage software to continually enhance the stewardshipprogram, inform marketing, and generate opportunities for businessdevelopment and product innovation</li>
<li>Oversee the administrative workflow of all funds and the newfundholder orientation process</li>
<li>Lead organization-wide customer service training forcommunicating and working with donors, fundholders, andprospects</li>
</ul>
  Knowledge and Data Management
<ul>
<li>Collaborate with the GCI team to generate landscape scans,grant slates, and other stewardship needs for fundholders</li>
<li>Serve as primary liaison with the Marketing and Communicationsteam to leverage Insight Hub content that inspires and supportsfundholder and donor interests</li>
<li>Track donor interest areas, grantmaking styles, and charitableneeds to inform stewardship plans and product development</li>
<li>Work closely with the GCI team and the Marketing andCommunications team to:
<ul>
<li>Identify topics and content that grow the relationship betweenthe VCF and its key stakeholders (fundholders, professionaladvisors, and nonprofits)</li>
<li>Create presentations, reports, and material that support thephilanthropic advising team in their engagement of professionaladvisors (tax, legal, and financial)</li>
<li>Leverage software (primarily Salesforce and Pardot/MCAE) forclient management, marketing, and business development</li>
<li>Analyze customer data including product use and fee revenue andidentify emerging trends and opportunities</li>
</ul>
</li>
</ul>
Leadership, Learning, and Innovation
<ul>
<li>Establish key performance metrics for impact andinnovation</li>
<li>Set department goals and targets for success</li>
<li>Stay abreast of emerging trends and best practices inphilanthropy including the values of equity and racial justice</li>
<li>Work with the marketing and communications team to develop newapproaches to inspire giving and stay abreast of emerging practicesin prospect and donor engagement, philanthropic advising, andfamily philanthropy and multi-generational giving</li>
<li>Maintain and expand technical awareness and knowledge ofcurrent federal and state regulations related to VCF's charitableproducts and services</li>
</ul>

Key Competencies 
The VCF’s culture inspires and empowers employees to do their bestwork every day, and we are committed to creating a safe, inclusive,and positive workplace. In keeping with our core values, we areseeking team players who value collaboration, diverse perspectives,and community.
Suitable candidates will have:
<ul>
<li>Demonstrated curiosity, integrity, and initiative</li>
<li>Research skills and ability to organize large volumes ofinformation to communicate clearly with fundholders, anddonors</li>
<li>Ability to exercise discretion and demonstrate good judgmentwith sensitive and confidential information</li>
<li>Ability to coach and develop others, carry out performancereviews, and work with staff on career development</li>
<li>Demonstrated ability to delegate effectively</li>
<li>Proven ability to interact respectfully and effectively with adiverse range of existing and prospective donors, fundholders,community leaders, professional advisors, and representatives fromnonprofit organizations</li>
<li>Excellent writing skills with the ability to gather, distill,organize, and communicate clearly</li>
<li>Ability to prioritize, organize, and manage multiple competingassignments, projects, responsibilities, and clients</li>
<li>Enthusiasm for the best interests of Vermont and Vermonters,including a commitment to working towards equity, justice,inclusion, and belonging for all Vermonters</li>
<li>Proficient in Microsoft platform and database management tools- ideally Salesforce and Marketing Cloud Account Engagement(formerly Pardot) - and other CRM and automation platforms</li>
</ul>
  Education
Bachelor’s degree and at least seven years ofprofessional experience in the foundation or trust services fieldwith familiarity with cultivation, development, and donor/clientservices and/or stewardship. (Five or more years of activeexperience in a growth and impact role can substitute for abachelor’s degree.)
Location
This position may be based in Burlington orMiddlebury, VT. Hybrid schedule is an option.

Director of Donor Impact

Provide – JOB DESCRIPTION 
Director of Development 
Remote Work, Full-Time Position 
Please read the entire posting and follow the submissioninstructions. All requested items are required forconsideration.   
Provide is an equal opportunity employer. Black, Indigenous,People of color, women, LGBQIA+, Trans and Nonbinary people, andthose with disabilities are strongly encouraged to apply. Weprioritize applicants from our program states. These states areAlabama, Georgia, Kentucky, North and South Carolina, Florida,Mississippi, Louisiana, and Oklahoma. 
About Provide
Founded in 1992, Provide is a national remote-only organizationworking to ensure there is access to abortion. We envision anequitable sexual and reproductive health system that cares for thewhole person with dignity and respect, centering marginalizedcommunities where access to abortion care is restricted. 
Provide offers free professional development for healthcare andsocial service providers to give accurate, informed, andnon-judgmental referrals for abortion care. Through training andcustomized technical assistance, we partner with organizations tointegrate abortion referral practices into their standards of care.We see the potential for every person to play a role in ensuringaccessible abortion care. We focus on five of the most criticalsystems of care for people of reproductive age: substance use,domestic and sexual violence, HIV, primary care, and familyplanning. By centering client autonomy and addressing pregnancywithin the context of whole-person care, we help providersproactively and compassionately respond to their community’s needsaround abortion. 
Provide seeks a value-aligned, driven, strategic Director ofDevelopment who functions well in a remote work environment. TheDirector of Development will partner with the Executive Directorand other staff to attract the resources necessary to fuel themission of Provide. This individual will oversee and lead allaspects of development, including individual, major donors,institutional giving, and corporate sponsorshipinitiatives. 
Description
This full-time remote position is open to applicants in theUnited States only. 
Up to 30% travel is required for fundraising efforts, events,and all mandatory department and all-staffmeetings.   
Work responsibilities include, but are not limited to: 
Strategic Vision and Planning for Fund Development –40%  
Strategic Planning: Participate in ourstrategic planning processes to align fundraising efforts with theorganization's long-term goals and objectives. 
Fundraising Strategy: Develop and implementcomprehensive fundraising strategies to support the organization'sfinancial goals, including institutional and individual giving,major gifts, and corporate partnerships.
Strategic Leadership: Serve as a thoughtpartner on the organization's Strategic Leadership Team, a clusterof Provide employees, including the Executive Team, who worktogether to shape and model an equitable and inclusiveorganizational culture, ensure progress towards, and a strategicapproach to achieving Provide's internal and external goals,leading interdepartmental collaboration atProvide.   
Budgeting: In partnership with the ED and DDFA,lead revenue planning within the annual budget process and managethe Development department's yearly budget by monitoring adherenceto expenditure goals.  
Oversight and Execution of Institutional and IndividualGiving, Major Donor efforts, and corporate partnerships strategies–40%  
Donor Cultivation: Cultivate and stewardrelationships with institutional, individual, major donors, andcorporate sponsorship initiatives to maintain and expand financialsupport for the organization.
Grant Writing and Management: Identify grantopportunities, prepare grant proposals, and manage the grantapplication process, including reporting requirements andcompliance.
Event Planning: Organize fundraising events andcampaigns to engage supporters and raise funds for theorganization's mission.
Community Outreach:  Represent theorganization in the community, build partnerships with otherorganizations and stakeholders, and raise awareness about abortionaccess issues.
Data Analysis:  Analyze fundraising dataand performance metrics to evaluate the effectiveness offundraising strategies and make data-driven decisions.
Compliance:  Ensure compliance withrelevant laws, regulations, and ethical fundraising and financialmanagement standards.

Development Team Supervision and Cross-DepartmentalThought Partnership – 20%

Team Leadership: Provide leadership anddirection to the Individual Giving Manager and DevelopmentSpecialist, including setting goals, directing work plans, managingconflict, and fostering a collaborative and supportive workenvironment.
Communication: Communicate effectively withinternal and external stakeholders, including board members, staff,donors, and the public, to articulate the organization's mission,impact, and funding needs.
Professional Development: Stay informed aboutdevelopments in fundraising best practices, nonprofit management,and abortion access issues through ongoing training, education, andprofessional development opportunities.
Qualifications
Proven Experience: Minimum of 5-7 years ofexperience in fundraising, development, or related fields withinthe nonprofit sector, with a track record of successfully meetingfundraising targets and cultivating donor relationships. Priorityis given to proven experience in the reproductivehealth/rights/justice landscape or an adjacent system (DV/SA, HIV,or Substance use)
Fundraising Expertise:  In-depth knowledgeof fundraising strategies and techniques, including Institutional,individual, and Major donor, grants, corporate sponsorships, andevent planning, with the ability to develop and lead an annualfundraising plan and calendar. Additional consideration will begiven to candidates with proven experience building a corporatesponsorship plan.  
Grant Writing Skills: Strong grant writing andproposal development skills, with experience researching fundingopportunities, writing compelling grant applications, and managingthe grant application process from start to finish.
Leadership Abilities: Demonstrated leadershipexperience, including the ability to lead and motivate a team,manage conflict, set strategic goals, and manage workplans. 
Communication Skills: Excellent verbal andwritten communication skills, with the ability to articulate theorganization's mission, impact, and funding needs to a diverserange of stakeholders, including Institutional, Individual, andMajor donors, corporate partners, and the Board ofDirectors. 
Cultural Competencies: Proven ability tointegrate principles of equity not only into fundraising strategiesand donor engagement practices, fostering an inclusive andculturally competent approach to donor relations, but also withinteam supervision, strategic planning, internal collaboration, andpolicy building. 
Analytical Skills: The ability to analyzefundraising data and metrics to evaluate the effectiveness offundraising strategies to identify trends and make data-drivendecisions to optimize fundraising efforts and forecastrevenue. 
Strategic Thinking: Strategic mindset with theability to participate in strategic planning processes, alignfundraising efforts with organizational goals and objectives, andadapt fundraising strategies in response to changing priorities andopportunities.
Team Player: Collaborative approach toleadership with the ability to work as part of a highlycollaborative organizational culture, building partnerships withother departments and stakeholders, and contributing to a positiveand supportive work environment.
Passion for the Mission: Genuine commitment tothe organization's mission and values, and a passion forreproductive rights and abortion access issues, and the ability toinspire others to support the organization's cause.
Salary and Benefits
The Director of Development position is full-time, with a salaryof $98,000.  
An important note about equitable pay and the posted salary: Itis well-researched and documented that the salary negotiationprocess is uncomfortable at best and inequitable at worst. Provideis committed to fairly and equitably compensating our team membersfrom day one. Therefore, the posted salary and benefits package isour best offer. We have done considerable research to ensure thesalary offered for this position is within the industry range forthe skill set and experience we seek. It’s important to understandthat there will be no salary negotiations should we extend an offerof employment. We live by this practice as a demonstration to otherorganizations that equitable, transparent, and upfrontconversations about salary attract well-qualifiedtalent.  
Provide offers a generous benefits package beginning on day one,which currently includes:  
<ul>
<li>Group health, dental, and vision insurance with Blue Cross BlueShield of Massachusetts</li>
<li>Unlimited Paid Time Off – We highly encourage you to take timeoff to rest and prioritize wellness</li>
<li>Plus 16 paid Provide holidays</li>
<li>Plus, Additional wellness days</li>
<li>Plus, One week off in the Spring</li>
<li>Plus, One week off in the Summer</li>
<li>Plus, one week off in the Fall</li>
<li>Plus, two weeks off in the winter</li>
<li>Plus, sabbatical leave after five years</li>
<li>12 weeks of paid parental leave</li>
<li>Employer paid long and short-term disability</li>
<li>Employer paid basic life insurance</li>
<li>403b retirement plan with 3% employer contributions after six(6) months of employment.</li>
<li>Child and pet care stipends during Provide travel</li>
<li>Employee Assistance Program</li>
<li>$75 monthly stipend for phone</li>
<li>$75 monthly internet</li>
<li>$1500 plus time off for professional development</li>
<li>MacBook Air, keyboard, mouse, monitor, and necessary adaptorsto stock your workspace</li>
<li>$350 Productive Workspace allowance during the first year, $150each year after</li>
</ul>
Location
Provide staff are remote workers, and we do not have a physicallocation. This remote position is only for applicants based in theUnited States who can work with others on a remote team.

About the Hiring Process
Selected candidates can expect one 60-minute screening and twoone-hour-long ‘deep dive’ panel interviews with various Providestaff. Final candidates will be asked to submit a technicalexercise relevant to the position. Specific instructions will beprovided to finalist candidates. Final candidates will becompensated $200 for time spent on the technical exercise.
  
Timeline
<ul>
<li>Screening interviews will be on a rolling basis beginning onMay 7th, with the final interview and technical presentations to becompleted by June 14th.</li>
<li>Provide will extend an offer no later than June 17th</li>
<li>The start date is July 8th.</li>
</ul>

How to Apply
To apply, please follow the link to our online applicationportal. Please submit your resume, letter of interest, a grantwriting example, and a list of your fundraising successes. Allitems are required to be considered for the position. Pleasecombine all items into one PDF packet for uploading. We realizesome grant information may be confidential; therefore, we willaccept minor redactions to honor that confidentiality. 
No phone calls, please. Interested candidates are encouraged toapply immediately. All applicants will receive a statusnotification as they move through the process.  
Equal Opportunity Employer
Provide is committed to providing an environment of mutualrespect where equal employment opportunities are available to allapplicants without regard to race, color, religion, sex, pregnancy,national origin, age, physical and mental ability, marital status,sexual orientation, gender identity, gender expression, geneticinformation, military and veteran status, and any othercharacteristic protected by applicable law. Provide believes thatdiversity and inclusion among our team are critical to our successas an organization, and we seek to recruit, develop, and retain themost talented people from a diverse candidate pool.

Director of Development

Marion County Health &amp; Human Services is looking for an adaptable, collaborative, and experienced Program Manager who will assist the department in achieving its mission: To create a safe and welcoming environment where all people can access high quality health and human services and are supported to achieve their highest level of health. This position is responsible for oversight and support of our Youth and Family Service (YFS) array which includes outpatient mental health, peer delivered services, wraparound, EASA and intensive services.
The ideal candidate will have experience supporting high performing, diverse teams and making data-driven decisions that support our department mission. A commitment to excellent clinical quality to the population we serve and ability to maintain high fidelity programing.
For those relocating from outside of Oregon, we provide the following relocation package*:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency</li>
</ul>
* Requires a 2-year employment commitment.
GENERAL STATEMENT OF DUTIES Provides leadership and manages the planning, development, support and delivery of efficient and high-quality mental health, behavioral health or health administration services with a broad scope of authority and responsibilities within multiple small to mid-size related service areas or one or more large programs. Responsibilities include supervision of other supervisory staff, program staff as well as financial and operational performance of the service(s) and program(s).
SUPERVISION RECEIVED Works under the general supervision of a Health Department Division Director who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.
SUPERVISION EXERCISED Exercises full supervision for supervisory, professional, technical and support staff. May also supervise interns and volunteers.
Typical Duties - Duties include, but are not limited to the following
Program Development &amp; Management Provide program development and management/oversight of a diverse group of programs and teams. Program oversight includes the details of the programs, including contracts and deliverables, and the goals, values, and objectives of the programs, to ensure high-quality service delivery.
<ul>
<li>Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency.</li>
<li>Develop, implement, and ensure agency policies and procedures. </li>
<li>Execute action plans to address departmental priorities, goals, and objectives. </li>
<li>Analyze complex, sensitive issues and situations; identify and implement solutions that support the division's priorities, goals, and policies. </li>
<li>Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes. </li>
<li>Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development.</li>
<li>Collaborate and provide back-up and support to other programs of the Behavioral Health Division with an eye toward reducing barriers and treating the whole person.</li>
</ul>
Leadership Provide leadership to the Clinical Supervisors, and Program Supervisor and teams in YFS. Leadership includes adherence to department mission, values, and policies, with a focus on staff and supervisor development and high-quality service provision. Leadership occurs both by action and example.
<ul>
<li>Use best practices to develop, empower, and support employees and supervisors. Create and reinforce a positive workplace culture, engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities. </li>
<li>Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution. </li>
<li>Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness, accuracy, quality, and quantity. </li>
<li>Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent, data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams. </li>
<li>Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction. </li>
<li>Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment. Investigate and respond to employee relations issues; maintain</li>
<li>knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters. </li>
<li>Advance workforce clinical quality, address systemic disparities; consider and appreciate multiple perspectives, backgrounds, and values, integrating them throughout the organization, and create opportunities to effectively achieve organizational goals corresponding to workforce quality and representation to the population served.</li>
<li>Promote respect, cultural humility, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community.</li>
</ul>
Community Partnerships The YFS Program Manager is responsible to build and maintain collaborative community partner relationships with key stakeholders including Oregon Health Authority, CCO, schools, Early Learning Hub and Salem Health.
<ul>
<li>Collaborations should be focused on breaking down barriers and silos with an eye toward whole person-centered care, trauma-informed practices, and behavioral health access for all.</li>
<li>Build positive relationships and collaborate with internal leaders and external stakeholders. </li>
<li>Represent the Marion County Behavioral Health Division by participating in meetings, committees, and Board sessions as assigned by the Division Director. </li>
<li>Program development opportunities should include input and opportunities for collaboration with community partners.</li>
<li>Create regular opportunities to identify existing strengths and gaps in existing service delivery system.</li>
</ul>
Budget, Contract and Grant Management Provide expertise, oversight and support of grant application and implementation, contracts, and budget, including required outcomes.
<ul>
<li>Review expenditures for all YFS programs and support YFS supervisors to regularly review and analyze program budgets. </li>
<li>Work with Administrative Services budget analyst to prepare budget requests by projecting resource needs and preparing required documentation. </li>
<li>Provide advice and input on the division's budget to the Division Director. </li>
<li>Maintain knowledge of financial contract requirements/deliverables and ensure that these are timely fulfilled.</li>
<li>Work with the Behavioral Health Operations Team to research and applies for grants and other funding/revenue sources to finance services provided in programs.</li>
</ul>
Quality Assurance and Program Development Supports supervisors and ensures that data drives decision making, alongside adherence to department mission and values, trauma-informed and person-centered care, and evidence-based practices.
<ul>
<li>Use data, client, and community input to inform decision-making and design actionable solutions to challenges, optimizing the services and supports provided by the division.</li>
<li>Work with Behavioral Health Operations Team and Quality Assurance Coordinator to assess program-level performance and quality gaps; initiate continuous quality improvement projects; make data-driven program development recommendations to the executive leadership team.</li>
</ul>
Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Possession of a master's degreein a social science field, and five (5) years of responsible, professional experience in the mental health system, including three (3) years in a supervisory capacity; OR</li>
<li>Any satisfactory equivalent combination of education, training and/or experience relevant to the position. </li>
NECESSARY SPECIAL REQUIREMENTS
<ul>
<li>Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.</li>
<li>Selected applicants will be required to provide college transcripts at interview.</li>
<li>Must pass a criminal history background investigation; however, conviction of a crime may not necessarily disqualify an individual for this classification.</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is not represented by a union.</li>
<li>This is a full-time position, which is not eligible for overtime. </li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities. Including principles and practices in treatment, service delivery, research methodologies, data collection and statistical analysis.
Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery-based treatments.
Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing.
Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public. 
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; lifts, pushes, and pulls up to 5 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; and hears a normal level of speech.
Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $7,500 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.
For a summary of benefits, click here. For a complete and detailed overview of the benefits package for management and supervisory employees, click here, and select Management Benefits from the left menu or Management Employees from the page links. 
Benefits are defined based on position and are approved by the Marion County Board of Commissioners.

Program Manager - Youth and Family Services - Relocation Offered

<h3>Job Description</h3>
Salary: 
Company Overview
Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people’s health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.
RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients’ most medically complex and vulnerable members. Using data, advanced analytics, specialized software and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.
Job Profile
The Director, Client Success is a trusted partner and point of contact for RxAnte's largest health plan clients. Reporting into the VP of Client Success, the ideal candidate will drive value, customer satisfaction, and corporate success. Partnering closely with teammates in product strategy, program operations, and data services, the Director will coordinate across teams to deliver operational excellence, manage day-to-day client interactions, and ensure program performance. The best candidate will be adept at employing consultative techniques to strategize with and align to client goals and objectives. The ideal candidate will have a sharp business mind and proven ability to collaborate on the development and implementation of high-value program initiatives. This is a remote position with some travel to our offices in Sterling, Virginia, and to client locations required.

Specific responsibilities include:

<ul>
<li> Establish relationships with assigned clients as a trusted and strategic advisor.</li>
<li> Build and strengthen client relationships to achieve long-term partnerships.</li>
<li> Strategize, implement, and maintain program initiatives that align to client goals and objectives.</li>
<li> Manage client objectives, expectations, and timelines by establishing program success criteria across key financial, clinical, operational, and service capabilities.</li>
<li> Maintain an understanding of RxAnte’s capabilities/vision, and effectively communicate all relevant offerings to the client, identifying upsell opportunities.</li>
<li> Gather and analyze data to identify trends and areas of success and improvement, determine root cause issues, create work plans, and develop quality output for internal and external constituents.</li>
<li> Oversee all aspects of client deliverables, including coordination with technical and analytic teams, identification of potential issues, risk mitigation, and entering and tracking of tasks in company project management software.</li>
<li> Work closely with Client Success leadership and cross-functional teams to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.</li>
<li> Analyze, evaluate, and overcome program risks, and produce program reports for various audiences including client program leads and executive leadership.</li>
<li> Collaborate, problem-solve, and/or strategize with team members on upcoming client meetings.</li>
<li> Facilitate effective client meetings to support program success.</li>
<li> Administer an annual strategic planning process for each client (with a focus on product, relationship, and revenue growth) and continually work to ensure successful completion of that plan to achieve relationship and financial goals.</li>
</ul>
Required Skills/Abilities

<ul>
<li> Healthcare experience and domain expertise, especially with Medicare Advantage health plans and/or quality performance or improvement initiatives.</li>
<li> Proven track record of creating, maintaining, and enhancing customer relationships and communicating effectively with senior management.</li>
<li> Comfort in and adaptability with a fast-paced, dynamic environment while maintaining focus on key goals.</li>
<li> Propensity toward curiosity, analysis, problem solving, and/or strategic insight; and a bias toward action, idea execution, and/or answer-seeking.</li>
<li> Results-oriented with ability to prioritize and manage multiple projects simultaneously.</li>
<li> Demonstrated ability to effectively collaborate with a cross-functional team to consistently meet deadlines and client expectations.</li>
<li> Ability to operate independently in an environment with competing priorities.</li>
<li> Strong attention to detail.</li>
<li> Excellent written and verbal communication skills with the ability to engage, build credibility, and create trust across all levels of an organization.</li>
<li> Exceptional skills in time management, facilitation, and organization.</li>
<li> Outstanding knowledge of change management principles.</li>
<li> Periodic travel to RxAnte offices and client sites is required.</li>
</ul>
Education/Experience
<ul>
<li> Bachelor’s degree required.</li>
<li> 7+ years of client management experience in the healthcare industry (i.e., health plan, hospital, healthcare services, pharmaceutical, etc.).</li>
<li> Master’s degree or other advanced degrees in clinical services, health services research, health policy, healthcare administration, healthcare technology, or other relevant fields preferred.</li>
</ul>
remote work

Director, Client Success

<h3>Job Description</h3>
Who We Are: 
RiseKit’s software enables social services, workforce and education, and employers to effectively collaborate to unlock the potential of untapped talent. Alongside our current customers - include the City of Chicago, City of Memphis, GitLab Foundation, Fortune 500 employers, and major workforce and education nonprofits - we are committed to creating a world where a person’s zip code does not define how high they can rise.  
Title: Employer (Client) Success Director
Start Date: Immediate
Duration: Full-time 
Compensation: $75k - $90k
Benefits: Medical, dental and vision 
Office: Hybrid - Chicago
The Employer Lifecycle Director is an individual contributor that leads RiseKit’s work with employers by finding, providing value, perfecting operations and upgrading employer contracts. In this role, you will have the opportunity to make a meaningful impact on our business by ensuring client satisfaction and providing crucial operations support to our employer success team. If you are a proactive and adaptable individual looking to grow your career in both customer success and operations, we encourage you to apply.
As an Employer Success Director you will:
<ul>
<li>Lead employer department, ensure client success, always have a pipeline of candidates for clients, build relationships, manage a team, delegate recruitment marketing, and build a pipeline of business. </li>
<li>Own enterprise sales outreach to fortune 500 employers and support the full lifecycle sales from outreach to expansion to renewal. </li>
<li>Grow our channel partnerships and secure new business </li>
<li>Work cross-functionally with other RiseKit teams to deliver a valuable experience to our free employer customer base to increase free-to-paid conversions.  </li>
<li>Lead establishing our internal operations and process to support customers across their lifecycle, particularly as the company accelerators growth. </li>
<li>Lead growing the employer success and sales team.</li>
<li>Collaborate with RiseKit’s marketing team to develop and deliver a digital ad strategy to attract jobs seekers. </li>
<li>Be a critical part of our growth from today to $10mm ARR to $100M ARR. </li>
</ul>
You are a strong fit for this role if you:
<ul>
<li>You have 3-5 years experience in an early stage startup or high-growth B2B or B2C technology company, preferably pre-series A or earlier. </li>
<li>Are familiar with Talent Acquisition and Recruiting</li>
<li>Have experience closing enterprise sales deals, preferred experience selling B2B software to HR Teams at Fortune 500 companies</li>
<li>Have success scaling sales and/or customer success team and operations during high growth periods (e.g. $1M ARR to $10M ARR). </li>
<li>Have strong relationship-building skills and consultative sales abilities.</li>
<li>Are self-motivated, driven, and possess leadership qualities.</li>
<li>Are a collaborative team player who thrives in a fast-paced environment.</li>
<li>Have extremely strong organizational skills. </li>
<li>Have prior experience with Hubspot is a plus. </li>
<li>Are open to feedback and coaching.  </li>
</ul>
What You Can Expect From Us:
You can expect a fast paced work environment with plenty of opportunities to grow as a professional and to have an impact in the communities we serve. 
RiseKit is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation or criminal background. We value diversity and seek individuals of diverse backgrounds, lived and work experience. 
Benefits:
<ul>
<li>Unlimited Paid Time Off</li>
<li>Stock Options</li>
<li>“Work-from-anywhere” policy</li>
<li>Health insurance</li>
</ul>
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Employer (Client) Success Director

<h3>Job Description</h3>
Who We Are:
CareerWise New York (CWNY) is a first of its kind, modern youth apprenticeship based in New York City. Our approach offers high school students opportunities in growing NYC industries, such as IT, financial services, and business operations, and provides all apprentices with a practical learning experience to augment the classroom. For employers, CareerWise New York offers businesses a hands-on role in developing work-ready talent with the skills employers need to innovate and grow their business. 
CWNY borrows elements from the Swiss system, which is widely regarded as the gold standard in apprenticeship and ensures benefit to both students and businesses while serving as an intermediary between the complex systems of education and industry. It is our mission to create opportunities for youth and businesses across NYC by developing and supporting an innovative, sustainable youth apprenticeship system. Through this business-led, student-centered model, we bring together public and private stakeholders to ensure students have access to the skills and knowledge they need for financial and academic success, and that businesses have access to highly trained talent.
Who We're Looking For:
Our employer partners pay us a service fee over time, so the Client Success team is absolutely vital to our long-term sustainability. We will not be successful unless our employer partners are receiving significant value from our program &amp; team and young people are having high-quality experiences in their apprenticeships. As such, we need a mission-driven Director to drive success for our customers. 
Job Summary:
Reporting to the Vice President of Employer Partnerships, the Director of Client Success leads the team that manages and supports our business partners, many of which are Fortune 500 companies, and plays an essential role in fostering a successful apprenticeship experience for our employer accounts. This includes developing and executing strategy to ensure a shared definition of success and mapping customer journeys that are aligned to our partners’ unique business needs, motivations, and opportunities. They will influence and educate supervisors, HR leaders and business unit leaders and serve as the main point of contact for business partners to address questions and concerns. This role will be instrumental in identifying opportunities to increase youth apprenticeship programs within existing employer partners and developing a long-lasting trusted advisor relationship with all apprentice system stakeholders.
The Director of Client Success will also develop and manage a team of Client Success Managers (CSMs) to create value for our clients through their interactions with CWNY. They will help the CSM team problem-solve key issues with a creative, entrepreneurial, and service-minded approach.
This is a full-time exempt position
What You'll Be Doing:
<ul>
<li>Manage a portfolio of employer accounts, ensuring high renewal rates, engaged company champions and strong industry participation as we push forward our modern youth apprenticeship agenda.</li>
<li>Lead a team of Client Success Managers to support employer accounts and provide excellent customer experiences throughout the program.</li>
<li>Work cross-functionally and collaboratively with teammates to operationalize and deliver on partnership agreements, ensuring delivery, partner satisfaction, and renewals. </li>
<li>Plan, organize, and implement success strategies; coach and advise business partner organizations to improve program success.</li>
<li>Develop reporting templates for business partners that clearly highlights, successes, impacts, trends &amp; strategic areas of improvement.</li>
<li>Demonstrates creativity &amp; innovation in developing solutions for business partners designed to maximize the quality of the apprenticeship experience.</li>
<li>Identify opportunities to increase youth apprenticeship programs within existing employer partners, driving up cohort size and establishing CWNY as a critical talent pipeline.</li>
<li>Develop a long-lasting trusted advisor relationship with all apprentice system stakeholders.</li>
<li>Diligently track and analyze program data to streamline processes as we grow and predict market trends.</li>
<li>Lead strategic initiatives that will elevate the client experience. Initiatives would include Community Building, Policy, Product Development, Operational Efficiency &amp; Scale, User Experience and DEI.</li>
</ul>
Key qualifications and experience to be successful in this role:
<ul>
<li>5-7 years of proven success in customer service, account management, client services, recruitment, corporate engagement, or workforce development.</li>
<li>Proven ability to build a successful team and oversee team members' individual development.</li>
<li>Relational strength – able to quickly build rapport with a variety of people.</li>
<li>Strong communication skills, to articulate the value of our program, deliver insights and manage difficult conversations.</li>
<li>Ability to navigate ambiguous situations and to drive to clarity, with a mindset of building repeatable processes for the future</li>
<li>Ability to quickly synthesize complex ideas, align them with business priorities, and devise actionable data-driven strategies to accomplish goals.</li>
<li>Demonstrated experience in meeting and exceeding ambitious targets and taking ownership of key metrics for your team.</li>
<li>Polished client management skills – you have composure and confidence in meetings with high-level leaders in businesses and state agencies.</li>
<li>Have a passion for youth development and a curiosity about a wide range of 21st century career trajectories.</li>
<li>Unwavering commitment to service and social justice; willing to engage with and support colleagues and partners in addressing systemic barriers to youth success; personal commitment to young people growing up in low-income communities.</li>
<li>Fluency in Microsoft Office Suite, Google Suite and Salesforce required.</li>
<li>Be willing to undergo NYC Department of Education background screening.</li>
</ul>
The above statements are intended to describe the essential functions of the job being performed by employees assigned to this classification. The duties listed are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. With the evolution of the organization and this role, the responsibilities of this position may change at any time.
Location:
CareerWise is a hybrid workplace. This position will be based out of our New York office with a minimum of three days per week in office.
Compensation:
The starting salary range for this role is: $100,000 - $110,000; this role is not covered by the minimum wage and overtime provisions of the FLSA. CareerWise offers a generous benefits package including group medical, dental, and vision plans, 401k, supplemental insurance, disability, parental leave, PTO, professional development stipend, and (pre-tax) commuter benefit
Sounds Interesting?
We look forward to connecting with you soon! In your cover letter, please answer these two questions:
<ol>
<li>Why are you interested in joining CareerWise?</li>
<li>What can you bring to this position?</li>
</ol>
CareerWise New York is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: CareerWise New York is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CareerWise New York are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. CareerWise New York will not tolerate discrimination or harassment based on any of these characteristics. CareerWise New York encourages applicants of all ages. CareerWise New York is committed to building a diverse staff and encourages applications from people of color. If you need assistance or accommodation due to a disability, you may contact us at: <a href="mailto:careers@careerwisenewyork.org" target="_blank">careers@careerwisenewyork.org</a>

Director of Client Success

<h3>Job Description</h3>
Training The Street (TTS) is the world’s leading financial learning services company offering targeted and customized training courses to corporate and educational clients. Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting, our mission is to teach the everyday valuation techniques and financial modeling skills that experienced professionals use at work in a way that is immediately applicable. 
The Client Success team is responsible for working with our existing customers to create and deliver training programs, both in-person and virtual. The primary role will be to engage with learning and development teams, HR and recruiting specialists, and finance professionals at the most reputable corporate and academic institutions around the country, in order to develop a positive customer experience, foster relationships and sell TTS services. The role also entails managing a team of Client Success Associates and providing guidance on key relationship management issues. The Associate Director will frequently be working closely with TTS’s leadership team to achieve client objectives. They will also work closely with other TTS team members, acting as a liaison between clients and the TTS team to ensure smooth program delivery. 
Individuals with exceptional interpersonal skills, organizational and project management skills, and a commitment to the success of the team will excel in this position.
TTS is an equal opportunity employer. We are committed to providing a safe and inclusive environment and are proud to acknowledge that our differences make up the core of our strength. We expect all members of our team to embrace this commitment as it directly aligns with our values.
Responsibilities:
· Coordination of execution across large global programs 
· Build relationships with learning and development teams, HR/recruiting specialists, and financial professionals within existing TTS clients to enable sales
· Proactively reach out to clients to market TTS services and products 
· Assist with the execution of contracts and proposals for clients
· Client onboarding processes for new account wins
· Strategic pricing discussions 
· Develop and sustain a client reach out plan to maintain relationships and bookings with clients. Work closely with senior team members to serve clients training needs
· Provide oversight to optimize internal systems (Salesforce &amp; Microsoft products) for client management and follow up
· Develop an understanding of TTS services in order to assist customers with questions 
· Work closely with TTS team (instructors, eLearning, Accounting, Admin) on client delivery needs
Requirements
· 3-5 years of prior client services experience ideally in the Banking or the Financial Services Industry.
· Excellent communication, organizational and time management skills
· Ability to solve problems creatively, have a professional and courteous manner
· Fluency with Microsoft Office (Excel, Word, PowerPoint and Outlook) and Adobe
· Ability to write professional client correspondence. Possess exceptional communication and relationship-building skills (with both internal and external stakeholders)
Benefits
· Paid Time Off · Health, Life Insurance, Income Protection and Employee Assistance Program
· Able to work remotely

Associate Director- Client Success

Associate Director - Client Success

<h3>Job Description</h3>
At Livian, we don’t follow the rules, we create them. We are leaders. We value personal and professional growth. We accept challenges, set goals, and exceed them. We refuse to stay in mediocrity and instead choose to live purposeful lives without limits. We believe that there is always a way and we never give up. We work hard, and we play even harder.
Livian is hiring a Director of Success Management to consult with and pour into Livian’s real estate teams on a regular basis, and eventually lead our Client Success Managers. Only those individuals who are learning-based, growth-minded, and client-focused, willing to face challenges head on, and are comfortable with rapid problem solving, should apply. This position reports to the Chief Operating Officer.
Daily Priorities Include:
<ul>
<li>Help our real estate team clients achieve their desired outcomes (agent attraction and agent production goals) through our platform of services.</li>
<li>Monitor clients’ progress towards goals and proactively engage with clients in need of assistance, directing them to resources and solutions..</li>
<li>Gather feedback, relay client insights and needs to operations and integrations teams, and advocate for enhancements or improvements based on client feedback.</li>
<li>Understand all facets of the Livian platform, tech stack and value proposition, and be able to articulate it and answer questions on it.</li>
<li>Analyze clients' business operations and drive adoption of all Livian tools and playbooks.</li>
<li>Build and maintain relationships with clients, becoming their go-to for information, consulting support and problem solving.</li>
<li>Empathize with client needs and maintain high client satisfaction.</li>
<li>Identify potential risks or challenges that may impact client satisfaction or retention.</li>
<li>Help hire, train, and lead other success managers across the country.</li>
</ul>
You may be the ideal candidate if you have:
<ul>
<li>Experience in a client service role in real estate or a related industry</li>
<li>Excellent attention to detail</li>
<li>Thorough and rapid communication and follow-up skills</li>
<li>A strong sense of empathy and a genuine desire to help clients succeed</li>
<li>A passion for building effective relationships and driving growth with clients</li>
<li>Technical savvy and excel in learning new products and tools quickly</li>
<li>Strong organizational skills with the ability to prioritize and manage time efficiently between multiple teams and projects.</li>
<li>Abundant energy with a desire to work in a fast-paced environment.</li>
<li>A bachelor’s degree and 3+ years in account management or a client success role</li>
</ul>
Hiring Range:
$55,000 - $80,000 base, plus bonus
Health, vision and dental benefits, short and long-term disability, PTO, 401K with 6% match
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Real Estate Director of Client Success Management

<h3>Job Description</h3>
Company Description
***You must be physically located in the greater Philadelphia region to apply to this position***
If you're looking at this and know someone who's perfect for the role and lives in the greater Philadelphia or South Jersey region, please refer them to us.
Exciting News: SaaS Talent is looking for a Director - Talent, Recruiting and Client Success that will help drive the growth and success of our business for years to come.
<ul>
<li>Do you want to take your talent acquisition and recruiting expertise to the next level?</li>
<li>Do you think you have what it takes to scale a business to 8 figures and beyond?</li>
<li>Do you have dreams of being a recognized thought leader in the SaaS and Tech startup industry?</li>
</ul>
SaaS Talent's Vision is to be the the #1 resource for SaaS and Tech startups.
Our Mission is to drive the growth of SaaS and Tech startups by delivering extremely flexible and innovative talent acquisition, recruiting and business development solutions.
SaaS Talent Company Overview
We're an industry leading talent, staff augmentation, project and growth partner for SaaS and Tech startups.
<ul>
<li>Founded in 2015, 9+ years in business, and 100+ clients.</li>
<li>24+ years of expert experience in SaaS and Tech industry.</li>
<li>25 employees, consultants, and advisors on our team.</li>
<li>Specialized talent and business development agency.</li>
<li>Flexible Delivery options in the U.S. and Latin America.</li>
</ul>
Job Description
The Director - Talent, Recruiting, and Client Success will play a pivotal role within SaaS Talent, collaborating closely with the Founder-CEO, COO, US-Hiring Lead, Latin America-Hiring Lead, and CTO of Projects to optimize operational efficiencies and processes across two critical areas of our business:
<ol>
<li>Delivery</li>
<li>Client Success / Account Management.</li>
</ol>
Responsibilities:
Delivery:
<ul>
<li>Streamline operational processes, leverage best in class tools, and optimize our resources to expedite the sourcing, recruitment, and hiring of talent for our SaaS and Tech clients.</li>
<li>Oversee the end-to-end recruitment lifecycle, ensuring timely delivery of qualified candidates to meet client needs.</li>
<li>Collaborate with internal teams to identify areas for improvement and implement strategies to enhance recruitment outcomes.</li>
<li>Monitor key performance indicators (KPIs) to measure the effectiveness of delivery processes and implement corrective actions as needed.</li>
<li>Provide leadership and guidance to the recruitment team, fostering a culture of excellence and continuous improvement.</li>
</ul>
Client Success / Account Management:
<ul>
<li>Serve as the primary point of contact for Retained, Contingent, and Staff Augmentation clients, building strong relationships and ensuring satisfaction with our services.</li>
<li>Develop and execute account management strategies to drive client retention, expansion and growth.</li>
<li>Conduct regular check-ins with clients to assess needs, address concerns and identify opportunities for additional value delivery.</li>
<li>Collaborate with internal stakeholders to align service delivery with client expectations and objectives.</li>
<li>Act as a trusted advisor to clients, offering strategic insights and solutions to support their talent acquisition and business devlopment objectives.</li>
</ul>
Qualifications
YOU MUST be an A-Player Talent Acquisition and Recruiting Leader and have an entrepreneurial mindset which is focused on being resilient, resourceful and solutions-oriented — working hard and smart is part of your DNA.
You should immediately understand that this is not a 9-5 job, but an opportunity to be a partner and owner of SaaS Talent. 
<ul>
<li>Minimum of 8 years of successful experience in talent acquisition, recruiting and sourcing, with a proven track record of success as a Recruiting Lead, preferably having experience working with SaaS and Tech startups.</li>
<li>Extensive experience in full-cycle recruitment, including sourcing, screening, interviewing, and hiring top-tier talent across various functional areas and levels.</li>
<li>Demonstrated expertise in developing and implementing recruitment strategies, processes, and best practices to attract and retain high-caliber candidates.</li>
<li>Strong understanding of the SaaS and Tech industry landscape, including emerging trends, market dynamics, and competitive positioning, to effectively identify and engage top talent.</li>
<li>Proven ability to build and manage relationships with hiring managers, executives, and cross-functional teams to understand hiring needs and deliver tailored recruitment solutions.</li>
<li>Exceptional leadership skills with a track record of leading and mentoring recruiting teams to achieve performance goals and drive results.</li>
<li>Strategic thinker with the ability to develop and execute innovative recruitment initiatives to address talent gaps and support organizational growth objectives.</li>
<li>Deep knowledge of recruitment technologies, platforms, and tools, including applicant tracking systems (ATS), job boards, social media, and sourcing techniques, to optimize recruitment processes and outcomes.</li>
<li>Strong analytical and problem-solving abilities, with the capacity to analyze recruitment metrics, trends, and data to drive data-driven decision-making and continuous improvement.</li>
<li>Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels and represent the organization professionally in client interactions and industry events.</li>
</ul>
Additional Information
SaaS Talent is more than just a recruiting company. We're your hiring, business development, and growth partner with 25+ years of experience in SaaS and Tech that helps SaaS and Tech startups scale and transform their business. We've worked with 100+ companies and helped them achieve their talent acquisition, recruiting and business development goals.

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