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About the Role:
CrowdStrike is looking for highly motivated, self-driven, and experienced Enterprise sales representative dedicated to making a difference in global security by protecting Healthcare organizations against the most advanced attackers in the world.
As the Regional Sales Manager, you be managing up to 100 Mid Enterprise accounts and will take CrowdStrike’s product capabilities and value to potential clients, match our strengths to clients' needs, and help our partners and clients defeat the adversary.&nbsp; The successful candidate has executive level contacts and is flexible and adaptable to rapidly changing situations.&nbsp; You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to attack the market with passion!
This is a field sales role open to qualified candidates in Kansas, Missouri, Iowa, Illinois, Indiana, and Michigan.
What You'll Do:
<ul>
<li>
Identify, develop and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned Territory; independently and cooperatively.
</li>
<li>
Scope, negotiate and bring to closure agreements to exceed booking and revenue quota targets.
</li>
<li>
Target and gain access to decision makers in key prospect accounts in the assigned territory.
</li>
<li>
Establish access and maintain existing relationships with key decision makers (typically at the CIO and CSO level) in industry, partners, and enterprise customers to drive all pertinent issues related to sales strategy and goal attainment.
</li>
<li>
Collaborate with operative peers across functions (including the Field Sales, Channel, Marketing, Sales Operations, System Engineering, Services, Customer Support, and Product Development) to create visibility with target accounts and drive engagement of target prospects at both the individual contributor and executive level.
</li>
<li>
Work cooperatively with partners to leverage their established account presence and relationships.
</li>
<li>
Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com.
</li>
</ul>
What You'll Need:
<ul>
<li>
Demonstrated experience with target account selling, solution selling, and/or consultative sales techniques.
</li>
<li>
Experience with Healthcare regulatory concerns and negotiating Business Associate Agreements.
</li>
<li>
Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution.
</li>
<li>
Strong understanding of Cybersecurity, Cloud and SaaS technologies and competitive offerings in the marketplace.
</li>
<li>
Significant and proven experience developing relationships with senior executives in the Healthcare Industry.
</li>
<li>
An aptitude for understanding how technology products and solutions solve business problems.
</li>
<li>
Ability to explain complicated concepts to a variety of audiences and skill levels.
</li>
<li>
Outstanding presentation, written, verbal and closing skills.
</li>
<li>
Strong time management, organizational and decision-making skills.
</li>
<li>
Self-motivated ability to work independently and as part of a team.
</li>
<li>
Strong communication (written and verbal) and presentation skills, both internally and externally.
</li>
<li>
Ability to work remotely and able and willing to travel on short notice, up to 50% of the time.
</li>
<li>
Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company.
</li>
</ul>
Education and Experience:
<ul>
<li>
5+ years of IT selling experience with experience selling software security and/or infrastructure security products to corporate enterprises preferred.
</li>
<li>
A Bachelor’s (BA/BS) or Master’s Degree; or equivalent combination of education and experience is required.
</li>
</ul>
#LI-JG1
#LI-AB1
#LI-Remote

Regional Sales Manager, Healthcare (Remote)

<h3>Job Description</h3>
Job Description
Client Service Representative At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too.&nbsp; When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Client Service Representative. Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.&nbsp;&nbsp;Click Here to Learn More About Radial Role Summary: The Client Service Representative (CSR) will serve as a single point of contact for Radial clients.&nbsp; The CSR will serve as the single point of contact and manage day-to-day communications between assigned client groups and Radial for all fulfillment needs and will interact with clients and site leadership on a daily basis through email, phone calls, text messages, etc. as necessary. Responsibilities:
<ul>
<li>Primary contact for customers related to all operational inquiries, reporting, KPI’s, etc in support of the fulfillment Site Director.</li>
<li>Assisting customers in resolving all questions and issues.</li>
<li>Trouble resolution root cause both operational and systemic, with internal escalation &amp; communication as required.</li>
<li>Making sound business decisions and resolving escalated customer issues in a professional manner.</li>
<li>Tracking, reporting and making suggestions regarding the current impact of policies and procedures on the customer experience. &nbsp;Communicate these points effectively to site leadership</li>
<li>Providing exceptional service by assisting customers via phone, email, chat, and text.</li>
<li>Processing requests in customer service, escalation, and other queues correctly and efficiently.</li>
<li>Managing projects with minimal supervision.</li>
<li>Following up on status of issues forwarded to other Radial personnel to ensure that client's/customer's concerns are addressed promptly. &nbsp;Solve issues through research (system, in the operation, collaborating with customer and leadership, etc) as much as possible</li>
<li>Assisting with floor support.</li>
<li>Maintaining a high level of customer knowledge (forecast, product, policies, procedures, promotions, etc).</li>
<li>May be required to complete other duties as assigned.</li>
</ul>
 Qualifications:
<ul>
<li>Experience in a warehouse setting</li>
<li>Strong interpersonal and communication skills - within the company and with customers</li>
<li>Experience with Warehouse Management Systems (WMS); reporting and troubleshooting.</li>
<li>Knowledge of department processes and SOPs</li>
<li>Collaborative approach and excellent problem-solving ability</li>
<li>Strong attention to detail and ability to meet deadlines&nbsp;</li>
<li>Superior written and oral communication skills, coupled with technical acumen</li>
<li>High School diploma or equivalent.</li>
<li>Strong Microsoft Office Suite skills including Word, Excel, Outlook and Teams are required</li>
<li>Flexibility to work a non-traditional schedule on a year-round basis including extended hours</li>
<li>Must be able to hear and understand verbal instructions&nbsp;</li>
<li>Must possess capability to walk or stand for extended periods of time&nbsp;</li>
<li>Must be able to lift up to 50 pounds to push or pull carts of up to 100 pounds&nbsp;</li>
<li>Must be able to climb stairs, to bend, stoop, kneel and grasp products&nbsp;&nbsp;</li>
</ul>
 Travel:
<ul>
<li>This position is not remote.</li>
<li>No travel required.</li>
</ul>
 Benefits:
<ul>
<li>Opportunities to develop and explore career advancement</li>
<li>Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding</li>
<li>Family planning coverage, including Fertility &amp; Adoption benefits</li>
<li>401K matching after 6 months with immediate vesting</li>
<li>Generous PTO</li>
<li>Educational assistance and more!</li>
</ul>
 Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law. Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing&nbsp;<a href="mailto:hroperations@radial.com" target="_blank">hroperations@radial.com</a>. We will work to assist disabled job seekers whose disability prevents them from being able to apply online. Want to join an organization with an inclusive work culture? No need to look any further. Apply now! Click Here for All Open Jobs at Radial &nbsp; Access this link to review our privacy notice:&nbsp;Radial, Inc. Privacy Notice for Candidates | Radial
Company DescriptionWe are Radial, the leader in omnichannel commerce technologies and operations. We enable you to profitably exceed customer expectations by taking on the complexity of your omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with you to execute your orders, payments, fulfillment, or customer care, your promises become ours. 
<h3>Company Description</h3>
We are Radial, the leader in omnichannel commerce technologies and operations. We enable you to profitably exceed customer expectations by taking on the complexity of your omnichannel retail business and transforming it into a seamlessly orchestrated customer experience.\r\n\r\nTo bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with you to execute your orders, payments, fulfillment, or customer care, your promises become ours.

Client Services Representative

<h3>Job Description</h3>
Job DescriptionSeeking a high quality, self motivated, standout candidate who embodies and upholds our CORE values. Do you lead with honor, have integrity and the ability to build strong lasting relationships with our clients with the ability to balance work and life? Candidate must provide invaluable support to our financial adviser(s) and their client base, overseeing a 1–5-person office. We require someone with boundless energy, a determined mindset, and the ability to work autonomously. Serving as the vital link between our clients, advisers, and business associates, you'll leverage your exceptional communication and listening skills to ensure elite client service daily. Success in this role hinges on your capacity to stay abreast of products, resources, company policies, and procedures, all while being an adept communicator. Ideal candidates are detail-oriented, self-motivated, and possess outstanding interpersonal skills for fostering enduring relationships.&nbsp; Responsibilities and Duties&nbsp; As a Client Services Representative, your duties encompass but are not restricted to: handling incoming calls, welcoming clients, managing appointment scheduling and confirmations, organizing files, conducting data entry tasks, handling fax and email communications, conducting research, and preparing and processing appointments—all while prioritizing and upholding client confidentiality at all times. Requirements: &nbsp; ·&nbsp; Associate degree in business administration preferred·&nbsp; 1+ years of client service experience, preferably in related field·&nbsp; Successful completion of provided training·&nbsp; Proficient computer skills with MS office suites·&nbsp; Outstanding communication skills; both verbal and written·&nbsp; Strong people skills·&nbsp; High sense of urgency·&nbsp; Organization skills·&nbsp; Strategic thinker·&nbsp; Assertive driveBenefits:&nbsp; ·&nbsp; Full-Time·&nbsp; Salary position·&nbsp; 401k plan with 4% contribution from employer·&nbsp; Discretionary bonus based on individual and team performance

<h3>Job Description</h3>
Job Description
Job Overview
Are you passionate about delivering outstanding customer service? We’re looking for enthusiastic Client Services Representatives! Join Moore Home Services, and you’ll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you’ll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you’ll be doing:
<ul>
<li>Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.</li>
<li>Able to quickly identify the client’s request or concern, efficiently provide the most effective solution, and de-escalate any concerns.</li>
<li>Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution</li>
<li>Proactively gain and maintain a complete understanding of our portfolio of products and services.</li>
<li>Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.</li>
<li>Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts</li>
</ul>
What we’re looking for: 
<ul>
<li>3-5 years of Customer Service experience </li>
<li>Call center experience a plus </li>
<li>HVAC &amp; Plumbing Industry experience is a plus </li>
<li>Ability to talk and type accurately; typing speed of at least 45 wpm</li>
<li>Dedicated to providing superior client service</li>
<li>Ability to manage multiple priorities within a fast-paced environment</li>
<li>Strong judgment skills to make sound business decisions</li>
<li>Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus</li>
<li>Bilingual Spanish is a plus</li>
<li>Consent to a pre-employment background check</li>
</ul>
Physical Requirements
<ul>
<li>Regularly required to sit; use hands to handle or feel and type</li>
<li>Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues</li>
<li>Frequently required to reach with hands and arms</li>
<li>Occasionally required to stand, walk and stoop, kneel, crouch, or crawl</li>
<li>May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus</li>
</ul>
#MHSP
Pay Range$20—$22 USD
About Moore Home Services
Moore serves Sonoma, Marin, Napa, Santa Rosa, Healdsburg and the North Bay area, with the highest quality, energy-efficient heating and air conditioning systems in the industry, as well as an unmatched level of knowledge and execution in plumbing services and indoor air quality packages. We are always hiring friendly people who share our values of character, honor, and integrity.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. 
Privacy Policy

<h3>Job Description</h3>
Job Description
Job Overview
Are you passionate about delivering outstanding customer service? We’re looking for enthusiastic Client Services Representatives! Join {company name}, and you’ll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you’ll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you’ll be doing:
<ul>
<li>Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.</li>
<li>Able to quickly identify the client’s request or concern, efficiently provide the most effective solution, and de-escalate any concerns.</li>
<li>Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution</li>
<li>Proactively gain and maintain a complete understanding of our portfolio of products and services.</li>
<li>Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.</li>
<li>Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts</li>
</ul>
What we’re looking for: 
<ul>
<li>3-5 years of Call Center experience preferred </li>
<li>HVAC &amp; Plumbing Industry experience is a plus </li>
<li>Ability to talk and type accurately; typing speed of at least 45 wpm</li>
<li>Dedicated to providing superior client service</li>
<li>Ability to manage multiple priorities within a fast-paced environment</li>
<li>Strong judgment skills to make sound business decisions</li>
<li>Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus</li>
<li>Bilingual Spanish is a plus</li>
</ul>
#HLP2
Pay Range$18—$20 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy

<h3>Job Description</h3>
Job Description
Job Overview
Are you passionate about delivering outstanding customer service? We’re looking for enthusiastic Client Services Representatives to join Swan Plumbing, Heating, and Air Conditioning. You’ll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you’ll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you’ll be doing:
<ul>
<li>Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.</li>
<li>Able to quickly identify the client’s request or concern, efficiently provide the most effective solution, and de-escalate any concerns.</li>
<li>Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution</li>
<li>Proactively gain and maintain a complete understanding of our portfolio of products and services.</li>
<li>Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.</li>
<li>Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts</li>
</ul>
What we’re looking for: 
<ul>
<li>1-3 years of Call Center experience preferred </li>
<li>HVAC &amp; Plumbing Industry experience is a plus </li>
<li>Ability to talk and type accurately; typing speed of at least 45 wpm</li>
<li>Dedicated to providing superior client service</li>
<li>Ability to manage multiple priorities within a fast-paced environment</li>
<li>Strong judgment skills to make sound business decisions</li>
<li>Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus</li>
<li>Bilingual Spanish is a plus</li>
</ul>
#SWNP
Pay Range$22—$26 USD
About SWAN:
Our team of master plumbing, heating and air conditioning technicians are dedicated to providing professional quality plumbing and HVAC services to residents and families throughout the Denver metro area. Our teams of highly qualified plumbers and technicians are always equipped with stocked work trucks to get the job done and resolve your issues quickly.
We are always hiring friendly people who share our values of character, honor, and integrity.
Privacy Policy

<h3>Job Description</h3>
Job Description
Client Services Representative (Remote – Commission Only) LifePro Recruitment
LifePro Recruitment is hiring a Client Services Representative to support our clients through the life insurance process. This remote, 1099 commission-only role is perfect for individuals who excel at building relationships, providing exceptional service, and guiding clients through important decisions.
You'll work with warm, inbound leads—no cold calling—helping individuals and families choose the coverage that best fits their needs while delivering a professional and caring experience.
Key Responsibilities:
<ul>
<li>
Respond to client inquiries and provide detailed product information
</li>
<li>
Assist clients in selecting appropriate life insurance coverage
</li>
<li>
Guide clients through applications, approvals, and policy follow-ups
</li>
<li>
Maintain accurate records using our CRM system
</li>
<li>
Deliver a client-focused experience with timely, reliable communication
</li>
</ul>
What We Offer:
<ul>
<li>
100% remote – work from anywhere
</li>
<li>
Flexible schedule – full-time or part-time
</li>
<li>
Warm, pre-qualified leads provided – no cold calls
</li>
<li>
Comprehensive training and mentorship
</li>
<li>
Proven systems and sales support tools
</li>
<li>
Uncapped commission structure – your income grows with your effort
</li>
</ul>
Ideal Candidate:
<ul>
<li>
Customer service or client support background preferred
</li>
<li>
Strong communication and listening skills
</li>
<li>
Ability to work independently and stay organized in a remote setting
</li>
<li>
Life &amp; Health Insurance License (or willingness to obtain – we assist)
</li>
<li>
Tech-savvy and comfortable using CRM platforms
</li>
</ul>
Compensation: This is a 1099 commission-only position. Most Client Services Representatives earn $3,000–$7,000/month, with top performers exceeding $10,000/month.
If you’re ready to help clients while building a rewarding remote career, apply today to join LifePro Recruitment as a Client Services Representative.
 Powered by ExactHire:181388

<h3>Job Description</h3>
Job DescriptionSalary: 
Liberty Software is seeking a customer service champion and pharmacy professional with an aptitude for solving problems to join our Client Services team as aClient Services Representative.Our Client Services Representatives act as the Voice of Liberty to handle incoming questions and provide superior customer service. Often Liberty Softwares pharmacy customers need help with tough questions about insurance adjudication, pricing, compound setup, and issues that require troubleshooting.
 
Liberty Software caters to a variety of pharmacy's needs and therefore is seeking an individual with a broad range of pharmacy knowledge. Liberty Software takes great pride in being set apart for its client relations and support and expects itsClient Services Representativesto strive for stellar service and continuous improvement in every interaction.
 
Please note:
<ul>
<li>This is an in-person position working out of our Grapevine, TX office.</li>
</ul>
 
Job Responsibilities Include (but are not necessarily limited to):
<ul>
<li>Operate as the first point of contact for incoming calls and tickets from pharmacy clients</li>
<li>Assist with and correct issues that pharmacy customers report</li>
<li>Escalate calls appropriately to Technical Team or Account Management team when necessary</li>
<li>Document each phone call and the actions performed in tracking software</li>
<li>Provide unmatched customer service in every client interaction </li>
</ul>
 
Qualifications:
<ul>
<li>At least two years of customer service experience required</li>
<li>Three to five years of retail pharmacy/pharmacy technician or healthcare call center being preferred</li>
<li>Certified Pharmacy Technician certification a plus</li>
<li>Independent pharmacy knowledge a plus</li>
<li>Professional and friendly demeanor is a must</li>
<li>Demonstrated ability to communicate by phone and email to members at all levels of client organizations - including pharmacy owners, pharmacists, technicians, and clerks</li>
<li>Proven ability to shift between multiple tasks as needed</li>
<li>Strong attention to detail</li>
<li>Strong written and documentation skills are necessary</li>
<li>Excellent listening and critical thinking skills</li>
<li>Experience using Liberty Software products (RXQ, BZQ) a plus</li>
<li>Basic computer skills and comfort learning new software products</li>
<li>After hours and Saturday shifts occasionally required </li>
</ul>
 
Liberty Software offers a comprehensive benefits package starting on a team member's first day:
<ul>
<li>100% paid medical and life Insurance for team members, with option to add dental and vision insurance coverage at no cost</li>
<li>Option to enroll immediate family members available with Liberty contributing 50% of monthly premium</li>
<li>Fully vested 401K matching on a pre- or post-tax basis</li>
<li>Liberty-paid HSA contributions every paycheck</li>
<li>Generous PTO plan and paid holidays</li>
<li>Annual tuition reimbursement program and professional certification courses available</li>
<li>Adoption expense reimbursement program</li>
<li>Dependent Care FSA availability providing tax savings for qualifying child care expenses</li>
<li>Counseling resources (including mental health, financial planning, etc.) freely available to all team members and dependents through Optum EAP</li>
<li>Fully-stocked breakroom</li>
</ul>
 
...and much more! Learn more about Liberty Software at<a href="http://www.libertysoftware.com" target="_blank">www.libertysoftware.com</a>
#ID1 #ZR
Company DescriptionLiberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South. That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies. Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients. Our passion is providing technology to community pharmacies that makes their job easier. At Liberty Software we work hard to make sure our customers are satisfied and happy. To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful. 
<h3>Company Description</h3>
Liberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South. That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies. Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients. Our passion is providing technology to community pharmacies that makes their job easier.\r\n\r\nAt Liberty Software we work hard to make sure our customers are satisfied and happy. To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.

<h3>Job Description</h3>
Our client, a national law firm, is seeking Client Services Representative to perform a variety of administrative functions to assist paralegals and attorneys in representing their clients fairly and efficiently by completing all intake and case related documentation on a daily basis.
 
Responsibilities:
<ul>
<li>Call potential and/or existing clients to provide or obtain information</li>
<li>Maintain consistent contact with current clients through regular follow-up</li>
<li>Process requests, research, and update information in the Case Management system accurately and in a timely manner</li>
</ul>
 
Requirements:
<ul>
<li>2+ years of progressive work experience in a law firm or comparable field preferred</li>
<li>Strong customer service focus; track record of providing exceptional customer service via phone</li>
<li>High school diploma required</li>
<li>Strong communication/interpersonal skills</li>
<li>Bilingual (Spanish and English) a plus with extra pay</li>
</ul>
 
Schedule:
<ul>
<li>Monday- Friday (8:30-5 or 9-5:30)</li>
</ul>

<h3>Job Description</h3>
Job DescriptionA multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Client Services Representative to assist with its consistently growing practice. Applicant will be responsible for all communications between attorneys/collectors/paralegals and our firms' clients, educating our clients on the status of their accounts, and entering client requests and placements. Good computer skills, excellent communication skills, and the ability to provide a high level of professionalism are important. Candidate must also be organized, hardworking, and committed to learning the interworking of a very specialized field. No prior creditors rights, collections, legal, or client service experience required! Job Type: Full-time Pay: $17.50 - $24.00 per hour Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Volunteer time off</li>
</ul>
Schedule:
<ul>
<li>8-hour shift</li>
<li>Monday to Friday</li>
</ul>
Work Location: In person

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