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Provide – JOB DESCRIPTION 
Director of Development 
Remote Work, Full-Time Position 
Please read the entire posting and follow the submissioninstructions. All requested items are required forconsideration.   
Provide is an equal opportunity employer. Black, Indigenous,People of color, women, LGBQIA+, Trans and Nonbinary people, andthose with disabilities are strongly encouraged to apply. Weprioritize applicants from our program states. These states areAlabama, Georgia, Kentucky, North and South Carolina, Florida,Mississippi, Louisiana, and Oklahoma. 
About Provide
Founded in 1992, Provide is a national remote-only organizationworking to ensure there is access to abortion. We envision anequitable sexual and reproductive health system that cares for thewhole person with dignity and respect, centering marginalizedcommunities where access to abortion care is restricted. 
Provide offers free professional development for healthcare andsocial service providers to give accurate, informed, andnon-judgmental referrals for abortion care. Through training andcustomized technical assistance, we partner with organizations tointegrate abortion referral practices into their standards of care.We see the potential for every person to play a role in ensuringaccessible abortion care. We focus on five of the most criticalsystems of care for people of reproductive age: substance use,domestic and sexual violence, HIV, primary care, and familyplanning. By centering client autonomy and addressing pregnancywithin the context of whole-person care, we help providersproactively and compassionately respond to their community’s needsaround abortion. 
Provide seeks a value-aligned, driven, strategic Director ofDevelopment who functions well in a remote work environment. TheDirector of Development will partner with the Executive Directorand other staff to attract the resources necessary to fuel themission of Provide. This individual will oversee and lead allaspects of development, including individual, major donors,institutional giving, and corporate sponsorshipinitiatives. 
Description
This full-time remote position is open to applicants in theUnited States only. 
Up to 30% travel is required for fundraising efforts, events,and all mandatory department and all-staffmeetings.   
Work responsibilities include, but are not limited to: 
Strategic Vision and Planning for Fund Development –40%  
Strategic Planning: Participate in ourstrategic planning processes to align fundraising efforts with theorganization's long-term goals and objectives. 
Fundraising Strategy: Develop and implementcomprehensive fundraising strategies to support the organization'sfinancial goals, including institutional and individual giving,major gifts, and corporate partnerships.
Strategic Leadership: Serve as a thoughtpartner on the organization's Strategic Leadership Team, a clusterof Provide employees, including the Executive Team, who worktogether to shape and model an equitable and inclusiveorganizational culture, ensure progress towards, and a strategicapproach to achieving Provide's internal and external goals,leading interdepartmental collaboration atProvide.   
Budgeting: In partnership with the ED and DDFA,lead revenue planning within the annual budget process and managethe Development department's yearly budget by monitoring adherenceto expenditure goals.  
Oversight and Execution of Institutional and IndividualGiving, Major Donor efforts, and corporate partnerships strategies–40%  
Donor Cultivation: Cultivate and stewardrelationships with institutional, individual, major donors, andcorporate sponsorship initiatives to maintain and expand financialsupport for the organization.
Grant Writing and Management: Identify grantopportunities, prepare grant proposals, and manage the grantapplication process, including reporting requirements andcompliance.
Event Planning: Organize fundraising events andcampaigns to engage supporters and raise funds for theorganization's mission.
Community Outreach:  Represent theorganization in the community, build partnerships with otherorganizations and stakeholders, and raise awareness about abortionaccess issues.
Data Analysis:  Analyze fundraising dataand performance metrics to evaluate the effectiveness offundraising strategies and make data-driven decisions.
Compliance:  Ensure compliance withrelevant laws, regulations, and ethical fundraising and financialmanagement standards.

Development Team Supervision and Cross-DepartmentalThought Partnership – 20%

Team Leadership: Provide leadership anddirection to the Individual Giving Manager and DevelopmentSpecialist, including setting goals, directing work plans, managingconflict, and fostering a collaborative and supportive workenvironment.
Communication: Communicate effectively withinternal and external stakeholders, including board members, staff,donors, and the public, to articulate the organization's mission,impact, and funding needs.
Professional Development: Stay informed aboutdevelopments in fundraising best practices, nonprofit management,and abortion access issues through ongoing training, education, andprofessional development opportunities.
Qualifications
Proven Experience: Minimum of 5-7 years ofexperience in fundraising, development, or related fields withinthe nonprofit sector, with a track record of successfully meetingfundraising targets and cultivating donor relationships. Priorityis given to proven experience in the reproductivehealth/rights/justice landscape or an adjacent system (DV/SA, HIV,or Substance use)
Fundraising Expertise:  In-depth knowledgeof fundraising strategies and techniques, including Institutional,individual, and Major donor, grants, corporate sponsorships, andevent planning, with the ability to develop and lead an annualfundraising plan and calendar. Additional consideration will begiven to candidates with proven experience building a corporatesponsorship plan.  
Grant Writing Skills: Strong grant writing andproposal development skills, with experience researching fundingopportunities, writing compelling grant applications, and managingthe grant application process from start to finish.
Leadership Abilities: Demonstrated leadershipexperience, including the ability to lead and motivate a team,manage conflict, set strategic goals, and manage workplans. 
Communication Skills: Excellent verbal andwritten communication skills, with the ability to articulate theorganization's mission, impact, and funding needs to a diverserange of stakeholders, including Institutional, Individual, andMajor donors, corporate partners, and the Board ofDirectors. 
Cultural Competencies: Proven ability tointegrate principles of equity not only into fundraising strategiesand donor engagement practices, fostering an inclusive andculturally competent approach to donor relations, but also withinteam supervision, strategic planning, internal collaboration, andpolicy building. 
Analytical Skills: The ability to analyzefundraising data and metrics to evaluate the effectiveness offundraising strategies to identify trends and make data-drivendecisions to optimize fundraising efforts and forecastrevenue. 
Strategic Thinking: Strategic mindset with theability to participate in strategic planning processes, alignfundraising efforts with organizational goals and objectives, andadapt fundraising strategies in response to changing priorities andopportunities.
Team Player: Collaborative approach toleadership with the ability to work as part of a highlycollaborative organizational culture, building partnerships withother departments and stakeholders, and contributing to a positiveand supportive work environment.
Passion for the Mission: Genuine commitment tothe organization's mission and values, and a passion forreproductive rights and abortion access issues, and the ability toinspire others to support the organization's cause.
Salary and Benefits
The Director of Development position is full-time, with a salaryof $98,000.  
An important note about equitable pay and the posted salary: Itis well-researched and documented that the salary negotiationprocess is uncomfortable at best and inequitable at worst. Provideis committed to fairly and equitably compensating our team membersfrom day one. Therefore, the posted salary and benefits package isour best offer. We have done considerable research to ensure thesalary offered for this position is within the industry range forthe skill set and experience we seek. It’s important to understandthat there will be no salary negotiations should we extend an offerof employment. We live by this practice as a demonstration to otherorganizations that equitable, transparent, and upfrontconversations about salary attract well-qualifiedtalent.  
Provide offers a generous benefits package beginning on day one,which currently includes:  
<ul>
<li>Group health, dental, and vision insurance with Blue Cross BlueShield of Massachusetts</li>
<li>Unlimited Paid Time Off – We highly encourage you to take timeoff to rest and prioritize wellness</li>
<li>Plus 16 paid Provide holidays</li>
<li>Plus, Additional wellness days</li>
<li>Plus, One week off in the Spring</li>
<li>Plus, One week off in the Summer</li>
<li>Plus, one week off in the Fall</li>
<li>Plus, two weeks off in the winter</li>
<li>Plus, sabbatical leave after five years</li>
<li>12 weeks of paid parental leave</li>
<li>Employer paid long and short-term disability</li>
<li>Employer paid basic life insurance</li>
<li>403b retirement plan with 3% employer contributions after six(6) months of employment.</li>
<li>Child and pet care stipends during Provide travel</li>
<li>Employee Assistance Program</li>
<li>$75 monthly stipend for phone</li>
<li>$75 monthly internet</li>
<li>$1500 plus time off for professional development</li>
<li>MacBook Air, keyboard, mouse, monitor, and necessary adaptorsto stock your workspace</li>
<li>$350 Productive Workspace allowance during the first year, $150each year after</li>
</ul>
Location
Provide staff are remote workers, and we do not have a physicallocation. This remote position is only for applicants based in theUnited States who can work with others on a remote team.

About the Hiring Process
Selected candidates can expect one 60-minute screening and twoone-hour-long ‘deep dive’ panel interviews with various Providestaff. Final candidates will be asked to submit a technicalexercise relevant to the position. Specific instructions will beprovided to finalist candidates. Final candidates will becompensated $200 for time spent on the technical exercise.
  
Timeline
<ul>
<li>Screening interviews will be on a rolling basis beginning onMay 7th, with the final interview and technical presentations to becompleted by June 14th.</li>
<li>Provide will extend an offer no later than June 17th</li>
<li>The start date is July 8th.</li>
</ul>

How to Apply
To apply, please follow the link to our online applicationportal. Please submit your resume, letter of interest, a grantwriting example, and a list of your fundraising successes. Allitems are required to be considered for the position. Pleasecombine all items into one PDF packet for uploading. We realizesome grant information may be confidential; therefore, we willaccept minor redactions to honor that confidentiality. 
No phone calls, please. Interested candidates are encouraged toapply immediately. All applicants will receive a statusnotification as they move through the process.  
Equal Opportunity Employer
Provide is committed to providing an environment of mutualrespect where equal employment opportunities are available to allapplicants without regard to race, color, religion, sex, pregnancy,national origin, age, physical and mental ability, marital status,sexual orientation, gender identity, gender expression, geneticinformation, military and veteran status, and any othercharacteristic protected by applicable law. Provide believes thatdiversity and inclusion among our team are critical to our successas an organization, and we seek to recruit, develop, and retain themost talented people from a diverse candidate pool.

Director of Development

<h3>Job Description</h3>
Title: Client Services Executive Department: Client Services
Position Type: Exempt Hours per Week: 40
Position Summary
The Client Services Executive executes relationship management activities for assigned client(s) in accordance with Company guidelines, client needs, and regulatory requirements. 
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
Key Duties and Responsibilities
<ul>
<li>Manages all aspects of the client relationship with assigned client(s).</li>
<li>Executes defined account strategy to develop a value-based relationship with assigned client(s).</li>
<li>Sets and manages client expectations and account related activities such as identifying and developing additional service opportunities and coordinating delivery of ZAS services. </li>
<li>Understands and remains current on account strategy and specific needs of assigned client(s). </li>
<li>Partners with Operations, Accounting, and IT teams to ensure operational effectiveness in dealing with critical client issues.</li>
<li>Reviews and approves client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client and fund counsel. </li>
<li>Implements client requirements, filings, fund communications, and changes in benefit programs at the direction of client and fund counsel.</li>
<li>Monitors revenue, expenses, and profitability of assigned client(s) to ensure financial goals are met. Recommends and obtains client fee increases and partners with ZAS Legal Department to prepare contracts and amendments. </li>
<li>Coordinates with sales and marketing team for new business development and implementation. </li>
<li>Acts as liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff.</li>
<li>Facilitates client meetings, including agenda, report generation and follow-up.</li>
<li>May assist in the implementation of new clients. </li>
<li>Performs other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Associates degree in business related field. </li>
<li>Five years of experience in client management, sales, or account management. </li>
<li>Exceptional team player with the confidence and integrity to earn the confident of client(s) and internal team quickly. </li>
<li>Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction.</li>
<li>Ability to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results.</li>
<li>Ability to understand complex situations and effectively resolve issues.</li>
<li>Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities.</li>
<li>Exceptional analytical and problem resolution skills; ability to exercise independent, sound judgment.</li>
<li>Ability and willingness to travel as necessary.</li>
<li>Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred.</li>
</ul>
Preferred Qualifications
<ul>
<li>Prior experience in benefits, insurance, finance, or TPA environment.</li>
<li>Understanding of benefits operations and processes (health &amp; welfare and retirement), to include payment of claims, interpretation of contracts, communication of benefits, etc.</li>
</ul>
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic Client Services Executive with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
Internals to Apply:
If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior to external applicants.
Job Posted by ApplicantPro

Client Services Executive

<h3>Job Description</h3>
Company Description
Motion is an integrated advertising agency with a broad range of clients and services. We're independently owned and results-driven, proudly pushing our clients further than they could ever go alone — building multi-channel brand ecosystems that are distinctive, inspiring, and connected at every touchpoint. 
This position is based in Chicago, IL. Applicants should be in proximity, as we operate in a hybrid model. Must be able to complete Form I-9 employment eligibility.
Let's get social: <a href="https://www.linkedin.com/company/the-motion-agency/" target="_blank">https://www.linkedin.com/company/the-motion-agency/</a>
Job Description
We are seeking an organized and detail-oriented Account Executive to join our marketing agency. The successful candidate will be responsible for ensuring that all work is on strategy, on time, and on budget. The Account Executive will work closely with the client, account team, and creative team to gain and play a vital role in project management, estimating, scheduling, and budget management. 
RESPONSIBILITIES: 
<ul>
<li>Manage and oversee the daily work of assigned accounts, ensuring that all projects are executed flawlessly, on time, and within budget.</li>
<li>Communicate with immediate supervisor regarding the status of deliverables, creative and production reviews, issues and/or concerns, creative briefs, status reports, and estimates. </li>
<li>Develop and manage project timelines and budgets, ensuring all stakeholders know key milestones and deadlines.  </li>
<li>Have a sense of urgency and execute with attention to detail in all client needs-related activities.  </li>
<li>Learn the clients inside and out (products, the product category, the channels of distribution, and the competitive landscape). </li>
<li>Learn the clients inside and out (products, the product category, the channels of distribution, and the competitive landscape) and develop strong relationships.</li>
<li>Work closely with the creative and production teams to ensure that all projects are executed based on the client's strategic objectives and brand guidelines.</li>
<li>Review all work prior to delivery to the client, including opening jobs, updating status reports, proofreading, and checking that all client requirements and/or changes have been addressed.</li>
<li>Attend and contribute to weekly status meetings with the team.</li>
<li>Copywriting and/or copy coordination when required.</li>
<li>Assist in estimating projects and monitor the budget accordingly.</li>
<li>Assist in monthly billing to clients.</li>
<li>Demonstrate resourcefulness, sound decision-making, and strong problem-solving capabilities.</li>
<li>Participate in new business opportunities when available. </li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in marketing, communication, business, or a related field.</li>
<li>2-3 years of experience in account management at a marketing agency preferred.</li>
<li>Excellent project management skills and attention to detail</li>
<li>Strong communication and presentation skills.</li>
<li>Ability to thrive in a team environment.</li>
<li>Ability to multitask and work well under pressure. </li>
</ul>
Additional Information
We are an EEOC employer. All qualified candidates will be considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

Account Executive - Client Services

<h3>Job Description</h3>
Description:
This role will be located in Lake Mary, FL, Schaumburg, IL, or Rochester, NY.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. 

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. 

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! 

The Senior Director will be responsible for driving the Service delivery strategy and its execution and be accountable for performance, retention and customer satisfaction while reviewing expansion opportunities to ensure scalability and business continuity.

The Senior Director of Client Services will lead the Client Services Directors and be accountable for all client Services teams and service and support of all Paylocity clients. We are looking for a leader who can create scalability for our service delivery model, implement process improvement and change strategies, identify expansion opportunities and maintain client satisfaction and loyalty through a growth mode. We seek to find a leader who can create scalability for our service delivery model, implement process improvement and change strategies, identify expansion opportunities, develop top talent, improve client satisfaction, and drive long-term loyalty in a high-growth environment. This position will be measured by client retention, profitability, customer satisfaction and employee retention.

What you’ll do 
<ul>
<li>Lead and inspire a team of managers and individual team members providing strategic direction, guidance, mentorship, and execution discipline. Foster a high-performance culture that promotes teamwork, collaboration, and individual growth. </li>
<li>Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.</li>
<li>Develops, evaluates, and implement strategies to gather and respond to client feedback. </li>
<li>Works with cross-functional teams to align customer interests with business objectives. Identifies opportunities to improve service delivery. </li>
<li>Provides direction for a more strategically oriented customer service experience including streamlining points of interaction between the customer and the company and simplifying processes. </li>
<li>Ability to set the vision and culture for continuous process and quality improvement within the service center.</li>
<li>Sr Director is responsible to develop present to key internal stakeholders on client services, retention and metrics showing overall health of client and employees’ satisfaction and engagement. </li>
<li>Leading and ensuring success of the Directors that are responsible for:
<ul>
<li>Achieving high quality of service across the client base supported by their service center, meeting agreed upon departmental deliverables and ensuring key operational performance metrics are met.</li>
<li>Provide necessary leadership to enhance and improve clients relationships through a high performing team of service personnel who are charged with “owning the relationships” of our clients. Manage cross functional team support and develop strong business relationships throughout the organization.</li>
<li>Work with other service directors in Schaumburg and other centers to maintain consistent service model designs and processes and to drive change and improvement agendas across the service function.</li>
<li>The Director may handle service delivery escalations that require senior management intervention to remedy any service failures.</li>
<li>Ability to lead cross functional programs which reduce client and internal effort.</li>
<li>Ensure all internal audit and compliance requirements are met. Oversee leaders that serve as point people for internal audit and compliance requests.</li>
<li>Lead, coach, motivate and develop management staff. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.</li>
</ul>
</li>
<li>Drives the Voice of Client (VOC) in with Product to influence the design and implementation of new product functionality and additional service offerings.</li>
<li>Responsible for the ongoing communication and engagement of the client services teams to ensure employee understanding and engagement. Presents, along with management team, new policies and initiatives to team.</li>
<li>Improve client loyalty as measured through NPS surveys and client retention.</li>
<li>Create strategies for the team, in coordination with Sales, Product, Service and Marketing teams to align client success strategies with sales efforts and product roadmap. Provide valuable insights and feedback from clients to drive product enhancements and optimization opportunities. </li>
<li>Achieve high quality of service across the client base supported by their service center, meeting agreed upon departmental deliverables, and ensuring key operational performance metrics are met. Regularly reports out to senior Paylocity leadership on success and clients at risk using a predictable and consistent methodology for reporting. </li>
<li>Prepares and reports on location’s annual budget (headcount plan, productivity goals and capital expenditures). Manage expenses to the established budget/plan.</li>
<li>Ability to travel 25-50% for intenal or client-facing meetings.</li>
</ul>
What you bring 
<ul>
<li>Minimum 10 years of senior leadership experience with emphasis on customer service (ideally in an HCM environment). </li>
<li>Bachelor’s degree required.</li>
<li>Proven leadership competencies running multi-site service centers, call centers, or other similar operations.</li>
<li>Proven experience leading through significant growth.</li>
<li>Experience driving cross-functional process improvement initiatives.</li>
<li>Results-driven and passionate about client service, leadership, client retention and relationship management.</li>
<li>Skilled at identifying new business opportunities.</li>
<li>Strong business and financial acumen.</li>
<li>Experience with process design and roll-out in a B2B environment that keeps the client experience at the forefront of the decision making and implementation process.</li>
<li>Broad knowledge of Payroll/HRIS/Time and Attendance or other B2B application.</li>
<li>Strong judgment with the proven ability to balance growth, retention and profitability business goals against operational constraints and risk.</li>
<li>Ability to build strong and effective relationships which introduce win-win solutions across departments and with clients.</li>
<li>Ability to demonstrate leadership style, supported by clear understandable strategies with a strong focus on results.</li>
<li>Demonstrated success as a strong and influential negotiator.</li>
<li>Demonstrated ability implementing scalable business processes during periods of high growth.</li>
<li>Proven ability to drive decisions and actions among diverse groups to achieve goals.</li>
<li>Excellent verbal/written communication skills.</li>
<li>Highly complex problem solving ability.</li>
<li>Ability to work effectively and influence within the organization where the position does not have responsibility over functional teams but does have overall responsibility for client satisfaction/retention.</li>
<li>Salesforce experience a plus.</li>
<li>HCM or B2B SAAS technology experience preferred.</li>
</ul>
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact <a href="mailto:accessibility@paylocity.com" target="_blank">accessibility@paylocity.com</a>.

The pay range for this position is $185,000 - $220,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via <a href="http://www.paylocity.com/careers" target="_blank">www.paylocity.com/careers</a>.
Requirements:

Senior Director Client Services - Executive

<h3>Job Description</h3>
Company &amp; Role Overview:
Skan is an industry leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility and scale that is unmatched in the industry.
As Director, Client Executive at Skan, you'll be the cornerstone in fostering and expanding partnerships within our strategic accounts in financial services. This role demands a savvy individual who excels in navigating complex organizations, understanding customer challenges, and aligns Skan’s solutions to meet the customer’s unique business needs. The role is pivotal in selling value-based solutions, engaging with C-Suite and senior leaders to become an indispensable part of their operations through our cutting-edge Process Intelligence software.
What you will do at Skan:
<ul>
<li>Establish and deepen trusted advisor relationships across customer organizations, influencing multiple stakeholders</li>
<li>Utilize deep industry and product insights to guide customers on maximizing their Skan usage and deployment for significant business impact</li>
<li>Strategically penetrate new lines of business or geographies, and expand business within the existing customer base; on upsell opportunities, work closely with the team to lead the right conversation at customers</li>
<li>Work with senior stakeholders and buyer personas at Customers to create the right solution and business case to drive adoption and investment decisions, driving Skan's adoption as the enterprise standard</li>
<li>Collaborate with the Skan ecosystem, including internal teams and partners, to generate and translate value propositions into tangible revenue goals</li>
<li>Build industry knowledge and context on use cases, collaborating with cross-functional Skan stakeholders</li>
<li>Stay ahead of industry trends and competitive landscapes, ensuring Skan's offerings are top of mind for our customers</li>
</ul>
Requirements
What you will bring to Skan:
<ul>
<li>Bachelor’s degree or equivalent experience in a business-related field</li>
<li>15+ years of experience, with at least 5 years in an Enterprise Sales and/or business development capacity, with a strong track record in SaaS and full-cycle sales</li>
<li>Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions</li>
<li>Expertise in selling technology solutions within F500 enterprises, addressing digital transformation, operational excellence, and regulatory compliance needs</li>
<li>Demonstrated ability to meet and exceed sales quotas, with a stable and progressive career history</li>
<li>Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation</li>
<li>Experience in managing teams</li>
<li>Strong problem-solving and account planning skills</li>
<li>Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale </li>
<li>Demonstrated ability to manage both direct and indirect opportunities from current customers</li>
<li>Strong ownership orientation and comfort with ambiguity</li>
<li>Willingness to travel to customer locations</li>
</ul>
Nice to have:
<ul>
<li>Strong analytical and writing abilities</li>
<li>Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics</li>
<li>A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe</li>
<li>Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes</li>
<li>Entrepreneurial spirit/attitude, flexibility toward dynamic change</li>
</ul>
Benefits
<ul>
<li>100% coverage of Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Short Term &amp; Long-Term Disability</li>
<li>Work From Home</li>
<li>Stock Option Plan</li>
</ul>
Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.

Director, Client Executive, Strategic Accounts - Financial Services

<h3>Job Description</h3>
Company &amp; Role Overview:
Skan is an industry leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility and scale that is unmatched in the industry.
As Principal Client Executive Accounts at Skan, you'll be the cornerstone in fostering and expanding partnerships within our strategic accounts in financial services. This role demands a savvy individual who excels in navigating complex organizations, understanding customer challenges, and aligns Skan’s solutions to meet the customer’s unique business needs. The role is pivotal in selling value-based solutions, engaging with C-Suite and senior leaders to become an indispensable part of their operations through our cutting-edge Process Intelligence software.
What you will do at Skan:
<ul>
<li>Establish and deepen trusted advisor relationships across customer organizations, influencing multiple stakeholders</li>
<li>Utilize deep industry and product insights to guide customers on maximizing their Skan usage and deployment for significant business impact</li>
<li>Strategically penetrate new lines of business or geographies, and expand business within the existing customer base; on upsell opportunities, work closely with the team to lead the right conversation at customers</li>
<li>Work with senior stakeholders and buyer personas at Customers to create the right solution and business case to drive adoption and investment decisions, driving Skan's adoption as the enterprise standard</li>
<li>Collaborate with the Skan ecosystem, including internal teams and partners, to generate and translate value propositions into tangible revenue goals</li>
<li>Build industry knowledge and context on use cases, collaborating with cross-functional Skan stakeholders</li>
<li>Stay ahead of industry trends and competitive landscapes, ensuring Skan's offerings are top of mind for our customers</li>
</ul>
Requirements
What you will bring to Skan:
<ul>
<li>Bachelor’s degree or equivalent experience in a business-related field</li>
<li>12+ years of experience, with at least 5 years in an Enterprise Sales and/or business development capacity, with a strong track record in SaaS and full-cycle sales</li>
<li>Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions</li>
<li>Expertise in selling technology solutions within F1000 enterprises, addressing digital transformation, operational excellence, and regulatory compliance needs</li>
<li>Demonstrated ability to meet and exceed sales quotas, with a stable and progressive career history</li>
<li>Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation</li>
<li>Strong problem-solving and account planning skills</li>
<li>Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale </li>
<li>Demonstrated ability to manage both direct and indirect opportunities from current customers</li>
<li>Strong ownership orientation and comfort with ambiguity</li>
<li>Willingness to travel to customer locations</li>
</ul>
Nice to have: 
<ul>
<li>Strong analytical and writing abilities</li>
<li>Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics</li>
<li>A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe</li>
<li>Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes</li>
<li>Entrepreneurial spirit/attitude, flexibility toward dynamic change</li>
</ul>
Benefits
<ul>
<li>100% coverage of Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Short Term &amp; Long-Term Disability</li>
<li>Work From Home</li>
<li>Stock Option Plan</li>
</ul>
Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.

Principal, Client Executive, Strategic Accounts - Financial Services

<h3>Job Description</h3>
Job Description
About Our Organization: 
St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. 
St. Catherine’s employs more than 300 full and part-time staff. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, continues to grow. We are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace, one which exemplifies true respect and dignity.
Job Summary:
Under the direction of the Supervisor of Prevention Services and in collaboration with colleagues on the treatment team the Social Worker participates in the planning and delivery of evidenced based clinical services and assures fidelity to the particular evidenced based model in terms of service delivery. 
Duties &amp; Responsibilities include, but are not limited to:
<ul>
<li>Provide evidenced-based clinical services to children and family as delineated and prescribed in the treatment planning process. The clinical components of these services will include completion of the assessment format, negotiation with clients as to the types of intervention that will be deployed, the time and place parameters of the service delivery, schedules for Service Plan Reviews and projected time frame for discharge from services.</li>
<li>Provide accurate and thorough documentation of client contacts via the New York State Connections system and with the specific St. Catherine’s AWARDS system.</li>
<li>Provide specialized therapies including play therapy for children, individual counseling, couple counseling and family counseling as prescribed by the treatment team. </li>
<li>Follow Albany County and St. Catherine’s requirements for frequency of contacts and for place of contacts as described in the Albany County DCYF and St. Catherine’s contract.</li>
<li>Clinician will adhere to the CASSP Core Principles, affirming a client’s right to self determination and full involvement with the treatment team in terms of developing service goals and consumer friendly methods for attaining these goals; assuring that services are child centered, family focused, culturally competent and community based.</li>
<li>Chair Service plan reviews as needed.</li>
<li>Maintain regular contact with relevant agency staff and other community agencies providing services to families.</li>
<li>This position will have full and complete access to client Protected Health Information (PHI) in order to carry out the duties and responsibilities for this position.</li>
<li>Additional position-related duties and responsibilities as assigned by the supervisor/ director. </li>
</ul>
Organizational Relationships:
<ul>
<li>Collaborates with staff across all agency programs to ensure quality environments and adherence to regulations.</li>
<li>Meets weekly with Assistant Director of Clinical Services/ Deputy Executive Director for CQI/ Strategic Planning and have regular communication with the agency staff.</li>
<li>Ability to use and apply sanctuary values as outlined in The Sanctuary Model®. </li>
<li>Serves on Agency committees as requested by Assistant Director of Clinical Services.</li>
</ul>
Position Specifications:
<ul>
<li>Master’s degree in Social Work from an accredited university social work program (M.S.W.) or related field, required.</li>
<li>LMSW, LCSW, LMHC required within one year of hire date. </li>
<li>Must have a clean and valid New York State driver’s license; be actively licensed for at least one year, and have a reliable (fully insured) vehicle for transporting clients to appointments as needed - with proof of 100/300 liability coverage.</li>
<li>Previous experience working in a human services agency is a plus!</li>
<li>Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Sheets, Docs, Meet, etc.), and the Internet.</li>
<li>Experience with AWARDS a plus!</li>
<li>Ability to function well in a high-paced and, at times, stressful environment.</li>
<li>Ability to handle sensitive data with strict confidentiality.</li>
<li>Self-motivated and engaged, a strong attention to detail with excellent writing aptitude.</li>
<li>Ability to pass required pre-employment background checks, to include fingerprinting.</li>
</ul>
Essential Functions:
<ul>
<li>Ability to relate to many staff members with various backgrounds, such as Child Care Coordinators, Supervisors, and Program Directors.</li>
<li>Ability to understand and relate to severely traumatized children.</li>
<li>Excellent organization, planning and time management skills.</li>
<li>Ability to adapt to change while performing a variety of tasks required such as preventive tasks, replacements and improvements. </li>
<li>Ability and willingness to maintain up to date information regarding standards and mandates set by St. Catherine’s Center for Children, the New York State Education Department, the New York State Office of Mental Health, the New York State Office of Child and Family Services, and other regulatory bodies.</li>
<li>Ability to objectively review critical incidents and identify areas for improvement.</li>
<li>Ability to provide a supportive response to staff after a critical incident.</li>
<li>Ability to lead and inspire confidence in those supervised as well as those who collaborate on a peer level.</li>
<li>Must be able to perform well under crisis conditions, with the capacity to carry out Therapeutic Crisis Intervention (TCI) strategies.</li>
<li>Ability to make home visits to client homes, and other on-site contacts with referring agencies, collaborative agencies, foster homes, Campus Services sites, etc.</li>
<li>Flexibility to work hours outside of regularly scheduled work hours, within reason.</li>
<li>Value a nurturing family as the ideal environment for a person; and have confidence in the principle that people have the capacity to grow and change at their own pace and motivation.</li>
<li>Ability to communicate with a wide range of people, including those who are culturally and socio-economically diverse, as well as people with various developmental and functional levels.</li>
<li>Ability to organize and effectively manage, in a timely fashion, the varied tasks of the position.</li>
<li>Ability and conceptualizations necessary to embrace and work effectively within a therapeutic-based program.</li>
<li>The ability to establish a respectful relationship with persons served to help them gain skills and confidence, empowering them to solve their own problems.</li>
<li>Ability to work effectively in a shared decision-making model as a team member, and work collaboratively with other personnel and service providers or professionals.</li>
<li>Strong interpersonal skills and ability to build strong working relationships with regulatory bodies.</li>
<li>The capacity to maintain a helping role and to intervene appropriately to assist in meeting service goals, while setting appropriate limits.</li>
<li>Ability to exercise ethical, independent judgment and discretion.</li>
<li>This position has full and complete access to client Protected Health Information (PHI) in order to carry out the required duties and responsibilities. The ability to process and actively protect client protected health information and maintain strict client confidentiality is essential.</li>
</ul>
What We Offer*:
<ul>
<li>Competitive Pay with an Excellent Benefits Package</li>
<li>Health Insurance options: Medical, Dental and Vision</li>
<li>Generous Combined Leave Time and LOADS of PAID HOLIDAYS!</li>
<li>$500 Employee Referral Bonus*</li>
<li>Professional Development &amp; Career Growth Opportunities</li>
<li>We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*</li>
<li>Clinical Supervision credit toward LMSW, LCSW, LMHC, etc.</li>
<li>Reimbursement for your clinical testing and licensing fees*</li>
<li>Opportunities for Continuing Education credits and CEU Reimbursement</li>
<li>Pension Plan with Aggressive Agency contribution</li>
<li>Life Insurance – Automatic Benefit!</li>
<li>Paid Training &amp; Tuition Reimbursement*</li>
<li>Travel/ Mileage Reimbursement*</li>
<li>Our Commitment to Diversity, Equity, Inclusion &amp; Belonging</li>
<li>The Comfort of a Business Casual Environment.</li>
</ul>
*some conditions may apply
EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. 
Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!

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