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Civil Rights Investigator and Complaint Resolution Officer

Sr Manager, Operation and Business Configuration (Sr Manager I) CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day-to-day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations. Position Information: 
<ul>
<li>Department: Claims Administration </li>
<li>Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>40% - Leadership Functions
<ul>
<li>Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.</li>
<li>Hires, manages, trains, reviews and sets goals for the department and staff.</li>
<li>Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies.</li>
<li>Develops and implements corrective action plans and trains staff as needed.</li>
<li>Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs.</li>
<li>Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity.</li>
<li>Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes.</li>
<li>Tracks and trends teams performances by way of dashboards, monitoring day-to-day activities of each claim operational areas, claims operational vendors and all clearinghouses.</li>
<li>Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed.</li>
<li>Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity.</li>
<li>Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects.</li>
<li>Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies.</li>
<li>Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers.</li>
<li>Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded.</li>
<li>Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs. </li>
</ul>
</li>
<li>35% - Program Oversight
<ul>
<li>Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi-Cal, Medicare, Commercial (Covered California) and Program of All-Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare &amp; Medicaid Services (CMS) health plan regulatory requirements and guidelines.</li>
<li>Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims-related regulatory requirements and reporting.</li>
<li>Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers.</li>
<li>Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate.</li>
<li>Stays current with regulatory guidelines impacting essential functions and data requirements. </li>
</ul>
</li>
<li>20% - Technical Operations
<ul>
<li>Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making.</li>
<li>Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment.</li>
<li>Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes.</li>
<li>Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required. </li>
<li>5 years of experience utilizing Microsoft technologies required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>N/A</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6372553&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 22, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6372553" target="_blank">https://jobs.caloptima.org/jobs/sr-manager-operation-and-business-configuration-sr-manager-i-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f254b5d52e384f44aad2de542f28a181

Sr Manager, Operation and Business Configuration (Sr Manager I)

About the Role:&nbsp;
CrowdStrike is looking for highly motivated, self-driven, and experienced Regional Sales Director dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.
As the Regional Sales Director, you must possess the ability to position our portfolio of next-generation cyber security and threat intelligence capabilities. The successful candidate will also be comfortable articulating CrowdStrike’s GTM strategies to senior customer executives within the assigned territory.&nbsp; You will have the opportunity to present CrowdStrike’s product capabilities and value to prospects, match our strengths to agency and department needs, and help our partners and clients defeat the adversary. &nbsp;The successful candidate must have sales leadership experience and executive level contacts across the assigned territory. The candidate must be also to be flexible and adaptable to rapidly changing business situations.&nbsp; You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to attack the market with passion! &nbsp;
This position is a Director-level opportunity within our Field Sales team. We are seeking qualified candidates who are based in the greater San Francisco Bay Area.
 What You'll Do:
<ul>
<li>
Sales and management experience leading a team of senior sales people
</li>
<li>
Day to day personnel management, pipeline development, territory planning, account planning, forecasting, quota attainment, sales presentations, and short term, mid-term, long-term opportunity management.&nbsp;
</li>
<li>
Have a deep network of VAR resellers to drive all pertinent issues related to CrowdStrike sales strategy and goal attainment.
</li>
<li>
Identify, develop and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively.
</li>
<li>
Scope, negotiate and bring to closure agreements to exceed booking and revenue quota targets.
</li>
<li>
Target and gain access to decision makers in key prospect accounts in the assigned territory.
</li>
<li>
Collaborate with operative peers across functions (including the Field Sales, Channel, Marketing, Sales Operations, System Engineering, Services, Customer Support, and Product Development) to create visibility with target accounts and drive engagement of target prospects at both the individual contributor and executive level.
</li>
<li>
Work cooperatively within the partner ecosystem to leverage their established account presence and relationships.
</li>
<li>
Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com/CLARITY and other data analytics tools
</li>
<li>
MEDDPICC sales methodology experience strongly preferred, not required.
</li>
</ul>
What You'll Need:
<ul>
<li>
5+ years of successful solution sales experience leading a sales team selling cyber security software and/or infrastructure products&nbsp;
</li>
<li>
Strong understanding of Cybersecurity, Cloud and SaaS technologies and competitive offerings in the marketplace.
</li>
<li>
Demonstrated history of exceeding booking and revenue targets.&nbsp; Successful experience with target account selling, solution selling, and/or consultative sales techniques.
</li>
<li>
Must be aggressive, a self-starter with an ability to build executive relationships, articulate CrowdStrike’s product and business strategies, and create the demand that makes deals happen.&nbsp;
</li>
<li>
Must have an aptitude for understanding how technology products and solutions solve business problems and an ability to explain complicated concepts to a variety of audiences and skill levels.
</li>
<li>
Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution.
</li>
<li>
Recognized experience developing and maintaining relationships with senior executives.
</li>
<li>
Excellent communication (written and verbal) and presentation skills; both internally and externally.
</li>
<li>
Strong time management, organizational and decision-making skills.
</li>
<li>
Ability to work remotely and be able and willing to travel on short notice.
</li>
<li>
Self-motivated ability to work independently and as part of a team.
</li>
<li>
Possess the drive to succeed and to participate in the growth of an exciting, fast-paced startup.
</li>
<li>
BA/BS or equivalent combination of education and experience.
</li>
</ul>
#LI-CL1
#LI-HK1&nbsp;
#LI-Remote&nbsp;

Regional Sales Director - Enterprise, Bay Area (Remote)

Throughout our history, many have lived and thrived on the water and land we now call home.&nbsp; At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live.&nbsp; Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader.&nbsp; Join our team and be part of a family that values both tradition and innovation.
JOB SUMMARY:&nbsp;
As a Massage Therapist you will be responsible for providing massage, bodywork, and wellness spa services to guests with unparalleled personalized service, professionalism and possess exceptional knowledge in the field of healing arts.
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa session with you.</li>
<li>Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.&nbsp;</li>
<li>Provide Spa services to guests in a timely, courteous, and efficient manner.</li>
<li>Ensure guest comfort and safety throughout the treatment.</li>
<li>Prepare treatment rooms to client specifications while also adhering to the Spa service standards.</li>
<li>Perform prep work and meticulously clean and restock the room as required and needed. Participate fully in maintaining backbar.</li>
<li>Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is always immaculate (tables draped, counters and products clean).&nbsp;</li>
<li>Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.&nbsp;</li>
<li>Perform monthly and quarterly deep-clean responsibilities.</li>
<li>Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.&nbsp;</li>
<li>Uniforms and personal appearance must always be immaculate.&nbsp;</li>
<li>Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.</li>
<li>Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.</li>
<li>Assist in any other function as requested by Director of Spa and Wellness as it pertains to the spa, lounges, retail area, and outdoor terrace area.</li>
<li>Participate fully in any spa promotions within and outside the spa, Estate or at off-site events.&nbsp;</li>
</ul>
EDUCATION &amp; SKILLS:
<ul>
<li>Current NH Massage Therapy License</li>
<li>Continuing Education is required to maintain massage license/certification</li>
<li>Flexible schedule including night and weekend shifts</li>
<li>Experience as a Massage Therapist in a luxury hotel/resort spa</li>
<li>CPR certification</li>
</ul>
 &nbsp;

The Lake Estate on Winnisquam

Massage Therapist

<h3>Job Description</h3>
Job Description
Director- Client Services Management
Job Description
POSITION PURPOSE:&nbsp;
Visiting Angels - a private, non-medical home care company, is seeking a dynamic and fast paced leader to join our team as Client&nbsp;&nbsp;Services Director to function out of our Jenkintown office. A seasoned Senior Process and People Manager with people centric customer service experience will be successful in this role. This is an OFFICE BASED role (NO REMOTE).
This is a leadership role&nbsp;and the incumbent is expected to have solid background in Operations and/or Project Management &nbsp;as well&nbsp;&nbsp;appropriate people management experience/depth&nbsp;to manage accomplished Client Care Managers.&nbsp;The candidate must have prior experience of managing teams in a&nbsp;high paced environment - all the while having fun as being part of the team. As a&nbsp;Manager of Managers, the incumbent will be responsible for maintaining relationships with clients as well as ensuring right&nbsp;staffing, scheduling, and supervision of caregivers. The ROLE requires a certain sense of urgency and empathy to ensure the incumbent can relate to the client's immediate requirements and company's "CLIENT FIRST" ethos. Strong communication skills are required to be successful in ensuring reliability, consistency and continuity of care for the clients. Must be able to handle tough situations and clients in a high paced environment. Ideal candidate for this role could have experience as a Senior Manager/Manager (not just a floor supervisor)&nbsp;in a call center setting, or a scheduling floor manager in a hospital setting.
CLASSIFICATION: Exempt&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
SUPERVISION EXERCISED:
<ul>
<li>Client Operations Team comprised of 4 Client Care Managers/Coordinators&nbsp;for Jenkintown office and 1 Client Service Manager&nbsp; for Horsham office.</li>
<li>Wellness Team comprising of Nurses and Social Workers</li>
</ul>
PRINCIPAL ACCOUNTABILITIES:
The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.
<ul>
<li>Direct and coordinate the overall operations to ensure highest Client Satisfaction. This will include but not limited to:
<ul>
<li>Soliciting client feedbacks proactively and ensuring highest customer service by Managing Client Care Management&nbsp; and Wellness team;&nbsp;</li>
<li>Solicit Caregiver feedbacks and ensuring highest CG satisfaction possible and thus higher CG retention; </li>
<li>Be able to "roll up sleeves" to staff cases, if needed</li>
<li>Be able to create processes to avoid fire drills.</li>
</ul>
</li>
</ul>
<ul>
<li>Develop an “Well Oiled machine” for Client Care Scheduling to test Customer service standard</li>
<li>Be responsible for production and review of performance benchmarks and associated accountabilities</li>
<li>Collaborate with Marketing and Inside Sales at Senior Level </li>
<li>Cover once every two to 3 weeks as “Management On Call” to manage any escalated issues from On Call CCM’s</li>
<li>Ensure regulatory standards and compliance.</li>
<li>Work toward high-quality decisions and overall organizational goals. </li>
<li>Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.</li>
<li>Perform duties as deemed appropriate by the CEO.</li>
</ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED:
<ul>
<li>Bachelor’s degree&nbsp;</li>
<li>Ten years of experience in positions of increasing responsibility, preferably in high paced customer service areas such as Client Servicing call centers, Hospitals or Private Duty Home Care; work in logistics and/or operations will be considered as well. Senior Project Managers with Customer service experience will be apt for this role as well.</li>
</ul>
<ul>
<li>Must Have "Can Do" attitude and willingness to go extra mile to help clients, caregivers and the Company</li>
<li>MUST have People, Process and Organization management experiences</li>
<li>Must be sociable and amicable in approach</li>
<li>Demonstrate proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook) applications, scheduling systems and other health care industry related software.&nbsp; </li>
<li>Excellent conceptual thinking skills with the ability to analyze complex issues sensitive in nature.&nbsp; Excel in conflict resolution and implement the solutions.</li>
<li>Ability to listen and communicate clearly, fluently, diplomatically orally and in writing.</li>
<li>Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.</li>
<li>Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.</li>
<li>Ability to generate goodwill for the Agency with clients, their family members and other referral sources. Demonstrate a strong commitment to client service excellence.</li>
<li>Possess and maintain good physical and mental health, including current TB testing.</li>
<li>Must be flexible to respond to “evolving client situations” in a 24X7 framework</li>
<li>Ability to lawfully work in the U.S.</li>
</ul>
ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.
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ajmmtT1OzW

Dynamic Client Services Director

<h3>Job Description</h3>
Job Description
About Us
Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them. 
We are hiring a Director, Client Services in our New York City office.
About the Role:
We're looking for a people leader who can lead and inspire a team of Digital Strategy Managers and Associates. The team you will lead is responsible for driving complex digital marketing campaigns from strategy through execution and managing high-profile stakeholders in partnership with Sales. You'll lead the team in New York City at our HQ and report to the VP of Client Services. 
The team manages clients at the intersection of corporate reputation, public affairs, and B2B marketing, leading strategic digital advertising efforts for some of the country's most influential organizations—including Fortune 500 companies, agencies, trade associations, and advocacy groups.
In this role, you'll provide support, coaching, and structure to your team, helping them navigate fast-moving client use cases, and you will instill operational rigor and effectiveness. This role will not manage clients directly (though you will participate in some client calls and meetings in support of your team); rather, you'll manage a team of strategists who own the day-to-day client management responsibilities.
You'll collaborate internally and externally with a skilled team of media planners, analysts, and strategists who deliver digital programs that are tightly aligned to client objectives and grounded in performance data. 
What You'll Do:
<ul>
<li>Help us grow and scale a middle management layer for our CS org.</li>
<li>Manage and oversee a team of direct reports. The team does the following: </li>
<ul>
<li>Partners closely with sales to drive commercial outcomes, supporting the deal cycle by aligning customer success strategy with sales.</li>
<li>Owns the day-to-day management of client relationships across client accounts, proactively anticipating client needs. </li>
<li>Manages digital strategy execution from start to finish—developing campaign plans, overseeing media buys, and ensuring timely, high-quality delivery.</li>
<li>Translates client goals into smart, scalable digital paid media strategies across platforms including LinkedIn, Meta, Google, DSP and programmatic channels.</li>
<li>Leads or co-leads the creation and presentation of actionable campaign reporting and recommendations tailored to executive client audiences.</li>
<li>Collaborates with internal teams and external partners to ensure smooth campaign implementation to optimize client success.</li>
</ul>
<li>Hire, onboard, and train your team of up to 7 direct reports, with involvement in our enablement and certification program where applicable.</li>
<li>Meet regularly with team members 1:1, provide ongoing coaching, and conduct performance management (including formalized biannual reviews); keep records up-to-date across internal platforms.</li>
<li>Cross-functionally collaborate with Sales, Operations, Media, Product and other internal teams to improve processes, share feedback, and streamline ways of working on behalf of the CS function.</li>
</ul>
Experiences and Capabilities You Bring:
<ul>
<li>8+ years of digital advertising experience, preferably at an agency, DSP or vendor within the adtech ecosystem, with proven client-facing experience.</li>
<li>5+ years of people leadership and management experience within scaling organizations and high-performing teams. </li>
<li>A track record of working with senior-level stakeholders (including C-suite executives) at companies, brands, and agencies within the Fortune 500 or public sector elected officials.</li>
<li>Demonstrated ability to lead teams having strategic business and digital marketing conversations with C-suite and important senior stakeholders within a client base of highly regulated industries (ie. government, non-profit, think tank, healthcare/life sciences, corporate, etc.)</li>
<li>Strong proficiency in core digital advertising platforms (Meta, LinkedIn, Google Ads, Twitter/X, TTD, Liveramp, etc.) and an understanding of how to use digital media to influence decision-makers.</li>
<li>Strong storytelling and communication skills—both written and verbal—with the ability to distill complex data into insights that drive client decision-making.</li>
<li>Experience building polished business memos, decks, and performance analyses for executive audiences.</li>
<li>Proven experience in coaching, training and performance managing where needed.</li>
<li>Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.</li>
</ul>
This is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart's New York City office Tuesday through Thursday. 
Compensation:
Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.
The base salary range for this role is between $170,000.00-190,000.00,based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.
A few facts about us:
<ul>
<li>Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD. </li>
<li>Applecart is growing quickly — over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive. </li>
<li>Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher.</li>
<li>Our investors include Bain &amp; Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board. </li>
<li>Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.</li>
</ul>

Director, Client Services

<h3>Job Description</h3>
Job Description
"CHANGE LIVES EVERYDAY"
This is our mission, why we exist, and how we have helped over 7,000+ Arizona clients lose over 150,000 pounds since opening our first location in 2014 in Mesa, AZ.
We specialize in 30 minute small group personal training sessions and nutrition coaching which helps our clients achieve amazing results. We now have eight locations throughout Mesa, Gilbert, Queen Creek, and Tempe!
Duties include but not limited to: taking &amp; making calls to potential clients, helping current clients, setting up orientations for brand new clients, taking basic client measurements, setting up client profiles in our CS systems, posting on social media, scheduling appointments for clients with the location Director &amp; helping with other miscellaneous duties! Must have a "can do" attitude, and love helping others!
Before applying, review our core values below. IF they do not align with yours, PLEASE DO NOT APPLY!
1. EMBRACE &amp; DRIVE CHANGE: EASY DOESN’T GET RESULTS OR CHANGE LIVES! In order to grow and make an impact, we will always embrace challenges and realize it is an opportunity to improve. The moments of when we want to give up, cut corners, or skimp are the biggest growing points that we will always push through. Just like we get stronger from a hard workout, we get stronger mentally from adversity.
2. EXCEED EXPECTATIONS: Mediocrity is unacceptable, the minimum is failing, average is NOT who we are. In everything we do, it is going above and beyond minimum expectations with our teams, clients, and life.
3. BE SERVANT LEADERS: Serve your team and clients by always putting their needs above your own. This means looking for ways to help your team and clients in a time of need. Being self-sacrificing to go above and beyond to put them first. Those that serve the most will be the greatest leader.
4. HUMBLE AND HUNGRY: Humility in what we do is not talking about how awesome we are or bragging about being the best. Hungry is the drive and passion to always push the boundaries to new heights in everything we do so we are the best!
5. ALWAYS GROWING: You are either going forward or moving back ward, this is no maintaining. In order to grow, we must embrace continual self development through our culture of feedback, reading, attending seminars, listening to personal growth podcasts, etc. to always be moving forward and never backward.
If you feel you would be a good fit and looking to grow with us as we continue to expand, apply below and we will be in touch.
Lastly, you can learn more about us on our Instagram @fitbody_az, our website <a href="http://www.FitBodyArizona.com" target="_blank">www.FitBodyArizona.com</a>. Tempe Fit Body Boot Camp.
Fit Body Boot Camp Arizona has been nominated four years in a row for the ASU 100 fastest growing Alumni led companies. Our leaders take a true passion in building a team of Fit Body Warriors who are passionate about changing people's lives!
Job Type: Full Time
Benefits: Free membership after 30 days, 401k match after 3 months.
Company DescriptionWe are on a mission to help Arizonians get in their best shape! And to change as many lives as we can change! 
<h3>Company Description</h3>
We are on a mission to help Arizonians get in their best shape! And to change as many lives as we can change!

Director of Client Services

<h3>Job Description</h3>
Job DescriptionDescription:
As a Managing Director of Client Services, you will be the lead technical resource and main contact for clients and sales teams. Your team will include members (reviewers and project coordinators) whose experience ranges from entry-level to 10+ years of experience. You will oversee the management of both in-house, full and part-time personnel, as well as per-project contracted individuals. Your team prepares Property Condition Assessments (PCAs), Phase I Environmental Site Assessments (ESAs), and Seismic Risk Assessments (SRAs), for a variety of clients including, lenders, real estate investment trusts (REITs), equity investors, and direct buyers/sellers. 
The Managing Director of Client Services oversees the entire project cycle, from engagement to deliverable, and ensures that compliance with applicable standards, technical quality of reports, and client scope of work are met or exceeded. This position requires effective communication skills, both written and verbal. The success of this position is dependent on the ability of the Managing Director to articulate highly technical concepts and recommendations to a largely non-technical audience. 
 Roles and Responsibilities: 
<ul>
<li>Provide bids for services to clients and sales teams as needed. Ensure engagement letters are properly prepared and projects are properly entered into the BBG project tracking system; </li>
<li>Effectively communicate project expectations (i.e. Client-specific SOW, templates) to team members (Project Managers and contract assessors) in a timely and clear fashion throughout the course of the project. Delegate tasks and responsibilities to appropriate team members as needed. Oversee all site visit setups and client/site contact communications; </li>
<li>Provide reasonable recommendations and solutions to clients, while understanding the deliverable’s potential impact on the transaction process;</li>
<li>Identify and resolve issues with team members and clients; </li>
<li>Deliver appropriate progress reports (verbally or e-mail), recommendations to the client and sales teams;</li>
<li>Perform a final “last look”, to ensure quality and client readiness of all portions of reports, including text and appendices;</li>
<li>Manage client follow-up, questions, and concerns;</li>
<li>Provide feedback on reports to Sr. Project Managers, Project Managers, and contract assessors as needed. </li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree in Architecture, Engineering, Construction Management, Environmental Science, Biological Science, or related field. </li>
<li>10+ years of commercial real estate due diligence experience, preferably in varying roles including field assessor and reviewer; </li>
<li>General understanding of building systems including site work, structural systems, building envelope, and MEP; </li>
<li>General understanding of industry-standard environmental concerns, including dry cleaners, vapor concerns, and sites with known or potential releases; </li>
<li>Excellent time management and organizational skills to?simultaneously manage deliverables for several ongoing assignments; </li>
<li>Ability to multitask priorities in a fast-paced environment; </li>
<li>Ability to manage individual team members and contractors; </li>
<li>Ability to manage the completion of projects on time and within budget.</li>
<li>This position requires candidates to be eligible to work in the United States without current or future sponsorship. </li>
</ul>
Preferred Skills
<ul>
<li>Passion for being detail-oriented and highly organized.</li>
<li>Proficiency in Word, Excel, and Outlook, and online platforms including Quire and Quickbase.</li>
<li>Excellent verbal and written communication.</li>
</ul>
 
BBG is the leading, independent valuation and environmental and property condition assessment services firm in the United States. BBG has more than 45+offices across the US and provides commercial valuation and assessment services with a deep understanding of real-estate finance, from acquisition to disposition. BBG provides equal employment opportunities. Discrimination of any type will not be tolerated. BBG is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.

Managing Director- Client Services

<h3>Job Description</h3>
Job DescriptionLocation: Bedford, Ma; Hybrid; Remote in AL, FL, GA, MA, MI, MO, NC, NH, OH, OK, TN, TX, WI, WV This Role: The Director of Client Services is the contact for assigned LogixHealth clients after an implementation has been completed. The Director will be responsible for ensuring client satisfaction, serving as the client advocate within LogixHealth, and executing a highly effective and responsive issue resolution and communication process. The Director is also responsible for creating and managing the Manager Onboarding process. Key Responsibilities:
<ul>
<li>Manage book of clients, with varying service lines and individual client needs</li>
<li>Run regular and ad-hoc meetings with clients</li>
<li>Create client deliverables, including ad hoc reports and other summarizations</li>
<li>Learn client preferences and proactively anticipate future needs</li>
<li>Monitor services provided for client, including daily performance and financials</li>
<li>Troubleshoot client issues using root cause analyses</li>
<li>Analyze data reports, dashboards, and other key metrics related to client</li>
<li>Collaborate with internal departments to ensure open communication and effective service delivery</li>
<li>Proactively anticipate upcoming concerns/events in a client’s lifecycle and work with assigned clients to prevent/mitigate potential issues</li>
<li>Serve as a point of escalation for the Client Service team</li>
<li>Develop and maintain an understanding of best practices to use in coaching our clients to success</li>
<li>Ability to apply common sense understanding to carry out instructions</li>
<li>Uphold company mission, vision and values</li>
<li>Ensure compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment</li>
<li>Comply with all State and Federal Laws regarding an effective Compliance Program inclusive of HIPAA Privacy and Security
<ul>
<li>Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position</li>
<li>Ensure departmental managers and employees follow the Code of Conduct, compliance policies and procedures</li>
<li>Administer the appropriate sanction when an employee violates a compliance policy or procedure</li>
</ul>
</li>
<li>Develop and provide initial and ongoing training of Client Service team in conjunction with team leaders.</li>
<li>Monitor regulatory and industry updates in conjunction with other LogixHealth leaders for proactive incorporation and informational dissemination by Client Service team</li>
</ul>
Qualifications: To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties. Required:
<ul>
<li>Bachelor’s degree or equivalent combination of education and experience require</li>
<li>Five years related experience in the healthcare industry in a client facing role required</li>
</ul>
<ul>
<li>Intermediate to advanced Excel skills, including pivot tables, advanced formulas, graphs, etc.</li>
<li>Ability to create clean, consistent client-facing deliverables in Word, aligning with company formatting and branding standards</li>
<li>Ability to create internal and external PowerPoint presentations, aligning with company formatting and branding standards</li>
<li>Must possess management-level skills related to problem solving, prioritization, and organization</li>
<li>Must possess data analysis, including financial trending, especially aggregate data interpretation</li>
<li>Ability to communicate effectively verbally and in writing with clients, management and employees, including physicians, medical directors, practice managers, and C-suite executives</li>
<li>Ability to effectively run meetings by confidently communicating information, listening and learning from client needs, creating agendas and post-meeting minutes</li>
<li>Ability to learn and communicate complex healthcare industry related topics for clients</li>
<li>Must possess a high attention to detail to QA client deliverables, data, and communications</li>
<li>Ability to support, train, and motivate team members</li>
<li>Ability to prioritize and manage multiple deadlines while maintaining flexibility</li>
<li>Ability to organize information with a strong attention to detail</li>
<li>Ability to multi-task and remain calm in a stressful fast paced environment</li>
<li>Proven ability to identify problems, propose solutions and follow through on those solutions</li>
<li>Ability to build and maintain customer relationships</li>
<li>Ability to be flexible and possess a positive attitude while viewing problems as an opportunity for improvement</li>
</ul>
Preferred:
<ul>
<li>Hospital, CMS and/or healthcare insurance knowledge is preferred</li>
</ul>
 Benefits at LogixHealth: We offer a comprehensive benefits package including health, dental and vision, 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events. About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation’s leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we’re committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website <a href="https://www.logixhealth.com/" target="_blank">https://www.logixhealth.com/</a>. &nbsp;
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UKiwOhL9oz

<h3>Job Description</h3>
Job Description
Title: Director, Client Accounting Services (CAS) 
Department: Client Accounting Services (CAS) 
Supervises: Senior Managers and below
Role Type: Full-time
Location: New York, NY (Hybrid)
ABOUT THE COMPANY:
Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring.
Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.
ABOUT THE POSITION:
We are looking for a growth-oriented and strategic Director to expand our Client Accounting Services (CAS) practice. This role will focus on both business development and client service delivery. The ideal candidate has a history of building client relationships, growing a book of business, and overseeing high-quality accounting services for a diverse portfolio of clients.
RESPONSIBILITIES:
<ul>
<li>Identify, pursue, and secure new CAS client opportunities through networking, referrals, and strategic outreach.</li>
<li>Develop tailored proposals, pricing models, and engagement scopes to win new business.</li>
<li>Build and maintain a strong personal and professional brand within the market and community.</li>
<li>Partner with marketing and leadership to execute go-to-market strategies and grow the CAS practice.</li>
<li>Drive client retention and expansion by identifying cross-sell opportunities and ensuring exceptional client service.</li>
<li>Serve as the strategic lead and relationship manager for a portfolio of key clients, acting as a trusted advisor.</li>
<li>Provide high-level financial guidance, including budgeting, forecasting, KPI development, and financial analysis.</li>
<li>Oversee delivery of monthly close, financial reporting, cash flow management, and compliance for client accounts.</li>
<li>Ensure timely, accurate, and value-added reporting and insights for all client deliverables.</li>
<li>Lead and mentor a growing team of accounting professionals, including managers, seniors, and staff.</li>
<li>Implement efficient and scalable workflows, leveraging cloud-based technology and automation.</li>
<li>Maintain quality control over deliverables and ensure compliance with applicable accounting standards.</li>
<li>Contribute to overall firm leadership, including internal initiatives, training, and process improvements.</li>
</ul>
QUALIFICATIONS:
Education:
<ul>
<li>Bachelor's degree (BA/BS) in Accounting, Finance, or a related field.</li>
<li>CPA highly preferred. </li>
</ul>
Experience:
<ul>
<li>10+ years of progressive accounting experience, including leadership in public accounting and/or outsourced accounting services.</li>
<li>Proven ability to generate new business, grow client accounts, and build long-term relationships.</li>
<li>Strong financial acumen and advisory experience with small to mid-sized businesses.</li>
<li>Proficiency with cloud-based accounting platforms (e.g., QuickBooks Online, NetSuite, Bill.com, Expensify, etc.).</li>
<li>Entrepreneurial mindset with excellent communication, negotiation, and presentation skills.</li>
<li>Strong leadership presence and ability to mentor and grow a dynamic team.</li>
</ul>
Compensation:
<ul>
<li>Competitive compensation in the range of $150,000 to $220,000 based on the individual's experience level. </li>
</ul>
Anchin provides comprehensive benefits, which you can view here. 
Attributes:
<ul>
<li>Accountability: Follows through on commitments, even requiring some personal sacrifice, promotes a sense of urgency.</li>
<li>Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively, responds to requests in a timely and professional manner.</li>
<li>Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally, builds effective working relationships and interacts courteously.</li>
<li>Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks.</li>
<li>Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity.</li>
<li>Action Oriented: Proactively seeks out new and challenging work.</li>
<li>Trustworthiness: Keeps confidences and develops a reputation for being honest and ethical.</li>
</ul>
Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at <a href="mailto:recruit@anchin.com" target="_blank">recruit@anchin.com</a>

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