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Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: 
<ul>
<li>Department: Customer Service </li>
<li>Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) </li>
<li>Work Arrangement: Full Office </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>80% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Maintains departmental productivity and quality standards.</li>
<li>Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction.</li>
<li>Serves as a resource for other team members. </li>
</ul>
</li>
<li>15% - Administrative Support
<ul>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.</li>
<li>Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.</li>
<li>Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.</li>
<li>Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery.</li>
<li>Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. </li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Typing speed of 35 words per minute (WPM) required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>6 months of Medi-Cal/Medicaid or health services experience.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6337909&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6337909" target="_blank">https://jobs.caloptima.org/jobs/customer-service-representative-505-city-parkway-west-california-united-states-7d5bf04b-390c-46e1-91cb-12f6a1dd6e9a</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-fa21bddb4c4a0240925cf86da2f60f27

Customer Service Representative

Supervisor Information Technology Services (Infrastructure) CalOptima CalOptima Health is seeking a highly motivated Supervisor Information Technology Services (Infrastructure) to join our team. The Supervisor Information Technology Services will assist the manager with overseeing technical assistance regarding hardware/software related requests through Information Technology Service Management (ITSM) elements such as incident management and request fulfillment. The incumbent will also assist with all requests for computer audits, disaster recovery planning and execution of such plans. The incumbent will assist management either directly or through the efforts provided by direct reports, which consist of assigned technical and operational personnel in the Information Technology (IT) group. The incumbent will provide oversight of assigned staff members in the day-to-day operations of the computer infrastructure and operations center units and will monitor and administer reviews for their staff. The incumbent will ensure that all policies and procedures of the organization and IT department are followed and executed in a professional manner. Position Information: 
<ul>
<li>Department: ITS- Infrastructure </li>
<li>Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) </li>
<li>Work Arrangement: Full Office **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Supervisory
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Responds to, updates and completes tickets generated by the Service Desk Ticket system and assigns them to other areas of the IT group accordingly.</li>
<li>Operates an efficient and trouble-free IT infrastructure environment in support of the company's day-to-day business operations.</li>
<li>Assists in recruitment, develops, mentors, supervises and appraises subordinates to provide an efficient and effective operation. Prepares and administers performance evaluations and recommends salary adjustments for staff when appropriate.</li>
<li>Supervises the daily activities of assigned staff to ensure timely and effective reporting, tracking, follow-up and communication of status to management and end-users. Develops and maintains subordinate team's work schedule to achieve optimal coverage and productivity. Performs daily time management and authorization for staff.</li>
<li>Ensures the physical safety of staff in the event of an emergency on premise and at remote sites.</li>
<li>Evaluates and recommends new technologies in desktop, mobility, server, network and storage technology to support business needs.</li>
<li>Collaborates with the team in creating new knowledge articles and updating and migrating existing knowledge articles to the ServiceNow Knowledge Base.</li>
<li>Monitors the Automatic Call Distribution (ACD) queue and ensure timely responses and resolutions within Service Level Agreements (SLAs) </li>
</ul>
</li>
<li>5% - Service Desk Support
<ul>
<li>Ensures that on-boarding tickets have been completed prior to the start date of a new hire, all equipment has been set up and tested and requested folder permissions granted.</li>
<li>Ensures that off-boarding tasks are completed timely, including the retrieval of assets and removal of credentials.</li>
<li>Advises and recommends improvements in organizational, operational, procedural and workflow plans.</li>
<li>Plays a key role in internal Outage processes, assigning tickets and promoting to Problems when necessary and assists in coordinating teams to troubleshoot to resolution.</li>
<li>Participates with on-call support for any production processing and/or infrastructure issues supported by the IT group.</li>
<li>Assists in managing the operation of a data center and its related infrastructure components, including coordinating the monitoring activities for data center server, storage and network communications.</li>
<li>Monitors communications on incident status to end-users and management and participates in more complex IT problem solving and advanced project work.</li>
<li>Aids in asset management and e-waste of IT infrastructure hardware.</li>
<li>Monitors and assigns tickets ensuring they are promptly distributed to the appropriate team members based on priority, complexity and skill set.</li>
<li>Provide and communicate daily and weekly ServiceNow metrics.</li>
<li>Assists with monthly server patching using Tanium. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, computer science or related field PLUS 3 years of senior level desktop, server, storage, network or telephony communications support experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of progressive experience in Microsoft Office 365, Windows PC systems, Active Directory, and/or Microsoft SharePoint Online required. </li>
<li>Experience deploying, troubleshooting and managing Windows 10/11 and macOS/iOS devices in a corporate environment required. </li>
</ul>
 Preferred Qualifications: 
<ul>
<li>ITSM/ Information Technology Infrastructure Library (ITIL) certifications related to the provisioning of services. </li>
<li>CompTIA Security+, CompTIA A+ or HDI Support Center Analyst (SCA) certification. </li>
<li>Microsoft Windows certification. </li>
<li>Apple Certified Support Professional (ACSP), Microsoft Office Specialist (MOS) or equivalent experience. </li>
<li>2 years of supervisory experience or entry level leadership role, scheduling, delegating tasks and assigning resources. </li>
<li>Experience using IT service management solutions. </li>
<li>Government and/or health care experience with general understanding of Protected Health Information (PHI) and Personally Identifiable Information (PII).</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6296758&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6296758" target="_blank">https://jobs.caloptima.org/jobs/supervisor-information-technology-services-infrastructure-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-acefa7cc4dc431458ce3f79fb4eba29e

Supervisor Information Technology Services (Infrastructure)

Starting Wage $19.75 with a wage increase every 6 months with a maximum of $25.75 at 48 months. I.General Summary: Under general supervision, oversees the shipping and receiving warehouse operations during the designated shift which includes shipping, receiving, inventory control, and product delivery to manufacturing plus daily job assignments. Directs Team Members in assigned manufacturing area in the execution of the group's responsibilities. Manages group (manufacturing line, cells, or area) as an operational unit and responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards and methods, and quality standards for safety, product quality, customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale. II. Essential Job Functions: 
<li>Function as a first-line leader over team members.</li>
<li>Participate in a manufacturing system and team environment on safety, quality, productivity and cost improvement projects.</li>
<li>Follow, understand, and support assigned team members to follow all standard work procedures associated with each task and all company policies, as trained, according to the training plan.</li>
<li>Support assigned team members to meet production control requirements and complete all production control information sheets within required timeframe.</li>
<li>Develop and maintains positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony.</li>
<li>Provide direction and motivation to team members emphasizing safety, quality, efficiency, productivity, cost reduction, and morale.</li>
<li>Stop, call, &amp; wait for all abnormal conditions according to TBA protocol, and respond to assigned team members to support any Stop, call, wait from them.</li>
 B. Responsible for leading and maintaining the assigned area, accomplishing department hoshin goals, and keeping on task with targets and implementation schedule. 1. Utilize Toyota Production System (TPS) techniques to standardize current/new processes and methods, reduce process variation, identify waste, and methodically eliminate waste. 2. Direct the work of Team Members by assigning/re-assigning work and analyze production requirements based on current work situation and production schedules. 3. Direct floor activities through consistent application of Toyota Boshoku Business Practices (TBBP) to ensure all aspects of manufacturing are effective and correct sub-standard situations. 4. Perform the essential job functions of team members as necessary to maintain efficient, stable, and continuous operations. C. Utilize knowledge and skills to maintain the highest level of quality and efficiency possible. 1. Monitor the flow of parts, materials, productivity, and quality including kanbans and inventory levels; take corrective action as needed. 2. Ensure quality goals and standards are met and know how to use the quality feedback loops and systems and escalation procedures. Confirm that team members use the quality systems correctly. 3. Support investigations and containment activities. 4. Troubleshoot daily quality, safety, production, and production control issues. 5. Be proactive in predicting abnormalities and finding innovative solutions to correct. 6. Communicate concisely with GL on any issues. D. Lead continuous improvement activity for assigned area. 1. Participate in the setting of Key Performance Indicator (KPI) targets including safety, quality, operational availability, PEFF, scrap, etc. as a method of continuous improvement. 2. Initiate and support continuous improvement activities. 3. Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects. 4. Support the implementation of team members' ideas and suggestions and management directed initiatives. 
<li>Maintain a safe working environment for all team members.</li>
<li>Maintain daily 5S, as a component of TPS, in the work area and with assigned equipment, and ensure assigned team members do the same.</li>
 2. Ensure compliance with safety regulations, Personal Protective Equipment (PPE) requirements, and company safety policies and procedures. 3. Lead, perform, and/or participate in ergonomic exercises, 5S housekeeping, accident investigation, and safety audits and related activities. 4. Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security. 5. Monitor safety and health of team members to ensure their well-being. F. Train and coach team members to maintain productivity and quality standards, in TS19649, ISO 14001, environmental, safety, quality, job performance, setups, trouble shooting, and continuous improvement. 1. Understand and follow the TB Way philosophy, as trained according to the training plan, and adhere to the philosophy within a team-oriented environment, and train, communicate, and support assigned team members regarding the same. 
<li>Expected to be completely versed in his/her area and should be able to adequately instruct anyone to perform these duties.</li>
<li>Ensure overtime coverage, when required, is communicated timely and that team members understand their assignments. Assist GL to ensure overtime needs are covered and associated policy is consistently applied.</li>
<li>Work beyond the regular schedule, which could include daily and weekend overtime, as required to meet the Just-In-Time demands of the plant.</li>
<li>Other duties as assigned.</li>
 III.Minimum Qualifications/Requirements: Education: • High School Diploma or GED. Experience: • Minimum three (3) years of experience in manufacturing required. • Minimum one (1) year of production control or logistics experience required. • Previous leadership or supervisory experience preferred. • Automotive industry experience preferred. • Working knowledge and experience with TPS and Production Efficiency (PEFF) system preferred. Personal/Technical Skills: • Good communication skills. • Ability to obtain and maintain certification in Forklift/Material Handling operation and Hazardous Waste handling. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Basic math and analytical skills. • Ability to effectively facilitate problem solving and resolution. • Ability work with a dynamic team and demanding customer(s). • Ability to work in a fast-paced, multicultural work environment. • Ability to work with multiple departments and prioritize activities. • Ability to plan, supervise, and perform functions of assigned areas. • Ability to maintain on call flexibility to control abnormal conditions. • Ability to be flexible in a constantly changing production environment. • Ability to adapt available skills and equipment to respond to unforeseen demands and/or problems. • Ability to implement plans to control and maintain safety, quality, 5S, cost, and efficiency for assigned areas. • Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines. • Ability to teach team leaders and team members in basic fundamental skills and facilitate Job Instruction Training (JIT). • Strong attention to detail. • Ability to consistently show and maintain professionalism. • Highly motivated, ambitious self-starter. • Ability to communicate and work well with all levels of the organization, and with multiple departments. Language Skills: • Strong verbal and written communication skills in English. Computer/Software: a.Basic computer skills, including the use of Microsoft Excel (creating and completing charts/tables). b.Basic Microsoft Office skills preferred. IV.Work Environment/Conditions: Plant: Various types of manufacturing environments. • Standard automotive plant environment with high decibel noise levels, flashing lights, and alarms/notification systems. • PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas. Personal attire standards may apply. • Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc. Travel: Minimal V.Physical Demands: While performing the duties of this job, the team member is required to talk, hear, and see (with visual acuity). Performance requires mental alertness and sustained attention to needs of the department in terms of workflow, efficiency of operation, machine adjustment, and team member output. Performance requires physical ability to inspect, adjust, and operate equipment. The team member must be capable of walking, sitting, and standing for extended periods of time throughout plant. Occasionally climbing, stooping, or bending on, under, or near tooling and equipment. May be occasionally required to reach, grasp, and manipulate parts, materials, or equipment. May be occasionally required to lift up to 30-50 pounds (with or without assistance). Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

Production Control Team Lead - Nights

I. I. General Summary Responsible for overall control of safety and health for all plant aspects including, but not limited to, OSHA and state related safety compliance, team member health and wellness, and workers' compensation. Coordinates the planning, organizing, scheduling and implementation of safety policies, programs, and procedures within plant including a safety audit/inspection system. Monitors site condition, practices, and procedures for compliance with health and safety requirements. Selects and implements corrective action and follow-up to ensure proper action has been taken. II. Essential Job Functions: A. Assist management in appropriate loss control and accident prevention measures to comply with TBA and plant mission and objectives. B. Ensure plant compliance with current OSHA and other federal, state, and local agency laws and regulations as they pertain to safety and environmental issues. 1. Act as plant liaison with governmental agencies and serves as the plant representative in case of injuries, inspections, etc. to correct deficiencies and minimize impact on the plant. 2. Act as plant liaison with insurance carriers, third party administrators, parent companies, and professional safety and health providers for audits, training, hygiene sampling, etc. 3. Attend necessary seminars and training to maintain and update skills in industrial safety and federal and state occupational safety and health laws and regulations. C. Develop, implement, and manage safety policies, programs, and procedures that will reduce frequency and severity of personal injuries and illnesses. 1. Develop and implement safety policies and procedures based on program needs, laws and regulations, and TBA/TBJ standards. 2. Assist Group Leaders with the evaluation of safety problems and team members' safety recommendations and complaints. Recommend corrective measures accordingly. 3. Perform periodic safety and compliance audits including identifying and promptly informing management of compliance issues, safety risks, and improvement opportunities. 4. Perform accident investigations and implements countermeasures to prevent reoccurrence. Investigate incidents and unsafe working conditions, compiling statistical data and providing remedial actions to achieve effective accident and loss prevention. 5. Conduct risk assessments related to new equipment introductions and jobs performed (Job Hazard Analysis) including ergonomic evaluations and essential job function investigations to identify and recommend appropriate risk mitigation measures and standards for injury/illness prevention. 6. Coordinate all aspects of industrial hygiene programs by establishing baselines and developing systems that reduce workplace exposures. 7. Administer lockout/tagout, electrical safety, overhead crane safety, hearing protection, respiratory protection, hazard communication, hazardous waste operations (HAZWOPER), blood borne pathogens, emergency response, etc. programs. 8. Influence behavior and inspire commitment on the part of all team members in complying with safety standards and maintaining a safe work environment. D. Serve as plant safety and health coordinator. 1. Serve as principle source of information on safety and health of team members. 2. Coordinate Safety Committee and risk assessment activities. 3. Serve as Workers' Compensation administrator, process claims, and conduct related activities. 4. Maintain protocols with workers' compensation carrier regarding team member appointments, diagnosis, litigation, and injury investigation. 5. Correspond with workers' compensation attorney regarding litigations. 6. Coordinate post accident / injury care of team members. 7. Maintain required paperwork, records, and documentation related to accidents, injuries, and illnesses to comply with OSHA, state, and TBA standards. 8. Maintain safety and first aid supplies. 9. Develop and implement behavior based safety programs and recognition and incentives. 10. Maintains up-to-date information and regulatory postings on bulletin boards throughout the plant. E. Develop and deliver training and coaching for team members, contractors, and others on safety, security, and environmental issues to ensure skills competence, understanding of policies and procedures, and to maintain compliance with corporate, federal, state, and local regulations, directives, standards, policies, and procedures. 1. Develop and deliver safety, health, and environmental orientation to new hires, contractors, and others as required. 2. Conduct annual compliance training. 3. Conduct CPR/AED, first aid, and blood borne pathogen training as required. 4. Create and maintain the Safety Dojo. F. Lead and perform security and disaster protection activities. 1. Create appropriate safety standards, conduct tests/audits of system, coordinate fire/tornado drills, communicate risks/problem areas to management, and implement countermeasures. 2. Administer the fire protection program and system engineering to ensure compliance with fire safety and life safety regulations of local, state and federal jurisdictions. 3. Act as primary technical liaison with companies installing, testing, maintaining, and servicing fire alarm, fire extinguishing, and firefighting systems and equipment. 4. Perform in various roles on emergency response teams including first responder, technician, safety officer, and incident commander. G. Administer the construction safety and security programs for modifications and expansion projects and processes through coordination with TBA Production Engineering and their suppliers and contractors. Includes conducting equipment safety reviews in buy-off procedure. H. Conduct periodic inspections of plant machinery, equipment, and working conditions to ensure conformance to appropriate safety and health standards and regulations. I. Maintain accurate daily, weekly and monthly safety and health metrics reporting to onsite management teams and corporate based reporting systems. J. Lead and manage all ISO14001 and related environmental activities. III. Minimum Qualifications/Requirements: Education: • Bachelor's Degree in Safety, Environmental Science, Industrial Hygiene, Engineering or related field required, or an equivalent combination of education and experience. • Certification as Occupational Safety and Health Technician (OSHTEC), Associate Safety Professional (ASP), Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH). Experience: • Minimum of 4 years diversified experience in safety, loss prevention, emergency response management, consulting, supervision, and administration in a manufacturing environment required (preferably automotive). • Experienced in emergency response and be able to maintain current First Aid and CPR certificates. • Previous exposure to a multicultural office environment preferred. • Toyota Tier 1 or other OEM Tier 1 automotive parts production experience is a plus. Personal/Technical Skills: • Must have a basic knowledge of regulatory requirements including federal and state safety and health laws (e.g., OSHA, EPA, DOT, EPA Risk Management Plans, and Industrial Hygiene). • Must have an understanding of ergonomic principles and company safety procedures, regulations and requirements. • Basic math skills. • Strong leadership qualities. • Excellent problem solving skills. • Effective time management skills. • Strong customer service orientation. • Strong organization and planning skills. • Ability to adopt a self-directed work style. • Hands-on, self-starter with a strong work ethic. • Ability to compile effective and concise visual reports. • Ability to train and transfer knowledge to plant personnel. • Must have demonstrated ability to prioritize and multi-task. • Good collaboration, interpersonal, and communication skills. • Ability to work in a fast-paced, multicultural team environment. • Develop team member relations centered on trust and teamwork. • Ability to work with multiple departments and prioritize activities. • Ability to maintain on call flexibility to control abnormal conditions. • Excellent project skills and ability to coordinate multiple projects and programs. • Ability to maintain confidentiality in matters involving security and/or personnel issues. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Ability to clearly communicate and work well with TBA corporate and plant team members at all levels. • Demonstrate a personality that works in cooperation with other departments towards building a sense of company teamwork. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. • Japanese, Spanish, and/or Portuguese would be helpful. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Outlook, Internet, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: Must be able to travel 0-40% of the time. V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time (e.g., during safety audits) and may be occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

EHS Specialist

Hourly Rate Start - $19.75 with a shift premium of $1.50. Wage increase every six months that tops out at $25.75 after 48 months. I. General Summary: Under general supervision, oversees the quality control operations during the designated shift which includes maintaining the overall plant quality system plus daily job assignments. Directs Team Members in assigned manufacturing area in the execution of the group's responsibilities. Manages group as an operational unit and responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards and methods, and quality standards for safety, product quality, customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale. II. Essential Job Functions: General A. Function as a first-line leader over team members. 1. Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism. 2. Understand, execute, and ensure consistent compliance with all company rules, policies, and practices, and takes appropriate corrective action when warranted, in accordance with the terms of the Team Member Handbook. 3. Develop and maintains positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony. 4. Provide direction and motivation to team members emphasizing safety, quality, efficiency, productivity, cost reduction, and morale. B. Responsible for leading and maintaining the assigned area, accomplishing department hoshin goals, and keeping on task with targets and implementation schedule. 1. Utilize Toyota Production System (TPS) techniques to standardize current/new processes and methods, reduce process variation, identify waste, and methodically eliminate waste. 2. Develop standardized work procedures by designing and/or documenting the best work sequence for each process. 3. Direct the work of Team Members by assigning/re-assigning work and analyze production requirements based on current work situation and production schedules. 4. Direct floor activities through consistent application of Toyota Boshoku Business Practices (TBBP) to ensure all aspects of manufacturing are effective and correct sub-standard situations. 5. Perform the essential job functions of team members as necessary to maintain efficient, stable, and continuous operations. C. Utilize knowledge and skills to maintain the highest level of quality and efficiency possible. 1. Ensure quality goals and standards are met and know how to use the quality feedback loops and systems and escalation procedures. Confirm that team members use the quality systems correctly. 2. Initiate investigation and containment activities. 3. Troubleshoot daily quality, safety, and production issues. 4. Be proactive in predicting abnormalities and finding innovative solutions to correct. D. Lead continuous improvement activity for assigned area. 1. Participate in the setting of Key Performance Indicator (KPI) targets including safety, quality, scrap, etc. as a method of continuous improvement. 2. Maintain, monitor, and update department and KPI board and graphs, daily, and initiate continuous improvement activities. 3. Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects. 4. Lead the implementation of team members' ideas and suggestions and management directed initiatives. E. Maintain a safe working environment for all team members. 1. Ensure compliance with safety regulations, Personal Protective Equipment (PPE) requirements, and company safety policies and procedures. 2. Lead, perform, and/or participate in ergonomic exercises, 5S housekeeping, accident investigation, and safety audits and related activities. 3. Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security. 4. Monitor safety and health of team members to ensure their well-being. F. Train and coach team members to maintain productivity and quality standards, in TS19649, ISO 14001, environmental, safety, quality, job performance, setups, trouble shooting, and continuous improvement. 1. Orientate and oversee all training of team members and assign experienced and/or certified trainers to perform new team member training and cross training as needed. 2. Maintain, plan, and prepare department instruction manuals. G. Collect, record, and analyze information while maintaining documentation regarding the activities in the assigned area as defined by company policy, procedure, or practice. 1. Maintain specified records, files and logs of department/shift activities such as production, production problems, parts shortages, scrap, quality, maintenance, etc. (manual and computer) as required. Perform other various administrative duties. 2. Monitor and maintain team member time, attendance, and training records. H. Communicate frequently with internal contacts on various issues. 1. Through daily communication meetings, keep team members informed on issues relevant to them and encourage two-way communication. 2. Maintain daily and/or frequent communication with upstream and downstream groups/areas and support departments to ensure efficient and stable operations in a team-based environment. 3. Coordinate communications between shifts for assigned area(s). III. Minimum Qualifications/Requirements: Education: • High school diploma, GED, or equivalent required. • Associate's degree preferred; or an equivalent combination of education and experience. Experience: • Minimum three years of relevant manufacturing experience required. • Automotive industry experience preferred with parts production, quality, or production control experience a plus. • Working knowledge and experience with TPS and Production Efficiency (PEFF) system preferred. Personal/Technical Skills: • Demonstrated knowledge, skills, and abilities to perform the job functions of a leadership role. • General understanding and practical work experience with automotive quality systems and processes. • General understanding and working knowledge of inspection standards and check fixtures. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Thorough understanding of company product, trade terminology, quality management and control systems and techniques, work flow, and company policies as standards. • Basic math and analytical skills. • Ability to effectively facilitate problem solving and resolution. • Ability work with a dynamic team and demanding customer(s). • Ability to work in a fast-paced, multicultural work environment. • Ability to work with multiple departments and prioritize activities. • Ability to read instruction manuals, blue prints, and specifications. • Ability to maintain on call flexibility to control abnormal conditions. • Ability to be flexible in a constantly changing production environment. • Active listener with effective leadership, communication, and interpersonal skills. • Must be able to multi-task, handle diversity, and provide leadership through problem resolution. • Ability to communicate and work well with all levels of the organization in a team environment. • Ability to adapt available skills and equipment to respond to unforeseen demands and/or problems. • Ability to implement plans to control and maintain safety, quality, 5S, cost, and efficiency for assigned areas. • Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines. • Ability to teach team members basic fundamental skills and facilitate Job Instruction Training (JIT). Language Skills: • Strong verbal and written communication skills in English. Computer/Software: • Solid working knowledge and demonstrated experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Lotus Notes/Outlook, Internet, etc.). Training Requirements: Must be willing to successfully complete and use training for items below as required by area of assignment: • Forklift, tugger, and truck usage, and pass certification. • Cross training for leading other plant support departments. • Computer-based software, applications, and systems (e.g., Oracle, Kronos, Future 3, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Various types of manufacturing environments. • Standard automotive plant environment with moderate noise level. • PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas. Personal attire standards may apply. • Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc. Travel: Minimal V. Physical Demands: While performing the duties of this job, the team member is required to talk, hear, and see (with visual acuity). Performance requires mental alertness and sustained attention to needs of the department in terms of workflow, efficiency of operation, machine adjustment, and team member output. Performance requires physical ability to inspect, adjust, and operate equipment. The team member must be capable of walking, sitting, and standing for extended periods of time throughout plant. Occasionally climbing, stooping, or bending on, under, or near tooling and equipment. May be occasionally required to reach, grasp, and manipulate parts, materials, or equipment. May be occasionally required to lift up to 30-50 pounds (with or without assistance). Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

Quality Control Team Lead - Night

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

<h3>Job Description</h3>
Job Description
Looking for Oracle ERP Tester
Location: Columbus, OH
Duration: Long Term
Rate: DOE

Must have good HCM/HRMS &nbsp;experience and knowledge to test their systems. Systems include PeopleSoft, Oracle ERP, Workday, Lawson, SAP. Oracle Fusion QA experience is what they really want.
Skype interview is ok.&nbsp;
• What would a typical day look like in this role as far as workload? - Morning status call, regular interaction with testers and Business Analysts, focus on writing and executing test cases
Title: HR Technical Tester *****&nbsp; The focus of this position is to serve as the lead tester for integrations on a large Human Resources technology project related to time-tracking and payroll. The duration of the role is approximately 5 months from now end of November. This role will involve quickly coming up to speed with enterprise testing procedures. The resource selected will work as part of a fast-paced project team with resources located in the US and India.&nbsp; Position Qualifications / Responsibilities&nbsp; Experience with&nbsp;Oracle Fusion / HCM or similar HRMS knowledge in one or more of the following areas: Benefits, Leave &amp; Absence, Compensation, Core HR, Talent Mgmt, Payroll, Time &amp; Attendance, Time &amp; Labor, HR Integrations.&nbsp; Strong Microsoft Excel skills are required.&nbsp; Participates in functional and technical design reviews to ensure understanding of relevant business processes, technologies, and architectures.&nbsp; Creates test scenarios and test cases that are in alignment with functional requirements.&nbsp; Ensures appropriate test data is defined and available in the test environment&nbsp; Executes and statuses test cases, including proof of testing.&nbsp; Clearly documents defects, and retests fixes in a timely manner.&nbsp; Exposure to HP ALM / Quality Center, JIRA, or other test and defect management tools.&nbsp; Exposure to a standard Software Development Lifecycle methodology (Waterfall, Iterative, Agile).&nbsp; Effective oral and written communication skills with IT audiences.&nbsp; Takes pride in delivering quality work to meet the needs of the project.&nbsp; Excels at working in a collaborative project environment with cross-functional teams.&nbsp; Completes assignments on time in accordance with the priorities identified by the QA Manager.&nbsp; 3-5 years of experience in the testing&nbsp;domain&nbsp; Retail domain experience preferred&nbsp; Experience with Kronos Workforce Dimensions or Workforce Central preferred.&nbsp; Experience delivering testing services in an onshore / offshore model preferred.&nbsp; Experience in technical testing roles that utilize SQL and programming / scripting languages preferred
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Best Regards Vijay Intuites LLC 4640 Valais Ct, Ste&nbsp;101A, Johns Creek, GA 30022 Direct:&nbsp;678-679-3463&nbsp;|Fax: 855-259-0299 Email:&nbsp;<a href="mailto:vijay@intuites.com" target="_blank">vijay@intuites.com</a>&nbsp;|&nbsp; &nbsp;

Oracle ERP Tester

<h3>Job Description</h3>
Job Description
At Orion180, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products.
Orion180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth. 
Job Summary
The Business Development Representative will support the Sales Team in establishing and maintaining contact between Orion180 Insurance and the agency force for their assigned territory. This role focuses on promoting the Orion180 products, assisting in the growth of agents contracted, and training agencies on products and services. The individual will be responsible for a high volume of agency prospecting, managing inbound agent inquiries and administering the sales system.
Role and Responsibilities
To perform the job successfully, the individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully: 
<ul>
<li>Prospect and Qualify New Agency Partners: Identify and engage with new independent insurance agencies that could benefit from partnering with our company. Leverage a combination of phone outreach, email communication, and social media to generate leads.</li>
<li>Support Producers: Focus on nurturing and building relationships with independent agencies in the territory, offering support, product information, and incentives to encourage them to increase business volume.</li>
<li>Develop and Execute Outreach Campaigns: Create and execute outreach campaigns to attract new agency partners, including targeted cold calls, follow-up emails, and strategic outreach to re-engage dormant accounts.</li>
<li>Lead Generation: Generate a pipeline of new opportunities by identifying agencies that align with our company's products and services. Work closely with the Territory Sales Manager to develop strategies to convert leads into long-term partnerships.</li>
<li>Relationship Building: Establish strong, positive relationships with independent agencies, ensuring they understand the benefits of partnering with us. Serve as a resource for agents seeking answers about our products, processes, and tools.</li>
<li>Sales Support and Coordination: Collaborate with Territory Managers and other sales representatives to ensure that agency needs are met. Assist in coordinating meetings and presentations with potential agency partners.</li>
<li>CRM Management: Maintain accurate and up-to-date records of all activities in our CRM system, including tracking prospect interactions, follow-ups, and sales pipeline progress.</li>
<li>Market and Competitor Research: Stay informed about industry trends, competitor activity, and market conditions. Provide feedback to the sales team on market dynamics, pricing, and potential growth opportunities.</li>
<li>Reporting and Metrics: Regularly report on key performance indicators (KPIs), including lead generation, meetings scheduled, and opportunities converted. Assist in tracking progress toward sales goals and targets.</li>
<li>Team Collaboration: Work closely with internal teams, including marketing and operations, to ensure the delivery of materials, support, and strategic resources that facilitate successful business development.</li>
</ul>
Qualifications and Education Requirements
<ul>
<li>P&amp;C or Mortgage Industry Sales experience preferred but not required</li>
<li>Bachelor’s Degree</li>
<li>Ability to obtain 440 or 220 P&amp;C within 90 days</li>
</ul>
Skills
<ul>
<li>Excellent verbal and written communication skills with the ability to build rapport and trust with potential agency partners.</li>
<li>Strong phone presence and ability to cold call, follow-up, and close initial engagements.</li>
<li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li>
<li>Strong organizational and time-management skills to handle administrative tasks while maintaining productivity.</li>
<li>Proficient in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).</li>
</ul>
Personal Traits
<ul>
<li>Self-motivated and goal-oriented, with a drive to achieve and exceed set targets.</li>
<li>Strong networking and relationship-building skills, with the ability to engage and influence key decision-makers.</li>
<li>Positive, customer-focused attitude with a willingness to help others and contribute to the success of the team.</li>
</ul>
Physical Demands
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (&lt;25lbs), and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist or squat down to open/close cabinets, and reach for files or other standard office-type objects. 
Work Environment
The office environment is a fast paced and collaborative. An employee must be willing to work their regularly assigned work schedule, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. 
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 218-2473 or <a href="mailto:HR@orion180.com" target="_blank">HR@orion180.com</a>.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Business Development Representative - Sales

<h3>Job Description</h3>
Job DescriptionCompany Description 
KPFF, a multi-office, multi-discipline engineering firm, is committed to Excellence, Trust, Relationships, Stability, and Passion. With over 60 years of experience, we provide creative solutions for diverse projects, scales, and industries. Our 1,300 professionals in 27 offices nationwide thrive in a decentralized structure, offering abundant flexibility and numerous opportunities for professional growth. At KPFF, join a legacy of excellence where every team member has the opportunity to contribute to innovative solutions and impactful projects. To learn more about us and the projects we work on, visit our website at <a href="http://www.kpff.com" target="_blank">www.kpff.com</a>.
Job Description 
The Project Management team of KPFF is growing and looking for a Project Manager to strengthen our dynamic team in Seattle, WA. You will be working with clients, our KPFF team, and sub-consultants to manage small to medium aviation and transit projects, and aviation and transit on call contracts.&nbsp;
<ul>
<li>Manage multi-disciplinary design teams, acting as the primary driver for projects, ensuring timely progress and successful completion.</li>
<li>Lead small, medium and&nbsp;large-scale projects with multiple stakeholders and subconsultants.</li>
<li>Plan, direct, and monitor all aspects of projects from concept to detailed design, construction services, and commissioning.</li>
<li>Engage with clients, owners, and agency clients to understand their goals and ensure project alignment.</li>
<li>Support clients through the life of a project, including studies, planning, design, compliance and permitting, construction, and start-up.</li>
<li>Establish clear expectations, accountability, and a collaborative team culture to deliver successful project outcomes.</li>
<li>Oversee project financials, including contract negotiations, invoicing, accounts receivable, and profitability tracking.</li>
<li>Address and resolve any issues or challenges that arise during the project.</li>
<li>Ensure seamless coordination between engineering teams, regulatory agencies, and clients.</li>
<li>Provide construction support/administration services, including coordinating review of&nbsp;shop drawings, RFIs, and change order.</li>
<li>Serve as a strategic advisor to clients, developing and maintaining strong relationships across the region.</li>
<li>Actively seek and secure new business opportunities and develop and maintain strong client relationships to foster repeat business.</li>
<li>Identify potential risks and develop mitigation strategies.</li>
<li>Mentor early career professionals.</li>
<li>Assist other project managers on complex projects, including task management.</li>
</ul>
Our core values at KPFF are Stability, Trust, Excellence, Relationships, and Passion. We are dedicated to helping every individual grow as a professional by working closely together on challenging and exciting projects. We pride ourselves on our excellent client service, creativity, and exceptional technical skills.
Qualifications 
Minimum Qualifications:
<ul>
<li>Minimum of 7 years of structural or similar design and management experience</li>
<li>Bachelor of Science in Civil Engineering&nbsp;(BSCE),&nbsp;Bachelor of Science in Architecture&nbsp;(B.&nbsp;Arch), or Bachelor of Applied Science in Construction Management&nbsp;(BAS-CM)</li>
</ul>
Preferred Qualifications:
<ul>
<li>Professional Engineering license in the State of Washington or ability to get reciprocity</li>
<li>Strong organizational, communication, and interpersonal skills</li>
<li>Capability to work dynamically and effectively in a collaborative team environment</li>
<li>Demonstrated enthusiasm for developing project management skills</li>
<li>Passionate about providing exceptional client service</li>
<li>Self-motivated</li>
</ul>
 Additional Information 
Physical Demands:
<ul>
<li>Duties are primarily conducted in a standard office setting, requiring prolonged periods of sitting at a desk or computer table.</li>
<li>Occasionally may be required to lift objects weighing up to 15 lbs.</li>
<li>Occasionally visiting project locations and performing field inspections which may involve walking, standing, kneeling, or navigating uneven terrain.</li>
<li>Traveling to project sites or client meetings, which may involve driving or flying.</li>
</ul>
Compensation:
The base salary for this role is competitive and will be determined based on the candidate's experience, education, and skills. The expected range for a qualified candidate is $105,000 - $150,000 annually.
Additionally, we offer performance-based bonuses to recognize and reward outstanding contributions in each Reporting Center.&nbsp;During the interview process, we'll provide detailed information and address any questions you may have about the overall compensation package and benefits.
Benefits Provided by KPFF:
<ul>
<li>An excellent 401K retirement savings plan with employer contributions</li>
<li>Medical insurance</li>
<li>Dental insurance, with a no-premium option</li>
<li>Vision insurance, with a no-premium option</li>
<li>Health Savings Account (HSA) option with employer contribution</li>
<li>Medical Flexible Spending Account (FSA) option</li>
<li>Dependent care FSA option</li>
<li>Employee Assistance Program</li>
<li>Group life insurance</li>
<li>Short-term disability insurance</li>
<li>Long-term disability insurance</li>
<li>Seven paid holidays and two floating holidays</li>
<li>10 vacation days annually, which increases with years of service.</li>
<li>10 days of personal and sick time to care for yourself and family members.</li>
<li>Up to one-week (five business days) paid jury duty per year.</li>
<li>Six weeks of supplemental paid family leave</li>
<li>Travel accident insurance</li>
<li>Subsidized ORCA bus/rail pass</li>
</ul>
All your information will be kept confidential according to EEO guidelines.
#LI-Hybrid&nbsp;
#LI-BD1
KPFF Consulting Engineers participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
KPFF Consulting Engineers is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, creed, ethnicity, national origin, religion, marital status, sex/gender (including sexual orientation or gender identity), pregnancy, veteran status, citizenship status, physical or mental disability, or any other protected basis.

Project Manager, Aviation & Transit (7-10 years)

<h3>Job Description</h3>
Job DescriptionOverview
Join Allied Universal® Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.
Job Description
The Janitorial Project Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining. Build, improve and maintain relationships with client and employees: develop &amp; retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.
Jordan Creek Town Center is hiring for a Housekeeping Project Manager
Starting Salary: $61,808.24 / year with benefits including medical, dental, vision, PTO, 401k, and life insurance.
Candidates should have 2 years of housekeeping management. Excellent customer service and presentation skills are a must.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:&nbsp; Those duties necessary to meet the minimum requirements of the position.&nbsp; Other duties may be assigned:
<ul>
<li>Supervise the day to day janitorial operations of an assigned Customer Site.</li>
<li>Manage a team of janitorial staff with scheduling, payroll, and training</li>
<li>Ensure the Client Site is provided with high quality janitorial services</li>
<li>Build and maintain effective relationships with both customers and employees.</li>
<li>Handle any escalated issues or situations appropriately.</li>
<li>Assure that employee grievances are heard and resolved.</li>
<li>Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.</li>
<li>Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.</li>
<li>Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.</li>
</ul>
QUALIFICATIONS:&nbsp; To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skills, and/or experience required.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Bi-lingual Spanish/English (read, write and speak)</li>
<li>6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.</li>
<li>Excellent computer skills: Excel, Word,</li>
<li>Communications skills verbal and Written</li>
<li>Management experience</li>
<li>Ability to work a flex schedule (different on call times daily)</li>
<li>Minimum of 2 years management experience, cleaning experience. Preferred but not required.</li>
<li>Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1399210

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