<h3>Job Description</h3>

Blue Water is privately held and family-owned by father and son Jack and Todd Burbage.
Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated marketing, revenue management, and operations approach has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve. 
INTRODUCTION TO ROLE 
As a highly visible member of the property’s Leadership Team, the Assistant General Manager (AGM) serves as a key liaison for campground guests and functions as a right hand to the General Manager while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry. They will serve as a role model for Blue Water Hospitality Group’s mission, vision, and values. They will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. 
WHO WE ARE LOOKING FOR
<ul>
<li>Independent self-starter</li>
<li>Ability to operate effectively in a fast-paced, guest-focused environment</li>
<li>Competitive with a strong desire to win</li>
<li>Effectively communicates to a variety of audiences and ability to tailor communication appropriately.</li>
<li>Ability to manage multiple projects and work assignments</li>
<li>Effective use of computer software, sales tracking software or CRM tools, and social media tools
</li>
</ul>
WHAT YOU WILL WORK ON
<ul>
<li>Operational Management: </li>
</ul>
<ul>
<ul>
<li>Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services, and amenities.</li>
<li>Establish and review departmental standards, guidelines, and objectives. </li>
<li>Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction at all contact points, including pre-arrival, check-in/check-out, transportation, housekeeping, laundry, banquets, conference services, and maintenance. </li>
<li>Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels. </li>
<li>Acts as a knowledgeable resource in property operational software such as Property Management systems, reservations or booking channels, maintenance or internal communication systems, social media, and marketing tools</li>
<li>Regularly intervenes, assists, and documents guest or employee incidents</li>
<li>Maintain the integrity of the hotel’s compliance with the company’s safety and security program and ensure adherence to all company and brand policies, practices, procedures, and guidelines.</li>
</ul>
<li>People Management:
<ul>
<li>Partner with GM to create a positive work environment; Serve as a support resource for front-line staff in all departments. </li>
<li>Support all aspects of people leadership: recruitment, retention, training, coaching, and performance development. </li>
<li>Drive effective communication across all departments to ensure consistency, cohesiveness, and understanding of objectives and priorities. </li>
</ul>
</li>
<li>Sales &amp; Marketing Management:
<ul>
<li>Participates in weekly revenue management and marketing strategies</li>
<li>Regularly updates property management system regarding inventory, rates, and availability</li>
</ul>
</li>
<li>Budget Management
<ul>
<li>Regularly assists the General Manager or related resource in budget analysis, monitoring, and expense management.</li>
<li>Analyze and evaluate hotel performance by compiling occupancy and labor reports and guest satisfaction index statistics.</li>
<li>Approve and process vendor invoices, complete bank deposits, audit cash banks, and perform other accounting-related functions as necessary. </li>
</ul>
</li>
<li>Performs other duties as assigned</li>
<li>Provides regular and reliable attendance
</li>
</ul>
WHO YOU WILL WORK WITH
The Assistant General Manager reports to the General Manager. 
WHAT YOU BRING
<ul>
<li>A minimum of 2 years of previous hotel operations and leadership experience with a large staff and focus on exceptional guest service. </li>
<li>A bachelor's degree in hospitality management or another related field is preferred.</li>
<li>An appropriate combination of education and work experience to support on-the-job effectiveness </li>
</ul>
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk, and reach with hands and arms and requires the ability to lift office products and supplies to 20 pounds occasionally. Travel required 30 within the region. 
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. 
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

Assistant General Manager (Campground)

<h3>Job Description</h3>
Job Description
Position: Front Desk Associate- MARRIOTT Tribute Portfolio
Location: Clearwater, FL
Reports to: Assistant Front Office Manager
Status: Non-Exempt
Job Summary: 
Front Desk Associate is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest utilizing advanced technology to ensure an exceptional personalized service to all guests that is consistent and continually in accordance with the Tribute Portfolio standards with Marriott International. 
Essential Functions
<ul>
<li>Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues to make each experience unique using Marriott regulations and procedures</li>
<li>Assist guests to their rooms and assist with guest luggage </li>
<li>Provide room quotes and upsell to guest when possible</li>
<li>Ability to interact with guests and share hotel knowledge using personalization such as using the guest’s name</li>
<li>Responsible to know all functions to showcase the hotel to each guest</li>
<li>Maintain guest confidentiality</li>
<li>Produce room keys for all guests ensuring guest confidentiality throughout their stay and beyond</li>
<li>Maintain knowledge of hotel and brand rewards with Marriott</li>
<li>Provide local information for shopping, dining, nightlife, and recreational destinations</li>
<li>Receive, store, and deliver luggage and mail</li>
<li>Make travel arrangements for guests to include sightseeing and other tours</li>
<li>Assist with coordination between Housekeeping and Front Desk</li>
<li>Verify charges/collect payment from guests for room stays</li>
<li>Respond to guest inquiries using various Marriott programs and applications</li>
<li>Follow scheduled shifts and follow break and lunch requirements</li>
<li>Report any suspicious activity or unusual items in room</li>
<li>Report any irregular behavior from guests in public areas and or in room</li>
<li>Ability to take initiative and handle assignments with limited supervision</li>
<li>Follow all hotel policies and procedures as outlined in the team member handbook</li>
<li>Maintain cleanliness and order of work area following Marriott regulations</li>
</ul>
Hotel Performance
<ul>
<li>Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.</li>
</ul>
Qualification Standards
Education &amp; Experience
<ul>
<li>High School diploma or higher</li>
<li>Previous hospitality experience preferred</li>
<li>Excellent customer service skills</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Ability to use technology e.g. tablets, iPads </li>
</ul>

Physical Demands
<ul>
<li>Ability to sit or stand for extended periods of time</li>
<li>Ability to bend</li>
<li>Ability to lift, pull 40 lbs</li>
<li>Ability to communicate clearly</li>
<li>Corrected vision to normal range</li>
<li>Ability to work long hours as needed</li>
</ul>
Mental Demands
<ul>
<li>Make sound judgments quickly</li>
<li>Work on multiple tasks, making appropriate progress towards deadlines</li>
<li>Able to work independently, take direction, and provide direction to others</li>
<li>Manage differing personalities within the office, the hotel, and the community</li>
<li>Maintain the highest degree of confidentiality</li>
<li>Ability to work effectively in stressful, high-pressure situations</li>
<li>Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Proteus Management is a self storage management company which owns its properties and puts a focus on delivering a customer experience that is a cut above the rest. Above and beyond service, a focus on selling value, and dedication to serving our local customers are some of the things that we do everyday.
The Assistant Property Sales Manager works as a part of a team of self storage professionals from the front lines and for setting the standard of service, sales, and property operational management with a base at one location. As the Assistant Property Manager you will have the opportunity to focus on key actions of: customer service, phone sales, digital sales and marketing, property operational management, and basic accounting and revenue management.
Key responsibilities of the Assistant Property Sales Manager:
<ul>
<li>Grow sales and marketing efforts focused on maximizing conversions from digital and phone sales to rented self storage units</li>
</ul>
<ul>
<li>Provide a concierge service approach to serving the thousands of self storage customers who choose to trust us with their valuable possessions</li>
<li>Understand and implement the pricing and discounting philosophies and strategies of the company to provide revenue growth and accomplishment of financial targets</li>
<li>Maintain a clean, organized, and well kept property through your own efforts and the efforts of all team members. (We all sweep, mop, and clean our buildings regardless of our position with the company).</li>
<li>Learn about the local community, local businesses and trends, and find ways to help our business be a part of the local community</li>
<li>Have fun while making customers and coworkers smile each day!</li>
</ul>
Who should consider pursuing this opportunity:
<ul>
<li>Professionals who have shown the ability to learn new skills and get better at each of their past professional endeavors</li>
<li>Service professionals who enjoy solving challenges for their customers and who like putting smiles on a customers face</li>
<li>Sales professionals who have sharpened their skills and selling value, listening to customers needs, and educating customers about products or services</li>
</ul>
Not only have those who have spent their careers focused in the self storage sector been a fit for Assistant Property Manager careers, but several other complimentary industries have shown the ability to be a good fit for our sales and service focused business. If you have worked in hospitality, hotel, health and fitness, car or automobile rental, furniture rental, or commercial property management you could find that a career in property management within the self storage industry is complimentary, rewarding, and extremely stable.
Why self storage as a career?
Self Storage professionals benefit from a work schedule that is generally limited to hours between 8:00 AM and 6:30 PM each day and involves a five day work week. Although some weekends are required, as our locations are generally open seven days per week, the business office is closed on major holidays. The self storage industry is extremely financially stable and has proven to be recession resistant as the customer demand tends to increase when economic times get tough, and also performs really well when economies are booming. This stability means that shut downs, layoffs, and bankrupt businesses are not things you read about in our industry.
Requirements:
<ul>
<li>Proficiency and fluent in English, written and spoken</li>
<li>Beneficial to speak another language but not required (please specify any fluent languages in your application/resume submission)</li>
<li>At least three consecutive years of sales and or customer service experience</li>
<li>At least two consecutive years charged with leading or training at least one person in a field of sales or service</li>
<li>Ability to understand numbers, addition, subtraction, multiples, and division</li>
<li>Strong Microsoft Office abilities. MS Word, Excel, Outlook full working capabilities. Strength in using web and mobile device apps </li>
<li>Social media experience, ideally with creating content and driving user engagement for personal or business accounts is a Plus</li>
<li>A willingness and desire to maintain a clean, organized, and well maintained work space and property</li>
<li>The desire to learn and improve your skills and abilities each week</li>
</ul>
Benefits:
<ul>
<li>Competitive hourly pay with bonus potential</li>
<li>Medical/Dental/Vision Coverage</li>
<li>Paid Time Off</li>
<li>Work life balance with no evening hours </li>
<li>Learning and development opportunities to maximize your potential</li>
<li>Great Culture</li>
<li>Opportunity to work independently</li>
</ul>
Apply today to be considered for this exciting career opportunity.
Job Posted by ApplicantPro

Assistant Self Storage Sales Manager - Assistant Property Manager

<h3>Job Description</h3>
Hilton Garden Inn Bothell managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Operations Supervisor! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest &amp; Alaska. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality? If so, Northwest x Southern Hospitality is for you, apply today!
Summary of position: The Operations Supervisor is responsible for planning and directing operations to improve productivity and efficiency. By providing support to hotel departments including F&amp;B, Front Office, Housekeeping and Engineering.
Qualifications:
High school diploma or equivalent GED; degree in hospitality or related field of study preferred
At least 1 or more years of experience in the hospitality field preferred
Previous experience as a supervisor or manager, assistant manager preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
State Alcohol Certification required or ability to obtain one. 
State Food Handlers required or ability to obtain one.
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical &amp; Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Retirement Planning
To learn more about our company please visit our web site at <a href="http://www.nwxsouthern.com" target="_blank">www.nwxsouthern.com</a>
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Operations Supervisor

<h3>Job Description</h3>
BIG PICTURE:
As a highly visible member of the property's Leadership Team, the Assistant General Manager (AGM) serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food &amp; Beverage. They will serve as a role model for Avantic Lodging Enterprises's mission, vision and values, and will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel.
Working in close partnership with other department heads, the AGM is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the hotel's day-to-day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.
CORE ACCOUNTABILITIES:
<ul>
<li>Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services and amenities.</li>
<li>Establish and review departmental standards, guidelines and objectives.</li>
<li>Oversee hotel administrative processes such as staffing, training and budgeting/finance to ensure proper planning and organization.</li>
<li>Support the hotel's sales and business strategies to maximize revenues and profitability.</li>
<li>Partner with GM to create a positive work environment; Serve as a support resource for front line staff in all departments.</li>
<li>Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact, to include pre-arrival, check-in/check-out, food &amp; beverage, transportation, housekeeping, laundry, banquets, conference services and maintenance.</li>
<li>Plan, organize and delegate daily operational activities against forecasted business volume.</li>
<li>Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.</li>
<li>Address and respond to guest comments on travel review sites, comment cards or other mediums.</li>
<li>Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.</li>
<li>Intervene, assist and document instances of guest or employee incidents.</li>
<li>Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.</li>
<li>Maintain the integrity of the hotel's compliance with the company's safety and security program and ensure adherence to all company and brand policies, practices, procedures and guidelines.</li>
<li>Analyze and evaluate hotel performance by compiling statistics such as occupancy and labor reports and guest satisfaction index.</li>
<li>Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency.</li>
<li>Other tasks, projects and duties when needed, as assigned by the General Manager.</li>
</ul>
REQUIRED ATTRIBUTES:
<ul>
<li>A minimum of 2 years' previous hotel operations and leadership experience, to include successful management of a large staff and focus on exceptional guest service.</li>
<li>Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.</li>
<li>Up-to-date certifications for safe food handling.</li>
<li>Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives.</li>
<li>Tech savvy, with high proficiency in all Microsoft Office programs.</li>
<li>Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.</li>
<li>Exceptional service orientation, with keen ability to focus and deliver on guest needs.</li>
<li>Reliable and responsible character, with exceptional follow up and attention to detail.</li>
<li>Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.</li>
<li>Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.</li>
<li>Previous experience with a major hotel brand is a plus (ie: Hilton, Marriott, Starwood, etc.).</li>
<li>Schedule flexibility and ability to work extended and/or irregular hours to include nights, weekends and holidays.</li>
<li>Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.</li>
<li>Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
<li>Must be able to stand, sit, or walk for an extended period of time.</li>
</ul>
Job Posted by ApplicantPro

Assistant General Manager

<h3>Job Description</h3>
StayAPT Suites Rock Hill is looking for a vibrant Assistant General Manager to join their expanding mid-range Extended Stay team. Boasting over 500 square feet of luxurious accommodations, this brand sets itself apart from other mid-tier extended-stay hotels. Since its inception in 2020, this forward-thinking extended-stay hotel has been making a mark in the hospitality industry.The Assistant General Manager will be responsible for supervising staff and operations in the absence of the General Manager. The ideal candidate will ensure exceptional quality standards are upheld, optimize financial performance, train and support employees, uphold brand standards, and elevate StayAPT Suites' involvement in the local community.Compensation:
$15 - $18 hourly DOE
Responsibilities:
<ul>
<li>Deliver excellent first impressions for all guests and potential guests, ensuring special requests are filled. </li>
<li>Responsible for in-house sales, including training all associates on in-house selling and capturing and managing front desk leads. </li>
<li>Hire, train, and develop Team Members to their highest level of success. </li>
<li>Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations, and inventory control. </li>
<li>Responsible for proper administration of key control. </li>
<li>Manage online reviews and improve property and brand reputation on key platforms. </li>
<li>Ensure Safety and Security processes and procedures are in place, followed, and utilized. </li>
<li>Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards. </li>
<li>Manage financial processes and be responsible for secure cash handling and processing procedures. </li>
<li>Assist in planning, managing, and attending guest events. </li>
<li>Responsible for the property’s operational success and profitability. </li>
<li>Ability to be readily available if there is an emergency and to effectively handle emergency situations. </li>
</ul>
Qualifications:
<ul>
<li>Housekeeping experience preferred.</li>
<li>Knowledge of Microsoft Office products. </li>
<li>Ability to utilize Excel to conduct analysis. </li>
<li>Leadership and management skills. </li>
<li>Exceptional written and oral communication </li>
<li>Exceptional organizational skills. </li>
</ul>
About Company
stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at <a href="http://www.stayAPT.com" target="_blank">www.stayAPT.com</a>.

<h3>Job Description</h3>
SUMMARY
The Assistant Front Office Manager’s (AFOM) primary responsibilities include assisting the Front Office Manager (FOM) in successfully managing the Front Desk, Guest Services, Night Audit, PBX and Reservations areas. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 Guest Service
<ul>
<li>Maintains guest service as the driving philosophy of the operation</li>
<li>Personally demonstrates a commitment to guest service in responding promptly to guests’ needs</li>
<li>Committed to making every guest is satisfied</li>
<li>Meets or exceeds guest satisfaction measures</li>
<li>Ensures hotel standards and services contribute to the delivery of consistent guest service</li>
<li>Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards</li>
</ul>
Assistant Front Office Manager Operations

<ul>
<li>Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX and Reservations</li>
<li>Schedule according to the needs of the operation, ensuring proper coverage</li>
<li>Provide training to all employees in all aspects of the operation</li>
<li>Handles collection efforts of all in-house balances and notifies management of potential liabilities</li>
<li>Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned</li>
<li>Respond to all guest requests and follow through to assure satisfactory outcome and compliance</li>
<li>Provide guidance and direction to shift supervisors and all employees</li>
<li>Effectively communicate all pertinent information to all employees</li>
<li>Assist the Front Office Manager in performing administrative tasks</li>
<li>Serve as Manager-on-Duty </li>
<li>Comply with all standards and regulations to encourage safe and efficient hotel operations</li>
<li>Attend regular stand-up and staff meetings</li>
<li>Establish and maintain professional demeanor and standards of performance of all Front Office staff</li>
<li>Maintain regular attendance in compliance with company policy</li>
<li>Maintain high standards of personal appearance and grooming in accordance with company policy</li>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner</li>
<li>Other duties as required</li>
<li>Utilize his/her leadership skills to effectively run Front Office daily operations which include, but not limited to: direct all activities in all areas of responsibility, provide training, coaching and counseling as well as progressive discipline, profit/financial control, resolve guest and employee issues and assuring guest satisfaction. </li>
</ul>
SUPERVISORY RESPONSIBILITIES
<ul>
<li>Conduct monthly meetings</li>
<li>Hold all employees accountable through coaching and counseling and progressive discipline</li>
<li>Delegate responsibility effectively to Supervisors and employees</li>
<li>Maintain and organize all work areas; order supplies as necessary </li>
</ul>
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus one year front desk/guest service supervisory experience.
LANGUAGE AND MATHEMATICAL SKILLS
<ul>
<li>Ability to read and speak English and comprehend simple instructions, short correspondence, and memos </li>
<li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees</li>
<li>Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs</li>
</ul>

CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear</li>
<li>Frequently required to reach with hands and arms</li>
<li>Occasionally required to stoop, kneel, or crouch</li>
<li>Occasionally lift and/or move up to 50 pounds</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus</li>
</ul>

<h3>Job Description</h3>
Elevate your career in hospitality and be part of an extraordinary team at the AmercInn by Wyndham Sioux Falls North. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a dynamic work environment.
AmericInn by Wyndham Sioux Falls North is currently seeking a dedicated and service-oriented Assistant General Manager to join our team at our hotel facility.
The Assistant General Manager is responsible for assisting the management with the daily operations of the hotel to maintain standards for guest satisfaction, employee satisfaction, quality assurance and asset protection while managing costs within budget.
Experience/Education:
<ul>
<li>Bachelor/Associate Degree preferred.</li>
<li>High School diploma or equivalent is required.</li>
<li>Minimum 3 years hotel experience.</li>
<li>Knowledge of training criteria specific to the hospitality industry.</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to stand for extended periods of time, at least two hours intervals.</li>
<li>On occasion may be required to lift and carry heavy objects, push, or pull heavy objects; kneel, bend or stoop, and ascend or descend ladders or stairs.</li>
<li>Capable of working in a fast-paced environment and in stressful situations.</li>
</ul>
General Requirements:
<ul>
<li>Maintain a consistently warm and friendly demeanor.</li>
<li>Possess effective verbal and written communication skills to interact with employees and guests in a professional, attentive, courteous, and service-oriented manner.</li>
<li>Actively listen, comprehend, and address concerns raised by management and guests.</li>
<li>Demonstrate excellent multitasking and prioritization skills to meet departmental deadlines.</li>
<li>Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.</li>
<li>Adhere to Company Standards and attendance policies, which may vary based on hotel needs.</li>
<li>Maintain a high standard of personal appearance and grooming by wearing the appropriate uniform and nametag.</li>
<li>Ensure compliance with hotel regulations and safety protocols to promote a safe and efficient environment.</li>
<li>Maximize productivity, identify problem areas, and contribute to the implementation of effective solutions.</li>
<li>Display proficiency in problem-solving, including the ability to anticipate, prevent, identify, and resolve issues as needed.</li>
<li>Able to perform job tasks and remain vigilant in the event of an emergency.</li>
<li>Must be able to prepare and deliver formal presentations before public and private concerns.</li>
<li>Obtain any locally required certifications.</li>
</ul>
Fundamental Requirements-
Revenue Management:
<ul>
<li>Support sales and Revenue Management efforts as directed by management and the corporate sales organization.</li>
<li>Assist management with informing the front desk staff about rate structure and know how to implement yield management policies and procedures.</li>
<li>Lead the training of the front desk staff to successfully perform all front office operations, revenue management and central reservations procedures.</li>
<li>Train front desk staff to successfully perform selling techniques and procedures for current promotions.</li>
<li>Achieve maximum revenue.</li>
<li>Perform front desk representative and night auditor duties as required by staffing levels and business demand.</li>
</ul>
Financial Results:
<ul>
<li>Support the achievement of planned budget by managing departmental expenses within budget; explain the causes for budget variances and take corrective action to avoid future occurrences and adjust spending to eliminate variances.</li>
<li>Protect the company’s financial assets by properly administering company policies and procedures for all financial transactions for assigned department(s).</li>
</ul>
Guest Satisfaction:
<ul>
<li>Train hotel staff to successfully perform guest service procedures in accordance with company standards.</li>
<li>Train hotel staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received.</li>
<li>Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property.</li>
<li>Personally respond to guest response forums in accordance with company standards.</li>
<li>Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies in assigned department(s).</li>
</ul>
Employee Satisfaction:
<ul>
<li>Recruit, select, train, and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit.</li>
<li>Properly administer Company policies and procedures for human resources management, payroll administration.</li>
</ul>
Product Quality:
<ul>
<li>Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.</li>
<li>Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies.</li>
</ul>
Developmental Assignments
<ul>
<li>Act as manager on duty in absence of general manager.</li>
<li>Complete assignments or special projects as assigned by management for the purpose of growing the business and gaining additional experience.</li>
</ul>
Safety and Security
<ul>
<li>Adhere to Company safety and security policies and procedures, as well as comply with OSHA and other applicable state and local regulations.</li>
<li>Report and properly store lost-and-found items in accordance with Company and Choice Hotel policies and procedures.</li>
</ul>
#hc106468

<h3>Job Description</h3>
Trump International Hotel &amp; Tower provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel &amp; Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need.
Trump International Hotel and Tower is looking for an Assistant Housekeeping Manager to join our dynamic team!
The candidate we seek will assist in all facets of Housekeeping Operations, as well as long-term strategic planning. Responsibilities include, but are not limited to: support, lead, and coach the team, ensuring consistently exceptional service delivery; long and short-term planning; running shifts; and daily training and reinforcement of our service standards. 

Job Requirements: 
<ul>
<li>Housekeeping department experience required</li>
<li>College degree preferred</li>
<li>Previous experience in a luxury environment</li>
<li>Knowledge of Microsoft Office and hotel property software</li>
<li>Strong verbal and written communication skills</li>
<li>The candidate must possess excellent follow-up and organizational skills</li>
<li>100% flexible in scheduling</li>
<li>The candidate must also be proactive and have a creative, positive, and focused vision</li>
<li>Knowledge of multiple languages preferred.</li>
</ul>

Salary Range: $62,400 - $65,000

Equal Opportunity Employer 
We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law.

Assistant Housekeeping Manager

<h3>Job Description</h3>
Hotel Assistant General Manager 
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. 
Job Summary
We are seeking a highly motivated and experienced Assistant General Manager in a full-service or limited-service hotel who plays a vital role in supporting the overall management and operations of the property. Working closely with the General Manager, the AGM is responsible for assisting in the day-to-day hotel &amp; restaurant operations, ensuring exceptional guest experiences, maximizing revenue and profitability, and maintaining high-quality standards across all departments. The AGM serves as a leader, collaborator, and problem-solver, contributing to the success of the hotel and the achievement of organizational goals.
Core Job Responsibilities &amp; Duties
<ul>
<li>­­­­­­­Oversee and manage all hotel &amp; restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food &amp; beverage (restaurant &amp; banquets)</li>
<li>Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service</li>
<li>Assist the GM in overseeing the coordinating all operational departments, including front office, housekeeping, food and beverage, sales and marketing, events, and maintenance</li>
<li>Ensure compliance with brand standards, policies, and procedures to maintain a high level of service quality and operational efficiency</li>
<li>Collaborate with department heads to develop and implement strategies for enhancing operational performance, guest satisfaction, and employee productivity </li>
<li>Foster a guest-centric culture, ensuring that exceptional service is consistently delivered throughout the guest journey</li>
<li>Respond promptly and effectively to guest inquiries, concerns, and complaints, taking necessary actions to resolve issues and exceed guest expectations</li>
<li>Monitor guest feedback and online reviews, identifying areas for improvement and implementing appropriate measures to enhance the guest experience</li>
<li>Assist in the development and execution of revenue strategies, pricing decisions, and sales and marketing initiatives to optimize revenue and achieve financial targets</li>
<li>Monitor financial performance, including revenue, expenses, and budgets, and take proactive measures to control costs and increase profitability</li>
<li>Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings</li>
<li>Support the GM in leading, motivating, and developing a high-performance team</li>
<li>Foster a positive work environment that promotes teamwork, collaboration, and employee engagement</li>
<li>Assist in recruitment, selections, training, and performance management processes to ensure a skilled and knowledgeable workforce </li>
<li>Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development</li>
<li>Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards</li>
<li>Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience</li>
<li>Oversee risk management and emergency response procedures, ensuring the safety and security of guests and employees</li>
<li>Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc.</li>
<li>Handling complaints and oversee the service recovery procedures</li>
<li>Helping in the procurement of operating supplies &amp; equipment and contacting with third-party vendors for essential equipment and services</li>
<li>Coordination with the head-of-departments for the execution of all activities and functions</li>
<li>Establish &amp; maintain a proactive human resource function to ensure employee retention, motivation, training &amp; development, wage &amp; benefit administration, and compliance with established labor regulations</li>
<li>Implement and maintain effective open-door communication system across all departments</li>
<li>Create and maintain the company culture while educating team members about company motto and values</li>
<li>Responsible for legalization, Occupational Health &amp; Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations</li>
<li>Carry out verbal &amp; written policy changes and instructions</li>
<li>Ensure all decisions are made in the best interest of the hotel and management</li>
<li>Ensure compliance with all local, state, and federal regulations</li>
<li>Perform any other duties as assigned by Executive team &amp; Ownership</li>
</ul>
Qualification Standards &amp; Company Requirements
<ul>
<li>Bachelor’s degree in Hospitality Management or a related field (preferred) or equivalent work experience</li>
<li>At least 5-years of experience in the hospitality industry</li>
<li>Proven experience in hotel operations</li>
<li>Excellent communication and interpersonal skills, both written and verbal</li>
<li>Strong leadership abilities with the capacity to inspire and motivate a diverse team</li>
<li>Strong analytical and problem-solving skills with a solution-oriented mindset</li>
<li>Proficient in hotel management systems, property management systems, and relevant software</li>
<li>Proficient in Microsoft Office and hotel &amp; restaurant software(s)</li>
<li>Must have a flexible work schedule</li>
</ul>
*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*
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