field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #554-2024-22, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.
The Crisis Clinician 2 for the Community Response Team is a non-law enforcement position that will respond to 9-8-8 calls and provide mental health consultation to individuals and families in the community who need some extra support. The position provides triage, brief assessment, consultation, and referrals to community supports.
Typical Work Schedule: Sunday - Wednesday, 1:30 p.m. - 12:00 a.m., with flexibility depending upon the needs of the department and program.
We offer the following recruitment bonus, prorated based on FTE:
<ul>
<li>$2,000 bonus for employees new to Marion County starting on January 1, 2024, through June 30, 2025. Bonus will be included in employee's first paycheck.</li>
</ul>
For those relocating from outside of Oregon, we provide the following relocation package:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency.</li>
</ul>
A wage enhancement of $3.00 will be added to the hourly wage as compensation for hours worked between 6:00 p.m. and 6:00 a.m. 
GENERAL STATEMENT OF DUTIES Provide assessments and treatment of individuals and families, including groups; provide crisis assessment and intervention services and related duties as required. The primary responsibility of this class is to provide assessment and treatment services, crisis intervention, and treatment services, including intensive services, to individuals and their families with complex needs and diagnoses or to develop and implement specific services in the community.
SUPERVISION RECEIVED Work under a supervisor who assigns work establishes goals and reviews the results for overall effectiveness.
SUPERVISION EXERCISED Primary supervision of employees is not a responsibility of this classification; however, positions may act as lead workers as defined in the Marion County Personnel Rules.
Typical Duties - Duties include, but are not limited to the following
The incumbent in this position upholds confidentiality rules/regulations including HIPAA and 42 CFR Part 2. Services may be delivered in person or via telehealth; services may be delivered in the following locations, but not limited to office or in the community including settings necessary to deliver addiction counseling services (e.g., PCC, schools, hospitals, jail, courtroom, residences including transitional treatment bed). The incumbent performs all of the following using a person-centered, strengths-based, recovery-oriented, trauma-informed, culturally sensitive, and ethically guided approach. This position is stationed and dispatched from the Psychiatric Crisis Center.
<ul>
<li>Respond to 9-8-8 calls and provide mental health consultation to individuals in the community. Provide triage, brief assessment, consultation, and referrals to the residents engaged by the program as needed.</li>
<li>Document services in a timely fashion meeting all standards and expectations per MCHHS policies.</li>
<li>Answer phones by being logged into Touchpoint at all times</li>
<li>Provide follow up case management to residents that were engaged in the community with their partner or refer to the Navigators.</li>
<li>Provide back up to PCC as needed to include answering phones by logging into Touchpoint and conducting mental health assessments. Provide counseling by telephone or in-person to individuals and/or their families or concerned others. Intervene with both children and adults. Presenting problems covering the full range of personal needs and include thoughts/plans or violence toward others, and major psychiatric illness. Because of the wide spectrum of presenting problems, it is necessary to have a comprehensive knowledge of psychopathology and to be able to draw upon a wide range of therapeutic strategies in counseling. Perform independent assessment of mental status, diagnosis, level of functioning, dangerousness, and specific needs for service. Screen individual for psychiatric hospitalization. Develop plan with client/family to address immediate needs and plans to obtain services. If client is unwilling to seek services, make decisions regarding involuntary hospitalization based on dangerousness and ability to care for self. Maintain current knowledge of, and contact with, community agencies to make referrals appropriately.</li>
<li>Perform other duties as assigned.</li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Master's degree in psychology, social work, recreational therapy, music therapy, art therapy or a behavioral science field; OR</li>
<li>Bachelor's degree in nursing, or occupational therapy and licensed by the State of Oregon; AND</li>
<li>One year of postgraduate degree experience in the behavioral health field.</li>
PREFERENCES Preference will be awarded to candidates who are LCSW, CSWA or eligible for LCSW. Qualified candidates will be eligible for licensure supervision if hired. SPECIAL REQUIREMENTS
<ul>
<li>Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. </li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position. </li>
<li>This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: <a href="http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518" target="_blank">http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518</a>.</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES Working knowledge of community mental health concepts or chemical dependency case management and treatment services; individual assessment, treatment planning and treatment protocols; mental health disorders and diagnostic classifications.
Ability to establish positive working relationships with other employees, individuals and their families, other agencies, and the public; prepare concise and complete clinical documentation related to individual treatment and progress in services in a timely and professional manner; work within a team and collaborate with team members; knowledge of and ability to act professionally with regard to a code of ethics and confidentiality. 
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; operates a keyboard; lifts, carries, pushes, pulls and moves carts weighing up to 10 lbs.; speaks with a clear and audible voice; reads a 12 pt. font; hears a normal speech level; works in areas that may be exposed to heat, cold, and noise; works in areas that may be wet or uneven.
Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $20,000 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303 (Download PDF reader)</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Crisis Clinician 2 - Community Response Team

Maintenance Technician $25- $36 an hour
I.K. Hofmann has an exciting Maintenance Technician position that pays $25- $36 an hour with our automotive client Brose in Warren, MI. The position offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your tasks
•Comply with safety regulations; maintain clean and orderly work areas.
•Perform highly diversified duties to install and maintain production machines and the plant facility’s equipment.
•Read and interpret equipment manuals and work orders to perform required maintenance and service.
•Diagnose problems, replace or repair parts, test and make adjustments
•Detect faulty operations, defective material and report those and any unusual situations to proper supervision.
•Perform simple machinist duties and responsibilities.
•Booked all maintenance activities in SAP-PM, check out spare part used and report any spare part shortage to proper supervision.
•Participate on the daily shift PFM level 1 meeting and address any maintenance issue.
•Participate in shift handover meeting with team member to highlight any maintenance concern for the shift.
•Participate in continuous improvement workshops and submit at least 2 ideas per year in the plant idea suggestion system.
•Other duties assigned by Manager/Supervisor.

Your Profile
•Associate’s degree or equivalent from two-year College or technical school; or three to five years related experience and/or training; or
equivalent combination of education and experience.
•Over 2 years of maintenance experience in a manufacturing environment
•Familiarity with ISO 14001, TS 16949, and OSHA requirements desirable.

Essential Job Functions:
•Ability to work in a fast-paced environment and show problem-solving and multitasking skills
•Must be able to discern written and oral instructions and communication
•Must be able to exchange accurate information written and orally

About Us:
I.K. Hofmann is a privately held woman-owned family business founded in Germany in 1985 and today has more than 110 branch offices in Austria, the Czech Republic, Germany, Italy, Slovakia, and the United States.
As an ISO 9001 certified organization, I.K. Hofmann has built a reputation for delivering the highest levels of service and quality while staying true to our founder’s vision of being a staffing firm that cares about our people.In fact our candidates rank us in the top 1% of staffing firms in the USA in terms of our Net Promotor Score with a score of 74 which is more than double the Published Staffing Firm Benchmark of 29. Don’t take our word for it though, click HERE to see why 82% of our clients and candidates HIGHLY Recommend Us, and say that we deliver one of the highest quality experiences in the staffing industry.
By entering my mobile number and by submitting this application, I give my express written consent and agreement to receive text messages from, or on behalf of, I.K. Hofmann USA, Inc. at the mobile telephone number provided for employment or potential employment-related communications, notices, and updates, including via an automatic telephone dialing system. I further understand that my consent is not required.Standard message and data rates may apply.To opt-out of text messaging, reply STOP any time. For California residents, please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California specific information<a href="https://applicantcenterstorage.blob.core.windows.net/public-documents/HofmannUSA59bd52a6-55be-40c5-a737-4d6885cb6689-HofmannCCPAEmployeeandApplicantNoticeatCollection112023final.pdf" target="_blank">here</a>.
#OFFICE #OTHER

Maintenance Technician

The Psychiatric Crisis Center has been working to expand by offering bilingual/bicultural services at our Woodburn office. The Mental Health Specialist in this position will provide crisis assessments to individuals in need as well as case management, resource identification, and referral options. This position will require a motivated individual to learn about the available community services to provide mental health well-being. The individual in this position will possess a desire to be creative in matching individuals to available services while educating the community about the various services we provide at the Crisis Center. This position provides services to monolingual Spanish-speaking individuals; therefore, fluent bilingual Spanish/English skills are required.
We offer the following recruitment bonus, prorated based on FTE:
<ul>
<li>$2,000 bonus for employees new to Marion County starting on January 1, 2024, through June 30, 2025. Bonus will be included in employee's first paycheck.</li>
</ul>
For those relocating from outside of Oregon, we provide the following relocation package:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency.</li>
</ul>
Wages: Crisis Clinician 1: $27.56 - $36.94 hr Crisis Clinician 2: $33.44 - $44.80 hr
GENERAL STATEMENT OF DUTIES Crisis Clinician 2: Provide assessments and treatment of individuals and families, including groups; provides crisis assessment and intervention services and related duties as required. Primary responsibility of this class is to provide assessment and treatment services; crisis intervention, and treatment services, including intensive services, to individuals and their families with complex needs and diagnoses and/or to develop and implement specific services in the community.
Crisis Clinician 1: Plans and carries out recreational, social and skills training activities; performs case management and counseling functions with Adults in Custody (AIC); facilitates counseling and/or skills training groups; performs related duties as required. Primary responsibility of this class is case management and counseling, without responsibility for developing and implementing specific programs in the community.
SUPERVISION RECEIVED Crisis Clinician 2 and 1: Works under the supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
SUPERVISION EXERCISED Crisis Clinician 2 and 1: Supervision of others is not a responsibility of positions in this classification. Crisis Clinician 2 may act as Clinical Supervisor designee when needed. May assist in the supervision of practicum students and/or volunteers.
Typical Duties - Duties include, but are not limited to the following
Counseling to Crisis Clients: Provide counseling by telephone or in-person to individuals and/or their families or concerned others. Intervene with both children and adults. Presenting problems covering the full range of personal needs and include thoughts/plans or violence toward others, and major psychiatric illness. Because of the wide spectrum of presenting problems, it is necessary to have a comprehensive knowledge of psychopathology and to be able to draw upon a wide range of therapeutic strategies in counseling. This work is done at two different locations each day (at the Salem Hospital Emergency Dept. and at PCC), so driving is required.
Assessment of Mental Status: Perform independent assessment of mental status, diagnosis, level of functioning, dangerousness, and specific needs for service. Screen individual for psychiatric hospitalization.
Planning Development: Develop plan with client/family to address immediate needs and plans to obtain services. If client is unwilling to seek services, make decisions regarding involuntary commitment based on dangerousness and ability to care for self.
Community Coordination: Maintain current knowledge of, and contact with, community agencies in order to make referrals appropriately. See that clients gain access to the services they need, and do follow-up work as needed, to make certain that client's needs are being met.
Other:
<ul>
<li>Advocacy for Client's Rights: Provide advocacy for client rights, ethical consideration, needs for service and least restrictive care-intervention.</li>
<li>Requests for information: Respond to requests for information regarding clients not currently in the CSS, requiring a thorough knowledge of laws governing the release of confidential information.</li>
<li>Attend monthly PCC team meeting.</li>
<li>Perform other job duties as assigned by your supervisor. </li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Possession of a Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field, or possession of a bachelor's degree in Nursing and licensed by the State of Oregon, or possession of a bachelor's degree in Occupational Therapy and licensed by the State of Oregon; OR second year graduate students waivered as QMHP's by the Oregon Health Authority.</li>
<li>Crisis Clinician 2 Only: In addition to the educational requirements above, the Crisis Clinician 2 must have at least one year of full-time, post-Master's degree experience in the behavioral health field.</li>
PREFERENCES Preference will be awarded to candidates who are LCSW, CSWA or eligible for LCSW. Qualified candidates will be eligible for licensure supervision if hired.
AUTO-PROMOTE AND SPECIAL CONDITIONS OF CLASSIFICATION Individuals hired as a Crisis Clinician 1 will auto-promote, as noted in Article 4 in the Marion County personnel rules, to the classification of Crisis Clinician 2 upon satisfactorily completing one-year, post master's degree, of service as a Crisis Clinician 1. (One-year of work experience is equal to 2080 hours)
SPECIAL REQUIREMENTS
<ul>
<li>Salem Hospital Credentialing: Must possess, or obtain within 6 months of hire, Salem Hospital Privileges.</li>
<li>This position provides services to monolingual Spanish-speaking individuals; therefore, fluent bilingual Spanish/English skills are required. An additional 5% will be added to the hourly wage as compensation for this skill. Finalist will be required to pass a verbal and written Standardized Spanish/English Fluency Assessment as part of the hiring process.</li>
<li>The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position. </li>
<li>This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: <a href="http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518" target="_blank">http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518</a>.</li>
<li>This assignment is represented by a union.</li>
<li>This is a part-time position (24 hours per week), which is eligible for overtime.</li>
<li>Typical Work Schedule: Thursday - Saturday, 8:30 a.m. - 5:00 p.m.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES Working knowledge of community mental health concepts and/or chemical dependency case management and treatment services; individual assessment, treatment planning and treatment protocols; mental health disorders and diagnostic classifications.
Ability to establish positive working relationships with other employees, individuals and their families, other agencies, and the public; prepare concise and complete clinical documentation related to individual treatment and progress in services in a timely and professional manner; work within a team and collaborate with team members; knowledge of and ability to act professionally with regard to a code of ethics and confidentiality.
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; climbs 1 floor of stairs; lifts, pushes, and pulls up to 20 lbs.; carries up to 10 lbs.; moves carts weighing up to 20 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, and household cleaning chemicals.
Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $20,000 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Bilingual Crisis Clinician 2 (Underfill) - Part-time - Relocation Offered

Program Manager, Sr. (Contracting Compliance)
CalOptima
CalOptima Health is seeking a highly motivated an experienced Program Manager, Sr. (Contracting Compliance) to join our team. The Program Manager Sr of Contracting Compliance will lead the development, implementation and ongoing oversight of the Contracting department's regulatory compliance activities and reporting and be responsible for department policy and procedure updates. The incumbent will be responsible for the oversight of special projects and new initiatives, including items such as drafting, submitting and tracking of CalOptima Board Action Agenda Referrals (COBAR). The incumbent will interface with various levels of staff, other organization departments and external stakeholders. The incumbent will be responsible for all aspects of project lifecycles through implementation, including, but not limited to, the scope, schedule, documentation and reporting, coordination, staff education and training, resource development, quality controls, ongoing monitoring and oversight. The incumbent will be accountable to identify and report issues of compliance to the Director of Contracting and Manager of Contracting and will develop and recommend solutions and corrective actions to ensure the Contracting department complies with all internal and regulatory requirements. The incumbent will be the subject matter expert who will create, recommend and/or implement department policies and processes, including, but not limited to, developing necessary corrective actions plans identified by Compliance and/or the Director of Contracting, and may be asked to serve as the content and technical adviser to operations and various business owners. 
Position Information:
<ul>
<li>Department: Contracting </li>
<li>Salary Grade: M - $85,000 - $141,086 </li>
<li>Work Arrangement: Partial Telework 
**This position is eligible for telework in California.** </li>
</ul>
Duties &amp; Responsibilities:
<ul>
<li>85% - Program Support
<ul>
<li>Keeps current on the local, state and federal requirements and identifies issues that may impact department policies, processes, resources and tools.</li>
<li>Collaborates with the Regulatory Affairs and Compliance department to implement program requirements and update policies and procedures pursuant to obligations imposed by the Department of Health Care Services (DHCS) All Plan Letters and Regulatory Memos.</li>
<li>Researches and analyzes regulatory and legislative mandates and updates policies to ensure department compliance.</li>
<li>Collaborates with the Director of Contracting, Manager of Contracting and other department staff in drafting, coordination and submission of department COBARs.</li>
<li>Completes program project plans.</li>
<li>Coordinates with Provider Relations and other departments for the review of and update to the CalOptima Health Provider Manual for all lines of business, as applicable.</li>
<li>Coordinates internal discussions and resources to ensure operational decisions and needed deliverables are addressed timely and appropriately.</li>
<li>Identifies operational problems or issues, develops resolutions and ensures adherence to program work plans and short- and long-term objectives.</li>
<li>Develops and presents operational, programmatic or other presentations to management as needed.</li>
<li>Oversees, organizes and tracks numerous and diverse activities, timelines and issues.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Ensures compliance with program rules and requirements, as well as work plans and identified tasks. - (Essential)
</li>
</ul>
</li>
<li>10% - Administrative Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Acts as a liaison with internal CalOptima Health departments during regulatory or internal audits.
</li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor's degree in public health, business administration, business management or related field required.</li>
<li>4 years of experience working with health care delivery systems or in a public agency serving health care related populations required.</li>
<li>An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master's degree in public health, business administration, business management or related field.</li>
<li>Project Management Professional (PMP) certificate.</li>
<li>Direct project management experience.</li>
<li>Experience working within contracting and/or provider relations.</li>
</ul>
Required Licensure / Certifications:
<ul>
<li>N/A</li>
</ul>
Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
Physical Requirements (With or Without Accommodations):
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
Work Environment:
If located at the 500, 505 Building or a remote work location:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
If located at PACE:
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
If located in the Community:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! 
About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=5169612&amp;targetURL=https://alliantbenefits.cld.bz/24caloptimacabenguide" target="_blank">2024 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. 
The selection process may include, but is not limited to, a skills assessment, phone screen and interview.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
To apply, please visit: <a href="https://apptrkr.com/5169612" target="_blank">https://jobs.caloptima.org/jobs/program-manager-sr-contracting-compliance-505-city-parkway-california-united-states</a>
Copyright ©2024 Jobelephant.com Inc. All rights reserved.
<a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> 
jeid-8c1ab66dab497340b6a5d59a0164482c

Program Manager, Sr. (Contracting Compliance)

Dartmouth Health  Communications Technician (Switchboard) Full-time, part-time &amp; per diem openings Cheshire Medical Center – Keene, NH  Duties Include: • Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately. • Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call. Determines how to best refer the call using listed directories, consult the on call directory for each clinic, or defined office practices. • Transfers calls, completes directory look ups, completes radio pages, checks census, checks paging status and records, and completes and checks messaging services. • May be first line notification for all institutional emergencies. Learns and operates all equipment applicable to the emergency. Recognizes, triages, and responds to external emergency calls (e.g. attempted suicide, illness, child abuse) remaining on the line after the referral to ensure caller is appropriately connected. Follows standard procedures. • May act as the voice of the Clinic and the Referring Physician Services after hours, receiving all office calls. • Acts as the Communications Help Desk when required.  Benefits: • Benefits start the first day of employment • We offer a career ladder • Work-life balance culture • Tuition assistance • Earned time off plan • Retirement plan • Health, life, dental, and short-term and long- term disability insurance • Flexible spending accounts • Free continuing education opportunities  Minimum Qualifications: • High school graduate or equivalent required. • Previous satisfactory work experience in telecommunications, hospital, clerical/reception, or customer service preferred. • Proficiency in basic computer skills. • Ability to successfully complete required training. • Outstanding interpersonal communication and customer service skills and ability to work both independently and as part of a team required. • Knowledge of call center telephone systems preferred. • Strong organization, initiative, problem solving skills and attention to detail desired. To apply, please visit careers.dartmouth-hitchcock.org  Dartmouth Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.

Communications Technician (Switchboard)

<h3>Job Description</h3>
Kewa Pueblo Health Corporation
 PO Box 559 • 85 West Highway 22 § Santo Domingo, NM 87052 § (505) 465-3060 P 

Telephone Operator
Department: HIMs
Reports to: Director of HIMs
FLSA Status: Non-Exempt
Type of Position: Full-Time
Revised Date: 09/2022
MISSION &amp; VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is: “ENSURING HEALTH &amp; WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE” and the VISION OF KPHC is: “HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE”. 

POSITION PURPOSE:
As a Telephone Operator representative, they are the first point of contact for the facility. Through their professionalism, expertise and dedication, they help ensure the patients receive the highest quality of care needed. The Telephone Operator will diligently receive incoming and internal calls and transfer them to the intended department or individuals. By directing the incoming calls in a timely manner, it allows for patients to receive a high quality, compassionate health care service to all in need.
PERFOMANCE EXPECTATIONS: 

In performance of their respective tasks and duties all employees of the Kewa Pueblo Health Center are expected to conform to the following: 
<ul>
<li>Uphold all principles of confidentiality and patient care to the fullest extent. </li>
<li>Adhere to all professional and ethical behavior standards of the healthcare industry.</li>
<li>Interact in an honest, trustworthy and dependable manner with patients, employees and vendors. </li>
<li>Possess cultural awareness and sensitivity. </li>
<li>Maintain a current insurable driver’s license. </li>
<li>Comply with all Kewa Pueblo Health Corporation and Santo Domingo Health Center policies and procedures, as well </li>
</ul>
ESSENTIAL DUTIES, FUNCTIONS &amp; RESPONSIBILITIES: 

<ul>
<li>Answer all telephone calls and reroute them to the right people using multi-lines and extensions after screening them properly.</li>
<li>Assists callers in identifying the reason for their call, their needs and who the right person or department they need to speak with regarding their issues/concern.</li>
<li>Updates and maintains copies of staff directory and other resources to ensure accurate dispensing of information.</li>
<li>Answers routine patient’s questions regarding facility schedule, address, days of operation or special events as needed.</li>
<li>Provide exceptional customer service to all clients in a timely manner</li>
<li>Maintain confidentiality of account information at all times</li>
<li>Escalate any problems that may arise the Manager.</li>
<li>Meet specified goals and objectives as assigned by Manager on a regular basis</li>
<li>Reports telephone console/computer problems to supervisor.</li>
<li>Works closely with KPHC Public Safety Department as needed by contacting them during emergency or non-emergency situations.</li>
<li>Answers questions and provides some training for new operators, on-call substitutes.</li>
<li>Keeps computer skills current by attending training on new equipment and learning new or modified procedures.</li>
<li>Perform clerical duties such as typing, word documents and creating worksheets.</li>
<li>Coordinate efforts with housekeeping staff to ensure proper and constant cleanup of the front desk and surrounding areas</li>
<li>Create and maintain logs of incoming and outgoing calls on a daily basis</li>
<li>Ability to operate paging systems and intercoms to communicate with medical staff during a medical emergency.</li>
<li>Provide information about the company when someone calls in to ask, or walks in, and give out promotional material.</li>
<li>Monitor answering services is turned on at the end of the day and turn off every morning.</li>
<li>Check company voice mail periodically during the day and transfer any patient voice mails to the appropriate department or return the patients call if needed.</li>
<li>Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct</li>
<li>Other duties as assigned.</li>
</ul>
MINIMUM MANDATORY QUALIFICATIONS:

Education: 
<ul>
<li>High School Diploma or GED equivalent.</li>
</ul>
Experience: 
<ul>
<li>Six months of call center experience/customer service skills preferred</li>
<li>Basic Healthcare knowledge </li>
<li>Customer service experience or related work involving regular customer contact. </li>
<li>Experience must include verbal and written communication skills; willingness to interact in a customer-focused and compassionate manner while ensuring patient’s needs are met. </li>
<li>Phone etiquettes </li>
</ul>
Mandatory Knowledge, Skills, Abilities and Other Qualifications: 
<ul>
<li>Proficiency in computer applications including Microsoft Office Suite (Excel, Word, and/or PowerPoint). </li>
<li>Ability to effectively communicate with patients, families, clinical staff, and administration. </li>
<li>Ability to maintain patient confidentialities at all times and adhere to any and all HIPAA, PHI, and ePHI requirements and regulations.</li>
<li>Knowledge of Health Care Delivery Systems and HIPAA Security requirements.</li>
<li>Ability to communicate effectively in both oral and verbally </li>
<li>Ability to interact professionally and work productively with internal and external contacts, public, management and staff.</li>
<li>Excellent teamwork and collaboration skills.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul>
PREFERRED QUALIFICATIONS: 
<ul>
<li>Bilingual skills in English and the Keres native language. </li>
<li>Prior experience working with Indian Health Services (IHS), a Tribe or Tribal Organization.</li>
</ul>
WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.
PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff.
MENTAL DEMANDS: 
There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues. 
OTHER: 
All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.
Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Telephone Operator

<h3>Job Description</h3>
SIMEDHealth is currently looking for a Full Time Telephone Operator to join our Ocala, FL office.
The Telephone Operator is, in many cases, the first introduction to our practice.  As the operator you will answers incoming calls courteously and respectfully, introducing self and providing a welcome greeting. You will be responsible for directing calls in a pleasant, professional manner, assisting patients as needed, confirming patient appointments and performing assorted office tasks.  You must demonstrate the ability to multi-task, handle multiple phone lines and be detail oriented.  You must have extraordinary customer service skills and a clear speaking voice.  Self-motivated and self-disciplined individuals are ideal candidates for this position. Bilingual/Spanish speaking representatives are encouraged to apply.
The following is a basic list of duties and functions which may be required of you in your position.
<ul>
<li>Answer incoming phones and direct patient calls to appropriate extension using multi-line phone system</li>
<li>Answer patient inquiries regarding general customer service questions (e.g. office directions, operating hours, etc.)</li>
<li>Must be able to verify patient information, update when needed and document appropriate heath care information electronically into the patient chart using Intergy</li>
<li>Must be able to type detailed notes</li>
<li>Ability to schedule appointments, verify insurance and work an electronic fax server</li>
<li>Must be able to read and interpret Hospital Call Schedules</li>
<li>Review provider schedules on a daily basis and though out the day for availability</li>
<li>Shall be familiar with hospital consults &amp; transitional care calls.</li>
<li>Assist in directing new patient calls to our new patient coordinator</li>
<li>Retrieve voicemail messages throughout the day and return calls when necessary</li>
<li>Observing patient and staff safety policies &amp; procedures including HIPAA</li>
<li>Provide basic information to patients about SIMED providers and services</li>
<li>Must be able to stay seated for long periods of time</li>
</ul>
This list of duties if for you assistance but is in no way the extent of what you are expected to do.  Duties may be added or changed.  If more help is needed in other areas with other clinics, we expect full cooperation and assistance to reach our team goals.
SIMEDHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.
SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs.
Powered by JazzHR
oWXBUSrZEX

<h3>Job Description</h3>
Job Title: Telephone Operator. Location: La Jolla Village Drive San Diego, CA 92161 Schedule: Mon-Fri Qualifications:
<ul>
<li>Minimum two years of overall telephone operating experience. </li>
</ul>
Duties:
<ul>
<li>Receive all incoming calls.</li>
<li>Answer all emergency calls.</li>
<li>Submit work orders in the computerized maintenance management system.</li>
</ul>
Powered by JazzHR
vmegcdsSDP

<h3>Job Description</h3>
MINIMUM QUALIFICATIONS REQUIRED:
High School Diploma or GED certificate.
1 - 2 Years of Customer Service and Secretarial experience.
1 - 2 Years of experience with Communications Systems.
1 - 2 Years of experience in Customer Relations.
Experience in operating Radio Console and Multi-line Telephone System.
Proficient in Microsoft computer skills (Word, Excel, Power Point &amp; Outlook)
Navajo speaking is preferred.
Valid Driver's License required (subject to motor vehicle record review)

JOB RESPONSIBILITIES AND PERFORMANCE OBJECTIVES:
Monitors and communicates by voice transmission radio traffic on a system wide basis and maintains a radio log for all activities.
Answers incoming telephone calls, determines purpose of calls, provides basic information and forwards calls to appropriate personnel or department, ensuring professional telephone etiquette. Maintains log of telephone activities.
Welcomes visitors, determines nature of business and announces visitors to appropriate personnel, maintaining professional and courteous demeanor; maintains records of arrival and departures of visitors.
Records time of departure, destination, cargo and expected time of return.
Assigns job orders on trouble calls to field personnel.
Reviews and maintains telephone records and bills.
Maintains log for all switching activities.
Utilizes a variety of computer and communications equipment; coordinates and notifies through radios, computers and phones.
Monitors systems and provides timely response to all requests for information from authorized personnel and other agencies.
Maintains a current record of the location and availability of personnel, vehicles and equipment.
Maintains accurate records and daily logs.
Acts as a liaison between customers and the Authority.
Must have excellent customer service, basic computer skills, positive communication skills, and be a self-motivated team player
Performs other related duties as assigned or requested.
Navajo Preference
Navajo Veteran Preference
This institution is an equal opportunity provider and employer.

Telephone/Radio Operator

<h3>Job Description</h3>
The King and Prince Beach and Golf Resort has an opening for a Telephone/PBX Operator! This position is responsible for filtering and directing incoming phone calls as well as acting as the center of interdepartmental communication at the resort. Additional duties include providing direct customer service, in a pleasant, professional, and efficient manner, operating the hotel switchboard for guests and employees, filing important information, and following up on lost and found.
The ideal candidate will have previous PBX, switchboard, and/or Resort experience and is familiar with working in a fast-paced resort environment.  If you have good communication skills; possess a positive attitude and can work with a variety of people and in cooperation with coworkers efficiently and effectively.
The King and Prince Beach &amp; Golf Resort is part of MMI Hotel Group, a company steeped deep in southern hospitality.  Please apply today if you are interested in joining a company with roots reaching back over 65 years in the hospitality industry.  Click here to see the excellent benefits offered by MMI. 
MMI fosters a worker environment that is inclusive as well as diverse, where our team members can be themselves. MMI is an Equal Opportunity Employer and a member of E-Verify.  All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. 
Powered by JazzHR
Iw4WkgsofJ

638 Telephone Operator Jobs