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As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

What’s in it for you? 
-Top pay in the industry 
-Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers! 
-Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. 
-Education programs, including GED and Tuition Reimbursement offerings  
-Scholarship opportunities 
-Medical/Dental/Vision benefits offered for all positions – even part-time! 
-Free food! 
-Vacation Time (Paid Time Off), Sick, and Holiday Pay 
-Vacation Donation Program 
-Border Family Cares Program 
-Border Smiles Program 
-An incredible culture that encourages career growth and support 

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

General Manager Core Values:
Accountability &amp; Integrity:
<ul>
<li>Consistently demonstrates integrity in actions and expectations</li>
<li>Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner</li>
<li>Scheduling and deploying the Team correctly</li>
<li>Monitors the performance of each Team Member and hold them accountable for standards and expectations.</li>
<li>Ensures a quality customer experience by driving fast and friendly service</li>
<li>Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).</li>
<li>Ensure health and safety standards are met</li>
<li>Adheres to all local, state, and federal laws and guidelines.</li>
</ul>
Family &amp; Teamwork
<ul>
<li>Creates unity in the team by building cross functional relationships</li>
<li>Respond to Team Member questions and resolves employee issues in a timely manner.</li>
<li>Provide a restaurant that is a safe place for team members to work and customers to visit</li>
<li>Able to navigate challenging situations and provide appropriate guidance</li>
<li>Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences</li>
<li>Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.</li>
<li>Instills a recognition culture that creates a positive work environment</li>
</ul>
Excellence:
<ul>
<li>Strategic planner creates short term and long-term strategies for restaurant success</li>
<li>Delivers profit by utilizing and interpreting the P&amp;L in order to make the appropriate financial adjustments</li>
<li>Sourcing, hiring, and developing excellent Team Members</li>
<li>Conducting New Hire orientation and developing the training plan for each new hire</li>
<li>Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.</li>
<li>Demonstrates efficient labor control, inventory control, and waste management.</li>
</ul>
Empowerment:
<ul>
<li>Builds the capabilities of their team while identifying teams’ strengths and opportunities</li>
<li>Provides learning and development opportunities for all Team Members.</li>
<li>Offers guidance to Team Members regarding personal development opportunities and career path.</li>
<li>Consistently demonstrates active and timely coaching capabilities.</li>
<li>Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.</li>
<li>Bringing others along, operationally, through use of tools.</li>
</ul>
Required or Preferred Experience:
<ul>
<li>Minimum of three years restaurant or retail experience, or combined experience and education.</li>
<li>Experience with sales building, P&amp;L statements, recruiting, and training.</li>
<li>Proven track record of successful hiring and retention.</li>
<li>Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.</li>
<li>ServeSafe Certified</li>
<li>Must be at least 18 years of age.</li>
<li>Valid Driver’s license and vehicle insurance.</li>
<li>High school diploma or equivalent.</li>
<li></li>
</ul>
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

#taco

Restaurant General Manager

City Cruises is seeking a Restaurant Manager for our operation in Chicago.
About You:
The right person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The Restaurant Manager will successfully direct and oversee all activities of the dining cabin and galley to ensure high-quality food and drinks, hospitable and efficient customer service, and profitable operations.
Essential Duties &amp; Responsibilities:
Customer Service: • Provide exceptional hospitality to guests and crew as prescribed in our RESPECT Service System (RSS) • Rotate as shift manager and ensure adherence to cruise scripts, supervision of staff, quality meal service and entertainment. • Gather necessary information from other departments to ensure guest satisfaction (special requests, additional services, special timing, etc.) • Conduct pre-cruise meetings and communicate to employees all necessary information regarding the cruise (seating charts, special bar packages, boarding procedures) • Maintain the highest standards of safety for customers and staff. • Maintain the highest standards of sanitation in accordance with local regulations and corporate guidelines. • Develop and execute programs that improve the level of service and product quality. Leadership and Teamwork: • Lead by example; maintain highest level of professionalism, integrity, and strong work habits. • Develop strong teamwork within the crew. • Assist in hiring, training, and development of all restaurant crew. • Help develop and execute shipmate incentive programs. • Maintain good working relationships with other departments (marine, sales, and administration) Administration: • Attend all scheduled meetings. • Operate all restaurant systems (point of sale, inventory/purchasing system, reservations system) • Reconcile onboard cash and credit sales with the point-of-sale system. • Review timekeeping records for each shift to ensure accuracy. • Create schedule for assigned department ensuring proper staffing within budgeted guidelines. • Additional job duties as assigned
Requirements &amp; Qualifications:
• High school diploma or equivalent required • Minimum of five (5) years of total restaurant experience in full-service, high-volume environment • Must have supervisory experience. • Associate or bachelor's degree in related field preferred • Responsible alcohol service requirements-TIPS Certification preferred. • Responsible for meeting health department sanitation codes &amp; requirements-SERV Safe Certification preferred. • Moderate computer skills are essential; will frequently work with Microsoft office products as well as point of sale system and web-based applications. • Ability to establish and maintain effective working relationships. • Must be able to listen effectively, assess the situation, determine relevant issues, identify solutions, and gain consensus.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 
 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. 
We encourage qualified applicants with arrest and conviction records to apply.

Restaurant Manager

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.
What’s in it for you? 
-Flexible scheduling 
-Top pay in the industry 
-Bonus program! Assistant General Managers have the potential to make up to an extra twenty thousand dollars annually in bonus alone! 
-Education programs, including GED and Tuition Reimbursement offerings  
-Scholarship opportunities 
-Medical/Dental/Vision benefits offered for all positions – even part-time! 
-Free food! 
-Vacation Time (Paid Time Off), Sick, and Holiday Pay 
-Vacation Donation Program 
-Border Family Cares Program  
-An incredible culture that encourages career growth and support

?What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
Assistant Manager Core Values:
Accountability &amp; Integrity:
<ul>
<li>Consistently demonstrates integrity in actions and expectations</li>
<li>Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner</li>
<li>Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.</li>
<li>Ensures a quality customer experience by driving fast and friendly service</li>
<li>Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).</li>
<li>Ensure health and safety standards are met    </li>
<li>Adheres to all local, state, and federal laws and guidelines.</li>
</ul>
Family &amp; Teamwork:
<ul>
<li>Creates unity in the team by building cross functional relationships     </li>
<li>Respond to Team Member questions and resolves employee issues in a timely manner.</li>
<li>Provide a restaurant that is a safe place for team members to work and customers to visit</li>
<li>Able to navigate challenging situations and provide appropriate guidance</li>
<li>Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences  </li>
<li>Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.</li>
<li>Instills a recognition culture that creates a positive work environment</li>
</ul>
Excellence:
<ul>
<li>Strategic planner creates short term and long-term strategies for restaurant success  </li>
<li>Delivers profit by utilizing and interpreting the P&amp;L in order to make the appropriate financial adjustments     </li>
<li>Sourcing, hiring, and developing excellent Team Members</li>
<li>Conducting New Hire orientation and developing the training plan for each new hire   </li>
<li>Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.</li>
<li>Demonstrates efficient labor control, inventory control, and waste management.</li>
</ul>
Empowerment:
<ul>
<li>Builds the capabilities of their team</li>
<li>Provides learning and development opportunities for all Team Members.     </li>
<li>Offers guidance to Team Members     </li>
<li>Consistently demonstrates active and timely coaching capabilities.   </li>
<li>Bringing others along, operationally, through use of tools.</li>
</ul>
Required or Preferred Experience:
<ul>
<li>Minimum of three years restaurant or retail experience, or combined experience and education.    </li>
<li>Experience with sales building, P&amp;L statements, recruiting, and training.   </li>
<li>Proven track record of successful hiring and retention.  </li>
<li>Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.      </li>
<li>ServeSafe Certified    </li>
<li>Must be at least 18 years of age.   </li>
<li>Valid Driver’s license and vehicle insurance.</li>
<li>High school diploma or equivalent.</li>
</ul>
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

#taco

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