<h3>Job Description</h3>
Description:
QALY Wellness
Concord’s newest wellness clinic offering turn-key lifestyle &amp; integrative medicine with innovative and personalized approach to patient care, revolutionizing the landscape of longevity and anti-aging lifestyle medicine. QALY Wellness is seeking a motivated customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our customers and patients.

Responsibilities:
· Greet patients and visitors in a friendly and professional manner.
· Answer phone calls, schedule appointments, and manage patient inquiries.
· Sell vitamins and adjunct therapies through our POS (point of sale) system.
· Follow HIPAA guidelines to ensure patient confidentiality.
· Provide general office support, including filing, faxing, and scanning documents.
· Assist with inventory management and ordering of vitamins and office supplies.

Job Type: Full-time
Schedule:
Monday – Friday: 9:30am – 6:00pm
Saturday: Closed
Sunday: Closed
Pay: From $18.00 - $20 per hour commensurate on experience.
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Disability insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Requirements:
Qualifications:
- Previous experience as a receptionist or in an office setting is preferred.
- Interest in wholistic medicine and therapies.
- Knowledge of medical terminology is an asset.
- Strong communication skills, both verbal and written.
- Excellent organizational skills with attention to detail.
- Ability to multi-task and prioritize tasks effectively.
- Ability to maintain professionalism and confidentiality at all times.

Medical Receptionist

<h3>Job Description</h3>
Description:
Medical Assistant Job Responsibilities:
· Greeting patients professionally both in person and on the phone
· Quickly answering or properly referring questions and issues
· Optimizing provider schedules and patient satisfaction with efficient scheduling
· Notifying providers of patient arrivals
· Comforting patients by anticipating anxieties and effectively answering questions
· Ensuring availability of treatment information by retrieving and updating patient records
· Verifying financial records and collecting patient charges while filing and expediting third-party claims
· Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Compensation Package
At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. 

Health &amp; Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA &amp; HSA. 

Retirement Savings &amp; Income Security: Basic Life &amp; AD&amp;D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. 

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter &amp; Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. 

Voluntary Benefits: Optional Life &amp; AD&amp;D Insurance, Aflac Supplemental Insurance, Pet Insurance 

Compensation will be based on experience 

Pay Scale/Ranges:
$21.00-$28.00/hour (and the hourly equivalent for salaried employees).*
*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis. 
Requirements:

<h3>Job Description</h3>
This is a full-time, benefitted position located in our Imaging Center in Centreville, Virginia. 
The hours are Monday - Friday from 8:30 AM – 5:00 PM (40 hours).
The shift Monday, Wednesday, Thursday, and Friday from 8:30 AM – 5:00 PM (32 hours) is also available if preferred.
No weekends, major holidays, or call! Free on-site parking! 
Who you are:
As a Medical Receptionist for Fairfax Radiology Centers (FRC), you embrace the fact that you are the first impression for our patients and family members as they arrive to our Imaging Center. You are empathetic and kind, thrive in a fast-paced environment, and understand the importance of a smile and kind word as you register our patients. 
What you will do:
<ul>
<li>Greet patients, obtain referral, and indicate their arrival </li>
<li>Register patients accurately, efficiently, and professionally to ensure data integrity and facilitate timely claims processing, as well as, collecting patient liabilities at point of service.</li>
<li>Create accurate and complete accounts in information system by obtaining and verifying all necessary information.</li>
<li>Apply financial screening guidelines and payer requirements to secure financially collectible patient accounts.</li>
<li>Schedule and register patients for any same day procedures utilizing the appropriate guidelines for the modality.</li>
<li>Answer all customer phone calls. </li>
</ul>
What you bring:
<ul>
<li>1+ years’ experience in medical office or hospital patient access experience is highly preferred </li>
<li>Exceptional customer service skills</li>
<li>Able to work independently and on a team</li>
<li>Professional written and verbal communication skills</li>
<li>Able to work efficiently in a fast-paced environment </li>
<li>Strong organizational skills and attention to detail</li>
<li>Exceptional computer aptitude and ability to use multiple systems and acquire proficiency in multiple electronic systems</li>
</ul>
Who we are:
Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC, metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides leading-edge medical imaging at 20 outpatient locations throughout Northern Virginia. FRC works with local hospitals and health care providers to deliver an excellent patient experience and top quality, specialized care.
In addition to our suite of competitive and comprehensive employee benefits, you may also be eligible for the following: 
<ul>
<li>Employer paid Short-term and Long-term Disability Insurance </li>
<li>Uniforms and Uniform Allowance</li>
<li>Profit Sharing Plan </li>
</ul>
FRC provides equal employment opportunities to all employees and applicants without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, or gender identity or expression, national origin, disability, military service, and genetic information (including family medical history), or any other factor protected by law (“Protected Characteristics”).

<h3>Job Description</h3>
Preferred Primary Care Physicians is currently recruiting for a full-time Medical Receptionist for a practice located in Claysville, PA, at 1263 US 40 W, Claysville, PA 15323. The ideal candidate will have a medical terminology and medical office background, but willing to interview any candidate with strong front office experience. This position is a full-time, non-exempt hourly position. Fantastic Monday-Friday day schedule!!
 Come join the PPCP team for highly competitive pay, a fantastic benefit package including medical, dental, vision, and one of the BEST 401k retirement plans in the industry!
General Overview of the Medical Receptionist Position:
The Medical Receptionist serves as the initial person to greet, instruct and direct all persons visiting or calling the medical practice utilizing skills of tact, diplomacy and confidentiality in a professional manner.
Essential Responsibilities of the Medical Receptionist Position:
<ul>
<li>Greet Patients that arrive according to the established guidelines of the office</li>
<li>Check-in patients, verify and update all information in electronic medical system and collect co-payments</li>
<li>Check-out patients, scheduling necessary appointments</li>
<li>Maintain computer scheduling in accordance with office protocol</li>
<li>Answer telephones, screen calls, take messages and provide information in accordance with established protocol</li>
<li>Collection of payments and proper cash reconciliation</li>
<li>Provide clerical support as needed</li>
<li>Screen visitors and respond to routine requests for information</li>
<li>Closeout procedures, gathering encounter forms, processing daily activities of coding, batching, billing and hospital visits</li>
</ul>
QUALIFICATIONS:
Education: 
High school diploma or equivalent
Experience/On the Job Training:
Minimum six (6) month medical front office experience. Knowledge of the healthcare field and medical terminology is a must
Come join the team and enjoy our great benefits including medical plan with reimbursement, dental, vision, paid time off, generous retirement plan and more!
About Us:
At Preferred Primary Care Physicians, preferred health care is simply our standard. Our practice was established in 1995 when a group of dedicated physicians in the South Hills came together for one common purpose: to provide the highest quality care to their patients. Their ingenuity and expertise laid the foundation for our independently owned practice, which now operates out of more than 20 locations in the greater Pittsburgh area. Our elevated level of service is supported by our team-based approach, comprehensive clinical programs, and state-of-the-art outpatient centers. From providing general primary care to managing chronic conditions, we give all of our patients the preferential treatment they deserve.
Come join the team and enjoy a very competitive employee benefit package including medical, dental, vision, company paid life insurance, and 401k with competitive match.
Please visit our website <a href="http://www.ppcp.org" target="_blank">www.ppcp.org</a> for more info about our company.
EOE

<h3>Job Description</h3>
Benefits/Perks
<ul>
<li>Great small business work environment</li>
<li>Flexible scheduling</li>
<li>Paid time off, health insurance, dental insurance, retirement benefit, and more!</li>
</ul>
Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
<ul>
<li>Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents</li>
<li>Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards</li>
<li>Register patients, update patient records, verify insurance accurately and timely, and check patients out</li>
<li>Determine, collect, and process patient payments and address collection and billing issues</li>
<li>Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests</li>
<li>Balance daily patient charges (cash, check, credit cards) against system reports</li>
<li>Complete closing procedures by preparing closing documentation and submitting required reports</li>
<li>Complete cash control procedures and secure financial assets</li>
<li>Maintain complete and accurate documentation</li>
<li>Other duties and responsibilities as assigned</li>
</ul>
Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

<h3>Job Description</h3>
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Our Pediatric Clinic is seeking a Medical Receptionist who is committed to providing excellent customer service and maintaining a positive, productive environment. We're looking for an experienced and well-organized individual who is comfortable working with patients to coordinate appointments and keep the office running smoothly.
This is not a summer only position. We are looking for someone who wants a long term position.
Responsibilities:
1. Patient Check-in and Check-out:
<ul>
<li>Greet and check-in patients upon arrival, ensuring a warm and welcoming atmosphere.</li>
<li>Verify patient information, insurance details, and update records as necessary.</li>
<li>Facilitate smooth check-out processes, including scheduling follow-up appointments and providing any necessary instructions.</li>
<li>Handle difficult or sensitive situations with professionalism and empathy, ensuring patient confidentiality is maintained.</li>
</ul>
2. Appointment Coordination:
<ul>
<li>Efficiently manage and coordinate patient appointments to optimize the schedule.</li>
<li>Confirm upcoming appointments and reschedule as needed.</li>
<li>Communicate any delays or changes in scheduling to patients in a timely manner.</li>
</ul>
3. Electronic Health Records (EHR) Management:
<ul>
<li>Utilize electronic health record systems to input and update patient information accurately.</li>
<li>Retrieve and organize patient records for appointments, ensuring confidentiality and compliance with privacy regulations.</li>
</ul>
4. Communication Liaison:
<ul>
<li>Act as a liaison between patients and medical staff, ensuring clear and effective communication.</li>
<li>Relay important messages, test results, and instructions promptly and accurately.</li>
</ul>
5. Patient Education and Support:
<ul>
<li>Offer support and resources to address patient concerns or questions.</li>
</ul>
6. Quality Assurance:
<ul>
<li>Participate in regular training sessions to stay updated on office procedures, medical terminology, and industry regulations.</li>
<li>Contribute to ongoing quality improvement initiatives within the medical office.</li>
</ul>
7. Team Collaboration:
<ul>
<li>Collaborate with other members of the medical and administrative team to enhance overall efficiency and patient satisfaction.</li>
<li>Assist colleagues during peak times or in emergency situations to maintain a cohesive work environment.</li>
</ul>
Qualities we are looking for in our new receptionist: 
Child-Friendly Demeanor: The ability to interact warmly and effectively with children, creating a friendly and reassuring atmosphere.
Patience and Empathy: Patience in dealing with parents and guardians, understanding that they may be stressed or anxious about their child's health. Empathetic communication skills to address the concerns of both parents and children.
Attention to Detail: Meticulous attention to detail, especially when handling paperwork, appointment scheduling, and verifying insurance information for pediatric patients.
Adaptability: Flexibility to adapt to the unique challenges of working in a pediatric environment, where scheduling changes and unexpected situations may arise.
Communication Skills: Clear and concise communication skills to relay information to parents, guardians, and medical staff effectively. Ability to communicate with children in a way that is age-appropriate and reassuring.
Team Collaboration: Collaborative mindset to work seamlessly with pediatricians, nurses, and other healthcare professionals in the clinic. Willingness to assist colleagues in ensuring a smooth workflow and patient experience.
Hours: 8:30am - 5:30pm, with a 1 hour lunch break.

<h3>Job Description</h3>
We are seeking a Front Desk Receptionist to join our team! 
Front Desk Receptionist are an important member of our team and assure that patients have a positive, caring, and professional experience during their office visit. Our Front Desk will be working alongside our patients, medical assistants, and providers for all their scheduling needs. 
Responsibilities:
<ul>
<li>Greeting and interacting with patients in a pleasant and professional matter in person, via phone, or email</li>
<li>Schedule new and follow-up appointments based on provider availability</li>
<li>Confirm appointments for new and follow up patients</li>
<li>Possess a calm, reassuring, competent demeanor, and the ability to be sensitive to patient needs and attitude</li>
<li>Be capable of multi-tasking.</li>
<li>Be a mature, pleasant adult, conservative and tasteful in appearance, able to relate to the patient base</li>
<li>Be capable of masking emotions and frustration when dealing with difficult situations and/or patients</li>
<li>Be knowledgeable about services and products available at our facility.</li>
<li>Warmly and professionally greet patients and visitors. Notify personnel of arrival of patients</li>
<li>Facilitate communication among office personnel concerned with each patient. Instruct patient on use of waiting room telephone and availability of educational videos</li>
<li>Accurately communicate information to patients and to staff in a concise manner</li>
<li>Assist staff and visitors in placing outgoing calls, as appropriate and necessary. Screen calls to direct caller to appropriate staff</li>
<li>Determine urgency of a patient's call and handle in accordance with office policy.</li>
<li>Be capable of answering general questions regarding the practice, physicians, procedures, insurance, and cost in accordance with office policy</li>
<li>Maintain current knowledge of activities, policies and procedures, and outreach/promotional activities (newspaper advertising, seminars, luncheons).</li>
<li>Participate in staff meetings; attend relevant educational activities at the request of supervisor</li>
<li>Assist with medical records, as needed and as time permits, with chart preparation, filing, and typing of chart labels</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma or GED</li>
<li>Customer Service Preferred </li>
<li>Excellent verbal and written communication skills </li>
<li>Prior experience in a dermatology office </li>
</ul>

About Skin and Aesthetics
Skin and Aesthetic Centers is a comprehensive management care organization. Through collaborative partnerships with select Dermatology, Plastic Surgery, and Vein physician groups, we leverage economies of scale, shared resources, and tenured business leadership to drive exponential value. 
Our affiliated practices operate in some of the top markets in the country, including: NYC, Chicago, Minneapolis, multiple markets in NJ and PA, with our footprint rapidly growing. Become part of an innovative, growing team dedicated to elevating healthcare! 
Benefits of Joining Skin &amp; Aesthetic Centers
<ul>
<li>Generous compensation and 18 days of paid PTO! </li>
<li>Comprehensive medical plan offerings with S&amp;A contributing 80% towards premiums </li>
<li>Employer monthly contribution to HSA (for those selecting that plan option) </li>
<li>Extensive ancillary benefits: dental, vision, voluntary life insurance, hospital indemnity, critical illness, EAP, legal assistance, and more! </li>
<li>Company-paid life insurance, short- and long-term disability </li>
<li>Company 401k match </li>
</ul>

<h3>Job Description</h3>
Who We Are
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 
The Opportunity
As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. 
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! 
Your Impact
<ul>
<li>Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
<ol>
<li>Welcome and greet patients to the clinic with a friendly and professional demeanor. </li>
<li>Register patients efficiently, ensuring completion of all required forms with accurate information. </li>
<li>Handle insurance and billing inquiries, providing clear and concise information to patients. </li>
<li>Aid ill or distraught patients as necessary and with available resources. </li>
</ol>
</li>
<li>Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
<ol>
<li>Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. </li>
</ol>
</li>
<li>Clinic Coordination &amp; Collaboration:Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
<ol>
<li>Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. </li>
<li>Assist in scheduling specialist referrals as needed for patient follow-up. </li>
<li>Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. </li>
</ol>
</li>
<li>Front Desk Management:
<ol>
<li>Answer and direct phone calls in a professional and timely manner. </li>
<li>Keep the reception area organized and tidy, creating a welcoming environment for patients. </li>
<li>Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. </li>
</ol>
</li>
<li>CMD Technology &amp; Offerings Expert: 
<ol>
<li>Become familiar with scope of services provided at CMD and costs affiliated with all services. </li>
<li>Navigate and utilize various software systems for reservation scheduling and electronic medical records. </li>
</ol>
</li>
</ul>
 Required Availability: 
<ul>
<li>Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
<ol>
<li>For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. </li>
<li>For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. </li>
<li>For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. </li>
</ol>
</li>
<li>Flexibility to work nights, weekends, holidays. </li>
<li>If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. </li>
<li>Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute. </li>
</ul>

Who You Are
<ul>
<li>Education: High School Diploma required. </li>
<li>Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. </li>
<li>Detail-oriented with excellent organizational skills.Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. </li>
<li>Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. </li>
<li>Technically savvy: Proficient with Microsoft Office Suite or related software. </li>
<li>Effective communicator and cross collaborator:Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. </li>
<li>Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic. </li>
<li>Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. </li>
<li>Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. </li>
<li>Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. </li>
</ul>
Bonus Qualifications
<ul>
<li>Medical Receptionist Certification. </li>
<li>Previous experience in a medical receptionist role or similar customer service position. </li>
<li>Familiarity with medical terminology and basic knowledge of insurance processes. </li>
<li>Experience using electronic records data management software and other related programs used for medical registration and collection of HIPAA documentation. </li>
<li>Experience working with insurance billing and coding information. </li>
</ul>
Why ConvenientMD?
<ul>
<li>Collaborative team environment that encourages professional growth </li>
<li>Urgent care services at no cost to our team members and their families </li>
<li>Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance </li>
<li>401k match after one year of service </li>
<li>Access to our Primary Care (depending on location) </li>
<li>Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families </li>
<li>Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more </li>
</ul>
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.



#INDNH1

<h3>Job Description</h3>
Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. 
We are looking for a service-oriented, motivated individual to join us as Medical Receptionist to accomplish this mission. Our rapidly growing company has grown from a single location in 2015 to extensive operations spanning nearly 80 dermatology clinics across 13 states and counting including Arizona, Colorado, Georgia, Iowa, Kansas, Minnesota, Missouri, Montana, New Mexico, Oklahoma, South Carolina, Texas, and Wyoming with plans to triple our footprint over the next 4-5 years. 
Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. 
We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job. 
If you are interested in joining this mission-driven team, please consider applying today!
What we are looking for:
Our Medical Receptionists are the face of our clinics and responsible for making a positive first impression with all our patients. A lot of pressure, we know! So, we’re looking for someone who is excited to go above and beyond to delight each one of our patients. There is a lot to be done at the front desk, so our ideal candidate is someone totally comfortable with juggling multiple priorities in a fast-paced environment and the ability to keep their cool under pressure. 
What you'll do:
<ul>
<li>Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues. </li>
<li>Collect, verify, and document patient information including but limited to demographics, validation of identity, primary and secondary insurance, intake forms and prior authorizations.</li>
<li>Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment and release of information.</li>
<li>Accurately identifies Fee Scale /Co-pay determinations. Collects and processes visit charges, co-pays, deductibles, previous cash balances and notices of overdue payments at time of visit.</li>
<li>Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion.</li>
<li>Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags.</li>
<li>Performs appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists.</li>
<li>Patient check-out duties such as next appointments, patient education hand-outs and instructions.</li>
<li>Maintain medical records with timely input of incoming scans, documents, or test results.</li>
<li>Works with healthcare team to assure smooth and efficient patient flow and operations. </li>
<li>Participate in staff meetings and provide constructive input for improvements and solutions.</li>
<li>Other duties as assigned.</li>
</ul>
Interested candidates should have/be:
<ul>
<li>Able to adjust personal availability according to volume changes and activity surges.</li>
<li>The ability to adhere to a compliance program and HIPAA standards and policies.</li>
<li>Able to receive and apply constructive input for performance improvement and growth.</li>
<li>High school diploma or general education degree (GED).</li>
<li>2 years of experience as a medical receptionist in a medical practice or ambulatory environment - not required but highly desired.</li>
<li>Experience with EHR systems - not required but highly desired.</li>
</ul>
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits:
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!

<h3>Job Description</h3>
Who We Are
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 
The Opportunity
As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. 
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! 
Your Impact
<ul>
<li>Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
<ol>
<li>Welcome and greet patients to the clinic with a friendly and professional demeanor. </li>
<li>Register patients efficiently, ensuring completion of all required forms with accurate information. </li>
<li>Handle insurance and billing inquiries, providing clear and concise information to patients. </li>
<li>Aid ill or distraught patients as necessary and with available resources. </li>
</ol>
</li>
<li>Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
<ol>
<li>Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. </li>
</ol>
</li>
<li>Clinic Coordination &amp; Collaboration:Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
<ol>
<li>Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. </li>
<li>Assist in scheduling specialist referrals as needed for patient follow-up. </li>
<li>Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. </li>
</ol>
</li>
<li>Front Desk Management:
<ol>
<li>Answer and direct phone calls in a professional and timely manner. </li>
<li>Keep the reception area organized and tidy, creating a welcoming environment for patients. </li>
<li>Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. </li>
</ol>
</li>
<li>CMD Technology &amp; Offerings Expert: 
<ol>
<li>Become familiar with scope of services provided at CMD and costs affiliated with all services. </li>
<li>Navigate and utilize various software systems for reservation scheduling and electronic medical records. </li>
</ol>
</li>
</ul>
 Required Availability: 
<ul>
<li>Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
<ol>
<li>For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. </li>
<li>For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. </li>
<li>For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. </li>
</ol>
</li>
<li>Flexibility to work nights, weekends, holidays. </li>
<li>If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. </li>
<li>Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute. </li>
</ul>

Who You Are
<ul>
<li>Education: High School Diploma required. </li>
<li>Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. </li>
<li>Detail-oriented with excellent organizational skills.Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. </li>
<li>Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. </li>
<li>Technically savvy: Proficient with Microsoft Office Suite or related software. </li>
<li>Effective communicator and cross collaborator:Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. </li>
<li>Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic. </li>
<li>Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. </li>
<li>Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. </li>
<li>Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. </li>
</ul>
Bonus Qualifications
<ul>
<li>Medical Receptionist Certification. </li>
<li>Previous experience in a medical receptionist role or similar customer service position. </li>
<li>Familiarity with medical terminology and basic knowledge of insurance processes. </li>
<li>Experience using electronic records data management software and other related programs used for medical registration and collection of HIPAA documentation. </li>
<li>Experience working with insurance billing and coding information. </li>
</ul>
Why ConvenientMD?
<ul>
<li>Collaborative team environment that encourages professional growth </li>
<li>Urgent care services at no cost to our team members and their families </li>
<li>Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance </li>
<li>401k match after one year of service </li>
<li>Access to our Primary Care (depending on location) </li>
<li>Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families </li>
<li>Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more </li>
</ul>
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

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